Subaru Crew Problems & Solutions

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Comments

  • subaru_teamsubaru_team Member Posts: 1,676
    1-800-SUBARU3. If you provide your VIN, our Rep. can confirm that the recall has been completed. We would also check out the situation with the air-bag light with you. Please let us know when the vehicle is going to the dealer and our Rep. can make sure that all of the resources necessary to address the problem are in place. Before talking about Lemon Law, it is always a good idea to give the manufacturer a chance to set a situation right.

    Please let the Rep. know that I referred you to us and that I'd like to see the case. Thanks.

    Patti
  • subaru_teamsubaru_team Member Posts: 1,676
    please just give us a call? Thanks!

    Patti
  • joybelljoybell Member Posts: 275
    It's the 1.8L
  • kyingkying Member Posts: 61
    I have a 1999 Forester with all 4 wheels locked sitting on my driveway blocking the garage (and a car inside)!

    I can start it easily by putting the clutch down (as usual), but it is stuck in reverse. I can't shift the stick at all, and when I try to ease the clutch up, I can spell the clutch (I think) burning. I can't even call a tow because all 4 wheels are locked in place. I would greatly appreciate any opinions and ideas. Thank you very much in advance!
  • samiam_68samiam_68 Member Posts: 775
    Call a flatbed service, and ask them to bring two dollies so that they can jack the car up on the dollies and move it around and eventually get it up on the truck.
  • roc312roc312 Member Posts: 4
    I love my 2004 WRX wagon, but would add an STI wagon to the stable if it was available. The dealers all say the demand is there, and the bulletin boards are replete with questions regarding such a car. Given that the platform is available, why not produce the vehicle?
  • kyingkying Member Posts: 61
    Thanks! I'll do that. Have any idea what happened to my Forester?
  • paisanpaisan Member Posts: 21,181
    Yup the 1.8 will be smoother due to significantly smaller displacement as well as only having like 90hp or 102hp or something tiny like that. It's like comparing apples and oranges.

    -mike
  • paisanpaisan Member Posts: 21,181
    Sounds like a broken shift fork perhaps.

    -mike
  • bhanna261bhanna261 Member Posts: 11
    As a follow-up to my message about the fuel gauge that was acting up, the dealer replaced the floats (under the extended warranty) and that appears to have solved the problem.
  • stevekstevek Member Posts: 362
    If the tow truck operator does not have dollies, just make sure the park brake is on and spray Windex on the flatbed in front of the tires while it is being pulled on (old trick).
  • ateixeiraateixeira Member Posts: 72,587
    Another member falling off The Fence. They're dropping like flies. ;-)

    -juice
  • once_for_allonce_for_all Member Posts: 1,640
    I had a car with a worn out shift selector and managed to shift it into two gears at the same time (usually reverse and fourth gear).

    The only possible way for your tranny to be locked up is when it is in 2 gears at the same time.

    John
  • ateixeiraateixeira Member Posts: 72,587
    Windex - you must've watched My Big Fat Greek Wedding recently. ;-)

    For the fuel pump clicking off constantly, also check the fuel vapor recovery canister. Basically as the tank fills up the vapors are captured by these tanks, though if it's leaking you will usually get a check engine light. Even if one of the hoses is loose you will. There is one on the under side, in the very back on the passenger side, it looks like a black plastic shoe box basically. Check the tubes coming in and out of it.

    On the underside you will also be able to see the shift linkage, I bet it's jammed or paisan is right about the fork. Good opportunity to get an STi shift kit (about $110 from SPT IIRC) if you ever wanted one. Replaces all the linkage anyway.

    -juice
  • subaru_teamsubaru_team Member Posts: 1,676
    reverse vs. between gears. A professional tow company should be able to get it on the truck so you can get it to a dealer for inspection. Did you notice any problems when you tried to put it into reverse?

    Patti
  • edunnettedunnett Member Posts: 553
    Well, after two test drives with the dealer they couldn't hear the wind noise that I experience daily and/or said it was normal and the gusset doesn't need to be replaced. Also apparently the new Foresters (I have an '04) DO have the newest gusset design - it's the Legacies that have the old one? I must have misread my tech bulletin.

    If the tech bulletin didn't pertain to Foresters then I need to complain vehemently as to why it showed up as a resulting document when I searched for Forester related docs on the Subaru site! I could have saved $20! Anyone who wants a copy, let me know, I'll send it on out! What a rip!

    *sigh* So I'm stuck with the old gusset and there is no better replacement. I think I'm going to have to think of some innovative ways to cushion the seal around the window to muffle the wind noise. It's nearly deafening on a windy day... and my test drive vehicle and '01 Forester were both so nice and quiet. :(

    -elissa
  • nygregnygreg Member Posts: 1,936
    This past weekend on a trip to Mass with my 01 OB, I noticed high wind noise from the corner window pieces. So I just bent the inside triangular piece towards the outside seal and closed the gap. Worked great. Don't know if this will open over time, but a very easy fix.

    Greg
  • fitzy2fitzy2 Member Posts: 11
    Does anyboby know if the door window gusset is a covered item under warranty......assuming of course that my 2002 outback is one of the earlier models that demonstrated this type of problem????
    Thanks as always......fitzy2.
  • edunnettedunnett Member Posts: 553
    Fitzy - I have just a few posts on this across this or the Subaru Forester forum and so has c_hunter. It's under the 3yr 36K mi warranty if the dealer can repro the noise. Check my other posts for the VIN numbers covered and give me your email or mailing address and I'll send you the technical document (only two pages) on this. -elissa
  • rob_mrob_m Member Posts: 820
    My 03 Outback has the same gussett noise, and bending it seemed to work. I also recommend spraying silicone on a rag, and wiping the gussett and all the gaskets around the windows. Rob M.
  • subaru_teamsubaru_team Member Posts: 1,676
    please call our 800 number. We can call the dealer and make sure they've used all resources. It is very frustrating for the owners of the cars and it's not a matter of someone disbelieving that the condition exists. It's just difficult to fix the right problem. Elissa - if you've already called in, could you call us back (or start a case now)? Please tell the Rep. that I'd like to see the case file. Try to gather some details like when you hear it, etc. Also, the dealer name, and your VIN will be very helpful. Sorry for the agg. I know it's frustrating.

    Patti
  • fitzy2fitzy2 Member Posts: 11
    Thanks for your response, my e-mail is patfitz@capital.net....iappreciate your info....my plan is to take in for repair under warranty, still 14 months left.....I noticed this noise before I purchased this car and figured it would not be that bad.....but I hate noises and rattles and after reading all the postings on this issue I think I will bring it in.....thanks again
    P/F
  • eric102eric102 Member Posts: 122
  • eric102eric102 Member Posts: 122
    Anyone had their service dept. use that phrase before?

    While doing the 30,000 mile service on my 02 H4 Outback I noticed the drivers side head gasket had some coolant seepage on the rear cylinder. Not enough to leave a drip anywhere, but kind of dampish looking and covered with dirt. The front cylinder had a slight amount of darkish dirt along the gasket edge, but not as bad as the rear. The passenger side was spotless.

    The service dept. claimed this was "normal seepage" as defined by Subaru, but they couldn't explain why the other gasket didn't have any "normal seepage".

    I didn't receive a coolant conditioner recall notice so I assume I must have the improved head gaskets. I wonder if they aren't holding up as advertised?

    I also had an oil mist covering the drivers side front axle near the diff seal and on it. This was also called "normal seepage". Of course the other side had no oil mist. I wonder if this oil seepage might be the cause of the burning oil smell I sometimes get after a long drive? The diff fluid was almost to the full mark so its not leaking much.
  • subaru_teamsubaru_team Member Posts: 1,676
    there can be evidence of oil/coolant around external components. Either way, could you call us and allow us to check into it for you? If you can't call (inconvenient), please send us a note via the "contact us" section of Subaru.com. Please provide the VIN and the name of your dealer. Also, please ask the Rep. to review the case with me. We'll look into it for you.

    Thanks for your patience and I'm sorry you're having a concern.

    Patti
  • cyberdynecyberdyne Member Posts: 36
    How do you remove the trim pieces around the radio and climate controls pod in a 2004 Impreza WRX? I want to disable the switch that activates the A/C to defog the front windshield. I only want the fan to blow. But, I don't want to destroy the dash in the process.
  • eric102eric102 Member Posts: 122
    Thanks Patti, I'll send Subaru a note.

    Other than this, my dealer and it's service dept. have been excellent on the few other minor problems I've had.

    Eric
  • edunnettedunnett Member Posts: 553
    The document is on its way. -e
  • vtcleovtcleo Member Posts: 5
    The weekend has passed and I tried 2 bottles of gas-drying stuff - no improvement. The problem actually seems slightly better than before the new valves were replaced, but it depends on the gas station. A little frustrated with the dealer... they are very expensive and so far, I am NOT impressed. I brought it in for 2 other problems, neither of which they could find (but charged me $80 to look for them), and 1-week later, when I returned for the gas tank repair (had to have less than 1/4 tank full), the second mechanic found BOTH of the problems for free in the "recommendations" section. Why does it cost more when you TELL them what is wrong????

    Anyway... going through the dealer for the gas tank thing in the hopes that at least that work is covered under work warranty, and looking for a good independant mechanic for the other $600 worth of work that I think the car needs, even if I have to drive an hour away.
  • frogfrog Member Posts: 52
    I have heard that the 2.2l engine (legacy/ob) used the same block as the newer 2.5l engine... do the new 05's have the same block as well or is it a reinforced/new design???
  • georgeinmd2georgeinmd2 Member Posts: 5
    see my posts #1974, 1976, 2012. I've also had a tranmission on my BMW stuck in 2 gears due to a broken shift linkage. -- George
  • ateixeiraateixeira Member Posts: 72,587
    I'm not sure, to be honest. The turbos do not have the same block, in fact since the first 2.5l turbos they've used the EJ257 block with a semi-closed deck.

    But if I had to guess I'd say the base 2.5l still uses the EJ255 block.

    -juice
  • kyingkying Member Posts: 61
    My daughter's 1999 Forester was finally towed to my mechanic (45 miles away) yesterday after sitting on our driveway blocking my wife's Audi TT for 10 days. My mechanic said exactly what you said: it's stuck in both 3rd and 4th gear. I haven't heard the bad news yet: $$$ to fix it. My other daughter also drives a Forester (2003), and she's really worried now. One of my co-workers bought a 2004 Forester last August because he liked ours, and he told me yesterday that his was stuck in Park (he has an automatic), and it had to be towed to the dealer. He's lucky; his is still under warranty, and he also got a free rental car. I was so embarrassed when he told me that at work. We had it with Subaru; we will stick with our German cars! But you said it happened to your BMW, and we have one of those too ... so well...
  • p0926p0926 Member Posts: 4,423
    Haven't been able to check this forum for several days but still want to respond to a couple of posts.

    A. Re the faulty airbag indicator light: Let the dealer fix it again. This is only the 2nd time it’s happened and there could be a number of reasons why the first repair didn’t permanently fix it (bad batch of sensors, loose connection, etc). In any case the repair is covered under the warranty and as you surmised, will still be covered beyond the 36k mark since the problem initially occurred during the warranty period. As to how many chances should you give the dealer to fix the problem, I would say at least two. Take Patti’s advice and go ahead and call 1-800-SUBARU3 so that they’re aware of the issue but I wouldn’t do anything further unless the light comes on for a 3rd time. IRT Elissa’s lemon law remark: I’m sorry but I think it’s reckless to be throwing around such a term at so early a point. The lemon law is intended as a last resort when all else fails with owners being expected to exhaust all other possible avenues of recourse first. Threatening to invoke the lemon law just because one warning light has come on twice serves no purpose and makes it that much more difficult for true lemon law cases to be heard.

    B. Re the problem with the gas pump shutting off: Unless I’m totally off my rocker it almost has to be a plugged vent tube, in which case dry gas is useless. I think the some folks were confused by the post. It’s not the fuel pump in the tank that’s shutting off (dry gas could help that) but the pumps at the gas stations. That tells me that the vapor recovery system isn’t working correctly so when the gas is going into the tank the fumes have no where to go and therefore trip the pump’s automatic overflow shut-off valve. So… it sounds to me like the dealer was on the right track. I would definitely take it back and tell them that the problem still exists. You’d think that there would be some way for them to test the system. In any case I would expect them to fix it for little or no charge since they already took $600 of your dollars and didn’t solve the problem.

    -Frank
  • ateixeiraateixeira Member Posts: 72,587
    Sticking with Germand cars may not be the best way to minimize reliability problems, given they tend to be the worst cars in that regard.

    You've just had some bad luck. Hopefully it'll improve.

    -juice
  • georgeinmd2georgeinmd2 Member Posts: 5
    I wouldn't take my experience with German transmissions as a guide... mine was a '67 BMW 1600 with a bazillion miles that had spent most of its life in NYC (not with me!) Note that according to the mechanic, my Forester was stuck in reverse, not 2 gears at once. -- George
  • ateixeiraateixeira Member Posts: 72,587
    Folks, those are the only two cases that have been mentioned here on Edmunds, and I'm talking about during the SIX YEARS I have been lurking around.

    This is not a common occurence by any stretch of the imagination. It is extremely rare.

    Complaints about the synchros for first gear are more common, but that's about it.

    -juice
  • georgeinmd2georgeinmd2 Member Posts: 5
    Its been fun. -- George
  • p0926p0926 Member Posts: 4,423
    I just shake my head when I see someone swear off ever owning another of anything just because they had one significant problem. Of course it's easy to look at the problem rationally and understand that it could happen to anybody (or any make) but when it happens to you things take on a whole different perspective.

    -Frank
  • frogfrog Member Posts: 52
    is the improved wrx clutch the same used in the legacy/ob in 03/04, or does the imprezza have a different design alltogether? Wondering if 04 ob/leg can expect clutch probs or if the equiptment is solid???
  • kyingkying Member Posts: 61
    You can shake your head when you don't have a Forester blocking your driveway. For me, that is 2 busted Forester transmissions in 10 days with 2 out of 3 Foresters that I have ever driven in my entire life. Beat that! I have a 1994 Plymouth Voyager with 137,000 miles in my garage now, and its transmission (or anything else) has never got stuck. Figure that one out! (Now that I said it, it will be stuck when I try to drive it next time.)
  • p0926p0926 Member Posts: 4,423
    I apologize. I didn't realize that you had two Foresters that both had the same problem. I'd be upset to if I were you. However, there's no way that two going out that close together can be a coincidence. Like Juice said, a transmission failing completely is extremely rare in Subarus so I'd suspect foul play or something along those lines.

    -Frank
  • kyingkying Member Posts: 61
    It's really nice of you to respond. Foul plays?! Can vandalism cause this? I am really worried now.

    Killian
  • rob_mrob_m Member Posts: 820
    I would lean more toward coincidence. IIRC, one was a manual, and the other automatic. Also, there are a few model years between the vehicles. Rob M.
  • stevekstevek Member Posts: 362
    I can understand something breaking, they do happen, there ar eto many variables and subcontractors. However I can't understand the manufacturer not standing behind their product. As far as I can tell it seams Subaru ( this is my first "non american" vehicle) is better with repairs under warranty then other manufacturers I dealt with in the past. Don't rely on the dealer saying it is not in warranty they make more money if you pay for it. I had a head gasket go on me the second time, the dealer said it is not under warranty, when I told them it is and the matter of fact there is a special fluid they have add, he clamed up and said let me go in the back and call Subaru. He was back in less than 5 minutes and said the repairs will cost me nothing. hhehehehehehehe I think he had coffe in the back and never made the call
  • ateixeiraateixeira Member Posts: 72,587
    That's just it, according the law of large numbers, there is an occasional failure on even a reliable product.

    Murphy's Law made it yours. Twice! :oO

    Foul play? Hard to say. There was a case (wdb's Legacy GT) where we saw a problem with the throttle cable and it turned out to be a rodent under the hood! As if they baste the wires at the factory with something tasty! LOL

    Maybe they're basting the tranny linkage now?

    FWIW, it is exposed and you can see the linkage from the bottom of the Forester. Take a peek. If you slam into a large rock it could potentially damage the linkage because there is no skid plate there. However, you would know, because the cross member at the front is a lot lower, you would likely hit that first.

    The auto is an anomaly because those are very robust. The same tranny sees duty in the WRX and modified cars push 300 horses with the stock automatic without a problem, and I'm talking track duty.

    Any how, good luck with your next car. Knock on wood, get a rabbit's foot, don't walk under any ladders! :-)

    -juice
  • kyingkying Member Posts: 61
    I do teach a 3-course sequence in statistics up to a graduate seminar in my department. I'll check my lecture notes on the law of large numbers. Thanks.
  • fibber2fibber2 Member Posts: 3,786
    If I followed your notes correctly, the '04 automatic was not yours, but someone you knew. So the law of averages did not hit your household, but was spread between yours and an acquaintance.

    Your daughters situation could be serious - either a broken fork, bent linkage, etc. The automatic stuck in park is most likely a trivial issue, and not that terribly uncommon with any mfgr. It most likely has to do with the linkage interlock in the steering column associated with the ignition switch. I have had this on other brands myself, and know others who have had it. IIRC, there was even a note in my '02 OBW owners manual about how to defeat/adjust this should it get balky. Other mfgrs have similar procedures.

    Honestly, I think you have worked yourself up into a frenzy over an isolated incident. And as far as the inconvenience of one car blocking another for 10 days, a simple call to a reputible towing service would have solved this on day one!

    Steve
  • ateixeiraateixeira Member Posts: 72,587
    Actually that was probably a poor reference. I believe that law says that with a large enough sample, the average will converge.

    Perhaps I should dust off the ol' Stat textbook.

    This was probably just good old sample variance.

    -juice
  • stevekstevek Member Posts: 362
    A couple of months ago I changed the 5MT gear oil in my Legacy GT to 75w90 GL-5 synthetic gear oil. Interestingly I noticed after that change, it did not shift that smooth, first gear was grinding even and stand still unless double clutch and wait a half a sec or so after the second depress, and second gear was very rough going in.
    After reading here that sometimes synthetic is too slipery for the syncro, today I replaced the oil with 80W90 GL-5 dino at it shifts like cutting butter. I guess sometimes better is not better.
    This is just an FYI in case someone alse experiences the same
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