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Stories from the Sales Frontlines
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Your whole point is useless. You obviously did not read my post that said we do not sell any of that on an addendum. The only aftermakets we sell are bed liners/ running boards etc, factory available options. Other then that we put addendum on the Ford GT's of $10K.
So were you lying? Not exactly - you just chose to use "cost" in context of that bundled deal
So to clarify I WAS NOT lying. You were making a generalization of all car dealers and decided to include me in it.
So I understand you're not Jerry Lundegaard "This rustproofing came installed in factory ... "
For once - he was selling Oldsmobiles
2018 430i Gran Coupe
Hey, now. I've used this one. And I think whether or not it is stupid really depends on the situation.
situation A. customer picks out the vehicle and starts negotiating and then pulls out this line = stupid.
situation B. customer tells salesperson exactly what he/she wants and salesperson proceeds to try to "upsell" to a model with more options ... this is when I've used this line, so I don't see how its stupid. Granted, I've never said it for a moonroof, but I've said it more than once in relation to bling-bling wheels.
Hey, I'm more than willing to swap the wheels with another one on the lot, but they aren't.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Hey, what's with the little blockies on everybody's posts?? :confuse:
Yeah, I've had the same thing happen to me. They had the exact vehicle I was looking for but had a couple dealer installed options, don't recall what they were but I do remember they could have been taken off. They wouldn't budge.
If push comes to shove, to make the sale, the dealership will offer all the mop-n-glow stuff for nothing... or for dead cost.
You take a $12 can of Scotsguard and an $8 an hour lot boy... all of a sudden that $299 fabric protection job is knocked down to $20... Joe Consumer thinks he is getting a hail of a deal. Multiple that with all the other rust and dust items, then all of a sudden the consumer is looking at a "BIG $3,000 Discount". Which was actually written on an offer I was given.
Back in 2004, when the Honda Ody's great run at getting MSRP was dead in the water, I was offered all the add-ons for free. i.e mud flaps, pin stripping, fabric protection, wheel locks,keyless entry, roof rack etc. Now the keyless entry and roof rack were things I saw some value in. But, all the other stuff I didn't want had no value to me. In the end all the eye candy wasn't enough to entice me to buy a minivan that looked to much like a bread truck... but to a lot of others I'm sure it was.
It's a new feature so you can recommend a page or a post to the whole world! Expect some tweaking of the layout in the next few days.
tidester, host
SUVs and Smart Shopper
2018 430i Gran Coupe
Well, I've actually seen some pictures of Britney that were worse, but that is another subject!
In my mind, these icons are silly, at best. Not a big issue to me.
I still don't get their use at all. At least put them horizontally so they don't take as much space :sick:
2018 430i Gran Coupe
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
OK, Deal! (lol...keeping on topic) I agree with that.
Correction that was supposed to say this rant isn't suppossed to be directed at oldfarmer! sorry if I caused any confusion!
Will you please stop beating around the bush and tell us what you really feel??
:P
Hope there is a LOT of tweaking, to tweak those things back off the screen.
And companies wonder why they have to buy so many diskdrives every year :P :P ........
I recognize the Dig This icon that is the first one.
If you have an account with one of these places you can click on the little icon and link the post or thread to the site. The more people that link an article or site the higher it climbs on the raiting list. All of this drives more traffic around to various sites.
That's all I can say.
here is the Digg site...
http://digg.com/news
Like this...
http://digg.com/offbeat_news/PICTURE_Mazda_3_141592653589793238462643383
I log into to edmunds and I see edmunds added on all this "unnecessary" stuff to their posts.
You see a resemblance :surprise: :surprise:
At least we don't have to pay for this "extra" stuff on edmunds. :P
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
What happens to the wheels/tires originally equipped on the vehicle, assuming they are good alloys, along with brand new tires? Shouldn't the customer be entitled to some credit for the wheels/tires you removed? :confuse:
It's not as if he is taking home all 8 wheels...
However for the steel rims with hubcaps they only gave about $50 credit/wheel, as they could not bylaw resell it as new again, even though it might have had 10-20kms on it.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
Sorry I got you upset. 18 out of 47? That's a pretty good average. You should be happy, not burnt out (unless they were all grinders).
I guess I'm coming from the perspective of business accounting practices which are designed to confuse rather than clarify. Many moons ago when I was in medical sales I worked for a group of nursing homes who's owners practiced a daisy chain of selling their facilities to each other in order to bump up their reimbursement rates. It was unethical and illegal. Ever since I cast a jaundiced eye at any "in-house" transactions which seem designed to justify a higher price for the customer.
If I upset you by lumping you in with that bunch I apologize.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
What's the actual cost for the wheels--not the list price?
What's the value of the wheels being taken off? Do you give a credit for them?
2014 Malibu 2LT, 2015 Cruze 2LT,
People ask you to share tales of strange/funny things that happen then pounce. :confuse:
That's the important part!
How did it go... If Momma's happy, everyone's happy.
I agree, happens all the time on the consumer oriented discussions. Salespeople waiting to pounce on some type of negotiation strategy a consumer has.
But, I see no pouncing with carofthemonthclubs post. He asks a simple and legitimate question.
You are correct, it just happened to be his post I hit reply on. Always wondered what his handle meant.
i enjoy reading stories, and not wading through tons of other stuff that belongs on other threads...
my two cents at least...
is it friday yet? :sick:
-thene
LOL. Really... could you provide a link? I may be interested in an "evil dealer" discussion. :P .
Then when we snap back after getting pounced on we get scolded.
People move on dude. Automotive sales has high turnover. These guys run out of stories, so instead of telling the same ones over and over, they find another hobby.
Yep me too. I have had my stupid offers accepted many times.. (But some dealers rejected them too.)
Maybe they needed one more sale, even at a loss, to get Free Hawaiin vacations for all their employees or something.
I did not ask. They did not tell.
in all honesty though, the salespeople that frequent here are trying to give people an understanding of the other side of the desk. some are accepting, some are just plain mean. unfortunately, there has been a lot of lies and stories that make BOTH sides look bad...which just plain stinks!
treat others as you would like to be treated. didn't we all learn that in kindergarten? (some of us seemingly missed that lesson!)
just an FYI jip - none of the stuff in here was specifically directed at you, just replying to your post. not saying you are evil or a perpetuator of consumer evilness...
oh, before i forget, can someone tell me what YMMV means? i have been meaning to ask, since i see it in people's posts sometimes...
ramble ramble, my brain is fried :sick:
-thene
Delivery today I have everything already to go. Park the scrathed side in the shade.... LOL No just kidding there was no scratches I just wanted to see if everyone was paying attention.
But I deliver the car today. Red carpet treatment. Go over the survey ask for all exellents he says I don't we'll see with a tone of voice that makes me think they are not going to. You know that tone of voice like they give anyone all exellents. I don't push the survey because they are going to fill out what ever way they want. All I can do is follow up and Hope for the best.
Thanks for listening thats my story from the front lines today!
Yur my main vehicle!!! I just made that up. :shades:
I think parts cost on those wheel and tires is 640 bucks or so.
Ehh it is not often we sell extra wheels for cars so no we don't give credit. People usually buy an extra set of wheels so they can put snow tires on them so then they switch off from summer to winter.
YMMV = Your mileage May Vary
I think that's what they call a "Freudian Slip".
Yes, I did read that post after I responded to the first one. Don't worry about letting me have it if I go too far. How else will I learn?
When I taught my kids to drive I told them to follow 3 rules:
1. Don't hit anything
2. Watch out for the idiots
3. Sometimes the idiot is YOU.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Thats a great month especially for a Greanpea and considering you have 8 days to go. You are on track to do 25-30 units considering the last 10 days are the best part of the month. Will that get Salesmen of the month in your store?
I never came close to the 30 mark myself. 23 was the best month I ever had unit wise, not paycheck.
Let's see... the dealership has been here 8 years and I have been here 6. One guy for 8, the other two have 6-10 years in LR, and over 3 here. Yeah, that's turnover. Again, don't generalize. Sales [people leave here after being called everything but professional.
Thats a great month especially for a Greanpea and considering you have 8 days to go. You are on track to do 25-30 units considering the last 10 days are the best part of the month. Will that get Salesmen of the month in your store?
I never came close to the 30 mark myself. 23 was the best month I ever had unit wise, not paycheck.
Yeah its one of my best months I'm hopping to do 25. Store record is 24. Store is only 2 years old. I did have alot of B-Backs from last month that didn't buy. Just goes to show you treat them right and they will come back. :P
The sentra has been a big seller this month for me. At least 10 sentras.