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Chrysler Pacifica: Problems & Solutions

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Comments

  • can you give us a very detailed description of what you mean by loss of power in 2nd gear when in autostick (manual shift mode) ?? exactly how did the car react. did the RPMs drop? did the car slow down ?

    thanks again
  • in gear 2 autostick - before the transmission software upgrade. It's hard to explain - but it's like the car doesn't accelerate anymore - it has to start slowly gaining the momentum. The upgrade fixed this.
  • sutton4sutton4 Posts: 34
    The supplier who makes the Pacifica interior and instrument panel looks like they might be getting the boot due to quality problems.

    "Chrysler, C & A Tussling Over Quality"

    "Chrysler is having a row with one of its chief interior materials suppliers - and according to the Detroit Free Press, the company is putting up Collins & Aikman's contracts with the company for rebidding as a result. C&A, one of the company's ten biggest suppliers, makes interior trim and instrument panels for Chrysler's Pacifica, the new Durango and the next minivan, among other vehicles. The paper reports Chrysler is seeking out competitive bids for C&A's current and future business - a report that sent the supplier's shares tumbling 35 percent on Friday."

    http://www.thecarconnection.com/index.asp?article=6493&sid=17- 3&n=156
  • ruskiruski Posts: 1,566
    I wonder if it is about quality or about saving costs (aka trying to be cheap)
  • I have the same problem with my iPod. But it doesn't do it every time. Seems more likely to happen when the next song begins quietly. Maybe the Pacifica's sound system switches to aux on the basis of the strength of the signal coming in, not just on the presence of an external input?
  • pssimonpssimon Posts: 144
    Do you find you have to turn the volume of the iPOD way up for the Intermezzo to even recognize that it is there?

    I realize there is an impedance matching problem here, but not sure how to correct it.

    I don't have any other devices that I can plug into the AUX input to see if it is just an iPOD issue, or something larger.

    Have you tried any other devices on the AUX inputs?
  • pssimonpssimon Posts: 144
    Something strange today. Drove to work, leaving at 5:30AM in the dark. Got to work about 6:20 and it was barely light. Headlights were still on.

    Left work at 4:30PM. Beautiful sunny day. Started up the car and headlights came on and stayed on (as opposed to the usual come on for a few seconds and then go off). They stayed on for the duration of the ride home. During that ride, I turned the lights off manually and then put it back to auto, They remained on.

    Only after I stopped the car for a food run and restarted it did the lights resume the auto mode. Has anyone else seen this?
  • sutton4sutton4 Posts: 34
    ruski - the articles I have read say that it is primarily because of quality. "The Free Press quoted a Chrysler official who said, "Collins & Aikman is probably our worst supplier."

    The recent Motor Trend article on the Pacifica also complained about the cheap interior of the Pacifica.
  • russklassrussklass Posts: 389
    "The recent Motor Trend article on the Pacifica also complained about the cheap interior of the Pacifica."
    I gotta wonder if the Motor Trend stall actually drove a Pacifica!
    I was in a neighbor's new Cadillac SRX yesterday, and the Pacifica interior is every bit as nice, for $15,000 less.
    Having lived with our Pacifica for 5 months and 12,000 miles, I think the interior is one of it's best features.
  • ruskiruski Posts: 1,566
    hmmm... I woudn't call Pacifica's interior cheap. Maybe they had just finished test driving a Rolls before hopping into the Pacifica?

    Or maybe they just smoked something wacky, as usual. They must do that before they test drive every American car.

    They must also take Prozac before a BMW testdrive, 'cause they are always happy with those cars.
  • pssimonpssimon Posts: 144
    I've had my Pacifica for just under 3 months and around 6200 miles. I noticed that the driver floor mat is wearing out under my right foot heel. Also, the main carpet is starting to wear under the gas pedal. Is anyone else having this problem? Something else to bring up on Saturday at the dealer!
  • russklassrussklass Posts: 389
    The one thing I do think is cheap on the Pacifica interior is the auxiliary floor mats. The retention clip is cheap/dumb too.
    The mats & clip on my 300Ms were much better.
    I may need to get some aftermarket mats.
  • pssimonpssimon Posts: 144
    I am waiting to see if they are covered under "bumper to bumper" coverage. Three months is way too soon for them to start to fail. If these cars are the crown jewel of Chrysler right now, and they are willing to offer a free loaner for service, they should stand behind their carpet and mats.
  • dont know but I would think they would classify as wear and tear items...

    I got some cheap but nice looking deep tread mats at WalMart ... yeah WalMart for like $10 each matt ... they have the deep tread like the Chysler dealer mats and fit nicely in front and rear ... (they come as separates) you need to buy 2 fronts and 2 rears ... I put my factory rears in the third row which I dont use 99.99% of the time ...
  • pssimonpssimon Posts: 144
    Sure it is wear and tear... but in under 3 months? What about the carpet directly under the pedal? Just doesn't seem it show go this quickly. Especially, since most of my driving is highway / cruise control driving, so my foot isn't usually there!

    Let me put it another way... I sold my 1993 Eagle Vision with 160,000 miles on it to get the Pacifica. I was the original owner of the vehicle. The floor mats barely showed any wear. Sure they were stained, but all the "fuzz" was still there. At this rate, I won't have 10,000 miles out of these mats before some of the "fuzz" is gone. Seems to me something is wrong here.
  • Pssimon, I don't find that I have to turn my iPod volume way up to have the system recognize it. (I don't have the Inermezzo, just the CD/DVD changer.) But keeping the volume up does help keep the iPod online. If I turn the volume way down, a CD immediately cuts in.

    I don't have any other devices to try connecting to AUX either, but since it's just an audio signal going out, I would imagine any mp3 player would produce the same results when it "played silence" between songs (unless it crossfaded into the next song).

    People posting to this forum have described Chrysler service shops being able to download new software to alter headlight function. I wonder if the sound system is similarly upgradeable.
  • The tweeters crackle on certain audio frequencies (deep bass for example), especially on the right side......through investigation I have assessed that the tweeters can't handle the power being driven to them. I brought it to the dealership and the service guy clearly heard the crackle when I played Madonna's "Ray Of Light" CD track 1 titled "Drowned World/Substitute for Love". But the technician reported he couldn't re-create it and they sent me on my way.
    I am going to put in a call to chyrsler corp. and report this problem. I am also in the process of having an audio company upgrade the speakers to see if this solves the crackler problem.
    If not, then it's an amp/receiver problem.
    IDEALLY, This system should be recalled. I shouldn't have to be paying almost 1000 dollars for an upgrade. But the crackle noise is driving me crazy. I work in audio and am sensitive to extraneous noise, but it is very obvious in my opinion and I see others feel the same way.
    Other than that and the lack of pick-up from the engine going uphill, I really like the car.
  • patty64patty64 Posts: 22
    ch91423,

    Finally! I've been trying to figure this out for months. Every time I posted audio problems, no one could relate. Please let me know how you solve this. I am an audio fanatic and this is driving me crazy. You are absolutely correct that this happens only on music with a strong signal going to the tweeters. Please keep me posted. Do you also notice that the center channel seems to be "out-of-phase" on certain cd's? This is another problem that's driving me nuts.
  • Here are the steps I am taking to address the problem I am having with the speakers (tweeter crackle on cd, radio...every medium basically). I called Chrysler Corp at 1-800-992-1997 and reported the problem. They noted my call and then referred me to the dealership where I re-created the tweeter crackle for the Service Manager. The service manager confirmed the noise and said he would have a chrysler technical representative who was visiting the dealership the next day do some tests on another pacifica and wanted me to call back next week to get a report. MORE PEOPLE NEED TO REPORT THIS PROBLEM IN ORDER FOR CHRYSLER TO TAKE IT SERIOUSLY......the service manager said if I was the only person reporting this to to Chrysler Corp AND the dealership directly that it is quite possible nothing will be done to correct it. I will keep you all posted.
  • ms_mayorms_mayor Posts: 113
    I'm no audiophile...I wouldn't even begin to be able to know if my 'tweeter' sounded bad. I turn the radio on...if it sounds okay, it must be okay.

    Is there any way that someone like me would be able to know if there is a problem?
  • patty64patty64 Posts: 22
    I will certainly report this when I go in for my initial service visit. It is tops on my list!

    Ms Mayor - you basically have to pay attention to the sound coming out of the speakers and listen for static, cracking, fuzziness (whatever you want to call it). Except for poor radio reception, the sound should be crystal clear.
  • mrl11777mrl11777 Posts: 154
    then there is no problem.
  • pssimonpssimon Posts: 144
    I've heard the problem as well, but quite frankly figured they would tell me I was nuts! Guess I need to pursue it. I will say that I needed to crank up the stereo far further than I could were I to have my family in the car in order to hear it (I have one of those volume limiting devices that sit in the passenger seat <G>)!

    Too bad I am leaving in a few days for a 2000+ mile trip. Guess it will wait till my return.
  • We have had our Pacifica for 6 weeks now and love it. Today the check engine light came on while the wife was driving and when she pulled to a stop smoke started pouring out from under the hood. She shut it off and then restarted it a couple minutes later and the smoking had stopped. She immediately drove it to the Chrysler dealer we purchased from and they gave her a loaner....well sort of....A DAEWOOOOOOOO! a far cry from our $41,000 luxo boat! Anyway has anybody expierenced such a problem? Any TSB's on this? Any feedback would be greatly appreciated. Hopefully this isn't going to be an ongoing quality problem.
  • rodutrodut Posts: 343
    Stoney39, when you get your Pacifica back please let us know what caused the smoke.
    I wonder if Chrysler will supply that information.
  • pssimonpssimon Posts: 144
    I have a beautiful finger smudge on the reflective plastic in front of the gauges. Has anyone come across this problem, and if so, what did you use to remove the smudge?

    Thanks..... Paul
  • sutton4sutton4 Posts: 34
    A check engine light and smoke from under the hood doesn't sound very good. Did she see what the temperature gauge was doing?

    Hopefully the engine isn't fried.
  • sutton4sutton4 Posts: 34
    These seem to be the 3 main factors on why the Pacifica is struggling in the marketplace according to the Detroit Press:

    1 - disappointing performance,
    2 - lack of functionality and
    3 - poor quality interior fit and finish."

    Detroit News Oct 16th: "I had my hopes that the Pacifica, Chrysler's interpretation of the crossover trend, might revive the company's fortunes. But my initial enthusiasm for what is an attractive design faded when I experienced its disappointing performance, lack of functionality and poor quality interior fit and finish."

    http://www.detnews.com/2003/insiders/0310/17/insiders-299245.htm
  • Unfortunately my wife didn't make note of the engine temperature gauge. I wish she had. When I find out what went wrong I will repost. This may take a few days because they don't work on them over the weekend.
  • I use a plastic cleaner spray like used for cleaning computer screens ... just a soft cloth so you dont scratch it and some mild cleaner (like endust for electronics)
This discussion has been closed.