Subaru Crew - Dealers & Pricing

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  • paisanpaisan Member Posts: 21,181
    Nope I don't even own a gun unfortunately. :(

    -mike
  • semperfi3semperfi3 Member Posts: 2
    Hello to all. Nice to be here....
    Don't know if this is the place to ask this but here goes....
    I've been reading these posts for months (fascinating stuff) and I'm done procrastinating (I hope) and will be buying either a new 2003 Forester X or a new 2002 Forester L within the month. Depends on the cost.
    I live in New York's Lower Hudson Valley but work
    in Manhattan.
    Anyone have any advice/experience with the Service provided by Feder's of Middletown or Ramsey Suburu. Appreciate any input.
    Thanks!
  • ateixeiraateixeira Member Posts: 72,587
    He doesn't need a gun, he can drive fast enough to escape anything, believe me. ;-)

    Hi and welcome, Marty.

    paisan knows of a dealer in the region. If you come down to MD check out fitzmall.com and look at their no-haggle prices. 2002s are mostly out of stock, you may have to get lucky to even find one.

    2003s got lots of improvements and I've seen them starting at right around $20k, a good value.

    -juice
  • bat1161bat1161 Member Posts: 1,784
    A friend of mine just bought a 2003 Forester X (auto) yesterday for $20200. They got it at Staten Island Subaru - ask for Mark. He's a friend of Paisan's and can work with you.

    Mark

    BTW-they have no 2002 Foresters.
  • alexqalexq Member Posts: 3
    Hi! I am new to this board though I was reading different Subaru discussions with great interest for a couple of months. I am going to buy a new 2003 Subaru Forester for my wife in a month or two. We live in south-western suburbs of Chicago. Could anybody recommend a good and realiable Subaru dealer in our area? What prices could be expected here?

    Alex
  • rangerron7rangerron7 Member Posts: 317
    I'm not familiar with any dealers on the South side but Elmer Hanson at Libertville Sube has gotten high praise here from YellowBikeDon and others.
    I bought my 2 Sube's from Skip Bower at Mid-City on the northwest side. Skip is a straight shooter but I'm not impressed with the service dept.
    Ron
  • yellowbikedon1yellowbikedon1 Member Posts: 94
    In addition to being fair and respectful when buying, Libertyville Subaru also has probably the best service department in the greater Chicago area. The shop is really great to do business with!
  • alexqalexq Member Posts: 3
    After reading your posts and searching the board the things are more clear for me. I think Liberty Subaru could be a good choice for me especially it's not really far enough, only 35 miles.
    Alex
  • sneezy2sneezy2 Member Posts: 20
    I have a question about the break-in period for the first 1000 miles. (I have read post #1565 about breaking in new cars.)

    How many days in a row can a new vehicle sit without being driven, before it could end up with problems? I'd hate for the car to have future problems as a result of just not being driven for too long.
    I am considering buying a Subaru this month to take advantage of the new special financing offers, but would have to leave the vehicle to go on a 14-day trip.
    Or, I guess I could try to find someone trustworthy to car-sit for me- not an easy task.

    Any suggestions or shared experiences would be appreciated.
  • jfljfl Member Posts: 1,399
    I wouldn't expect an idle car to be an issue. After all, some cars sit at a dealer for quite a while w/o being driven. Certainly 14 days shouldn't be a problem, but I'd be more concerned if it were 14 weeks.

    My $0.02.

    Jim
  • ateixeiraateixeira Member Posts: 72,587
    If you can, I'd ask someone to start it once a week (just once, in your case), to keep the battery charged.

    Or just disconnect the negative battery terminal so it doesn't drain while you're gone.

    -juice
  • jfljfl Member Posts: 1,399
    Juice, two weeks shouldn't be a big deal. Disconnecting the battery means resetting clock, radio, etc.

    My third car, the horrible H, sits for more than two weeks at a time and starts for me with no problem. I can't stand driving it compared to my Legacy, so it only goes for overnight parking at the airport.

    Jim
  • ateixeiraateixeira Member Posts: 72,587
    Good to have a beater, though. We have 3 cars, too.

    -juice
  • hhugelhhugel Member Posts: 4
    I just went over 1000 miles on the new little beastie. The dealer said 500 miles and no cruise control (varying the speed I suppose is why) and the owners manual said 1000. I did the 1000. Now I was wondering how long does the engine really need to break in? My mileage has been consistent at around 23 mpg.

    Harry
  • bluesubiebluesubie Member Posts: 3,497
    Go by the owner's manual. The engine will even continue fully breaking in at 10,000+ miles.
    You can still use cruise. Just remember to vary your speed. :)

    -Dennis
  • ateixeiraateixeira Member Posts: 72,587
    Harry: go ahead and drive it as hard or soft as you want now.

    My mileage steadily improved until about 20k miles, where it hit a plateau. The good news it you can look foward to a 2mpg or so improvement. I average 25mpg now, so you should, too.

    -juice
  • lark6lark6 Member Posts: 2,565
    Last Saturday (9/7) I took my car in for the 45K service. All went well until I got home in the afternoon, when I noticed the lug lock had not been put back in the car. I couldn't call back as their service department, which closes at noon, does not have voice mail. When I finally spoke to someone on Monday, they found out that the service technician left my lock on his tool chest. Flemington is a 45 minute drive from my house and over an hour from my office, plus I was on the road traveling in the other direction; hence it's not exactly convenient for me to drive back up there to get it. They offered to mail it to me; here it is a week later and no lug lock.

    Ed
  • paisanpaisan Member Posts: 21,181
    Mistakes happen. I'd rather have a lost lug key than other horror stories I've heard/experienced @ dealers.

    -mike
  • bluesubiebluesubie Member Posts: 3,497
    You haven't experienced bad service until you've been through what I have at my former dealer. :-)
    Must have been a nOOb. I noticed that two of the more senior guys weren't there that day.

    Call service and ask for Diane Barry, the service manager.

    -Dennis
  • lark6lark6 Member Posts: 2,565
    Oh I know guys, I've already had much worse service at the dealer from which I bought my car. Still with all the traveling I have to do I don't want to get stuck without it.

    Ed
  • ateixeiraateixeira Member Posts: 72,587
    They should have offered to have someone drive it over to you.

    -juice
  • lark6lark6 Member Posts: 2,565
    Well I did speak to the aforementioned Diane Barry this morning. They had not even sent out the lug lock - the technician still had it! She promised it would go out today. Meanwhile I am on the road starting tomorrow through October 2.

    Before you guys tell me again about worse service - I've had it, at Fred Beans - let me remind you that Flemington service advisor Carlo Stravato told me on Monday 9/9 that they would send the lock out to me THAT AFTERNOON. So he lied, plain and simple.

    Diane Barry also told me that their techs "never use customer lug locks, they supply their own." Even more reason for it not to be gone.

    I have my doubts as to whether I'll go back to Flemington for service; I can get indifferent service much closer to home. I expected better from a stand-alone Subaru dealership.

    Ed
  • bluesubiebluesubie Member Posts: 3,497
    I hope things aren't going downhill there. Carlo is a new guy that came from a VW dealership.

    I plan to stick with them, even though I have about 4 dealers that are closer.

    -Dennis
  • lark6lark6 Member Posts: 2,565
  • ateixeiraateixeira Member Posts: 72,587
    Ed: someone here went to Jiffy Lube and they drained the trans oil instead of the engine oil. To make things worse, they then overfilled the engine oil, and left the tranny oil-free, hence damaging the entire drivetrain, basically.

    -juice
  • lark6lark6 Member Posts: 2,565
    Am I out of line in expecting people to hold to their word? And again, if they didn't need my lock, why didn't they put it back in the car? I went out of my way to go to a dealer service department based on the good reviews they've gotten here and elsewhere.

    It's just that I travel a lot for work and don't want to be stuck without it if I get a flat. Guess I should dig up the original paperwork and order a spare from McGard or whoever provided the OEM lock.

    Ed
  • ateixeiraateixeira Member Posts: 72,587
    They just forgot. I'm not saying it's good service, just that it's fairly human to forget to replace such a small tool. I'm sure it was unintentional, at least. Next time e-mail them to follow-up and remind them in writing, usually they won't delete your e-mail until it's done.

    One time I changed the oil on our 626, and when I put the new filter on, I had failed to remove the rubber gasket from the old oil filter. OOPS! That wasn't fun. Left a nice trail of an oil leak all the way home, and it was raining so you saw a series of rainbows in my tracks.

    I torque every bolt to specification, but even then I'll make the occasional human error.

    -juice
  • paisanpaisan Member Posts: 21,181
    Ed is more annoyed about the failure to send it to him after saying they would than the actual original mistake.

    -mike
  • ateixeiraateixeira Member Posts: 72,587
    Yeah, guess so. It doesn't surprise me, though, something so small is likely to get overlooked.

    -juice
  • lark6lark6 Member Posts: 2,565
    Mistakes do happen, but following through on commitments you make are a key part of the customer service relationship, and can make or break repeat business. Working for a consulting firm - where the customer is right even when they're factually wrong - I know for once wherefrom I speak.

    Ed
  • p0926p0926 Member Posts: 4,423
    Ed- "...following through on commitments you make are a key part of the customer service relationship, and can make or break repeat business."

    You're absolutely right and you're a perfect example. By not following through on their promise to make it right, Flemington has lost you as a customer. Unfortunately, It's been my experience that mediocre to poor customer service is the norm in most businesses these days and the automotive industry is no exception. (Except for Patti of course :-)

    -Frank P.
  • ateixeiraateixeira Member Posts: 72,587
    I think Frank said it better than I did. Maybe our expectations are already low?

    -juice
  • theobtheob Member Posts: 148
    Hey Paisan and others,
    I ran across a 1988 XT6 4WD 5-spd manual with 116k mi on it. They're asking $3k. It's charcoal with a black interior. Paint is a little faded on the hood, but it started right up on a cold morning. It still has the automatic-leveling pnuematic suspension. Its been smoked in quite a bit. Seller claims about $2k investment in engine repairs and maintenance recently (haven't asked to see invoices or driven it yet).

    Looked up the TMV on it and private party is $1568 in Average condition, $2073 in good condition. It definitely needs detailing.

    WDYT? Is it worth taking the plunge for a backup commuter car? Or is the suspension going to be a royal headache?

    Opinions welcome,
    Theo
  • ateixeiraateixeira Member Posts: 72,587
    I'd go no higher than the $1568, and I doubt they'd take it.

    Even then it's a risk.

    -juice
  • paisanpaisan Member Posts: 21,181
    If the car is in good working order and engine is clean etc. I'd go $1700-$2000. Things to look for:

    PS Rack and Pump Leaks
    Oil Leaks from the seals (main engine, valve covers)
    Tell the seller to leave it overnight and check it first thing in the AM items to check first thing in the AM: See if any corner is down this would indicate a leak in the Air-suspension, check for valve tapping.

    They do make great commuter cars and are easy to work on if you do need to make repairs. The air suspension isn't so bad to re-do, I've done it on both my XT6s.

    -mike
  • theobtheob Member Posts: 148
    Thanks for the great input, Mike! Nothing like personal experience :-)

    Theo
  • paisanpaisan Member Posts: 21,181
    Keep in touch with me if you need repairs.

    -mike
  • dudedude Member Posts: 123
    I'm not sure if anybody has discussed what I'm about to write here, so I hope I'm not go'na repeat anybody. Recently I started wondering about what is Subaru's marketing and selling strategy and how subarus are priced, and to be honest it doesn't make sence to me at all. I've looked at the pricing on edmunds for different subaru models and got all confused. Let me give you an example, Standard Outback Automatic costs around 23.8K and Limited 27.3K. The differences between those vehicles are Sunroofs, leather seats, 6CD changer and more speakers and 3.5K dollar wise. Now, the difference between Legacy L Wagon and L/SE is $900 which includes sunroofs and bunch of other stuff. So, even if we subtract the whole $900 from 3.5K it leaves us 2.6K for leather, 6CD changer and speakers. That's pretty high, IMHO.
  • ateixeiraateixeira Member Posts: 72,587
    The SE doesn't make sense - it's a screaming bargain and anyone shopping in that price range should run, not walk, to buy one.

    They basically give you a dual moonroof and nice 16" alloys and V-rated tires for under a grand. You are virtually forced to buy it, in fact dealers are not ordering base L models without the SE package. You would have to special order one from the factory if you didn't want the moonroof.

    The base OB costs a little more than an L/SE and gives up that moonroof, but you do get the extra ground clearance, the two tone, map pockets, lit key ring, and a lot of little extras, I think weatherband too. But I think the L/SE is a better value.

    The OB Ltd is pretty nice, my dad has one. You don't actually spend 3.5k more for it, street price has a smaller difference.

    -juice
  • dudedude Member Posts: 123
    A friend of mine bought an 02 limited last year for 26K and his was manual. But still, the discrepancy is too big for those little extras.
  • dudedude Member Posts: 123
    Oh, and I almost forgot, 2.5GT wagon with 165HP costs more than WRX with 227.
  • paisanpaisan Member Posts: 21,181
    And your point dude?

    -mike
  • dudedude Member Posts: 123
    My point is that I can't understand subaru's pricing strategy, that's all
  • ateixeiraateixeira Member Posts: 72,587
    Sorry, but your friend overpaid. Unless he's in Alaska, where prices tend to be higher.

    My dad bought his Limited for $25 grand, IIRC it's a 2001. The Legacy line usually carries an incentive of $750, and then $1200 at the end of the year.

    The Impreza line only gets a $500 incentive, and less often, plus later in the model year. This varies, of course.

    The 2.5GT is nice, but maybe a little overpriced. Keep in mind that it has two moonroofs and shiftronic manual shifting for the automatic, while the WRX has neither. It also has heated leather, vs. cloth. It also has a much longer wheelbase and much more passenger and cargo space, payload, etc.

    Hard to compare those. An aftermarket moonroof in a WRX would cost $900, maybe $1400 for heated leather, that would give you a higher final price.

    But I'd also choose the power and value over those cosmetic goodies, and end up with a WRX or an L/SE.

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    OK, here are some real world numbers, same dealer, all no-haggle for easy comparison. I used the lowest priced model for each of them.

    Impreza:
    TS = 18012 (auto, 5 speed would be cheaper)
    OBS = 18165
    RS = 18335
    WRX wagon = 22116
    WRX sedan = 23451

    RS and WRX get flared fenders, wider track, fatter sway bar, so wagons cost less. It's a little counter-intuitive. The WRX sedan had lots of options, usually they for for $1000 less. The TS goes for $700 or so less with a 5 speed.

    Legacy
    L/SE = 18790 (screaming bargain w/moonroof)
    OB = 20838 (has heated seats now, rear LSD, little extras)
    2.5 GT = 22642 (cheaper than their WRX sedan even with heated leather and moonroofs)
    2.5 GT wagon = 23541 (2 roofs, heated leather)
    OB Ltd = 24356 (auto, heated leather, loaded)

    If you don't think there's value in the OB Ltd, simple, get the base Outback. If you don't like the 2.5 GT, get the L/SE. In both cases you are primarily giving up heated leather, which it seems like you don't want anyway.

    Of course you'd expect the bigger Legacy line to cost more than the Impreza, and it does, no surprise there.

    -juice
  • ken_from_njken_from_nj Member Posts: 105
    I see recent posts speak of Flemington Subaru as a dealer but does anyone have any experience with Salerno Subaru up in Newton? or Subaru of Morristown as a service dealership? tks - Ken
  • skiweeskiwee Member Posts: 28
    Ordered my Baja from Town Motors. Was invited to a free Service Clinic last week. The other owners had nothing but positive comments to say about the dealership. (Check out Town Motors on i-Club.com dealerships forum.) Met Garrett the Subaru Technician on the service floor. Super nice guy. If you go, ask for him.
    Mike
    PS They served great food!
  • ateixeiraateixeira Member Posts: 72,587
    Cool, I think that's a great idea.

    -juice
  • lonewulf70lonewulf70 Member Posts: 7
    anyone have dealings with this dealer?

    lonewulf70
  • texan5texan5 Member Posts: 23
    Care to share the best deals on the new Forresters? Do these sell under invoice?

    I'm looking at buying one right now, and it seems to me that it might be advantageous to wait untill january for new incentives/promotions from subaru. Something tells me there are better financing deals coming...

    texan
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