Saturn Outlook, GMC Acadia and Buick Enclave

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Comments

  • mss42mss42 Member Posts: 23
    VERY NICE CAR LORIEN86 ENJOY IT.
  • poncho167poncho167 Member Posts: 1,178
    Consumer Reports. Isn't this the company that recently admitted that they outsourced a childs safety seat test to another company who in turn gave only one passing grade out of like 10 or 11 seats before CR realized the tests were flawed. Is this the type of company we should trust for auto evaluations and unbiased auto reports?

    I have never trusted them with auto's and the previously mentioned above helps confirm that. I would however follow them for appliances, lawn mowers, and televisions.
  • mss42mss42 Member Posts: 23
    If you look in the Acadia Forum you they have lots of pics of the Acadia which comes in the same colors as the Enclave. You can get a real feel of the colors there. You will have to join the site in order to view the pics but I must admit it is worth it. Lots and Lots of beautiful pics of exterior colors and interior colors all from owners of the Acadia.
  • lorien86lorien86 Member Posts: 4
    lol... my dad bought it for me.... :D
  • glimoglimo Member Posts: 23
    Hi,

    I'm curious to know if you told the dealer about the conquest cash at the beginning or after you've locked in the price. None of the local dealers I've talked to seem to know about it. They all said there is currently no rebate or incentives from GM.

    Also, did you do a factory direct order through the dealer? One dealer said they can only give whatever incentive is in place when the vehicle is delivered, not when we place the order and put down the deposit. That doesn't sound right to me.

    Any detail you may be able to offer on your purchasing experience is highly appreciated! We are ready to place an order this week, exciting..... :):)
  • loachloach Member Posts: 246
    I don't know why the dealers wouldn't know about the Conquest offer. The dealers in my area seemed to know about it - but I noticed they didn't bring it up.

    The dealers are right that they can only give you the incentives that are in place at the time of delivery. They need an invoice/VIN# to apply the incentives to.
  • mss42mss42 Member Posts: 23
    DEALERS ARE SO FULL OF CRAP :mad: ....PRINT IT OUT AND HAND IT TO THEM. THEY ARE NOT GOING TO BRING UP ANYTHING THAT WILL HELP YOU ONLY WHAT WILL HELP THEM MAKE MONEY. THAT IS WHY YOU HAVE TO RESEARCH THE CAR THAT YOU ARE TRYING TO PURCHASE.
  • zman3zman3 Member Posts: 857
    I can't add much more than loach did. My dealer was very straightforward with me, but I am the one that brought up Conquest cash. They freely admitted that it was available once I mentioned it. I brought it up early on so they really did not have any opportunity to mention it.

    Like loach said, you get what is available when the vehicle is delivered, not ordered. I have heard of dealers playing games with the delivery date if you are within a day or two of taking delivery and the incentive is about to expire.

    Let me know if you have any other questions.
  • glimoglimo Member Posts: 23
    Thanks folks!
    I just noticed the Conquest cash offer will expire on July 9, right around the time we'll receive the vehicle (dealer says around 8 weeks). If the dealers aren't decent people, they may delay the delivery date for a day or two and make the offer expire. I really don't know why they would want to do that but can't trust them 100% either. Is there anyway to track whether the vehicle has been delivered on your own or do you have to wait for the dealer to call? If I don't tell the dealer about conquest cash while haggling price now, can they deny it when I receive the vehicle?

    Is the $1,000 directly taken off the price at delivery or do you receive a rebate check from GM later? I'm getting a Gold Mist, but also hesitated on White Diamond and White Opal. Any comments on the color options?

    Sorry about so many questions. Many, many thanks!
  • allmet33allmet33 Member Posts: 3,557
    After looking at the CX-9, Veracruz and the Outlook, the wife and I decided the Outlook was the way to go. The Veracruz was a close 2nd, but the room behind the 3rd row seat in the Outlook won us over, not to mention the availability of captain's chairs in the 2nd row as well.

    We didn't want a fully loaded XR (which they had available for just over $40K. We also didn't want a bare naked XR either. So...we ordered one with the options we specifically wanted. I wanted the touring package for the polished wheels and chrome exhaust tips, but...buying 19" tires later on down the road will be more costly than 18" or even 20" tires as they are an odd size.

    Right now, with the options we've selected, our Outlook cost us just over $36K. They told us 4-6 weeks for delivery, so now we sit and wait. I'm so anxious!!!
  • loachloach Member Posts: 246
    Thanks folks!
    I just noticed the Conquest cash offer will expire on July 9, right around the time we'll receive the vehicle (dealer says around 8 weeks). If the dealers aren't decent people, they may delay the delivery date for a day or two and make the offer expire. I really don't know why they would want to do that but can't trust them 100% either. Is there anyway to track whether the vehicle has been delivered on your own or do you have to wait for the dealer to call?


    I haven't heard of anyone finding an effective way to track orders other than through pestering their dealer. Some folks have tried calling GMC customer service and are usually given the runaround or directed to talk to their dealer.

    If I don't tell the dealer about conquest cash while haggling price now, can they deny it when I receive the vehicle?

    The dealer really shouldn't have any motivation to play games with your Conquest rebate, unless they were somehow going to try to keep the rebate for themselves. Since you know about it, they know they won't be able to get away with that. The money comes from GM, not the dealer.

    Is the $1,000 directly taken off the price at delivery or do you receive a rebate check from GM later?

    Not sure if Conquest is any different, but with most rebates it's your choice.

    I'm getting a Gold Mist, but also hesitated on White Diamond and White Opal. Any comments on the color options?
    I don't think White Opal is an Acadia color. Do you mean Summit White? I have seen pictures of every color option and I can honestly say I think that the vehicle looks good to me in every one. My personal favorites are blue-gold, liquid silver, metallic brown, and gold mist. We ordered blue gold.

    Sorry about so many questions. Many, many thanks!

    Good luck with your purchase!
  • zman3zman3 Member Posts: 857
    My Conquest was taken off the price of the vehicle. I don't know why a dealer would be incentivized to delay the delivery of the vehicle. They would not be gaining/losing money either way, the money is from GM. The only way they would benefit is if they denied it's existence and then pocketed the money.
  • kimdvm1kimdvm1 Member Posts: 37
    I just noticed the Conquest cash offer will expire on July 9, right around the time we'll receive the vehicle (dealer says around 8 weeks). If the dealers aren't decent people, they may delay the delivery date for a day or two and make the offer expire.

    Since the money comes from GM, the dealer should want to help you get the cash to make you a happy customer. When I talked about ordering, the salesperson also mentioned that if the offer were about to expire and the vehicle was almost done or in transit, they might be able to get a VIN number to put the offer through on time.
  • glimoglimo Member Posts: 23
    That's a nice suggestion, Kimdvm1! I'll definitely bring that up to the dealer.

    A weird thing I've found out today - after getting multiple fax quotes from local dealers, I noticed their invoice prices are all $860 higher than what's posted on Edmunds. I've read on carbuyingtips.com that Edmunds invoice pricing isn't always correct. But ZMan3 said earlier that his dealer included an advertising fee in the invoice price. How can I figure out if this $860 difference is for advertising or caused by Edmunds' inacurate invoice pricing?

    I haven't visited any dealer other than to test drive. Just by emailing, faxing and calling, I'm getting very close to the Edmunds invoice price now. I'll report back on what I eventually get. Happy shopping!
  • steverstever Guest Posts: 52,454
    Ad fees vary by region so Edmunds doesn't track those in figuring the invoice price. You can compare our invoice numbers with Kelley's - usually they are the same.

    The other question is how the invoice price stacks up against the True Market Value. Hopefully you are beating that number too.
  • glimoglimo Member Posts: 23
    Looks like dealers in my area are charging 2% ad fees then. The TMV on the vehicle I configured is $1,300 higher than Edmunds invoice. So at this point, the lowest dealer offer comes in at $800 less than TMV and $500 above Edmunds invoice. They feel like they are going extremely low already since their invoice price is much higher
  • steverstever Guest Posts: 52,454
    I'll ask the Prices Paid hosts to set up a buying experience discussion for the Enclave since it's hitting the dealers, and then future buyers can compare real world numbers too.

    I detest the idea of paying a line item like an ad fee, so I just figure what I think is a fair price for the dealer and make an out the door offer. That way I don't have to negotiate the line items or insult them by talking about holdback and the unknown bonuses, spiffs and cruises the sales manager is going to get by selling one more car that week.

    If they don't like my out the door price, I walk and email or fax another group of dealers. :shades: Check out Out The Door (OTD) Pricing questions and the other discussions over in Smart Shopper if you aren't in info overload.
  • steverstever Guest Posts: 52,454
    Buick Enclave: Prices Paid & Buying Experience

    and

    Buick Enclave: Lease Questions

    We already have active Pricing discussions for the Outlook and Acadia in the Prices Paid: Buying & Leasing Experiences board.
  • ody02tjkody02tjk Member Posts: 66
    Does any one know if you can combine supplier pricing (which I can get via my employer) with the $1000 conquest money? I have had one dealer tell me I could not get both discounts, and one say they are not sure. I asked this for the Enclave and for the Acadia.
  • zman3zman3 Member Posts: 857
    I believe that you can not use the conquest with supplier pricing. Supplier pricing is not that stellar anymore in my opinion so I would try to buy the vehicle at invoice and then use the conquest cash as well.
  • allmet33allmet33 Member Posts: 3,557
    All those complaints...and you still leased it???

    I test drove it and you're the 1st person I've heard say it drives like a mini-van. The Outlook is much more stable than any mini-van I've driven, much smoother and handles turns and corners a great deal better.

    As with most vehicles...sound systems are an after thought and usually don't sound good. It isn't until you step up to the $40K+ vehicles where sound systems are designed for that particular vehicle, do they sound great. I'll be doing the same thing when we receive our Outlook. I'll be adding a subwoofer utilizing the rear floor compartment behind the 3rd row seats and the amp will reside under those seats. Neat, stealth and tucked away. ;)
  • allmet33allmet33 Member Posts: 3,557
    To a degree you're right when it comes to no vehicle is exempt from problems. However, if you go look at the reliability ratings for vehicles...I think Buick was the only domestic name plate to crack the top 10, and it was not #2 behind Lexus. If I recall correctly, it was like #7 on the list.

    Yes, the quality of the fit and finish it much better for domestic products than they've ever been, but I think a great deal of that is due to the mergers they've made with foreign companies. The reliability is something that has improved greatly, just not enough to be tearing up the top 10.
  • allmet33allmet33 Member Posts: 3,557
    Actually...you CAN add speakers without adding an amp. Aftermarket speakers will more than likely be much more effecient than the OEM ones and sound WAY better as they'll use the available power much better. If you want to utilize the power of the factory amp to its fullest, choose a speaker such as Infinity Kappa series or JBL GTO series as they are both 2 ohm speakers.

    Adding an amplifier does nothing to impede button functionality of the stereo, the amp only does one thing...amplify sound.

    To add an amplifier, you can use a hi/lo converter to switch the signal from hi-level (regular speaker wire) to lo-level (rca connectors), or you can purchase an amp that has hi-level inputs and just tap into the speaker outputs behind the radio itself so you won't be amplifying and amplified signal.
  • allmet33allmet33 Member Posts: 3,557
    I wonder if the lag in shifting is due to the transmission being a driver adaptive transmission such as in my Azera? If that's the case, the lag is there until the transmission "learns" your driving habits and adjusts to them.

    However, I didn't have a lag problem with my Azera though, only wide open throttle shifting in 1st gear. That was a programming issue which was taken care of and the car is smooth off the line now.

    Anyway, back on topic...it would seem to be as such if the issue has subsided. However, I wonder why it took over 4K miles to happen???
  • mchappellmchappell Member Posts: 52
    Wow, 4,000,000 miles... ;)
  • allmet33allmet33 Member Posts: 3,557
    Ooooops...my bad. :blush:
  • drewbadrewba Member Posts: 154
    I agree that it doesn't drive like a minivan; it drives much bigger than a minivan in my opinion. I will agree that the Outlook we drove was very smooth and quiet, but it just felt big and heavy compared to the Odyssey we ultimately purchased.
  • 62vetteefp62vetteefp Member Posts: 6,043
    Yes, the quality of the fit and finish it much better for domestic products than they've ever been, but I think a great deal of that is due to the mergers they've made with foreign companies. The reliability is something that has improved greatly, just not enough to be tearing up the top 10.

    Mergers? They have bought some of the unprofitable korean Daewoo plants and are now making huge numbers of profitable compact cars (of which the Aveo is imported here) but there have been no mergers that helped improve GM quality. They did it themselves.

    2nd-quality among the top players is pretty much equal now in both initial and long term. Not much of a difference anymore between GM makes and Toyota/Honda. The delta at 3 years ranges between a "high" of 1.4 problems per hundred to an industry average of 2.3 to a "low" of 4.4(outlier Land Rover). And the GM makes range from 1.5(Buick) to 3.3(Saab). No, quality and reliability is just not a factor anymore.

    So yes GM has only a couple marques in the top 10 places but it is a huge mass running down the field today at the same speed. Sure there is only one winner but everyone else is tripping on his heels.
  • allmet33allmet33 Member Posts: 3,557
    Yes...mergers (a nicer term for take-over or buy-out)...Ford jumped in with Mazda, then Jaguar and Land Rover. It's well known about the Chrysler - Benz merger. Then there's GM with SAAB, Opel and Holden under their belts.

    I wouldn't say that the others are tripping on the heels of #1 because there's a huge difference between #1 and #11. However, the disparity between the two isn't as great now as it was 5 or 10 years ago. The gap is closing, but I doubt if the playing field will ever be level.
  • allmet33allmet33 Member Posts: 3,557
    Considering it sits up higher than the Odyssey, weighs almost 300 lbs., is slightly wider (Odyssey is a hair longer than the Outlook)...I guess it might feel bigger and heavier than the Odyssey. What pushed your decision to get the Odyssey over the Outlook? If you don't mind.
  • 62vetteefp62vetteefp Member Posts: 6,043
    Yes...mergers (a nicer term for take-over or buy-out)...Ford jumped in with Mazda, then Jaguar and Land Rover. It's well known about the Chrysler - Benz merger. Then there's GM with SAAB, Opel and Holden under their belts.

    I was referring to your comment that the mergers GM has made helped them with their quality. Opel and Holden have been part of GM for a lot longer than the Toyotas and Hondas have been imported here so they sure had nothing to do with the quality gains at GM. Saab also had no hand in the quality improvements at GM. Unfortunately their european built vehicles are the worst for quality at GM.

    The gap is closing, but I doubt if the playing field will ever be level.


    Of course it will never be level. Someone will always be #1. Buick and Cadillac both have better quality than Toyota and the ranking keeps changing because the scores are so close. Huge difference between #1 and #10?

    For initial quality that would be .9 vs. 1.2. Only .3 delta. At 3 years 1.36 vs. 2.2. Less than one problem and again not much of a delta especially when both Buick and Cadillac are higher than Toyota. So the average person will have 2 problems instead of 1. Sure it is twice the issues but it is a very low number overall. And again we are comparing it to the best.
  • 2saab2saab Member Posts: 14
    Regarding lead time on an order - my Acadia SLT1 arrived about 5 weeks from when it was ordered. The dealer had info on the approximate build date but the quick arrival even surprised them. They didn't seem to have much info to track it. We took delivery of it on 4/27.
  • chuckhoychuckhoy Member Posts: 420
    I have been waiting since March 15th for my Outlook. :mad: It does not help that the sales people at the dealership were incompetent boobs. I just wish there was another dealership less than 150 miles away.
  • drewbadrewba Member Posts: 154
    There were several factors. One was the way the vehicles drove. Driving the Odyssey felt immediately comfortable, very similar to driving an Accord. While it was quiet, smooth and powerful, the Outlook just felt big. In my opinion, the driving difference felt greater than the actual difference in weight.

    We have a very tight garage, so the sliding doors on the Odyssey were a nice feature as was the $2-$3k that we were able to save based on how we wanted the cars configured.

    One other factor in the Odyssey's favor is the space behind the 3rd row seat. I'm not sure it's too different from the back of the seat to the tailgate, but the Odyssey has a very deep well.

    The Outlook is a very nice vehicle, just not the right car for our needs right now.
  • allmet33allmet33 Member Posts: 3,557
    Wow...since March 15th? I was told it takes 4-6 weeks for an ordered Outlook to come in.
  • allmet33allmet33 Member Posts: 3,557
    Cool, cool...I understand completely. The space behind the 3rd row seat was the very reason we picked the Outlook over the Veracruz, as was also the fact we can get the captain's chairs for the 2nd row.

    Thank you for the feedback though.
  • allmet33allmet33 Member Posts: 3,557
    In GM's case...they're just learning from the others.

    Ford...well, their trucks have always been their stonger suit. It seems that Jaguar hasn't benefitted from Ford's ownership, nor has Ford benefitted from them in any way. The Ford Probe was Mazda's gift to Ford, but after that...the Mustang was their staple in the looks category.

    Ummmmmmmm...I don't know what listing you've been looking at, but...Buick has NEVER been better than Toyota. Last years rankings, Mercury was the only domestic brand to crack the top 10 with Lexus, Honda and Toyota respectfully at 1-3. For 2007, Toyota took the top spot and Lexus fell to #7. GMC, as a brand...ranked at #14. Lincoln was #13
  • ivan_99ivan_99 Member Posts: 1,681
  • allmet33allmet33 Member Posts: 3,557
    Dang it, that never say never bug done bit me!!!

    Okay, okay...maybe I was a bit hasty in saying what I said, but that was for 2005 and for the following year for domestics to go from listing 4 in the top 10 to go all the way down to 1 for 2 straight years after...yeah, they're that bad. That means that they're not getting better or consistently staying that way. ;)
  • 62vetteefp62vetteefp Member Posts: 6,043
    Ummmmmmmm...I don't know what listing you've been looking at, but...Buick has NEVER been better than Toyota. Last years rankings, Mercury was the only domestic brand to crack the top 10 with Lexus, Honda and Toyota respectfully at 1-3. For 2007, Toyota took the top spot and Lexus fell to #7. GMC, as a brand...ranked at #14. Lincoln was #13

    For 2006 jd Power VDS (3 year) Mercury, Buick and Cadillac beat Toyota. Not by a lot but did beat them.

    Where are you getting your data?

    Where is the 2007 data? I did not know it was out yet.
  • 62vetteefp62vetteefp Member Posts: 6,043
    I checked out that link. So for 2005 AND 2006 Buick and Cadillac bested Toyota in the same JD Power 3 year dependibility survey.

    Where are you getting your data? Please provide a link.

    That means that they're not getting better or consistently staying that way.

    Again the data spread is so small and the numbers so low many are bunching at the same area. Reliability is just not a differentiator anymore. Of course there are some huge problem vehicles out there. GM did used to have some pretty poor numbers and many of those same vehicles are still being built and have not been redesigned. When they are the numbers will go up.

    Hey, you are tyring to hard to prove your point! :blush:
  • allmet33allmet33 Member Posts: 3,557
    Yes, but...for GM to have such a wide range of vehicles and still be middle of the road...not good. I will say that domestics are besting Europeans consistently though.

    All I did was typed 2006 or 2007 vehicle reliability rankings.

    CNN Report covering 2006 models

    CNN Report covering 2005 Model year

    Whether the spread is small or large, the fact of the matter is...they are still middle of the road. Simply put...the numbers don't lie!
  • allmet33allmet33 Member Posts: 3,557
    Buick and Cadillac bested Toyota as a nameplate or did they each have a model that bested a Toyota model?

    Show me yours, I showed you mine! :blush:
  • 62vetteefp62vetteefp Member Posts: 6,043
    Ahh, I thought you had quoted JD Power. Now we have the answer. There is quite a discrepancy between JD Power and Consumer Reports and I refuse to get into the reasons why they are different. Discussed here too many times.

    Buick/Cadillac average PPH beat Toyota's PPH.

    JD Power does not publish individual data on vehicles. You have to buy the data (which all the OEMS's do and use it internally to gauge their quality improvements). They do show the top three in each segment though.

    First, lets forget about initial quality. GM, Toyota and Honda are now on top of each other so it really should not figure into a buying decision.

    But for 2006 VDS the Buick Century/Regal/Mercury Sable were the top dogs in the midsize car segment over the Camry/Accord. Not sure if the other midsize GM cars are in between since that data is not published. I went back to 2003 and Camry/Accord were never in the top 3.

    2006
    http://www.jdpower.com/corporate/news/releases/pressrelease.asp?ID=2006133
    2005
    http://www.jdpower.com/corporate/news/releases/pressrelease.asp?ID=2005089&searc- h=1
    2004
    http://www.jdpower.com/corporate/news/releases/pressrelease.asp?ID=2004055&searc- h=1
    2003
    http://www.jdpower.com/corporate/news/releases/pressrelease.asp?ID=2003050&searc- h=1
  • allmet33allmet33 Member Posts: 3,557
    Okay...I see where our info is differing now.

    Yes, but doesn't JD rely mainly on customer feedback? Where does CR get their info?

    I am glad, however...that the gap is getting increasingly smaller. While the field may never be level...it'll make buying a vehicle less of a headache when you worry about reliability.
  • 62vetteefp62vetteefp Member Posts: 6,043
    JD power sends surveys out to a random list of owners supplied by, I think, JD Polk who puts together the list from state data.

    CR sends its surveys to folks who buy their magazine subscription.

    JD Power allows the OEMS to have the raw data for their study and analysis. This is supplied in Excel format and comes with graphs and trends and verbatims from the owners

    CR will not let anyone see the data.

    Many have tried to figure out how the recommended buys are calculated at CR but they cannot find the right formula that fits all winners.
  • allmet33allmet33 Member Posts: 3,557
    I kinda figured about JD as I was sent a survey when I bought my Azera last year.

    To be honest...as big a stink that can be raised about reliability...there is no perfect car and even nameplates that are high on the list can have a car that can be problematic. I've seen makes that are known to have problematic vehicles have a vehicle that doesn't give any problems to an owner.

    It's good to have a gauge to go by, but in the end...I'm going to buy what makes me happy, suits my needs and fits in my budget.
  • chuckhoychuckhoy Member Posts: 420
    Amen.
  • 2saab2saab Member Posts: 14
    My quick delivery may have been helped in part by the fact that I am only a couple hundred miles from the assembly point. The dealer received a tentative build date of Monday and it arrived at the dealer on Friday. It surprised them. Check with your dealer on a target build date. If they can't provide that info I would be asking a few more questions as to when the order actually went in. Good Luck.
  • russstanrussstan Member Posts: 10
    Do the Enclave/Acadia/Outlook have child proof rear door and power window locks?
This discussion has been closed.

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