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Months and months later, they said they had a piece of paper, that yet to this date I've never seen, because they want me to schedule an "appointment" prior to 5 PM when this elusive lease return manager is present to get this paperwork out of their storage file.
Based on hearsay I surmise that this paperwork created several days after the car was returned listed 1 Key FOB. It matters not to me what was doctored behind closed doors in the middle of the night though.
If not then it's a he said/she said situation. With that I would tend to lean towards believing the one that should have two fobs but only has one.
Aside from the receipt what evidence would you take?
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Regarding he said she said, if 2 Key Fob's results in no action by either party, and 1 key Fob results in action of a $350 bill, I'd say the default is 2 Key Fob's, or someone should make sure the paperwork is in order.
As I've previously said, it's a flawed model ripe for this kind of mistake to happen all too often. Can't play ball.
2018 430i Gran Coupe
2018 430i Gran Coupe
I'm disappointed you didn't post a GIF for that.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Omarman has many times come through with some great GIFs.
I know enough about anatomy to figure out where the belly is.
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
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'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
jmonroe
'18 Legacy Limited with 3.6R (Mrs. j's)
The negative reviews of the dealership came later.
These circular arguments are exhausting.
If you knew that you were screwed then you should have acted like you were screwed and paid the $350 to avoid your credit rating being jacked up. If you did not do so, that was your choice. Deal with it. Don't complain about it.
Probably would have been worthwhile to work through your lunch break and then leave work early.
Case closed.
I figured I could trust YOU on that.
They call me... Captain Obvious
The collections people insisted it wouldn't cost the dealership a penny to do so. My money is on that was a bold faced lie. I think the dealership knew they'd be on the hook for the $350 if they corrected the doctored record, and so they chose not to. The dealership decided to say they haven't lost a Key FOB in 8 years or something silly, rather than help me out.
Not a problem, Kia joins Rite Aid on the list of businesses I'd rather not do business with.
My list is deadly for companies. Circuit City was on the list. Look how they turned out.
It would have cost the dealership the cost of the key fob plus programming. That’s not free.
This is where you pick your poison. If you pick jack up your credit then deal with it and don’t complain about the choice that you made
The Key FOB being "found" would not have satisfied Kia Finance. They wanted $350, or an admission from the dealership that they received 2 Key FOB's from me. It was too late by the time I received a bill to "find the Key FOB." I told them that the charge was in error, it took them a long time to tell me that they didn't care that I told them the charge was in error, and that this was going to be a real problem.
Lastly, I didn't know $350 would change my credit score by 150 points. Turns out the repercussions were a bit more than I had estimated. I was also overly confident I'd win the "dispute" with the credit keepers. I definitely won't make that mistake again. I give 0% chance of winning a dispute unless it's some kind of fraud that you can prove.
This is where FICO needs some tweaking and improvement. The $350 has no bearing on my credit-worthiness. It is just a petty dispute between a bank and a consumer. All other debts has been paid on-time and in full just as Kia was except for this $350.
They said that you owed $350. You told them to pound sand.
You ended up pounding sand.
You would have been better off paying $350.01. Then they would have spent money sending you letters and then a check for .01.
That’s how I play the game
2018 430i Gran Coupe
jmonroe
'18 Legacy Limited with 3.6R (Mrs. j's)
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
hey, they just said you needed 2 fobs. Nothing in the fine print that they both have to work.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
“Double your garbage back if you aren’t satisfied.”
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
ss!2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250