Subaru Crew Problems & Solutions

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Comments

  • junkherjunkher Member Posts: 27
    What you "likely" are hearing is one of three things.
    1). fuel injector click - although that usually does not stop.
    2). Piston slap - these piston "skirts" are the shortest any sane human would put in a vehicle. ( the skirt is the piston length past where it is held on by the rod ) Shorter = lighter. Less friction-etc. It also means in Subarus case a NOISY engine at start up, especially when cold.
    3). Lifter chatter - this may or may not go away after running the car. Recently I spoke with the asst. shop manager of my local Sub dealer about why Subaru has used SOLID lifters (noisy as heck ) in place of hydraulic ( quiet - self adjusting ). He said - - -"They dont make any noise".. Moron!

    I know racers use solid lifters so they dont float out the valves under high RPM's, but most of us in our mighty Subarus aren't running around 8-9000 RPM's.
    Can anyone give the real reason Subaru has chosen these solid (NOISY) valve lifters??

    Anyway Deb, these boxer design- Subaru engines are very noisy, especially at start up. The noise may continue on for some time even after running them. On the bright side, they seem to be pretty reliable engines, just horribly noisy.
  • dcm61dcm61 Member Posts: 1,567
    I recently drove a BMW 325xi A/T wagon and was surprised at how loud the straight six was when accelerating. It was noiser than the 2.5L boxer in my '03 OBW.

    DaveM
  • ateixeiraateixeira Member Posts: 72,587
    Sounds like it could be a lot of things, perhaps a heat shield or maybe even a faulty motor mount. Do you get excess shaking as well?

    All Boxers have a characteristic growl to them, it's true in a Porsche or even a BMW motorcycle. It does not affect durability. In fact Porsche just won some award from JD Power for being the most durable brand of sports car.

    Having said that, we own 2 and neither is that loud, not at all. Right now I have a Ford Windstar service loaner and in comparison that V6 is downright noisy and coarse. You can read my full review in the Town Hall Test Drive topic.

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    I like doing things myself. I have to ask if any mechanic is as retentive as I am, do they really torque every bolt to spec? Use new crush washers? Clean the area around the oil filter and drain plug every time?

    Oil change shops are like assembly lines, I think they're out for speed and convenience, not OCD levels of accuracy. I bet that's what a lot of customers actually want.

    I'm sure AZP would let you watch and maybe even help, that would be cool, plus you could learn a lot.

    In support of Patti, dealer are independently owned (in this case, it may have been one single lazy technician who made the mistake). She's just watching over them, training them even. We can help her point out weaknesses in the dealer network, and it benefits us all.

    -juice
  • fibber2fibber2 Member Posts: 3,786
    Patti: Got the phone message. I will fax you the copies when I get back from a meeting. Thanks again for caring enough to review this!

    Mike: Do you take appointments and provide loaner cars??? Do you take credit cards? ;-)
    I may talk to you about window tinting some day - I almost have Beth convinced to let me do it!

    Fredi: Welcome! Well run internet forums like this one are pretty powerful, and will surely help to reshape the consumer / business relationship.

    Steve
  • ateixeiraateixeira Member Posts: 72,587
    Only if you're willing to drive a primer-gray autocross-ready Impreza, right mike?

    Heck, that would be better than the Windstar I have today!

    -juice
  • fibber2fibber2 Member Posts: 3,786
    There was also some reports of timing belt hydraulic tensioner problems that result in belt slapping against the cover.

    Lance: I got 'slapped' sometime earlier when mentioning "lifters" in a post. Subi uses direct actuation without a lifter as an interface, and a mechanical adjuster to take up valvetrain expansion space. But yes, you hear the rapping until everthing comes up to temp and the gaps close.

    Juice: My '00 Windstar was noisy, but nothing like my '97 Dodge GC. That was downright agricultural sounding. Our '02 Honda Ody is maybe the sweetest sounding engine ever - besting my previous Toyota V6.

    Steve
  • ballisticballistic Member Posts: 1,687
    DaveM wrote, "I recently drove a BMW 325xi A/T wagon and was surprised at how loud the straight six was when accelerating. It was noiser than the 2.5L boxer in my '03 OBW."

    I test-drove a 325ix M/T a year ago. Its engine was the smoothest, quietest, silkiest powerplant I've ever experienced in 43 years of driving - FAR smoother and quieter than my new '04 Forester XT. If BMW's 3-series AWD wagon had a bit more power at a bit lower price, I'd be driving it today.

    jb
  • fibber2fibber2 Member Posts: 3,786
    Check your FAX in-basket....

    Thanks,

    Steve
  • dcm61dcm61 Member Posts: 1,567
    Maybe it was just me that day. It was a rainy day. I also drove an X5 4.4 and a Z4 2.5 M/T. While the engines were smooth, I thought all 3 were rather noisy. I drove these for the Susan Komen Ultimate Drive Event.

    DaveM
  • ateixeiraateixeira Member Posts: 72,587
    That one may have been an anomoly, most Bimmers are pretty smooth sounding. The straight 6 gets a lot of praise from the press.

    Having said that, I prefer the characteristic sound of a boxer, from an old Beetle to the latest water cooled 911.

    -juice
  • rshollandrsholland Member Posts: 19,788
    may also have more soundproofing that Subies. Afterall, it's a "premium" name tag, and those customers expect their cars to be quiet.

    Bob
  • paisanpaisan Member Posts: 21,181
    Can't post links here to the biz, doh!

    Anyway yep CCs are accepted, and loaners? Hmm I guess you could borrow the Troopa :) Most people stick around pull up a lounge chair and watch from about 3-5 feet away while we do the work. Sometimes they jump in and ask questions or lend a hand. Hard to hide ANYTHING that way! We are looking at bringing my satellite dish down from my lake house after the summer so that we'll have SPEED showing on the TV and also recently got an air-hockey table and will have a couch soon too :)

    -mike
  • dal12939dal12939 Member Posts: 2
    Thanks, all, for your input. I'm going to give it another try at Subaru garage, but these last couple of days it's been running much quieter than normal. I can live with the noise if it's harmless to the engine. I don't get any excess shaking, either. Think I will ask 'em to check the timing belt tensioner (though I would hope they already have). I'll also keep Patti's message on file in the event I need it. So far, the Subaru service people have been very accommodating and genuinely concerned.
  • hypovhypov Member Posts: 3,068
    Deb-
    Don't just keep Patti's message on file.
    Contact 1-800-SUBARU3 and open a case number.
    That way SoA will have a record of your issue - going to a dealership does not automatically create a record with SoA.

    -Dave
  • sensei1sensei1 Member Posts: 196
    I guess with age comes intolerance to being had. We're all consumers and vendors at some point. Many talk the talk but few walk the walk.

    The fork on the road has always been the almighty $$ or relationships...bottom line.

    Patti, you're right, first step to progress is awareness.

    Steve I hope everything works out. I'd be interested to know the final resolution.

    Mike, I'd take you up if you had one here in CA. So when are you franchising this way?

    Happy motoring everyone!

    Fredy
  • fibber2fibber2 Member Posts: 3,786
    the following was in my mailbox. It is a very good sign - a big first step. Hopefully the message got down to the folks in the Service Dept as well.

    Steve

    ====================================

    July 21, 2003

    Dear Mr. Hxxxxxxxxxx

    Thank you for taking the time to meet with me today to discuss your concerns with our service department, specifically, the repairs performed on repair order 83509, dated July 17, 2003. First, I would like to take this opportunity to apologize for the misunderstanding and any inconvenience this may have caused you.

    After a thorough inspection of the engine, we agree that the right head gasket was not replaced. Accordingly, we have made a correction to your vehicle's history to indicate that we only replaced the left head gasket. Further, I have enclosed a check in the amount of $29.77. This represents the full amount you were charged for the oil change.

    In closing, we hope that you will give us another opportunity to restore your trust in our dealership. If you have any futher questions or concerns, please don't hesitate to contact me directly.

    Sincerely,

    Lee W. Burns
    General Manager

    (DCH Autogroup - Wappingers Falls Toyota/Subaru)
  • ateixeiraateixeira Member Posts: 72,587
    OK, he stepped up and took responsibility. That's a good sign.

    Why not ask them to go ahead and finish the other side now?

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    I agree, open up a case. Later on, you'll have it documented, so if the problem gets worse, you reported it within the warranty period (they just failed to diagnose it), so they would cover it even maybe a little after your warranty expired.

    Definitely call. It takes only a minute to open a call. I once called them to renew my subscription to Drive magazine, they were very quick and friendly.

    -juice
  • kenskens Member Posts: 5,869
    Steve,

    That's very promising. Keep us updated.

    Ken
  • fibber2fibber2 Member Posts: 3,786
    I am still loath to let them do the other head's gasket, unless it shows real signs of weakness. Part of it has to do with the methods I believe they use to perform the service.

    If I were to do it, I would be stripping out the intake manifold, and most of what else resides between the banks so that I had clear access for removing the heads. The heads themselves and the top of the block would then be checked for flatness and any irregularities, and addressed before re-assembly. New gaskets everywhere.

    I am not sure that what they do is as thorough. Now I could be wrong, but observing tool marks on bolt heads, gasket condition, accumulated dirt & grime disturbance, and handprint marks, I came to the conclusion that corners were cut. On Monday, the Sr Tech and I reviewed what had (and had not) been done on the passengers side. And while the intake bolts had been loosened on that bank to take the clamping force off the drivers side, the intake gasket looked to be original. Neither of us were really sure that it had been changed. Very little had been disturbed on that side at all. Without full removal of the intake, could the head come all of the way out for inspection, or was a new gasket simply slipped into place? I willingly admit that we can only guess at some of this, but there are too many questions remaining for my comfort level. Get the picture?

    Steve
  • ateixeiraateixeira Member Posts: 72,587
    Clearly, you qualify to join our OCD club! :-)

    Welcome!

    Kidding, but I'm the same way. We had free tire rotations since we bought tires at Costco, but I'd still come home and re-torque all the lug nuts. They'd always overtighten them.

    -juice
  • dcm61dcm61 Member Posts: 1,567
    I had free tire rotation at Firestone but I did it myself anyway. I don't trust people messing with my car.

    DaveM
  • locke2clocke2c Member Posts: 5,038
    I can't say whether the intake manifold gaskets were replaced from what you describe... it's a floating design, no coolant touches it. which means it might not be *necessary*, clinically speaking, to replace it but it's sure a good idea.

    I am sure they loosened both sides of the intake manifold and in all likelihood removed it from the engine. It would be difficult if not impossible to remove a cylinder head without removing it. Been there, done that. Three times!

    -Colin
  • ateixeiraateixeira Member Posts: 72,587
    I wonder if Subaru sells gaskets in "kits", i.e. as a group, vs. individually. Do you recall, Colin?

    -juice
  • nygregnygreg Member Posts: 1,936
    Did they do a leak down test after the work?

    Greg
  • fibber2fibber2 Member Posts: 3,786
    True, it is dry (no coolant or oil interface). But as you know, there is an awful lot of other stuff simply attached there - A/C lines, fuel rails, various connectors, the coil, ground points, etc. Little of it looks to have been disturbed.

    Steve
  • fibber2fibber2 Member Posts: 3,786
    were never reported to me. So far the coolant level seems to be steady. I was loosing an ever so slight amount before, but it will take a few weeks to know for sure.

    Steve
  • subaru_teamsubaru_team Member Posts: 1,676
    For what it's worth - I did review the situation with one of my engineering friends at Subaru. They advised that it is not necessary (with our engine design) to do both when one is leaking. I do want to check further though. Steve - I'll chat with you by Tuesday next week.

    I think (purely a guess) we'll be hearing more about head gaskets in the near future. I know that it is a concern that is being looked into. I'll let everyone know what is going on as soon as I have confirmed, detailed information. Keep the faith!

    Patti
  • junkherjunkher Member Posts: 27
    Steve....

    Thank you for the education on The Subie engine..

    I was "informed" ( by the local Subaru SERVICE MANAGER) that these engines use solid lifters. He was obviously less than completely correct on this tidbit.. I will still pretend for now he has a clue. Still, being the case, WHY have they chosen this route instead of a quieter version of valve train. I realize the obvious lack of necessity, however (quiet) is not a totally unheard of concept either. BMW also has an ungodly chatter .. ( just to name one other with this same approx sound). I also realize completely that it has absolutely NOTHING to do with longevity of the engines nor performance loss. I can tell by reading some previous posts that some people kinda like the chatter.. Fine too!
    Just wondering why one valve train option over another?
    Thanks ......
  • cptpltcptplt Member Posts: 1,075
    how much of a temp difference in the a/c output between the car being idle and moving is acceptable??
  • fibber2fibber2 Member Posts: 3,786
    That is a tough question to answer as there are a lot of variables. Inside of a shop - full shade at say 70'F, there will probably not be a very big change. But out in full sun on a hot day, with the dashboard in direct light (heating the internal ductwork and heat exchangers), the delta will probably be much larger.

    Steve
  • nygregnygreg Member Posts: 1,936
    Steve, as I mentioned before, I too had a very slight decrease in coolant level until the HG was replaced. Since then, not a drop. I firmly believe anyone having slow AF loss most likely has a HG leak. Interestingly, we seem to be only hearing about this on OBs, which leads me to believe it is an assembly issue.

    Greg
  • lucien2lucien2 Member Posts: 2,984
    My friend went out to his VW Passat tonight after a visit to find a flat tire. No prob, we'll change it right? Wrong. Those lugs were on there way too tight. We got 4 loose after sweating completely through our shirts (2 guys pulling on a star wrench at the same time) but the last one had an OEM anti theft lug. Of course the tensile strength of the teeth was lower than the amount of force needed to loosen the damn thing, and they gave way while we were wrenching on it. Stripped out completely; the teeth just fell out of the thing. So we have no way of getting this wheel off, and it will have to be towed now. Like anyone would steal a set of 15" OEM Passat rims anyway. So that peeves me off at VDub a little, but the last place that touched those rims waay way way over torqued the lugs Here comes a monster towing bill to haul the car out to Valley Motors.
  • ctwrx1ctwrx1 Member Posts: 34
    My 2002 WRX wagon with 14K has been jumping out of first gear unpredictably over the past 5000 plus miles. It happens most often when the engine is revving between 1000 and 1500 rpm with slight to moderate engine braking. It usually occurs going down hill but has popped out on level ground as well. In all cases first has been positively engaged and the car has traveled a significant distance in first.
          My dealership could not duplicate the problem during their test drives so I showed them first hand. They threw some parts at the transmission during my last two visits. They declared it repaired last week. It slipped out of first when I road tested it. When I called to tell them the third time was not a charm my service writer said, in so many words, "Gee". I had to press to get any further action. Five days later I received the final verdict. According to the Subaru technical department the transmission works properly and the problem is my abnormal driving habits. Apparently, driving in stop and go traffic, driving down grades using engine braking in 1st and driving in 1st at lower rpm's is considered "abnormal" by the Subaru Tech deciding the fate of my transmission repair. I impatiently await a response to my e-mail message to Subaru's web site.
         You would think Subaru would do a better job of picking their fights. There is no way on earth any car company will be able to convince a "judge" that a car they sell is safe to operate when the transmission disengages unpredictably. As a first time Subaru owner I'm shocked by such incompetence.
         The summer edition of the Subaru "Drive" magazine just arrived with an article titled, "In Recognition of Excellence". I'm still waiting to feel "The Subaru Difference".
         Anyone out there had a problem with their transmission slipping and/or jumping out of 1st gear?
  • sensei1sensei1 Member Posts: 196
    I've given up on cross wrenches and OEM lug wrenches a long time ago. I have a 1/2" drive deep socket for all my cars and a 14" drive handle to turn it. A worthy investment I think.

    But those locks would be another story. Another alternative would be getting the McGard spline drive lug nuts, serves as a lock too.

    I know it doesn't help now. Sorry about your friend's predicament.
  • subaru_teamsubaru_team Member Posts: 1,676
    and I've asked that the situation be looked into right away. You should hear from someone today.

    Thanks!

    Patti
  • ctwrx1ctwrx1 Member Posts: 34
    Thank you!

    John
  • paisanpaisan Member Posts: 21,181
    Don't get it towed. All you need to do is get a 19mm 12-point socket, and a light sledge hammer, bang it on and in about 30-40seconds the lug will be on. We had this problem with a customer's car where the previous people stripped the key we used the socket method employed by many car thieves and it was as easy as pie.

    -mike
  • fibber2fibber2 Member Posts: 3,786
    I have wondered about the merits of manual valve lash adjustment also and why Subaru's tend to exhibit more tap when cold.

    American mfgrs embraced hydraulic adjusters on pushrod engines early on. While they are quiet and require no maintanence, they are also a reliability issue. I replaced collapsed lifters on a number of Ford engines in my youth. They are probably the tightest tolerance component on any engine (a tiny piston assembly) and are easily damaged by dirt or varnish buildup. They are also best suited for lower RPM operation.

    Japanese engines (Subaru included - early EJ-25's had hydraulic ??) have gone back and forth between mechanical and hydraulic with different engine series. I have had a Nissan and 3 Toyota engines all with mechanical adjusters. I adjusted the Nissan (inline 6) every year, the first Toyota only once at about 50k miles, and the other two never (one to 115k, the other 80k) before selling them. And they were all relatively quiet - you would never really know from listening how the valves were actuated. To me, the Subaru is more noisy when cold, but I have asked if anyone ever adjusts them, and so far have had no replies from anyone who has. It quiets down nicely when warm, and I guess that is what really counts.

    Steve
  • dcm61dcm61 Member Posts: 1,567
    The '96 EJ25 had hydraulic lifters. In '97 they went to solid (shim adjustable) lifters. That was suppossedly one of the changes that transpired into a 10 hp and 7 lb ft torque gain.

    DaveM
  • fibber2fibber2 Member Posts: 3,786
    that some mechanical adjusters are of the 'screw and nut' variety (easy for the home mechanic), while some engines require a shim kit (often too expensive to buy for infrequent users).

    Steve
  • bvchurchbvchurch Member Posts: 4
    1997 Legacy Outback with 140K

    Just had a diagnosis and was told that my air compressor was leaking at the welding sean. I need to replace the compressor, but what else do I need to replace? Where can I get these parts? Napa or Schucks(Checker)? Or a wrecking yard?
  • ateixeiraateixeira Member Posts: 72,587
    I'm sure there are trade-offs for each type of drivetrain, i.e. cost, longevity, noise, reciprocating mass, resulting fuel efficiency, maintenance, and even mechanical simplicity.

    I helped a friend adjust valves on an early Acura Integra, it was the screw and nut variety Steve mentioned. Pain in the rear. It think they were louder after we were done, FWIW. Leave that up to the pros.

    ctwrx1: you have a worn synchro on that 1st gear. That's what they need to fix. It affected a few of the early Foresters and Impreza RS models, back in 1998, there was even a TSB. Point that out to them, maybe they can find it, and also open a case with 800-SUBARU3.

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    I'm hoping Subaru extends the warranty on the head gaskets, to longer than the current powertrain warranty (10/100?). That would keep folks like Lucien from losing sleep. I bet it would build loyalty, too.

    I have a cross wrench, but also a big fat torque wrench/ratchet and plenty of sockets, 17mm-22mm or so fits any car. Guess you could even add a cheater bar.

    But sheesh, those guys may have toasted the brake discs too, if it was that tight.

    -juice
  • 03xngreen03xngreen Member Posts: 36
    We quit going to the dealer we bought our new Forester at because, after giving them a number of chances to show some competency, we became afraid they would end up seriously damaging our car. It’s a long story, but I’m not kidding. We then went to a local “Subaru specialist” that must have been trained by the same dealer because he over-filled the oil by at least a quart and over-filled the tires to 36 pounds each.

    After draining the extra oil and deflating the tires, I glanced at the ATF dipstick and thought I better look there too. Sure enough, the fluid level is off the scale. Literally. I know the manual says it’s optimal to check the level when hot, but they also make provisions for checking it cold. At the cold temp, the level is not only way past the Full mark, it’s about a half inch past the twist in the stick that’s past the full mark. I made this check three times, on a level garage floor, and wiped the stick first each time.

    According to the manual, the fluid expands even further when hot! We have around 4,000 miles on the car. I know the independent guy didn’t add any ATF, so I have to assume that it’s been that full since we bought the car. Can this have caused some damage? Should we take it back to the dealer (aghh!) and show them just to get it on record? Or, would it be ok if I just drained the excess and went from there. Thanks for any advice.
  • zman3zman3 Member Posts: 857
    Was the engine running when you checked the ATF? If I check mine with the engine off it appears to be very high. With the engine running it is right on the mark. My mechanic tells me to always check it with the engine running. I don't recall if the manual specifies that or not.
  • 03xngreen03xngreen Member Posts: 36
    No, it wasn’t running. That’s the way I’d normally check, but the manual makes it sound like it can be checked cold. Maybe they mean cold, but running? I’ll try it that way at lunch. Thanks.
  • stoner420stoner420 Member Posts: 165
    Mine (2002 wrx wagon, 19k miles) does that too once in a great while, under similar circumstances -- heavy engine braking in 1st gear. I've documented it, but it happens so rarely I haven't really concerned myself with it. I have been told that heavy engine braking in 1st puts a strain on the transmission in general anyhow, so maybe it's best to not overdo it too much if you can avoid it. (I've been having a much better experience all around since I installed a Kartboy shifter bushing a few weeks ago, too.)
  • ppekppek Member Posts: 58
    What speed are you engine braking at in first gear? I was always taught not to do any engine braking in first gear, and seldom shift down into first gear unless I'm going < 5 mph. I agree with what stoner420 said about it putting a lot of strain on your tranny.

    My $.02

    Take care,
    Paul
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