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My Salesperson Misled Me

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Comments

  • madmanmoomadmanmoo Member Posts: 2,039
    Well, take for example a Cayenne that had a power problem with the liftgate. New Cayenne was sold, customer knew there was an issue with the power. We switched out the motors with another Cayenne on the lot and moved on with our lives. It's already happened and the customer knew about it. No biggie.

    If you don't like it, that's fine. I think you're in the minority though.

    Are you one of those customers that runs their hands over their new engine and says, "My precioussssss, my preciousssss."? ;)

    -moo

    Edit: Although Jipster's and Mattandi's posts are very important to me. I would prefer you guys not bludgeoning me over the head with them. Thanks for your consideration. :P
  • madmanmoomadmanmoo Member Posts: 2,039
    He's asking if you were the one with the new vehicle. Let's say you purchased a vehicle and it needed a new part. That new part was going to take 6 weeks to be delivered because of back orders. Would you like to wait for it or would you just like to take a part from a new vehicle on the lot and move on with your life?

    What would you want to do? Wait or take?

    -moo
  • isellhondasisellhondas Member Posts: 20,342
    Jipster always has a "harsh stance" when a car dealer is involved.

    The original poster's clarification changes things. I know we would NEVER pull a part off of a new car that had already been sold. On rare ocassion, we have borrowed a part off of an unsold car in an emergency. When this happens, we flag the stock book and put a large yellow card in the car saying what we did and estimated time of replacement.

    I thought that the car was a sold unit and removing a part from that car would not be the thing to do but it wouldn't have been the end of the world either.
  • madmanmoomadmanmoo Member Posts: 2,039
    Uhh, I must have missed this point as well. We don't take parts off a sold but undelivered vehicle. That would be silly.

    Jipster has a great sense of humor. He's still working on getting his very own dedicated forum.

    -moo
  • jipsterjipster Member Posts: 6,296
    If you don't like it, that's fine. I think you're in the minority though.

    BUULLLL. I've got the mack daddy himself...macabee in my corrner. That guy is never wrong... and neither is Jipster. You should know that by now. Where is that guy anyway. He was suppose to have my back. Unfortunately he be waaaayyyy back. :sick:

    Also, you didn't answer my question if you thought "Porch" buyers would approve of this cannibalzation on new vehicles. If your "preciousssss" high line customers wouldn't stand for it... us(not I) low lifes sure won't either. :P

    P.S Rubbarb sucks! :)
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • isellhondasisellhondas Member Posts: 20,342
    A customer buys a new Accord and by freak chance, the alternator is bad.

    None in stock and none available for a week.

    So the store pulls an alternator off of an UNSOLD Accord, installs it and sends the happy customer down the road.

    A week later, a new alternator arrives and is installed and tested on the donor car.

    Has the car been damaged? "Deflowered" ?

    Is the car now a lesser car as a result?

    Not in the slightest way whatever.
  • madmanmoomadmanmoo Member Posts: 2,039
    I DID answer the question. Read back a bit. It's already happened.

    Also, YOU SUCK! RHUBARB IS THE BEST PIE!!

    Just to clarify though, I didn't know that the parts were taken from another sold vehicle. That wouldn't happen where I come from. "Cannibalizing" an unsold unit? Happens all the time.

    -moo
  • jipsterjipster Member Posts: 6,296
    Your stance is much stronger then mine on this so I am going to let it lay

    I knew you Ford guys were the smart ones. ;)
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • madmanmoomadmanmoo Member Posts: 2,039
    You dingdong. I answered the question in the post that you replied to. Hooked on Phonics anyone?

    -moo
  • jipsterjipster Member Posts: 6,296
    He's asking if you were the one with the new vehicle. Let's say you purchased a vehicle and it needed a new part. That new part was going to take 6 weeks to be delivered because of back orders. Would you like to wait for it or would you just like to take a part from a new vehicle on the lot and move on with your life?

    What would you want to do? Wait or take?


    I'd wait. I wouldn't want someone's new car experience ruined because I was being selfish.

    Turns out the dealership didn't know the car was promised to someone, their mistake. I just don't care for the practice of cannibalizing innocent cars. If I'm buying new, leave my car alone. I did give the dealership props for being honest and telling whoever what they did.
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • jipsterjipster Member Posts: 6,296
    You dingdong. I answered the question in the post that you replied to

    Well, I didn't read it. I pass over the unimportant parts and just read the interesting stuff. Like me laying naked on my brand new car... stroking its engine and calling it "MY PresciousSSSS"

    What's up with that dingdong stuff anyhow? Hostess changes the name from Ding Dongs to King Dongs(20 years ago), then when it becomes politically correct to say ding dong again... they change the name from King Dongs back to DingDongs.

    But, in response to your previous answer which I did not read, if one of your grease monkies cannibalized a car I had wanted to buy... I'd quickly be walking down to the nearest Kia Store. :sick:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • madmanmoomadmanmoo Member Posts: 2,039
    These forums are possessed by an evil demon today. Too many things going haywire.

    Most notably, you've now become naked while on top of your vehicle (I never went there, though I was thinking about it). Secondly, an indepth discussion on Dingdongs. :surprise:

    Ok, now is it just coincidence that you know there is a Kia dealership a stone's throw away from us?

    -moo
  • jipsterjipster Member Posts: 6,296
    So the store pulls an alternator off of an UNSOLD Accord, installs it and sends the happy customer down the road.

    That is not a good example. In the case we are discussing the original poster was minutes away from picking up a car she had put a deposit down on.

    You cannibalize a car... and yes it has been damaged and deflowered. It is a lesser car. It has been "worked on" with someone with greasy hands. It is in essence no longer "new". That's my opinion... which should be taken as gospel. :P
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • madmanmoomadmanmoo Member Posts: 2,039
    Jipster, bless us everyone.

    So sayeth, Jip. So we shall do.
  • jipsterjipster Member Posts: 6,296
    Jipster, bless us everyone.

    So sayeth, Jip. So we shall do


    I knew you'd come around. That's one DingDong down and about 10 to go. :P

    Also,I never liked rubbarb pie. It looks as though it has already been used.

    Give me a slice of grannys ole cheese cake (which others call Chess Cake)... or a good ole fashion huckleberry pie.... mmmm mmmm,,, now that's good eatin. :)
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • madmanmoomadmanmoo Member Posts: 2,039
    Jip,

    You'll probably get a kick out of this. Go to the GT-R vs 911 Turbo forum. Start reading through the last 4 or so pages. Some pretty funny reading. Feel free to post as well.

    -moo

    Edit: It's not freaking "rubbarb". It's "RHUBARB" YOU KINGDONG!
  • jipsterjipster Member Posts: 6,296
    It's not freaking "rubbarb". It's "RHUBARB"......

    Well, you may be right on this one. Rubbarb was that fat bearded guy on "The Survivor" series... was a social worker who liked to go spear fishing if I recall correctly,

    I'll go to this GT-R vs Turbo forum you speak of. But, ...you guys better not be ganging up on me like you did here. :cry:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • madmanmoomadmanmoo Member Posts: 2,039
    Nah, we're ganging up on some kid with big dreams and an even bigger mouth. Funny stuff!
  • isellhondasisellhondas Member Posts: 20,342
    I should by now know not to respond to your posts.

    You obviously have no idea about what damages and what does not damage a car and your "greasy hands" comment is an insult to any professional who works on cars.

    You are cettainly entiled to your opinion however. It is probably a good thing you don't know about what may or what may not have happened to cars you have bought yourself.

    I do agree. If in fact, a deposit had been placed on that car, they should have used a different car to pull the part from.
  • jipsterjipster Member Posts: 6,296
    I should by now know not to respond to your posts.

    Ohhhh boy, here we go again. Hope this doesn't mean I'm back off your Christmas list? I think you're taking my responses a little more seriously than they were intended isell. Lighten up bro. ;)
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • obyoneobyone Member Posts: 7,841
    visit here. I'm curious to know the name of the dealer. Not that I would purchase a Honda more out of curiosity. With FedEx Same Day or FedEx Overnight or UPS Express Critical or Next Day, I find it hard to believe a dealer would strip a new car.

    I had a similar experience with a part for my Silverado. Under warranty a replacement part couldn't be found on island among the three Chevy dealers or the two GMC dealers. I was told I had to wait another day for the part. I suggested that they remove one from one of the trucks on the lot. The service writer replied "We don't do that". They extended my rental at Enterprise and upgraded it to a Ram 1/2 ton making the wait a little easier to take.
  • mikefm58mikefm58 Member Posts: 2,882
    I'm curious, do you feel the need to reply to EVERY post on EVERY forum you monitor?
  • isellhondasisellhondas Member Posts: 20,342
    That well could be the case.

    When I was in the tool business, I used to watch as the longshoremen drove cars off of the ships. You have NO IDEA how these cars were driven! They had a huge body shop there that repaired the cars that were damaged.

    Now, THESE cars, I would worry about. Certainly not a car that had it's alternator replaced.
  • jipsterjipster Member Posts: 6,296
    I'm curious, do you feel the need to reply to EVERY post on EVERY forum you monitor?

    Nope. It just kind of turned out that way today. Sometimes you just get in a posting "zone/frenzy". 99% of the time I don't respond to the posts I read. I suppose you prefer the later of the two.. huh mikeam? ;)
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • mattandimattandi Member Posts: 588
    ran me out of this thread earlier. Just read through. Just wanted to tell you my favorite part was when jipster mentioned the car had been deflowered. :P
  • madmanmoomadmanmoo Member Posts: 2,039
    Jipster is our special needs friend. We let him post here because the doctors said it might help. Please continue humoring him.

    However, don't encourage him to continue rubbing his naked body on the car's engine all while saying "my precioussss, my preciousssss". The doctors specifically said this might lead his psyche down the wrong path.

    -moo
  • jipsterjipster Member Posts: 6,296
    Just wanted to tell you my favorite part was when jipster mentioned the car had been deflowered.

    Good for you mattandi. It's a sign of intelligence when someone recognizes genius in one of his/her fellow Edmunds members.

    I for one don't care for breast augmentation in women. It's taking a non OEM part... and putting it in the body of someone who will pretend it is OEM. In my book, that's unethical and fraudulent... false advertising to prospective suitors. I like my women as God intended, and my vehicles as the manufactures intended. Pure... without sin or flaw. Nothing put in, and nothing taken out. Do not deflower my women or cars please. Not asking to much in my book. :)
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • madmanmoomadmanmoo Member Posts: 2,039
    ROFL!!!

    Good for you mattandi. It's a sign of intelligence when someone recognizes genius in one of his/her fellow Edmunds members.

    Jip, you're a class act all the way.

    Mattandi, remember what I told you.

    -moo
  • mikefm58mikefm58 Member Posts: 2,882
    huh mikeam?

    Who is mikeam?
  • jipsterjipster Member Posts: 6,296
    We let him post here because the doctors said it might help. Please continue humoring him.

    Looks like I'm going to be a millionaire. That quack should know there are patient confidentiality laws.

    However, don't encourage him to continue rubbing his naked body on the car's engine all while saying "my precioussss, my preciousssss". The doctors specifically said this might lead his psyche down the wrong path.

    I've been without that new car feeling for about 4 years now. Don't know how much longer I can last. :blush:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • jipsterjipster Member Posts: 6,296
    I see you're from Orlando. When's the best time of year to go to Disneyworld?
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • mikefm58mikefm58 Member Posts: 2,882
    When's the best time of year to go to Disneyworld?

    Early January to mid February is good. After Easter weekend in April until mid-May is also good. And right after Thanksgiving until just before Christmas is also good.

    Just remember to stay away from the long holidays and hot weather, which is end of May until about mid-November.
  • lrguy44lrguy44 Member Posts: 2,197
    Two quick questions Jip, do you ever replace tires, pads, rotors, oil filters etc. on your cars? Is that different?
  • jipsterjipster Member Posts: 6,296
    Just remember to stay away from the long holidays and hot weather, which is end of May until about mid-November.

    Thanks. We were considering early June, thinking with school just out it wouldn't be that bad. But, hot weather and big crowds do not mix. Proabably hit Panama City Beach, try Disneyworld some other time... after Easter weekend sounds good.
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • joel0622joel0622 Member Posts: 3,299
    I see you're from Orlando. When's the best time of year to go to Disneyworld?

    Right after you get a big fat bonus check to pay for it. :D Last time I went I discovered that every time our feet stopped moving it cost me $100. I am thirsty, cost me $100, I want a snack cost me $100, I want a set of cheap mickey ears that I will either loose before we leave the park or will destroy before we get back to TN, $100. :D I had a great time though.
  • jipsterjipster Member Posts: 6,296
    Two quick questions Jip, do you ever replace tires, pads, rotors, oil filters etc. on your cars?

    Yes, I replace tires, pads and oil filters. Don't recall ever having to replace a rotor though.

    Is that different?

    Well... yeah it's different. I'm replacing parts that have worn out over time. Items that require maintenance/repair. I'm not replacing these parts from parts I pulled from a brand new car. Don't really understand what you're trying to get at? :confuse:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • jipsterjipster Member Posts: 6,296
    Joel, I have a 6 year old boy and a 12 year old girl. You think 6 is too young to go to Disneyworld, or would you wait about 3 years? This way my kids could ride the same rides together... instead of my wife and I being pulled in a 100 different directions(i.e big kid rides versus little kid rides)'?
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • lrguy44lrguy44 Member Posts: 2,197
    Replacing a part is replacing a part - regardless if new or worn out. Almost every dealer does it to facilitate customer service. Would you really rather have an assembly line lacky put a part on or a Master technician who makes 4 times the income?
  • joel0622joel0622 Member Posts: 3,299
    I would wait till the youngest was old enough to do it all and get the full effect.

    Also do the park hopper pass deal and if you can stay on property. It is more expensive but well worth it. You get extra time in the park, your lunch in the park is included, and you don't have to mess with the %$#@%^&* parking lot every day trying to find a (*^%$# parking spot that isn't 8 ^^%$##%^ miles from the park enterance.

    Shoot me an email some time to the address in my profile and I will give you a little more detail
  • cccompsoncccompson Member Posts: 2,382
    Having been there more times than I care to remember with kids of various ages, my two cents is that 6 is a great age (and the 12 year old may enjoy it more than 3 years from now).
  • obyoneobyone Member Posts: 7,841
    Three years from now the 12 year old won't want to be seen with her parents.
  • oldfarmer50oldfarmer50 Member Posts: 24,200
    I guess it comes down to what you believe.

    If you're jipster you believe that the dealer sees your new car as a parts bin. Thus you as a customer are just there to be picked apart for whatever profit is to be made.

    From joel0622's perspective the dealer was just going the extra mile to fix a customer's car and got caught up in a miscommunication.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • chikoochikoo Member Posts: 3,008
    What makes you think they can get the parts for you any quicker?
    If they could have, they would have done it for the car that took your parts :sick:
  • oldfarmer50oldfarmer50 Member Posts: 24,200
    "...I used to watch as the longshoremen drove cars off the ships...Now, THESE cars, I would worry about..."

    I heard the same thing about workers unloading cars from the trains near me. I was told when they wreaked one up good they would chalk a big "X" on the bottom of the gas tank. When they went to buy a car for themselves they would check for the "X" before they bought.

    When I purchased a new car last week that was the first thing I looked for. :cry:

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • isellhondasisellhondas Member Posts: 20,342
    In Los Angeles, the cops had a system too of letting the judge know you had been "less than pleasant" when they issued you a traffic ticket.

    The cop would make a small circle at the top of thi ticket and he would put a dot in the center of the circle.

    A buddy of mine got one once ans I spotted it when he showed me the ticket.

    " Did you give the cop a bunch of crap"

    " Well....maybe a little"

    " Don't bother fighting it".
  • oldfarmer50oldfarmer50 Member Posts: 24,200
    "...When's the best time of year to go to Disneyworld?..."

    Go early November. Small crowds, nice weather. Early Sunday morning the only wait you will have is so they can get enough people together before they start the ride.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • oldfarmer50oldfarmer50 Member Posts: 24,200
    "...The cop would make a small circle at the top of the ticket and he would put a dot in the center..."

    I understand that the circle with dot stood for an orifice.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • madmanmoomadmanmoo Member Posts: 2,039
    Am I SUPPOSED to mislead people on this forum?

    How's this salesman misleading thing work?

    -moo
  • shirley1539shirley1539 Member Posts: 30
    I got this customer today that misled me. Not sure why customers do this. This is why we never quote our lowest price. They kinda force us to start at MSRP.

    He asked for our bottom bottom absolute bottom price. After I gave it to him he asked why is your price SO MUCH HIGHER THE OTHER DEALER DOWN THE ROAD? I told him no it's not. He says yes it is I'm not dumb I did my research before I came here. I said really, So what price did they give you down the road. He tells me $1800.00 less then yours (FYI I gave him a quote for $50.00 under Net Net). Then I ask him which dealer did you get that quote from? He then tells me the dealers name and tells me which sales person too. Funny thing was I knew the exact sales person he was talking about. He was a close friend of mine. So I called my friend and asked him did you meet with MR. So & So today> he says yeah I did. Then I ask him did you quote him this price. He tells HELL NO THAT FOOL IS ON CRACK!!!!!!! This whole time I had my friend on speaker phone. The customer got very very red like a tomato and starts yelling you sales people always play games. I don't know why you cant just be honest.

    Why do customer lie like this then accuse us of lying?
  • isellhondasisellhondas Member Posts: 20,342
    That's correct and every judge knew that.
This discussion has been closed.