What the dealer should do is pre print it, and if a customer says they don't want to pay, they should cross it out, and hand the papers to the buyer, and tell them to come back for the car when they finish at the DMV!
We pre print it here when we work numbers. dealers are supposed to be full disclosure... we disclose everything up fron where other dealers wait to you get in F&I...
And for you, Mack some tips from an avid consumer. 1. State of VA is "thinking" of going to 2 year inspections. Car dealers should run with this right now. Legislature would surely allow new cars to go inspection free for 2 years. Some people dread inspections and may buy just to get 2 years without someone moving their seat setting. 2. VA is also "thinking" of raising sales tax on new car purchases to improve highways. Mr Kaine is a very reasonable governor who listens to all appropriate comments including VADA.
just for Joel, VADA president has been for years, a Ford dealer from Virginia Beach.
I could almost see somebody figuring that their cheapest car is say $10,000 and "restructuring" their advertised prices around a $9999 fee. Final number is the same, but it allows car for $1 ads
i have a program cpo 2007 accent i run for $1 +++ after a trade worth $3000 :shades:
Only joking
in the old days when i could charge anything i wanted for handling i would run a wrangler for $1 after trade after all rebates +++ :surprise:
We pre print it here when we work numbers. dealers are supposed to be full disclosure... we disclose everything up fron where other dealers wait to you get in F&I...
Glad to hear it.
If I was a salesman, especially with a “grinder” and the time spent with them, I wouldn’t want the guy to be blind-sided when he went into the F&I office and have the deal killed at the 12 th hour. :mad:
Honesty is the best policy.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
You did a great job coming up with the North Carolina law! Now I know that I can negotiate the fee based on the fact that dealers can delete the charge or reduce the charge. Thanks a bunch.
You could not be more right. Last year I won a Remington 870 Wingmaster shotgun in a raffle. Brand new still in the box. I won the gun on a saturday night. Monday morning first thing I got each of the techs, service writers and parts guys to put their name in a hat. I drew out a winner and gave him the gun. Its not unheard of for me to call the service wroter on my way in on saturday mornings and take a breakfast order for the service staff. Ditto for selected people on the cleanup crew.
Can you guess who doesnt pay for minor labor at the deaelrship and who gets their customers to the front of the line?
"Mack, to answer your earlier question, I am mostly a general concert percussionist (snare drum, mallet percussion, accessories, etc.), but I also gig as a jazz drumset player when I get the chance. I am privileged to play with people who are better musicians than me, so I learn a lot every time we play together. "
What make of drums do you use when gigging? and what snare do you use in concert.? Mack p.s. if you need a Toyota to carry your instruments I am the expert around here on Yotas! (just to stay on topic)
Thanks mack. That is fascinating. (well, I found it interesting, others may not)
This piqued my curiosity. My family is out of town, so with a little time on my hands, I ventured a little deeper into the lions mouth. Here is what I found in the pertinent Virginia statutes. [my notes are in brackets]
§ 46.2-1530. Buyer's order.
A. Every motor vehicle dealer shall complete, in duplicate, a buyer's order for each sale or exchange of a motor vehicle. A copy of the buyer's order form shall be made available to a prospective buyer during the negotiating phase of a sale and prior to any sales agreement. The completed original shall be retained for a period of four years in accordance with § 46.2-1529, and a duplicate copy shall be delivered to the purchaser at the time of sale or exchange. A buyer's order shall include:
[items 1-9 covers various identifying info regarding buyer, seller, the vehicle involved, price, deposits, dates, and any state required fees which must be itemized, then item 10 states]
10. Any item designated as "processing fee," and the amount charged by the dealer, if any, for processing the transaction. As used in this section processing includes obtaining title and license plates for the purchaser, but shall not include any "purchaser's on-line systems filing fee" as defined in § 46.2-1530.1 or any "dealer's manual transaction fee" as defined in § 46.2-1530.2.
[items 11-13 include a business tax if any, financing contingency, and disclosures related to used cars, followed by how to handle a sale that does not include liability insurance and that once signed the buyers order is considered a bill of sale, then the statute ends with the following language]
B. The Board shall approve a buyer's order form and each dealer shall file with each original license application its buyer's order form, on which the processing fee amount is stated.
C. If a processing fee is charged, that fact and the amount of the processing fee shall be disclosed by the dealer. Disclosure shall be by placing a clear and conspicuous sign in the public sales area of the dealership. The sign shall be no smaller than eight and one-half inches by eleven inches and the print shall be no smaller than one-half inch, and in a form as approved by the Board
[then in a statute regulating advertising]
§ 46.2-1581. Regulated advertising practices.
For purposes of this chapter, a violation of the following regulated advertising practices shall be an unfair, deceptive, or misleading act or practice.
[bunch of stuff, then]
8. When the price or credit terms of a vehicle are advertised, the vehicle shall be fully identified as to year, make, and model. In addition, in advertisements placed by individual dealers and not line-make marketing groups, the advertised price or credit terms shall include all charges which the buyer must pay to the seller, except buyer-selected options, state and local fees and taxes, and manufacturer's or distributor's freight or destination charges, and a processing fee, if any. If a processing fee or freight or destination charges are not included in the advertised price, the amount of any such processing fee and freight or destination charge must be (i) clearly and conspicuously disclosed in not less than eight-point boldface type or (ii) not smaller than the largest typeface within the advertisement. If the processing fee is not included in the advertised price, the amount of the processing fee may be omitted from any advertisement in which the largest type size is less than eight-point typeface, so long as the dealer participates in a media-provided listing of processing fees and the dealer's advertisement includes an asterisk or other such notation to refer the reader to the listing of the fees.
[bunch of other stuff]
[similar language regarding processing fees appears in statutes regulating sale of other motorized vehicles like motorcycles and motor homes]
So, that's what the statutes say about processing fees. I understand the MVDB's recommendation that dealers explain that the fee is allowed rather than required, but I do read the statute a little differently. There really isn't any language in the statutes that specifically or explicitly allows the charging of this fee. The law merely recognizes that the practice of charging this fee does in fact occur and it does nothing to either prohibit or require it. It is purely the dealers choice to charge the fee or not and what amount they wish to charge. If a dealer chooses to charge this fee, the law compels disclosure of that and what the amount will be. It is, however, not inaccurate to say that the fee is allowed in the absence of language prohibiting the fee. Certainly much more honest than giving the impression that the fee is required by the state under any circumstances.
BTW - I had to laugh at the "Processing Fee Form" provided by the MVDB. Take a look (.pdf file) I can't imagine that one is very difficult to fill out. :P
So much for handshakes and keeping your word. Wonder if a word to dear old dad would change that attitude? It used to work wonders for me as a teacher.
If you look at the website for VADA you'll see that all members of the board are car dealers, body shop owners, insurance company reps. These groups have a strong influence in state and national governments.
I would like to know what the heck the state government is doing with our tax dollars? The expressways down here have more pot holes than swiss cheese! And when they finally get to fixing them they do a piss-poor job of it. There's one in particular that's been there for 2 years. I'm writing to Mr. Kaine and see what is up with that. Mack
"So much for handshakes and keeping your word. Wonder if a word to dear old dad would change that attitude? It used to work wonders for me as a teacher. "
Richard, you know people judge others by the condition they are in. Thieves think every one is a thief. So he thinks because he is a "[non-permissible content removed]" that everyone else is too. He won't last long at our dealership. He's the type that goes from dealer to dealer and never sets roots in one place. I was going to let him off the hook until he made the "[non-permissible content removed]" remark. I thought about calling his dad. He worked at our used car department years ago then moved to our Honda store. He was always civil towards me, but you know what they say; "The acorn doesn't fall too far from the tree" Mack
For their prices, I can see why. I've also heard that the customer receives the motor car (can't just call a Bentley a car.) from salesmen wearing white gloves.
"Many of the domestic manufacturers don't wrap their cars."
From what I've seen while traveling on the road, I believe that you are correct.
Toyota doesn't wrap their cars either, it's the distributors that do it so they can charge the hefty $660.00 "Processing, handling, and delivery fee" formerly known as "Destination charge" and also "Freight" \ Mack
You are welcome. I had looked it up previously. Fortunately our statutes are pretty easy to search through online.
I am interested in this sort of thing for reasons totally unrelated to car sales. Working in schools, I have often heard teachers, staff, and administrators refer to rules and/or laws that really don't exist. Usually to avoid doing something they don't want to do, get their way on something, or pass the buck. Quite often it turns out to be a "status quo" issue or just a "That's the way I think it should be" thing. After running into the "You can't do that because [insert some vague reference to a rule here]" deal a few times, I got into the habit of checking for myself. Now I find myself doing it in other situations. Odd habit I suppose.
Where's my money?" I asked. "Mack, I don't pay my bets." he says. "What? So you're telling me your handshake and your word aren't worth a ****." I replied. "I figure since I work with a bunch of scumbags they don't pay either." he continued. "Oh, so now you're calling me a [non-permissible content removed] too. I like to know what your daddy would think about this. I think I'll call him." I tell him. "Oh no Mack, don't call my dad." he responds. "Why not, you don't want him to know the type of person you really are? You must have been growing up when he was out to sea and wasn't here to discipline you.
LOL... you should have saved that juicy tidbit for your book. Great stuff.
For a small fee I'll send a couple of my goons over to rough him up for ya.
You made a good point about the "[non-permissible content removed]" remark. I am forever amazed at how people think so little of themselves and their peers. When asked what they do for a living, I have heard teachers say, "I'm just a teacher." It infuriates me to no end. I don't care if you are a garbage collector (sanitation engineer) or a maid (domestic engineer), you should be proud of what you do. It enables you to be a better employee.
I told a class of new teachers last week that I would be visiting their classrooms this fall. I told them that I expected to see a copy of their college diploma and a copy of their teaching license on the classroom wall. If doctors and attorneys do this, why shouldn't they do it?
Mack, with your experience, people skills and father skills, why don't you sit this young man down and have a "mentor" talk with him? Perhaps you can help him as a person, and develop a good salesman out of him. It's worth a try.
I noticed that your MVDB has a pretty decent mix of members appointed by the Governor. One member must be someone who has no direct or indirect interest in the business other than as a consumer. Sounds like a valuable resource.
Since this service is provided to everyone, the price must be the same for everyone.
Can I refuse this service? In any case, it appears that the dealerships is selling you a service. If so, sales price is always negotiable, and either party has the option to refuse.
I could do that. I've done it with other young greenpeas. This kid thinks that his "street smarts" will get him through life.
On the other hand, I got the best compliment from one of my customers friday. I sold her a Corolla xle at the beginning of the month and she requires handicapped plates. We told her it would be a couple of weeks but she missed that part and came down to the dealership to get her plates. The son of my first GM whom we will call Ryan took care of her as I was not in yet. When I called her she told me what a nice young man he was and that he "thinks the world of you." "Really? he said that?" it gave me some satisfaction as his dad stops by once in a while to take him to lunch and he asked me how he was doing. I was frank with him and told him he was doing really good and just needed to work on a couple of things like getting to work on time and not losing his dealer tag! LOL. "I appreciate you taking him under your wing. He's a good kid." his dad told me. "I know." There are others that don't want any advice or mentoring. I offer and if they don't want it, I offer a second time, then they are on their own. Mack :shades:
You triggered my interest when I read your post. I went to my files and pulled the two invoices for work done on my Explorer when I had it reconditioned. The dealer actually listed the fee as "Hazard materials removal".
Here is the interesting part. One invoice listed the fee at $5.50 while the other invoice listed it at $20.00. My question is why would there be a $14.50 difference on the same fee? Did they remove more hazard material on the second job than they did on the first job? Was the hazard material on the second job more dangerous to deal with than the hazard material on the first job? I think that I will ask about this when I go in for an oil change this week.
There are a lot of professions that have taking a beating. Teachers are incompetent, attorneys are shysters, car salespeople are rip off artists, highway patrolmen just want to meet their quota, and on and on. It drives me crazy as well. I prefer to think that most people, no matter what they do, wish to do it well and not screw people over. Sure, there are bad apples in every bunch, but most of us aren't.
I have found here in New Jersey that no one would allow me to go down to DMV and do the paperwork myself. They seem to consider their DMV run sacred. Of course the word is that the fee has to be the same for everyone. This was one thing when it was $50 but quite another at $300+
They either negotiate it or I don't buy. When they've negotiated it they always just take it from the selling price and leave the fee there. You're only negotiating the OTD price.
I like buying cars so much that our Accord will hit 9 years in December.
2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
I told a class of new teachers last week that I would be visiting their classrooms this fall. I told them that I expected to see a copy of their college diploma and a copy of their teaching license on the classroom wall. If doctors and attorneys do this, why shouldn't they do it?
I once recommended to a school improvement team that we create a "Degree Wall" near the main entrance to display copies of all the degrees, licenses, and certificates held by the faculty and staff in the school. They looked at me like I had three heads. My suggestion to wear academic regalia at the commencement ceremony didn't go over much better.
Just curious, how will you be able to help him? He’s going out tonight to look at either the Ody or T&C or both. If he falls on his nose I might be back for your help.
I can get him a Friends discount price, which is around 1% below invoice. The T&C Touring Signature, without any additional options or premium colors, has an MSRP of $32,500. With the $2,500 rebate and Friends discount his out-the-door price would be approximately $26,942 plus a max of $75 doc fee and any TTL fees.
If he has a specific vehicle in mind and knows what additional options, if any, are on it that are not already part of the Signature Series package, send me a PM with the details along with a zip code in the dealer area for a more accurate price estimate. Discounts vary according to region. I'll also give you more details on how the Friends program works.
Also, you might have him ask the dealer if he will match the Friends discount price without having to go through the paperwork of processing a control number. Some buyers have successfully done that. If the dealer agrees tell him to look on the invoice for the "PP" (Preferred Pricing) code. That is the same as the Friends price.
Not so odd; just smart. As a former school administrator, and before that, a teacher association president, I found it wise and prudent to research the law. This habit of "We've always done it this way." just doesn't cut the mustard.
In response to your later post, I also believe that there are good people in the work place. Many of them post here. :shades:
At last, a Chrysler man!!! I've waited for a year to see one of you on this site. Our second car is a Sebring Touring convertible. We are really enjoying it. I hope that you will be able to post more now that you have returned.
I thought management got your case one day and said something to the affect of " You can't sell cars when your on Edmunds.... Go outside and get a up!"
Congratulations on your promotion. sounds like everything is going well for you!
Here is the interesting part. One invoice listed the fee at $5.50 while the other invoice listed it at $20.00. My question is why would there be a $14.50 difference on the same fee?
I asked why this much... $29.50....
Service replied it is percentage of the bill. In my store it gets capped at $29.50 :confuse: :sick:
I would assume it is the same thing at the place you did service. Your a teacher... You should be able to figure out the percentage from the $5.50....
Good luck and let me know what % they came up with...
also if I didn't mention it before, that is what they were saying also. It is a fee that handles excess waste.
It's funny, I never thought I'd end up selling Chrysler product but I actually enjoy it.
Yeah maybe adjusting from Honda to Nissan to Chrysler was a bit of a shock, but now I am at that point where I can pick good qualities in pretty much any vehicle no matter what consumer reports or JD power say.
I think with the economy now (even here in canada), many people are looking at cutting their vehicle expenses, and dollar for dollar you can't beat $10k savings when comaring certain imports and domestics.
As for greenpea: I actually said it to myself that I needed to get off edmunds and get some ups and sell some cars. Plus I had a wedding to plan, and honeymoons to go to.
Now that I set up my Internet Dept exactly how I want it, I get leads flowing in from all directions. I did the initial work, and now it's paying off so I can relax a bit and chat here.
can't tell you the first thing about the vehicles they currently sell. ........ .Shouldn't I be as educated as possible to make sure we both get a deal with which we can be happy?
I have no problems with educating yourself. My comment was directed towards your opinion (and solicitation of our opinion) regarding this aspect:
and I show up with a spreadsheet which has calculations of the dealer's cost of the car plus a 4% profit.
I would refrain from showing the salesperson the spreadsheet. That is all.
I am going to guess these fees are required for handling the disposal of certain waste products. I imagine the fees vary depending on the waste being handled. e.g. one fee for disposing of used tires, a different fee for disposing of used oil, another fee for disposing of an old battery, etc. Shops charge the customer these fees and list them on the work order.
My family is out of town, so with a little time on my hands, I ventured a little deeper into the lions mouth.
long post, sorry
Whew I don’t know if you’re actually interested in this stuff or if you’re trying to create a firm alibi when the family returns that you weren’t messin around. :confuse:
If or when you’re asked, “whatcha been doin while we were gone”, all you have to say is, “I’ve been involved”.
There ain’t no denying that you have your ducks lined up.
Interesting reading though.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Now, I did install a new shower surround and paint the bathroom last week. The kitchen is a wreck though. I being lazy because I don't want to go clean it. :sick:
I did meet her on the job. She bought a Civic from me when I was at Honda. The story is buried somehwere in the depths of this thread (about one or two posting years ago).
We had two honeymoons afterwards, one a driving trip to LA/Vegas, the second to Israel
Mack, just remember that this kid owes you 100 bucks. I don't need to tell you this but just be patient. At some point you will be able to even the score plus interest.
I hope and pray that both you and deskman and feeling good and doing well.
Comments
We pre print it here when we work numbers. dealers are supposed to be full disclosure...
we disclose everything up fron where other dealers wait to you get in F&I...
GP
And for you, Mack some tips from an avid consumer.
1. State of VA is "thinking" of going to 2 year inspections. Car dealers should run with this right now. Legislature would surely allow new cars to go inspection free for 2 years. Some people dread inspections and may buy just to get 2 years without someone moving their seat setting.
2. VA is also "thinking" of raising sales tax on new car purchases to improve highways. Mr Kaine is a very reasonable governor who listens to all appropriate comments including VADA.
just for Joel, VADA president has been for years, a Ford dealer from Virginia Beach.
2013 Mustang GT, 2001 GMC Yukon Denali
i have a program cpo 2007 accent i run for $1 +++ after a trade worth
$3000 :shades:
Only joking
in the old days when i could charge anything i wanted for handling i would run a wrangler for $1 after trade after all rebates +++ :surprise:
Glad to hear it.
If I was a salesman, especially with a “grinder” and the time spent with them, I wouldn’t want the guy to be blind-sided when he went into the F&I office and have the deal killed at the 12 th hour. :mad:
Honesty is the best policy.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Richard
You could not be more right. Last year I won a Remington 870 Wingmaster shotgun in a raffle. Brand new still in the box. I won the gun on a saturday night. Monday morning first thing I got each of the techs, service writers and parts guys to put their name in a hat. I drew out a winner and gave him the gun. Its not unheard of for me to call the service wroter on my way in on saturday mornings and take a breakfast order for the service staff. Ditto for selected people on the cleanup crew.
Can you guess who doesnt pay for minor labor at the deaelrship and who gets their customers to the front of the line?
What make of drums do you use when gigging? and what snare do you use in concert.?
Mack
p.s. if you need a Toyota to carry your instruments I am the expert around here on Yotas! (just to stay on topic)
This piqued my curiosity. My family is out of town, so with a little time on my hands, I ventured a little deeper into the lions mouth. Here is what I found in the pertinent Virginia statutes. [my notes are in brackets]
§ 46.2-1530. Buyer's order.
A. Every motor vehicle dealer shall complete, in duplicate, a buyer's order for each sale or exchange of a motor vehicle. A copy of the buyer's order form shall be made available to a prospective buyer during the negotiating phase of a sale and prior to any sales agreement. The completed original shall be retained for a period of four years in accordance with § 46.2-1529, and a duplicate copy shall be delivered to the purchaser at the time of sale or exchange. A buyer's order shall include:
[items 1-9 covers various identifying info regarding buyer, seller, the vehicle involved, price, deposits, dates, and any state required fees which must be itemized, then item 10 states]
10. Any item designated as "processing fee," and the amount charged by the dealer, if any, for processing the transaction. As used in this section processing includes obtaining title and license plates for the purchaser, but shall not include any "purchaser's on-line systems filing fee" as defined in § 46.2-1530.1 or any "dealer's manual transaction fee" as defined in § 46.2-1530.2.
[items 11-13 include a business tax if any, financing contingency, and disclosures related to used cars, followed by how to handle a sale that does not include liability insurance and that once signed the buyers order is considered a bill of sale, then the statute ends with the following language]
B. The Board shall approve a buyer's order form and each dealer shall file with each original license application its buyer's order form, on which the processing fee amount is stated.
C. If a processing fee is charged, that fact and the amount of the processing fee shall be disclosed by the dealer. Disclosure shall be by placing a clear and conspicuous sign in the public sales area of the dealership. The sign shall be no smaller than eight and one-half inches by eleven inches and the print shall be no smaller than one-half inch, and in a form as approved by the Board
[then in a statute regulating advertising]
§ 46.2-1581. Regulated advertising practices.
For purposes of this chapter, a violation of the following regulated advertising practices shall be an unfair, deceptive, or misleading act or practice.
[bunch of stuff, then]
8. When the price or credit terms of a vehicle are advertised, the vehicle shall be fully identified as to year, make, and model. In addition, in advertisements placed by individual dealers and not line-make marketing groups, the advertised price or credit terms shall include all charges which the buyer must pay to the seller, except buyer-selected options, state and local fees and taxes, and manufacturer's or distributor's freight or destination charges, and a processing fee, if any. If a processing fee or freight or destination charges are not included in the advertised price, the amount of any such processing fee and freight or destination charge must be (i) clearly and conspicuously disclosed in not less than eight-point boldface type or (ii) not smaller than the largest typeface within the advertisement. If the processing fee is not included in the advertised price, the amount of the processing fee may be omitted from any advertisement in which the largest type size is less than eight-point typeface, so long as the dealer participates in a media-provided listing of processing fees and the dealer's advertisement includes an asterisk or other such notation to refer the reader to the listing of the fees.
[bunch of other stuff]
[similar language regarding processing fees appears in statutes regulating sale of other motorized vehicles like motorcycles and motor homes]
So, that's what the statutes say about processing fees. I understand the MVDB's recommendation that dealers explain that the fee is allowed rather than required, but I do read the statute a little differently. There really isn't any language in the statutes that specifically or explicitly allows the charging of this fee. The law merely recognizes that the practice of charging this fee does in fact occur and it does nothing to either prohibit or require it. It is purely the dealers choice to charge the fee or not and what amount they wish to charge. If a dealer chooses to charge this fee, the law compels disclosure of that and what the amount will be. It is, however, not inaccurate to say that the fee is allowed in the absence of language prohibiting the fee. Certainly much more honest than giving the impression that the fee is required by the state under any circumstances.
BTW - I had to laugh at the "Processing Fee Form" provided by the MVDB. Take a look (.pdf file) I can't imagine that one is very difficult to fill out. :P
long post, sorry :sick:
Richard
I would like to know what the heck the state government is doing with our tax dollars? The expressways down here have more pot holes than swiss cheese! And when they finally get to fixing them they do a piss-poor job of it.
There's one in particular that's been there for 2 years. I'm writing to Mr. Kaine and see what is up with that.
Mack
Richard, you know people judge others by the condition they are in. Thieves think every one is a thief. So he thinks because he is a "[non-permissible content removed]" that everyone else is too. He won't last long at our dealership. He's the type that goes from dealer to dealer and never sets roots in one place. I was going to let him off the hook until he made the "[non-permissible content removed]" remark. I thought about calling his dad. He worked at our used car department years ago then moved to our Honda store. He was always civil towards me, but you know what they say; "The acorn doesn't fall too far from the tree"
Mack
For their prices, I can see why. I've also heard that the customer receives the motor car (can't just call a Bentley a car.) from salesmen wearing white gloves.
"Many of the domestic manufacturers don't wrap their cars."
From what I've seen while traveling on the road, I believe that you are correct.
Richard
Mack
I am interested in this sort of thing for reasons totally unrelated to car sales. Working in schools, I have often heard teachers, staff, and administrators refer to rules and/or laws that really don't exist. Usually to avoid doing something they don't want to do, get their way on something, or pass the buck. Quite often it turns out to be a "status quo" issue or just a "That's the way I think it should be" thing. After running into the "You can't do that because [insert some vague reference to a rule here]" deal a few times, I got into the habit of checking for myself. Now I find myself doing it in other situations. Odd habit I suppose.
LOL... you should have saved that juicy tidbit for your book. Great stuff.
For a small fee I'll send a couple of my goons over to rough him up for ya.
I told a class of new teachers last week that I would be visiting their classrooms this fall. I told them that I expected to see a copy of their college diploma and a copy of their teaching license on the classroom wall. If doctors and attorneys do this, why shouldn't they do it?
Mack, with your experience, people skills and father skills, why don't you sit this young man down and have a "mentor" talk with him? Perhaps you can help him as a person, and develop a good salesman out of him. It's worth a try.
Richard
I mentioned about 7 months ago that I joined chrysler, and it's been going well so far, as i run our Internet Department now.
Kinda nice cause I don't have to stand at the door wait around for ups, and I do my own thing and produce numbers and nobody is on my case.
How;s everyone else been doing?
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
Mack
Can I refuse this service?
In any case, it appears that the dealerships is selling you a service.
If so, sales price is always negotiable, and either party has the option to refuse.
On the other hand, I got the best compliment from one of my customers friday. I sold her a Corolla xle at the beginning of the month and she requires handicapped plates. We told her it would be a couple of weeks but she missed that part and came down to the dealership to get her plates. The son of my first GM whom we will call Ryan took care of her as I was not in yet. When I called her she told me what a nice young man he was and that he "thinks the world of you." "Really? he said that?" it gave me some satisfaction as his dad stops by once in a while to take him to lunch and he asked me how he was doing. I was frank with him and told him he was doing really good and just needed to work on a couple of things like getting to work on time and not losing his dealer tag! LOL. "I appreciate you taking him under your wing. He's a good kid." his dad told me. "I know."
There are others that don't want any advice or mentoring. I offer and if they don't want it, I offer a second time, then they are on their own.
Mack :shades:
You triggered my interest when I read your post. I went to my files and pulled the two invoices for work done on my Explorer when I had it reconditioned. The dealer actually listed the fee as "Hazard materials removal".
Here is the interesting part. One invoice listed the fee at $5.50 while the other invoice listed it at $20.00. My question is why would there be a $14.50 difference on the same fee? Did they remove more hazard material on the second job than they did on the first job? Was the hazard material on the second job more dangerous to deal with than the hazard material on the first job? I think that I will ask about this when I go in for an oil change this week.
Richard
They either negotiate it or I don't buy. When they've negotiated it they always just take it from the selling price and leave the fee there. You're only negotiating the OTD price.
I like buying cars so much that our Accord will hit 9 years in December.
I once recommended to a school improvement team that we create a "Degree Wall" near the main entrance to display copies of all the degrees, licenses, and certificates held by the faculty and staff in the school. They looked at me like I had three heads. My suggestion to wear academic regalia at the commencement ceremony didn't go over much better.
I can get him a Friends discount price, which is around 1% below invoice. The T&C Touring Signature, without any additional options or premium colors, has an MSRP of $32,500. With the $2,500 rebate and Friends discount his out-the-door price would be approximately $26,942 plus a max of $75 doc fee and any TTL fees.
If he has a specific vehicle in mind and knows what additional options, if any, are on it that are not already part of the Signature Series package, send me a PM with the details along with a zip code in the dealer area for a more accurate price estimate. Discounts vary according to region. I'll also give you more details on how the Friends program works.
Also, you might have him ask the dealer if he will match the Friends discount price without having to go through the paperwork of processing a control number. Some buyers have successfully done that. If the dealer agrees tell him to look on the invoice for the "PP" (Preferred Pricing) code. That is the same as the Friends price.
Not so odd; just smart. As a former school administrator, and before that, a teacher association president, I found it wise and prudent to research the law. This habit of "We've always done it this way." just doesn't cut the mustard.
In response to your later post, I also believe that there are good people in the work place. Many of them post here. :shades:
Richard
Richard
Richard
Good to see your still around :shades:
I thought management got your case one day and said something to the affect of " You can't sell cars when your on Edmunds.... Go outside and get a up!"
Congratulations on your promotion. sounds like everything is going well for you!
gP
I asked why this much... $29.50....
Service replied it is percentage of the bill. In my store it gets capped at $29.50 :confuse: :sick:
I would assume it is the same thing at the place you did service. Your a teacher... You should be able to figure out the percentage from the $5.50....
Good luck and let me know what % they came up with...
also if I didn't mention it before, that is what they were saying also. It is a fee that handles excess waste.
gP
Yeah maybe adjusting from Honda to Nissan to Chrysler was a bit of a shock, but now I am at that point where I can pick good qualities in pretty much any vehicle no matter what consumer reports or JD power say.
I think with the economy now (even here in canada), many people are looking at cutting their vehicle expenses, and dollar for dollar you can't beat $10k savings when comaring certain imports and domestics.
As for greenpea: I actually said it to myself that I needed to get off edmunds and get some ups and sell some cars. Plus I had a wedding to plan, and honeymoons to go to.
Now that I set up my Internet Dept exactly how I want it, I get leads flowing in from all directions. I did the initial work, and now it's paying off so I can relax a bit and chat here.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
They probably don't "run" down to the registry...
They probably register the car at the dealer on wht is called the "drive program"...
GP
I have no problems with educating yourself. My comment was directed towards your opinion (and solicitation of our opinion) regarding this aspect:
and I show up with a spreadsheet which has calculations of the dealer's cost of the car plus a 4% profit.
I would refrain from showing the salesperson the spreadsheet. That is all.
Did you meet her on the job?
GP
Just how many weddings did you plan???
Did you meet her on the job?
GP
Did you meet her on the job?
GP
ROFL
But I have a better solution --- platform shoes
long post, sorry
Whew I don’t know if you’re actually interested in this stuff or if you’re trying to create a firm alibi when the family returns that you weren’t messin around. :confuse:
If or when you’re asked, “whatcha been doin while we were gone”, all you have to say is, “I’ve been involved”.
There ain’t no denying that you have your ducks lined up.
Interesting reading though.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Now, I did install a new shower surround and paint the bathroom last week. The kitchen is a wreck though. I being lazy because I don't want to go clean it. :sick:
I have sold over 200,000 new Chrysler , plymouth , dodge and jeeps :shades:
We had two honeymoons afterwards, one a driving trip to LA/Vegas, the second to Israel
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
I hope and pray that both you and deskman and feeling good and doing well.
2013 LX 570 2016 LS 460
i liked the prescription smoke so much i had to find a better source than walgreens.
did i mention my 3 armed baby boy ?
going down to the keys fishing on the day off. should i take the gt3 or the gts acr? which would look better with my poles hanging out the side?
took a Challenger for a spin today, i did a hell of a burnout and kicked it sidways for about 300 ft on collins ave :P .
nice car but 5 k too high on the msrp . so i only put a 20k amv on it
I remember the post... if I remember correctly she came in with her boyfriend at the time and her Dad????? :confuse:
GP
LOL...
So did you just have to go the dealership to find something better
GP