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Chrysler Pacifica: Problems & Solutions



  • pssimonpssimon Posts: 144
    Let's see... after 3500 miles

    1. My gas mileage still stinks. I still have yet to see 19.5MPG for extended trips (I drive 45 miles each way to work with almost all of it highway speeds and very few lights). VERY unpleased about that. I just took a family vacation with a bag carrier on the roof and I didn't get 16.5MPG for the trip, again all highway mileage! How long do I need to wait before it is "broken in" and the mileage starts to come up?

    2. I still have the flapping noise coming from the front passenger wheel well. This is AFTER I had it to the dealer at 2300 miles and they said they corrected it because of a TSB for it. Guess not!... and this is from a dealer I have been dealing with since 1986 and have been very pleased with their service and service department.

    3. I find that the headlights in the auto mode don't come on as soon as I would like. I would like to adjust them, or have the dealer adjust them so they come on sooner than they do as it get's dark. Anyone know if this is possible?

    4. So far, no problems with the paint job. Seems smooth throughout the car. I'm sure there is a spot that isn't, I just haven't found it yet.

    5. The gasket around the edge of the passenger front door is a little smooshed as it goes around one of the curves. I haven't decided whether it is worth having the dealer fix it, because it could end up being worse than it already is! You never know how those things will turn out.

    I think that covers it for now. It looks to me like my issues aren't as bad as some folks. By the way, my Pacifica is a FWD vehicle with almost everything in it except for the Sirrus, block heater, and HIDs.
  • The headlights are on a timer that you can reset. There are 4 buttons next to the clock that say menu, set, etc. My headlight timer was factory set to a 90 sec delay. Using those buttons you can change the timer to less. I set mine to 0 sec.
    Gas mileage. I'm getting almost 20 mpg most of the time. However, I'm disappointed too. Did you read the message that said they switched to sythetic oil and got 4-5 more miles/gallon?
  • pssimonpssimon Posts: 144
    For the headlights I am not referring to how long they stay on after you leave the car. I am referring to when they decide to turn on as sunset approaches. I would like for them to come on sooner than they do, and would like them to stay on longer in the morning during sunrise. Also, when it clouds up for a storm, they don't come on soon enough for my liking.

    Bottom line, I am trying to control their sensitivity to ambient light.
  • I think that some of you are nit picking at the Pacifica a little too much because of its price tag that could be some what high and assumed that it would near perfect when you bought it.
  • imidazol97imidazol97 Crossroads of America I70 & I75 Posts: 23,487
    I think for $35K and being touted as
    the car designed by Daimler (Mercedes)
    if should have few if any quirks/flaws.

    2015 Cruze 2LT, 2014 Malibu 2LT, 2008 Cobalt 2LT

  • Just wanted to get an update from Russklass whether the new bearings and sensor helped the road noise situation.
  • The pacifica was not designed by Daimler. It was designed by Chrysler at the Pacifica studios in California. We love ours and a slightly loose headliner in one spot does't change the fact that it handles beautifully on the road and looks great. This is our 4th. Chrysler product in a row and a whole lot less problems than the prev. brands.
  • adp3adp3 Posts: 446
    russklass: sorry to hear about the bearing. Yikes.

    I'm not sure if it is a good or bad thing that the Pacifica design did not involve MB. I know plenty of folks with MBs that are just plain unhappy and will never buy another one. Most of these folks were Lexus owners that went over to the dark side, but are getting or have gotten out of their MBs (all company car folks). I do liek the looks that Mercedes offers, but the cost of ownership is simply too high. There's always somethng wrong. My Dodge (Grand Caravan) has been in the shop far far less than any of my friends' MBs. But my Dodge has also needed a new tranny and a new trip computer. It wasn't in the shop long for those fixes, but those are big ticket items.

    I don't know how you buy anything other than a Lexus or Acura without buying an extended warranty. Since the Pacifica costs have dropped, that is probably a good use of the saved money.
  • We have noticed an interesting item with our Pacifica. After we wash the car or after it rains, there is water in the rubber seals under the doors. When you open the doors, the water drains out. We are concerned that if we do not open the doors for some time that the water may cause damage to the vehicle. Anyone else experience this?
  • Replacing the left front wheel bearing solved all the road noise problems ... thank God, because it was driving me nuts!
  • My Pacifica is 1200 miles and one and half months old. Issues so far are:
    1. Vibration from roof. Dealer says they need to replace 'broken pins' on the A pillar. They ordered the spares and waiting to be fixed.

    2. Gear shift program (bug fix??!! Hope there is no virus vulnerability!) has been updated. This seems okay.

    I am getting 15.8 MPG with mostly city and little highway driving. Hoping that this would improve to Chrysler's stated levels of 17-22 MPG.

  • I have found that the A/C hits my mileage by over 1 mpg alone ... turning off the A/C and adding air to the tires to max cold pressure has added about 2.5 mpg on avg....

  • Agree with #132, aviate; after washing the Pacifica, water literally gushes from the drivers door the first time it is opened, even hours after the washing. I have 4,000 miles in the Pacifica and LOVE it! Lots of stares (we have the onyz green, chrome wheels) which is gratifying. Drove in roundtrip from Northern Va to Dallas, Texas area and loved the experience, cruise control works fine, quiet, smooth ride, etc. Mileage is GRADUALLY rising, only up to 18.4 highway after 4,000 miles but I am being patient. Forgot to ask the dealer when got first service but noticed that liftgate has several holes inside the weatherseal rim that are covered with a scotch tape swatches---seems obvious that the tape should be pulled off---anyone else find this as well? Bottom line---love the car/minivan/SV/crossover/touring sports car!
  • I am have been retired 8 years this coming December. As a 61 year old (yes I got an early retirement) I have purchased 17 cars during my adult life (10 new, others used). Buying the Pacifica was the absolute least-tension/anxiety experience I have had. There was absolutely no pressure, the sales rep was suprisingly professional. After 6 weeks I am totally pleased with the Pacifica, a vehicle that can carry 6 people or fairly large cargo loads yet rides like a luxury car and has a styling quotient to boot; it does turn a head. The only unusual experience I have had seems to be remarkably constant---after taking my spouse to dinner (and having the requisite pre-dinner cockails, wine with meal and post-dinner brandy), whilst driving home I hear what sounds unbelievably like screams from the passenger seat area. On a few occasions, similar sounds seem to come from figures darting in front of our windshield. We shared these experiences with the dealer and got no viable remedy. We know it just has to be some flaw in the mechanics of the Pacifica, and want to know if other Pacifica owner (or pedestrians) have shared this experience.
  • I have heard the same horrible screams from the passenger seat area and wild creatures on the wind screen on my pacifica,Lexus, Merc. and my 64 tBird.Caused by too much wine before and after dinner. The screams would stop after my wife/and/or girl friend opened her door and got her foot back in the car. The wild creatures on windscreen turned out to be valets hanging on to the wipers, at the next town and first red light they will fall off. Hope this helps.
  • I just had one of my customers Pacificas come back with a flapping sound in the front. What it looks like to me is the liner inside the fender. On the top side tap the liner and see if one side rattles more than the other. This might be a cure for you owners with the flapping noise in the front. Let me know if that is what it is.
  • the tech builitin already mentions that as the problem. They use 3m double tape I think to hold it down but doesnt seem to help
  • Just took my Pacifica to the dealer for a 3500 mile oil change. I complained about the weird chuk-chuk-chuk flapping noise coming from the front at speeds over 60 MPH +. Service Manager took for a test drive, but did not think there was anything he could do about it.

    Anyone have any solution that will fix this? Its driving me crazy!! Will take back to the dealer next week.
  • pssimonpssimon Posts: 144
    Cluelesspa, I, too, had mine to the dealer, they knew about the TSB, claimed to fix it, yet I still hear it. Have they given you an alternate solution? I am about to go down that road too.

    I also noticed that the hood liner is missing 3 of it's plastic mounts that hold it in place. Consequently, it is vibrating under the hood, and leaving a shiny mark on the plastic shield as well as on the liner! Need to get that fixed as well. Oh boy!
  • The noise in mine was a "cho-cho" sound. It got much worse with time.
    Turned out to be a bad front wheel bearing. I bet Chrysler got a bad batch from their supplier.
    Replacing the bearing fixed that, plus the bump/noise problem which must have had the same cause.
    Otherwise, the first 11,000 miles have been great!
  • rodutrodut Posts: 343

    Am I wrong or your expectations are too high ? I'd say you are complaining about minor stuff only. No broken transmissions (Ford or Honda's style), no oil converting into jello and melting engines (like Toyota / Lexus), just hood flap-flap or bearings cho-cho sounds. I hope that's all and you don't hide some heavy stuff ...

    In fact all of you have very low odometer readings ... I wonder what this discussion group will see when Pacificas will reach 150,000 miles.

    I certainly am a potential Pacifica customer (didn't have one yet). I am not too young to be easily excited, but I must say that the thing looks spectacular. I am looking forward so see the NHTSA rollover rating. I hope it will be 4 stars.

    The only thing who concerns me is the bad reliability reputation Chrysler vans built.
  • We have had 2 Chrysler 300Ms, drove them a total of 130,000 miles, with NO problems.
    Our 2001 Sebring LXI sedan has had 2 minor HVAC problems in 36,000 miles.
    So far, at 11,500 miles, our Pacifica has had 2 small weatherstrip problems, and a bad front wheel bearing.
    After a total Chrysler experience of 175,000 miles we are well satisfied with the reliability of Chrysler products!
  • Weve had 4 in a row with only minor problems compared to the mileage driven.
  • dealership called about a software upgrade for the transmission - bought it in for the upgrade. Before, in auto-stick mode, i could feel the 2nd gear loose power, now, after the upgrade, it's fixed! While it was in there, i got them to also look at the other TSBs.. search for pacifica TSBs

    And this is the TSB for the transmission software upgrade

    Make : CHRYSLER Model : PACIFICA Year : 2004
    Service Bulletin Num : 1800703 Date of Bulletin: MAR 14, 2003
  • heres all the TSB that came up for the pacifica:

    Make : CHRYSLER Model : PACIFICA Year : 2004
    Service Bulletin Num : 2301703 Date of Bulletin: JUN 13, 2003
    Component: STRUCTURE:BODY
    Make : CHRYSLER Model : PACIFICA Year : 2004
    Service Bulletin Num : 2200203 Date of Bulletin: MAY 30, 2003
    Component: TIRES
    Make : CHRYSLER Model : PACIFICA Year : 2004
    Service Bulletin Num : 1802003 Date of Bulletin: MAY 09, 2003
    Component: POWER TRAIN
    Make : CHRYSLER Model : PACIFICA Year : 2004
    Service Bulletin Num : 1800703 Date of Bulletin: MAR 14, 2003
  • well this weekend (Before my trip for the weekend) ... the driver door controls all went dead... I shut the door or open the door and it cant tell either. the radio still plays after I stop the car and open the door.

    in the shop tonight, hope its something simple. i did track the circuit on which it was by pulling fuses until the door reset. after reset it works fine... then repeats every 2 days to the same problem !!

    driving my loaner Dodge Ram pickup for now :)
  • Can you give me more details on how it felt before you had the update. what do you mean losing power in 2nd gear only. was it only when you used the auto-stick mode? or also in normal Drive Mode ?

    thanks ... the dealer did not want to do it unless I was experiencing the problems. want to know what to look out for.

    also they replaced my door module for the drivers door. hopefully fixed my driver door sensor problems
  • pssimonpssimon Posts: 144
    I have a question about the 6 six disk changer. I tried hooking up my IPOD to the audio inputs. I noticed that every time a track finished, the changer thought the IPOD went away and started to play a CD. After the next track started to play, it took about 10 seconds for the changer to realize the IPOD was there. In the mean time, the CD would play.

    Has anyone else experienced this? Any suggestions?

  • pssimonpssimon Posts: 144
    Your questions regarding the transmission software upgrade were the same as mine. How do I know I need it? Mine seems to be functioning fine. I haven't noticed anything funny.

    Mine was made in June. Maybe the manufacture date has some bearing on whether the s/w upgrade is needed.
  • that i noticed a drop in power in 2nd gear. The transmission update solved it - and it's been working great. It's much more lively to drive now - even in normal full automatic. My dealership actually called me up to inform me of the update - a few days after the sold me the car - they actually thought they had the update available - but it took a few months before they called me again.I bought my pacifica in early may - so it could be that mine was an early model issue. Check your dealership!
This discussion has been closed.