Edmunds Members - Cars and Conversations (Archived)

ab348

abacomike said:

I caught a break - finally!  

Just don't break that Achilles when stretching it! :@

driver100

Mr_Shiftright said:

laurasdada said:

My son's Soapbox derby cars won no design awards. But, using legal tricks I learned, they did (the last couple of years) finish in the top 3, winning the final year! The last year, our "car" was nicknamed, "The Flying Boat."

Friction is the enemy...

A Hooters will soon be opening next to my Tesla dealer. Just thought you'd like to know.

Now there's a clash of cultures.

You mean one is supposed to be natural and the other.....not so much?

driver100

abacomike said:

It's been 8 hours since the podiatrist put steroids into my heel of my right foot - it's like a miracle.  The pain is almost completely gone.  Good diagnosis, to be sure and the correct treatment.  I hope it lasts while I am exercising to stretch that tendon.  I caught a break - finally!  

Maybe it was caused from stomping on the gas pedal too hard!

abacomike

driver100 said:

It's been 8 hours since the podiatrist put steroids into my heel of my right foot - it's like a miracle.  The pain is almost completely gone.  Good diagnosis, to be sure and the correct treatment.  I hope it lasts while I am exercising to stretch that tendon.  I caught a break - finally!  

Maybe it was caused from stomping on the gas pedal too hard!

Unfortunately, I just checked my blood sugar levels - 278!  Normal is 90-110.  So I just had to take a large dose of R and 70/30 insulins.  I haven't had that high a blood sugar in over 40 years.  All from the steroids he injected.  We were expecting elevation in blood sugars, but certainly not that high. 

berri

...sure you didn't make a donut stop

thebean

driver100 said:

fintail said:

I could have pride in a repetitive assembly line job if I was working say in the AMG engine factory or even on the MB line (in Sindelfingen). There's also job rotation, and I suspect the bennies are pretty decent in that first worldest of first world areas, too. Usually on German-made cars, the build quality doesn't disappoint. Bleeding edge beta testing engineering is often what gets to people.

Usually is the optimum word here.  Maybe they have improved, but both my 1996 C280 and my 1999 E320 had quite a lot of little defects that spoiled the ownership experience.  Maybe I should have considered it an omen when I was driving my E320 home from the dealership for the first time and tried to adjust the drivers seat at a red light and the entire adjustment mechanism (the one shaped like a seat) fell into the door panel.  It wasn't secured properly at the factory.  There was nothing major during the time I owned it - never stranded me - but lots of smaller things that required trips to the dealership.  So, pardon me if I'm not a fan of German cars.  I know this is a minuscule sample, but it was my experiences.

Fair enough. And so, what do you drive now Mr. Bean ? And why and how are they performing? Late 90s weren't the best of times for many makes.

I drive a '15 Honda Accord and it has been flawless for the two years I have had it.  Wife drives a '01 Lexus ES300 and it has been a great car.  Both bought new.

Driver, I'm not dissing German cars.  I'm just personally not a fan based on my experiences.  But, I would never generalize and say that today's German cars would have the issues I had.  Nor would I put anyone down because they have German cars. My only point is that they have some flaws like all cars.  I was disappointed because for the price I paid for ours, I expected better quality.  I bet they are better today.

imidazol97

abacomike said:

It's been 8 hours since the podiatrist put steroids into my heel of my right foot - it's like a miracle.  The pain is almost completely gone.

Watch your sugar levels now. Glad your injections worked for you. But I hate those special needles those doctors bring out.

imidazol97

abacomike said:

Unfortunately, I just checked my blood sugar levels - 278!  Normal is 90-110.  So I just had to take a large dose of R and 70/30 insulins.  I haven't had that high a blood sugar in over 40 years.  All from the steroids he injected.  We were expecting elevation in blood sugars, but certainly not that high. 

Wife had same problem with steriods for back injections while they still helped the pain. Sugar reaction will taper down in a day or so, at least that's what hers did. She's not on insulin; just two types of pills.

graphicguy

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer.

I'll see how they want to proceed.

thebean

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac. I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week. Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer. I'll see how they want to proceed.

I think Caddy is lucky you haven't gone "postal" on them.  I think you've shown amazing patience with them.

28firefighter

Good luck, @graphicguy. I don't envy you needing to go through this again.

stickguy

so I assume the zone rep lady never got back to you with an actual offer? That would have been so simple for them to do. But, big corporations often have procedures to follow, logic be damned.

abacomike

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac. I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week. Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer. I'll see how they want to proceed.

Good for you GG!  There comes a time when the human body reaches saturation of stress and frustration.  You reached that point last year.  Now you are supersaturated with a third go round with Cadillac.  Take the money or a 2017 CTS and run - do not walk - to a dealership of your choice that sells Mercedes, BMW, Audi, Volvo - anything but Cadillac - and rid yourself of that "stench" from those Cadillacs.  Enough is enough!!! 

stickguy

good luck figuring out how much you paid for the 2016! Wonder if they have ever had to deal with a buyback of a replacement car from a buyback?

tjc78

@graphicguy Good Luck, hoping for something fairly quick and painless for you.

jpp75

@graphicguy Good luck on the lemon law pursuit, shame you have to go through this again. I agree with Mike, however this resolves itself it's time to ditch Cadillac.

oldfarmer50

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer.

I'll see how they want to proceed.

Did the zone rep. not get back to you on a settlement? Or are you just fed up?

stickguy

I would have spent a few days bugging her to see if they wanted to do things the easy (and honorable!) way first. But if she isn't responding, why not? And they still have his car quarantined, so no reason to give loaner back

andres3

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer.

I'll see how they want to proceed.

Who needs customers when you get free money via bailouts from the last two sitting Presidents? Not sure what the incentive to retain customers is at GM. I suppose to keep the unsustainable sustained longer.

At least this time around they aren't breaching the "free loaner" portions of the sales agreement and contract.

andres3

stickguy said:

good luck figuring out how much you paid for the 2016! Wonder if they have ever had to deal with a buyback of a replacement car from a buyback?

I would think you would just sum up all the dollars that left your accounts to GM since the beginning of time, deduct "usage/mileage" benefits, and there you have your settlement. Perhaps go after interest on the money if they play hardball.

jmonroe

abacomike said:

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer.

I'll see how they want to proceed.

Good for you GG!  There comes a time when the human body reaches saturation of stress and frustration.  You reached that point last year.  Now you are supersaturated with a third go round with Cadillac.  Take the money or a 2017 CTS and run - do not walk - to a dealership of your choice that sells Mercedes, BMW, Audi, Volvo - anything but Cadillac - and rid yourself of that "stench" from those Cadillacs.  Enough is enough!!! 

What is wrong with a Honda or a Toyota everyday car?

There comes a time when just having a reliable car in your garage, available to you whenever you want it, is the best way to go.

jmonroe

andres3

jmonroe said:

abacomike said:

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer.

I'll see how they want to proceed.

Good for you GG!  There comes a time when the human body reaches saturation of stress and frustration.  You reached that point last year.  Now you are supersaturated with a third go round with Cadillac.  Take the money or a 2017 CTS and run - do not walk - to a dealership of your choice that sells Mercedes, BMW, Audi, Volvo - anything but Cadillac - and rid yourself of that "stench" from those Cadillacs.  Enough is enough!!! 

What is wrong with a Honda or a Toyota everyday car?

There comes a time when just having a reliable car in your garage, available to you whenever you want it, is the best way to go.

jmonroe

After suffering through a miserably unreliable Chrysler/Dodge ownership experience, only Honda or Toyota would do for me on the next one. I'm not sure Honda is what it once was, but Toyota seems to get durability right after all these years. I wanted the "opposite" kind of ownership experience; even if it meant getting a somewhat boring Accord (though the '03 redesign helped!).

dino001

andres3 said:

Who needs customers when you get free money via bailouts from the last two sitting Presidents? Not sure what the incentive to retain customers is at GM. I suppose to keep the unsustainable sustained longer.

Especially when things go wrong, you can always blame hostile press, currency manipulation, and seven Egyptian plagues.

oldfarmer50

jmonroe said:

abacomike said:

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer.

I'll see how they want to proceed.

Good for you GG!  There comes a time when the human body reaches saturation of stress and frustration.  You reached that point last year.  Now you are supersaturated with a third go round with Cadillac.  Take the money or a 2017 CTS and run - do not walk - to a dealership of your choice that sells Mercedes, BMW, Audi, Volvo - anything but Cadillac - and rid yourself of that "stench" from those Cadillacs.  Enough is enough!!! 

What is wrong with a Honda or a Toyota everyday car?

There comes a time when just having a reliable car in your garage, available to you whenever you want it, is the best way to go.

jmonroe

He should switch to Lincoln. That new Continental looks nice. Heck, I could even sell him one of my own cheap. If you pay little enough for a car you're not so upset when the wheels fall off.

dino001

I guess, I missed GG's Cadillac drama, Part 2. What went wrong this time?

roadburner

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer.

I'll see how they want to proceed.

I'm sorry you have to go through that ordeal again. You are more patient than I would have been.

graphicguy

dino001 said:

I guess, I missed GG's Cadillac drama, Part 2. What went wrong this time?

Dino...Reader's Digest version, there was a recall on my CTS. The wiring and wiring harness apparently wasn't engineered correctly on a run of '16 ATS and CTS cars. The result was the ground wires' insulation would either chafe off as a result of rubbing against the half shaft. Or, at worse, cause electrical arcing and catch on fire, which is what happened to mine.

They need a new wiring harness, new wires, new routing accessories, the engine has to be pulled and reinstalled, and the A/C has to be serviced as a result. Problem there is, some (all?) of the required pieces to fix it are on back order, and have been since the end of November/early December. The dealer has had my car for a month, because it's unsafe to drive.

I had a chance meeting with the Zone Rep, who suggested she could (not saying she would) circumvent all the paperwork and just put me in another car. That was a week ago. I haven't heard a peep out of her since.

You're up-to-date!

imidazol97

graphicguy said:

They need a new wiring harness, new wires, new routing accessories, the engine has to be pulled and reinstalled, and the A/C has to be serviced as a result. Problem there is, some (all?) of the required pieces to fix it are on back order, and have been since the end of November/early December. The dealer has had my car for a month, because it's unsafe to drive.

As I recall the TSB style posting, the engine may have to be moved to make room to run the replacement cables, not necessarily will have to be moved. I don't think it has to be removed from the car completely.

If the zone rep really wanted to do right, she would have invoked replacement then and there. She should have asked what car you would like to be in and if any how much upcharge would you be willing to pay for moving from a 16 to 17 CTS, e.g.. Then she should have checked stock in dealer's lots.

I always love when the GM naysayers start throwing around all the political type talk about it's not this, it's not that. LOL, all the things that are problems for the US companies except for the one that didn't get fixed: the high cost of the UAW which was not the loser of bargaining status in the government solution but rather was given part ownership!!!

The damage to the cable occurred because the parts holding it in place didn't work right letting the cable move. The fire you smelled was most likely just insulation on the cable and the plastic snap on covering overheating and melting.

But you've waited and been very patient. Even my own lowly Chevy dealer was quick to offer a loaner for my Cruze window repair when it was determined the parts weren't available locally--and they didn't even sell the car because at the time they had no used CPO Cruzes, only the Limiteds with none optioned the way I wanted to get for my son.

Enjoy getting a settlement and I hope they will move quickly at GM.

driver100

abacomike said:

It's been 8 hours since the podiatrist put steroids into my heel of my right foot - it's like a miracle.  The pain is almost completely gone.  Good diagnosis, to be sure and the correct treatment.  I hope it lasts while I am exercising to stretch that tendon.  I caught a break - finally!  

Maybe it was caused from stomping on the gas pedal too hard!

thebean said:

driver100 said:

thebean said:

fintail said:

I could have pride in a repetitive assembly line job if I was working say in the AMG engine factory or even on the MB line (in Sindelfingen). There's also job rotation, and I suspect the bennies are pretty decent in that first worldest of first world areas, too.

Usually on German-made cars, the build quality doesn't disappoint. Bleeding edge beta testing engineering is often what gets to people.

Usually is the optimum word here.  Maybe they have improved, but both my 1996 C280 and my 1999 E320 had quite a lot of little defects that spoiled the ownership experience.  Maybe I should have considered it an omen when I was driving my E320 home from the dealership for the first time and tried to adjust the drivers seat at a red light and the entire adjustment mechanism (the one shaped like a seat) fell into the door panel.  It wasn't secured properly at the factory.  There was nothing major during the time I owned it - never stranded me - but lots of smaller things that required trips to the dealership.  So, pardon me if I'm not a fan of German cars.  I know this is a minuscule sample, but it was my experiences.

Fair enough. And so, what do you drive now Mr. Bean ?

And why and how are they performing? Late 90s weren't the best of times for many makes.

I drive a '15 Honda Accord and it has been flawless for the two years I have had it.  Wife drives a '01 Lexus ES300 and it has been a great car.  Both bought new.

Driver, I'm not dissing German cars.  I'm just personally not a fan based on my experiences.  But, I would never generalize and say that today's German cars would have the issues I had.  Nor would I put anyone down because they have German cars. My only point is that they have some flaws like all cars.  I was disappointed because for the price I paid for ours, I expected better quality.  I bet they are better today.

My thinking would be similar. I have thought, if I have a really bad experience with my MB or any European car, I would switch to a more reliable brand....probably Lexus. I would consider that also if I knew I was going to keep a car for a long time....like 8 years or more.

Mr Bean, you should add your cars to your tagline....it sometimes helps.

driver100

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

Not much into going down this road, yet again. But, Cadillac really leaves me no choice. They've brow beat me, ridiculed me, practically called me a liar (in the previous buy back), and generally treated me like I was trash instead of a valued customer.

I'll see how they want to proceed.

Might be worth calling the Cadillac hotline to see what they say:
OWNERS ASSISTANCE

To better address your comments and concerns, please choose from the phone numbers below. Cadillac Customer Assistance Centers are open Monday through Saturday from 8:00 a.m. to 9:00 p.m. EST and closed on Sunday.
Inside the U.S.: 1-800-458-8006

CADILLAC HOTLINE

abacomike

I test drove the new Lincoln Continental - did not much care for it mainly because it has a FWD. You can get AWD, of course, but down here, that is a waste.

If I have graphicguy sized up correctly, he would want a smaller, sportier car than the Lincoln Continental. Honda has done some nice restyling on its Accord. Toyota has also done a nice job on restyling and some re-engineering. It would seem that graphicguy is looking at cars that cost in the $40,000 - $50,000 range, reasonably powerful, sporty ride and handling and comfortable. The Cadillac CTS would be my recommendation based on sport, power, handling, styling, etc., if he had not already had 3 go-rounds with that make and model.

Audi A4, Mercedes C, Mercedes E, BMW 3 or 4 series, Lincoln MKZ, Ford Taurus, Hyundai G80 V8, etc., are some cars I would recommend GG look at. Down here in South Florida, the Cadillac CTS and ATS are a dime a dozen - you find them almost everywhere - and with so many of them out there, why GG has had continuing issues with his CTS is beyond my understanding. But, if it was happening to me, I would not get another one - perhaps because I would think I was jinxed with that model and make.

roadburner

The Continental is a good looking car and I've heard it's a very nice luxury car in the American tradition. It's light-years from my cup of tea but that doesn't mean it's a bad car.

abacomike

roadburner said:

The Continental is a good looking car and I've heard it's a very nice luxury car in the American tradition. It's light-years from my cup of tea but that doesn't mean it's a bad car.

Didn't say it was a bad car. But the Continental is a fairly large car. If it had come standard with RWD, I would have given it a second look-see before breaking the bank on that 740i. The Continental met my needs for ease of getting in and out of it, that's for sure. I just have a personal aversion to FWD cars - but you guys up north get
AWD cars, so it's not a problem. I would not buy an AWD car down here because it is unnecessary and not as fuel efficient. Besides, most of the time, I would be driving in FWD on the AWD Continental.

The Cadillac CT6 is also a nice car, but more difficult for entry and exit for me.

abacomike

I was able to walk the entire Boca Town Center Mall this morning without having to stop for several rests. I now know why - they took me off one of the blood pressure meds because my BP was too low at the cardiologist's office. So, now I am on just one BP med. This morning, I stopped off at my doctor's office for a BP check after taking my walk, and it was 133/73 - very acceptable considering my age, height and weight. It was the low BP that was causing my fatigue while walking the mall every morning. What a relief - I thought I was getting weak from so many health issues and here it was because I was on too many BP meds.

andres3

abacomike said:

I test drove the new Lincoln Continental - did not much care for it mainly because it has a FWD. You can get AWD, of course, but down here, that is a waste.

If I have graphicguy sized up correctly, he would want a smaller, sportier car than the Lincoln Continental. Honda has done some nice restyling on its Accord. Toyota has also done a nice job on restyling and some re-engineering. It would seem that graphicguy is looking at cars that cost in the $40,000 - $50,000 range, reasonably powerful, sporty ride and handling and comfortable. The Cadillac CTS would be my recommendation based on sport, power, handling, styling, etc., if he had not already had 3 go-rounds with that make and model.

Audi A4, Mercedes C, Mercedes E, BMW 3 or 4 series, Lincoln MKZ, Ford Taurus, Hyundai G80 V8, etc., are some cars I would recommend GG look at. Down here in South Florida, the Cadillac CTS and ATS are a dime a dozen - you find them almost everywhere - and with so many of them out there, why GG has had continuing issues with his CTS is beyond my understanding. But, if it was happening to me, I would not get another one - perhaps because I would think I was jinxed with that model and make.

AWD a waste in FL? Doesn't it rain a lot there? I would think AWD would be welcome in Florida.

I'm in dry (but not right now) Southern CA and I love AWD, but then again I'm an AWD nut and fan boy right now. Subaru's do sell in San Diego though, tough to find an Outback equipped the way we'd want it!

andres3

The Panoramic Roof in the VW is leaking like a roof built by Cadillac! It rained a lot last night and this morning, and there are wet pillars and headliner on all sides of the VW.

I told my wife to call the dealership and let them know they have 2 choices:

1) Give a loaner and fix it under warranty by the 1/30 buyback appointment date. Loaner is mandatory.

2) No loaner = problem will be ignored until 1/30.

So for me, Panoramic roof = water leakage city. Or maybe this is just Mexican build quality at work. The moonroof in my S4 never leaked unless I left it tilted open

andres3

graphicguy said:

dino001 said:

I guess, I missed GG's Cadillac drama, Part 2. What went wrong this time?

Dino...Reader's Digest version, there was a recall on my CTS. The wiring and wiring harness apparently wasn't engineered correctly on a run of '16 ATS and CTS cars. The result was the ground wires' insulation would either chafe off as a result of rubbing against the half shaft. Or, at worse, cause electrical arcing and catch on fire, which is what happened to mine.

They need a new wiring harness, new wires, new routing accessories, the engine has to be pulled and reinstalled, and the A/C has to be serviced as a result. Problem there is, some (all?) of the required pieces to fix it are on back order, and have been since the end of November/early December. The dealer has had my car for a month, because it's unsafe to drive.

I had a chance meeting with the Zone Rep, who suggested she could (not saying she would) circumvent all the paperwork and just put me in another car. That was a week ago. I haven't heard a peep out of her since.

You're up-to-date!

Wow, I didn't know about the almost had a full blown fire part! I knew about the recall; thought it was just a pre-emptive thing for Caddy to ground the car.

A car company is only as good as its weakest link. This is a great example of that. Caddy might employ some quality engineers and assemblymen these days, but they obviously still have some bad apples in management, in engineering, and in assembly (maybe.... should have known or anticipated this might be a problem?).

graphicguy

@imidazol97.....The Dealer's Service Manager showed me pics of the issue on mine. The wiring harness and all nearby (flammable) parts actually caught on fire. It was melted in a big, stinky glob. While it could have been worse. The entire engine bay could have caught on fire. But, at least in my mind, it was bad enough. He said to be able to re-route the wiring and use the new parts to secure them, they'd have to pull the engine.

Michaell

Looking for a bit of expertise.

A person on the QX60 leasing forum (https://forums.edmunds.com/discussion/43191/infiniti/qx60/2017-infiniti-qx60-lease-questions#latest) by the name of methuenbuyer, placed an order for a QX60. He has signed the paperwork but not taken delivery. He discovered that the dealer had marked up the MF, adding $$$'s to the payment.

Dealer is refusing to back out of the deal, saying that IFS has approved the contract and paid for the vehicle. The poster is concerned that he has an account with IFS and if he doesn't make the payments, it will affect his credit.

Any thoughts? Can share here and I'll carry them over, or feel free to post them there yourself.

You may have to read back a few pages to see all of the posts.

ab348

andres3 said:

The Panoramic Roof in the VW is leaking like a roof built by Cadillac! It rained a lot last night and this morning, and there are wet pillars and headliner on all sides of the VW.

Sounds far more like typical VW quality to me.

ab348

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

If you don't want to get a refund, what do you want? The deal she hinted at last week?

At the risk of sounding obvious, have you tried to contact her since?

I rather doubt she has the power to put someone into a $60K car without approval from upstairs.

andres3

ab348 said:

andres3 said:

The Panoramic Roof in the VW is leaking like a roof built by Cadillac! It rained a lot last night and this morning, and there are wet pillars and headliner on all sides of the VW.

Sounds far more like typical VW quality to me.

Well, she asked the VW dealership service manager how they wanted to handle it, and they told my wife they'd have a loaner for her, and wanted the car for warranty work.

Funny how a looming buyback appointment makes you not want to be inconvenienced at all. They are lucky she was willing to take the time out of her day to drive to and from the dealership!

graphicguy

ab348 said:

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

If you don't want to get a refund, what do you want? The deal she hinted at last week?

At the risk of sounding obvious, have you tried to contact her since?

I rather doubt she has the power to put someone into a $60K car without approval from upstairs.

At this point? Just give me back the money I originally spent on the original CTS. To me, that's fair. They already said the only way they would do that is to sue them. So, not much joy there. But, if pushed, I suppose I will.

I don't know what Cadillac has that I would feel would be reliable at this juncture. I don't know what the Zone Manager had in mind. She hasn't shared a thing with me since we met.

To answer your question, I want to hear what Cadillac is willing to do. That's what I want right now.

dino001

ab348 said:

andres3 said:

The Panoramic Roof in the VW is leaking like a roof built by Cadillac! It rained a lot last night and this morning, and there are wet pillars and headliner on all sides of the VW.

Sounds far more like typical VW quality to me.

A friend of mine had a leaky sunroof on her beetle. What was even worse, the dealer's mechanics treated her like garbage and essentially blamed her on the leak (refused warranty). They took a small fortune for clearing the passages to prevent further clogging.

driver100

graphicguy said:

ab348 said:

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

If you don't want to get a refund, what do you want? The deal she hinted at last week?

At the risk of sounding obvious, have you tried to contact her since?

I rather doubt she has the power to put someone into a $60K car without approval from upstairs.

At this point? Just give me back the money I originally spent on the original CTS. To me, that's fair. They already said the only way they would do that is to sue them. So, not much joy there. But, if pushed, I suppose I will.

I don't know what Cadillac has that I would feel would be reliable at this juncture. I don't know what the Zone Manager had in mind. She hasn't shared a thing with me since we met.

To answer your question, I want to hear what Cadillac is willing to do. That's what I want right now.

What are you doing to get wheels (so to speak, another pun) in motion?

graphicguy

driver100 said:

graphicguy said:

ab348 said:

graphicguy said:

While probably not a surprise to most, I've decided to pursue "Lemon Law" yet again for my CTS. It's just too ridiculous with the amount of issues I've had with Cadillac.

I really don't want to go through the months and months of trials and tribulations to get a total refund (although I do think I would prevail, if I did) but will if they give me even the slightest pushback. I'll contact the dealership, the Cadillac Customer Service people (who have not been kind to me in the past), and the Zone Rep I met last week.

If you don't want to get a refund, what do you want? The deal she hinted at last week?

At the risk of sounding obvious, have you tried to contact her since?

I rather doubt she has the power to put someone into a $60K car without approval from upstairs.

At this point? Just give me back the money I originally spent on the original CTS. To me, that's fair. They already said the only way they would do that is to sue them. So, not much joy there. But, if pushed, I suppose I will.

I don't know what Cadillac has that I would feel would be reliable at this juncture. I don't know what the Zone Manager had in mind. She hasn't shared a thing with me since we met.

To answer your question, I want to hear what Cadillac is willing to do. That's what I want right now.

What are you doing to get wheels (so to speak, another pun) in motion?

Well, originally the Zone Manager said she'd set things in motion because the Service Manager gave her all the info on the recall, as well as the pics of the burned harness and parts from my car.

She was supposed to get back to me with what she was going to do so I would not have to go through all of the hassle. Haven't heard anything from her.

I guess I can call her. But, she was supposed to contact me. I must be pretty high on their priority list.....;)

graphicguy

As a quick follow up, I guess I'll have to file for Lemon Law, as I originally stated. Zone Manager was supposed to circumvent that for me. But, as I should have known, that's how you get their attention.

28firefighter

What a colossal waste of time for you @graphicguy. Sorry to hear.

abacomike

I'm getting pis----d off just reading what your are going through, and it's not even my car (Cadillac)! I am seriously upset and aggravated over what you have had to go through with your Cadillac's, especially this last one where the zone manager said she would assist you - but zilch has happened. Aren't you the least bit angry at all this incompetency? Aren't you ready to blow your top? I guess I don't know you that well after all these years - perhaps you just take all this is stride - I sure couldn't.

YOU ARE A BETTER MAN THAN I, GG! Maybe that's why you'll live many more years than I will!!! :@

stickguy

GG, I know you are fed up, but might be worth 1 more call directly to her (I assume you have her card and direct line?). Just say straight out you expected to hear, it has been a week, you hope to resolve this quick and painless but if she can't do anything, you have no choice but to escalate. Simply say that if she can't do anything, please just let you know now.