Hyundai Genesis Sedan 2009+

17273757778117

Comments

  • louisweilouiswei Member Posts: 3,715
    Have to back the captain up here...

    Value buyers, which I think most, if not all, of the Hyundai buyers/owners are may never understand why people pay the premium to go luxury. Which is one of the major reasons that led me to believe that the Genesis will not succeed while carrying a Hyundai badge. Well, if you think selling 1,100 units per month with HEAVY discounts then I rest my case...

    Also, let's get this straight, in "Hyundai buyers may never understand why people pay premium for luxury" I do NOT mean that people who buy Hyundai cannot afford luxury. Two totally different statements so those of you who want to put words in my mouth, stop. I am sure the captain agrees with me on this one.
  • allmet33allmet33 Member Posts: 3,557
    Well, if you think selling 1,100 units per month with HEAVY discounts then I rest my case...

    Where is the heavy discount? If you go to Hyundai's website and check out the deals being offered by them, the Genesis has NONE!!! So...any deals happening are through the dealerships.

    Hyundai Special Offers

    And if you think BMW doesn't offer discounts...

    Passport BMW Special Offers

    Oh yeah...I'm a value shopper myself, but I do understand the premium thing. I don't knock those that desire to go that route, to each their own.
  • allmet33allmet33 Member Posts: 3,557
    I just checked out one of the BMW specials on the link I provided...a 5-Series that has a listed MSRP of $46,325, being offered for $43,555 and you get...BLACK LEATHERETTE!!!

    Okay, okay...I'm sorry about that one. I just find that to be so hilarious.
  • jimbresjimbres Member Posts: 2,025
    The truism has long been that only an idiot actually buys a Beemer and you certainly appear to fit the profile.

    Sorry for the interruption, but as a BMW owner, I must point out that "Beemer" denotes a BMW motorcycle. If you're referring to a BMW automobile, the correct term is "Bimmer".

    You're quite welcome.

    Incidentally, I visited a Hyundai dealer a few weeks ago & looked at a Genesis. While I didn't drive it - I'm not now in the market for a new car - I must say that I liked what I saw. The car looks better in the metal - more stylish & less generic - than it does in photographs, & it's certainly well put together. Material & build quality are first-rate.

    I also had an interesting chat with a salesman, a courteous & competent chap, who said that he wished that the Genesis was available with AWD. In my relatively affluent & import-friendly zip code, most premium German & Japanese car buyers choose AWD when it's available. One rarely sees a BMW 3 or 5 series that isn't an xi, or a Mercedes C, E or S class that isn't a 4-Matic, even though our winters aren't all that severe. He was afraid that Genesis sales would dry up as soon as the first snow flake fell.

    Now I happen to believe that the benefits of AWD are exaggerated (my Bimmer has RWD), but if I wanted to buy a Genesis, I'd be foolish not to take advantage of this salesman's fears & wait until right after the 1st winter storm to make my offer.
  • skylabskylab Member Posts: 37
    Sorry for the interruption, but as a BMW owner, I must point out that "Beemer" denotes a BMW motorcycle. If you're referring to a BMW automobile, the correct term is "Bimmer".

    Sorry. I've never quite got used to that convention, which seems to be largely restricted to your side of the pond. And I have nothing against either BMWs or their owners -- the dripping condescension of the post I responded to just sent me frothing over the top. :blush:
  • captain2captain2 Member Posts: 3,971
    I happen to believe that the benefits of AWD are exaggerated
    Amen! but it is something that sells regardless of what real value it has. It has certainly become fashionable to have those 3 letters on your trunk lid.
    Many AWD vehicles started life FWD and are really FWD about 100% of the time - only reverting to RWD in slippery conditions AND below certain speeds. In many parts of the country where really bad road condtions are infrequent (or non existent), I believe that we are better served saving the gas and some of that added mechanical complexity as well. If Hyundai, in this case, decides to come out with an AWD Genesis, it's only because they are wanting to keep up with the Joneses.
  • jimbresjimbres Member Posts: 2,025
    I've never quite got used to that convention, which seems to be largely restricted to your side of the pond.

    My side of the pond? I'm a New Yorker. Are you a Brit?
  • captain2captain2 Member Posts: 3,971
    sure I agree - and also don't understand why there are folks out there that read my posts as some sort of attack on the Korean car or anything like that. Can't we simply look at a manufacturer that has suddenly decided to spread its wings, has come out with several commendably competitve products recently ann then discuss why those products don't do as well as perhaps they should in the market place?
  • louisweilouiswei Member Posts: 3,715
    My side of the pond? I'm a New Yorker. Are you a Brit?

    I am in Cali and here we also use Beemer for BMW bikes and Bimmer for BMW cars.
  • allmet33allmet33 Member Posts: 3,557
    ...don't understand why there are folks out there that read my posts as some sort of attack on the Korean car or anything like that.

    Gosh Captain...I can only wonder why that would be? :confuse: Maybe you don't intend for your posts to seem as such, but I have to point out (as others have seen as well), there are plenty of times you actually do come across like you're dumping on anything Hyundai This is not intended to start an argument or debate, just pointing out an observation to your pondering.

    Can't we simply look at a manufacturer that has suddenly decided to spread its wings, has come out with several commendably competitve products recently ann then discuss why those products don't do as well as perhaps they should in the market place?

    Did you're fingers cramp up while typing that? It actually would seem you threw a compliment in there. :surprise: Seriously...if we are talking the Genesis, numbers have been shown that indicate that it is doing just as well as other vehicles of the same type. What's the problem?
  • captain2captain2 Member Posts: 3,971
    I think you'll find that the only thing I 'dump' on is the name - NOT the product. Quite a bit of difference there?
  • skylabskylab Member Posts: 37
    Yes. Transplanted, for my sins.

    And frankly, Captain, the tenor of your posts reminds me of nothing so much as the snobbery and complacency that fatally undermined the British car industry in the face of patient, iterative design and engineering innovation by a far earlier wave of foreign (and hence, of course, inherently inferior) competition.
  • houdini1houdini1 Member Posts: 8,356
    Hmmm...now that has a familiar ring to it..just substitute U.S. for British..

    2013 LX 570 2016 LS 460

  • patpat Member Posts: 10,421
    Genesis, anyone?
  • joe97joe97 Member Posts: 2,248
    I am assuming you're "dumping" on the name Hyundai, and not Genesis, which just happened to be the best name in the segment, IMO - the only car with a name...

    Back on topic - so, let's forget the fact for a second financially Hyundai has estimated the luxury nameplate would only break-even after some double digit years, who's to say the brand would be a guaranteed success, with ZERO brand equity? It took years and years for Lexus to become established, for the most part; Infiniti is still getting its bearings together (while most people still put down as Infinity); and Acura has not even come close to a household luxury brand despite the fact it was the first Asian luxury nameplate in the US. Even the Germans, namely BMW and Mercedes, having dominated this segment, has been seen as susceptible.

    Regarding the decision, again, Hyundai did what it felt was the best option for the US market. And we know the Genesis under the Hyundai umbrella has been resilient, if nothing else, despite the crisis being experienced in recent months. Continued "dumping" isn't going to do much so let's see how the Genesis plays along.

    Personally I feel the arrival of the Genesis family (with the upcoming coupe) helps in three general areas:

    1) the products themselves, of course
    2) other products within the fleet
    3) increased perception of the brand/company

    As an aside, those who predicted the Genesis would be DOA like the Phaeton - show yourself :)
  • allmet33allmet33 Member Posts: 3,557
    As an aside, those who predicted the Genesis would be DOA like the Phaeton - show yourself

    You didn't just call them out did ya? :shades: There are a few enjoying a little bit of crow, but will hardly admit it. Either that, or they'll try and take a new angle to explain why the Genesis will be a failure.

    Personally I feel the arrival of the Genesis family (with the upcoming coupe) helps in three general areas:

    1) the products themselves, of course
    2) other products within the fleet
    3) increased perception of the brand/company


    I agree completely with you here (another point the nay sayers debated vehemently). Product awareness has indeed shot up with the amount of advertising that's been behind the Genesis. When's the last time you've heard of any tv show being sponsored by any other Hyundai vehicle? Yeah, there was a show that debuted and all the ads leading up to it said, "...brought to you by the Hyundai Genesis." No other car in the Hyundai stable has enjoyed the amount of attention that the Genesis has received...even before it was brought to market. As I said early on, folks would be interested to see what this car was about and it would also have them taking a look at the other cars that are offered. All of the other models definitely benefit indirectly.
  • allmet33allmet33 Member Posts: 3,557
    I think you'll find that the only thing I 'dump' on is the name - NOT the product. Quite a bit of difference there?

    Yeah...okay, whatever you say Captain. You've never said ANYTHING negative in regards to the Genesis in any posting, huh? :confuse:
  • allmet33allmet33 Member Posts: 3,557
    I went from having seen none at all, to two in the same day. :shades:
  • sandy25sandy25 Member Posts: 65
    Sales are usually measured by two criteria....Volume and Share-of-Market. The Wall Street Journal report on November auto sales shows Hyundai to be one of the few companies showing an increase in Share. That is a good thing.
  • sandy25sandy25 Member Posts: 65
    Adevertising for the Genesis is certainly creating awareness. I just picked my V6 up last week and have already been stopped on three occassions by people excited to get a look at the car "they saw on TV". I have owned lots of "luxury" cars and this has never happened before...and I kinda like it. The only other time it happens is when I'm driving my 65 XKE.
  • allmet33allmet33 Member Posts: 3,557
    if anyone trades a premium brand sedan in for a Genesis...I pulled this from the review section for the Genesis. You'll also notice a host of Genesis owners that still have or previously had various vehicles from the premium brands as well. Hyundai must be doing something right to pull those folks in.

    Why pay 60k+

    Written by: WillyB on 11/12/2008

    Detailed Ratings
    Overall Rating

    Performance: 9 Fun-to-Drive: 9 Build Quality: 9
    Comfort: 10 Interior Design: 10 Reliability: 9
    Fuel Economy: 9 Exterior Design: 9


    Vehicle

    2009 Hyundai Genesis 3.8 4dr Sedan (3.8L 6cyl 6A)

    Review

    I just got out of my 2002 S-500 sport M Benz. This car has it all! BMW,Lexus,Audi,Infinit, Mbenz all better watch out. This car is the real deal. I have always driven high line flagship cars and this is one awesome tight smooth killer looking car. Hyundai has the complete package with this quiet sleek machine. I highly suggest you give this car a test drive if your considering spending 30k to 40k on a ride. This is the complete package with out killing your wallet.

    Favorite Features

    Looks, style, options, "Quiet"!!! it all there

    Suggested Improvements

    little wider room in the driver area width. 19inch rims, power trunk, power folding mirrors,


    Here's another one...

    Awesome Awesome Car

    Written by: chuck on 09/08/2008

    Detailed Ratings
    Overall Rating

    Performance: 10 Fun-to-Drive: 10 Build Quality: 10
    Comfort: 10 Interior Design: 10 Reliability: 10
    Fuel Economy: 9 Exterior Design: 10


    Vehicle

    2009 Hyundai Genesis 3.8 4dr Sedan (3.8L 6cyl 6A)

    Review

    I traded in my CLK for this car. I was looking at the BMW 550, Lexus LS640, and the Mercedes. After the test drive in this car, I was sold and bought it on the spot. Performance is in between the Lexus (soft) and BMW, just right for me. Lexicon audio system is also pretty awesome. Like the person earlier, I enjoy telling my friends and coworkers that I traded in my MB for a Hyundai.

    Favorite Features

    Lexicon audio, smooth quite ride, handling, amazing bargain,

    Suggested Improvements

    Wish the dealerships were more accommodating like other luxury brands.
  • allmet33allmet33 Member Posts: 3,557
    Who needs a BMW 7??

    Written by: mn778 on 08/23/2008

    Detailed Ratings
    Overall Rating

    Performance: 10 Fun-to-Drive: 9 Build Quality: 10
    Comfort: 10 Interior Design: 10 Reliability: 10
    Fuel Economy: 10 Exterior Design: 10


    Vehicle

    2009 Hyundai Genesis 3.8 4dr Sedan (3.8L 6cyl 6A)

    Review

    I've owned bm'ers since '89. Just had my '05 745 turned in and said goodbye! The Genesis is every bit the luxo ride. The V6 is faster than my 745 was. Every day I fall further in love with it. The tech package is great[much easier than the i Drive!] Best thing is I can buy two genesis's for the price of a loaded 7! Great Car.

    Favorite Features

    Suggested Improvements


    The person below seems to feel that the Genesis offered him enough of a compromise to make him feel a Hyundai was worth a look. I mean...the BMW experience should have brought him back, right?

    Mission Accomplished!!!

    Written by: imtraveler on 08/15/2008

    Detailed Ratings
    Overall Rating

    Performance: 9 Fun-to-Drive: 8 Build Quality: 10
    Comfort: 10 Interior Design: 9 Reliability: 10
    Fuel Economy: 8 Exterior Design: 9


    Vehicle

    2009 Hyundai Genesis 3.8 4dr Sedan (3.8L 6cyl 6A)

    Review

    I was following & really looking forward to this motor car, so I bought it! Owned 7 series & was nice compromise, esp. price. Hyundai's first foray with an all-new RWD platform & V8 engine in this class is impressive. My car turns heads and I love its understated execution. Has the luxury amenities I need and $$$ to spare. Wish it was sold in a dedicated channel -- i.e., Genesis brand -- wouldn't mind stripping the H logo and replacing it with domestic market Genesis wings logo (front, back, wheel hub & horn pad)

    Favorite Features

    Easy to drive, smooth, quiet and refined. Love the DIS, Lexicon audio & driver cooled seats.

    Suggested Improvements

    Wish that the brakes were more on par with vehicles in this class (see BMW b/mark). Prefer a bit firmer handling & less body roll. Would look dynamite with some nice wheels. Agree that pass seat should be cooled as well. Need much better dealer experience & MORE advertising!! Brand needs enhancement


    I just posted these few cases where folks have traded in a premium sedan for the Genesis just to show it does indeed happen. Mainly aimed at the nay sayers that just feel it simply couldn't happen. :P
  • captain2captain2 Member Posts: 3,971
    those who predicted the Genesis would be DOA like the Phaeton
    Give it a chance :cry: The Phaeton was not DOA or even still born, actually a damn fine car being sold at the wrong place for the wrong price. It certainly didn't take long though for VW to discover that the world was just not ready for a $70k VW regardless of how good it was.
    IMO, the Genesis is a damn fine car being sold at the right price but also at the wrong place. As much as a 'screaming deal' as it may be, it has NOT been available anywhere near long enough to be sure that it will not suffer the same fate or even to declare it a success -from a business point of view.
  • backybacky Member Posts: 18,949
    Funny though, those few months the Genesis has been available have been more than enough for some in this discussion to deem the entire venture an utter failure. :surprise: :confuse:
  • joe97joe97 Member Posts: 2,248
    "Give it a chance"? You'd want the Genesis to fail?

    Anyway, check this out, the Genesis has already sold more, a lot more, than the entire US run (roughly 5 years IIRC) of Phaetons in just a few months. In its best year (2004), VW sold 1,939 units in a whole year. While I'd agree the Phaeton was a very good car, it never really had a chance, so yes, I'd contend it was DOA.

    On another note, how can you say the Genesis is marketed at the wrong place?
  • joe97joe97 Member Posts: 2,248
    http://wardsauto.com/home/best_engines_2009_081205/

    Hyundai Motor Co. Ltd.: 4.6L DOHC V-8 (Genesis)
  • backybacky Member Posts: 18,949
    Is the Tau Hyundai's first-ever V8? If so that is an even bigger achievement.
  • captain2captain2 Member Posts: 3,971
    You'd want the Genesis to fail?
    of course not, the Genesis is unarguably a helluva lot of car for the money - although I think it and Hyundai would do better with it with a new brand name, a new group of genuine luxury dealers etc. adding with the Genesis things like the Veracruz etc. The point of my post, was really that you 'H' guys seem ready to decare that the Genesis as some sort of unmitigated success , but IMO it is plainly too early to make such declarations - not at a paltry 1000 cars/mo.. It may be another year or two before we know whether the car buyer is ready for $40k Hyundais.
  • allmet33allmet33 Member Posts: 3,557
    The point of my post, was really that you 'H' guys seem ready to decare that the Genesis as some sort of unmitigated success

    Actually Captain, the Genesis can be deemed a success in terms of the fact that it's the first vehicle in the Hyundai stable that has boosted brand awareness and also showing the directions that Hyundai can go. ;)
  • backybacky Member Posts: 18,949
    A company with no history, experience, or reputation for luxury cars (in the U.S. at least) launches an all-new luxury sedan at a time that is the worst time for selling cars, let alone luxury cars, in many years. Yet that car outsells or at least sells about as many units as established models from brands that specialize in luxury cars.

    If that is not a success, I don't know what is.
  • allmet33allmet33 Member Posts: 3,557
    Hmmmmmmm...that is a pretty good point there Backy. On the flip side, I know Captain will say that it's all well and fine that Hyundai seems to have hit a home run in the top of the 1st inning, the question is...will they still be hitting a home run come the bottom of the 9th. The Genesis has indeed been a great story for Hyundai, much better than the Sonata ever was and exactly what they should have done for the Azera. IF...Hyundai decides to listen to the people and fix the things that are considered misses in the car and do something about upgrading customer service...they'll definitely be in it for the long haul. I for one, am a believer that Hyundai is indeed in it for the long run and only time will prove it.
  • backybacky Member Posts: 18,949
    9th inning? You mean, as in how Lexus is an utter failure with the GS because its sales are tanking? Or how Infiniti is an utter failure with the M because its sales are falling and they can't sell them w/o huge discounts?

    Or more like the fact the Genesis was not the perfect luxury car on Hyundai's first attempt?

    If "upgrading" customer service means adding leather couches and lab coats, and a silver-plated espresso machine, with commensurate increases in price of the Genesis, I'd just as soon take the relatively utilitarian customer lounge at my neighborhood dealer while retaining its already high level of service.
  • allmet33allmet33 Member Posts: 3,557
    Or how Infiniti is an utter failure with the M because its sales are falling and they can't sell them w/o huge discounts?

    Playing devil's advocate...if we weren't in the recesssion we're in...would the sales of those cars be as bad as they are now? Personally, I don't care if the sales of those cars are on the decline, the fact that sales of the Genesis seem to be steady shows something.

    Or more like the fact the Genesis was not the perfect luxury car on Hyundai's first attempt?

    As it has been pointed out...the LS wasn't a perfect luxury sedan on the first attempt.

    If "upgrading" customer service means adding leather couches and lab coats...

    Personally...I agree with you on this. I don't believe all of that is necessary to have upgraded service. It means more to me to have a service department that is attentive to your needs. One that doesn't act like you're a burden, but the reason why they are there to begin with. One that can provide you with a comfortable (not lavish) waiting area is fine by me. Lab coats...what exactly does a lab coat mean? Dr. Frankenstein wore a lab coat. Sorry...I'd rather talk to the guy whose hands are greasy & oil because he actually works on the cars. :shades:

    In the end, just don't make me feel like I wasted my time by bringing my car to you. To me...that's great service. I can easily walk down the street to any of the markets or restaurants and get what I want to eat. :blush:
  • stephen987stephen987 Member Posts: 1,994
    It means more to me to have a service department that is attentive to your needs. One that doesn't act like you're a burden, but the reason why they are there to begin with. One that can provide you with a comfortable (not lavish) waiting area is fine by me.

    Exactly. Ever been to a Saturn dealership? Even though the vehicles aren't that expensive and the surroundings are not luxurious, the experience is pleasant. Why? Because the environment is clean and comfortable, and the dealership personnel (sales, service, and administration) are trained to treat customers with respect. It doesn't cost much to provide that kind of service. But Hyundai dealers (and Honda dealers and Toyota dealers and. . .) do not uniformly provide it. Some do quite well--others exemplify the bad old days of the car business. It doesn't help matters that many Hyundai dealerships got their start as adjuncts to used car businesses, and some still function that way.

    I believe that Hyundai could adopt the Saturn model of customer service and reach customers who might otherwise still be skeptical about the brand's quality. A separate certification program for those wishing to sell the Genesis would be a start.

    And no, I don't work for Saturn. Or for Hyundai, for that matter.
  • allmet33allmet33 Member Posts: 3,557
    Stephen987...it's not so much Hyundai, it's the individual dealerships that have this problem. The Hyundai service department I go to...is one that gets it. The problem is that all of them need to "get it".

    I also own a Saturn and the service department at the dealer I go to offers quite a pleasant experience as well.
  • stephen987stephen987 Member Posts: 1,994
    I agree. My point was that if Hyundai could find a way to push its dealers in that direction, they'd probably see an improvement. It may not be possible within the structure of current franchise agreements, which I'm guessing are rather lax.

    On a not-entirely-unrelated note, two new Hyundai dealerships have sprung up within 30 miles of here, competing with an established one in a somewhat impoverished area. One is owned and operated by a guy who's been operating a failing Mitsubishi dealership here for a couple of years, and the other is an offshoot of a fairly large (if not very reputable) Ford dealership. Neither one appears to have invested much money in either inventory or facilities, and neither appears to offer much competition for the older store, a small but reasonably attractive facility with an iffy reputation.
  • allmet33allmet33 Member Posts: 3,557
    You're absolutely right, Hyundai would benefit from putting their hands in dealer affairs in terms of how those that are representing their company are treating the consumers that buy their products. Heck, they might even see an increase in sales should customer service improve all around!

    I'm sure Hyundai could find a way to "punish" those dealers that don't live up to standards they could set and reward those that carry out or exceed those standards. However, I don't think it'll be something they would act on unless there was enough consumer complaint in that direction.
  • backybacky Member Posts: 18,949
    Maybe Hyundai could snap up Saturn and use it to improve their overall dealer experience. Word is that the division could be sold. And Hyundai could add a 2-seat convertible to the Genesis offerings. :)
  • allmet33allmet33 Member Posts: 3,557
    Hmmmmmmmmmmm...with the direction that Saturn is going with the upcoming models that I've seen inked...WHOA!!!
  • backybacky Member Posts: 18,949
    I don't know about that... the new Opel mid-sized sedan looks like a nice piece, maybe for the next-gen Azera (or a smaller Genesis sedan)? The Outlook is quite nice too, for a big SUV, but Hyundai already has the Veracruz. But buying Saturn would be more for the value of its dealer network and service model than the vehicles.
  • allmet33allmet33 Member Posts: 3,557
    The Outlook is indeed a nice vehicle (got one) we crossed shopped the Veracruz. If the Veracruz had offered captain's chairs in the 2nd row and more room behind the 3rd row seat...we would have had that instead.
  • stephen987stephen987 Member Posts: 1,994
    I agree--the Saturn dealer network would be a tremendous asset for Hyundai. Then again, some fusion of current Hyundai and Saturn DNA would make for some very interesting cars indeed.
  • joe97joe97 Member Posts: 2,248
    Is the Tau Hyundai's first-ever V8? If so that is an even bigger achievement.

    First in-house V8. First V8 of any kind for the North American market.

    Hyundai certainly deserves this. The Tau engine is powerful, it can also run on regular gas, and its fuel economy is the best for a V8 car.

    Heck, some of the V6 models offer the same/lower F/E.
  • sergio19sergio19 Member Posts: 90
    Does anyone with a tech package know if the sound system will play MP3's burnt on a DVD?

    thanks in advance
  • allmet33allmet33 Member Posts: 3,557
    There's one problem you have with that...the DVD player doesn't function when the car is in any drive gear. However, why go that route when you can get an 8 gig thumb drive and plug it into the USB port and play your MP3's off that?
  • mn778mn778 Member Posts: 46
    I have a Gen with the tech. package, and the CD/DVD player does play MP3's. When using a DVD, the screen goes blank in any moving gear, but the sound is playing.
  • allmet33allmet33 Member Posts: 3,557
    I stand corrected, good information. Only downside to MP3's on a dvd is that with the overall number one can hold...a tiny scratch can easily affect 100 songs. Still nice to know though.
  • sergio19sergio19 Member Posts: 90
    Hey guys...thanks for the info...I did not know about the USB thingie.
    Knowing that I'll definitely go with a USB stick.

    mn778,
    Just out of curiosity...can you change song even though the screen is blank?
    thanks in advance
  • allmet33allmet33 Member Posts: 3,557
    Hey guys...thanks for the info...I did not know about the USB thingie.
    Knowing that I'll definitely go with a USB stick.


    The only thing I'm unsure of is what formats the head unit can read. I know for sure it'll read MP3, but I don't know if it'll read WMA or not, an owner would have to chime in on that one.
  • allmet33allmet33 Member Posts: 3,557
    Didn't take long for pieces to come out to mod out the Genesis. Body kit to dress the lower front & rear bumpers and side skirts to match, not to mention the sport hood (with functional vents).

    Korean Auto Imports - Genesis Items

    image

    However, I'm really not feeling this new mesh grille they've made...
    image
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