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My Salesperson Misled Me

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Comments

  • jmonroejmonroe Member Posts: 8,989
    Car repair facilities also report to carfax, along with others.

    Couldn't you just leave it alone? Why do you want to scare me like that? :cry:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • snakeweaselsnakeweasel Member Posts: 19,592
    Just replace the mirror yourself, its not that difficult.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • houdini1houdini1 Member Posts: 8,351
    Just do the work as Mack suggested and charge a couple of hundred bucks for your time and labor. Then you'll have a somewhat happy wife, a spiffed up car, and a pocket full of money. :D

    2013 LX 570 2016 LS 460

  • saablcpsaablcp Member Posts: 195
    Regarding CarFax.......a police accident report is NOT generated if 1)the vehicle can be driven from the scene 2)there are no reportable injuries 3) the incident occurs on private property. This would exclude Millions of dollars of damages not included or reported by CarFax.
  • bolivarbolivar Member Posts: 2,316
    But can you paint?

    A new mirror will come in primer.
  • snakeweaselsnakeweasel Member Posts: 19,592
    a police accident report is NOT generated if 1)the vehicle can be driven from the scene

    Here in IL a police report has to be filed if there is more than $500 in damage to either vehicle, so that would include just about any accident.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • snakeweaselsnakeweasel Member Posts: 19,592
    Many years ago I had to replace a mirror, I was able to order one from the parts department in the color of the car. Can't remember how exact the match was but it was awfully close.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • imidazol97imidazol97 Member Posts: 27,676
    car-parts.com
    You might even find one the same color. Is it electric? $150? Maybe $100. $75 for one in Columbus.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • greanpea68greanpea68 Member Posts: 1,996
    You have to file a police report for that to be on the CarFax. That accident will not show up on the CarFax.


    I am pretty sure once a insurance agent gets involved it will show on a carfax.

    Also some bodyshops are online with carfax and they report too. If you did it all side work than you might be able to slide by carfax.

    Also when you get service that is reported also now on carfax.

    GP
  • obyoneobyone Member Posts: 7,841
    Also when you get service that is reported also now on carfax.


    Man that can be taken a lot of different ways. Getting serviced that is.
  • mattandimattandi Member Posts: 588
    Also when you get service that is reported also now on carfax.

    Really??
  • british_roverbritish_rover Member Posts: 8,502
    Yes at some dealers it is reported. A couple of months ago I took a Escalade in trade that had ever oil change over the past 60,000 miles done at the dealer. Every 3,000 miles there was an entry on the carfax that said vehicle serviced at Thomas Cadillac/Jaguar.
  • oldfarmer50oldfarmer50 Member Posts: 24,207
    "...I plan to take this out of her allowance..."

    You mean your paycheck? In my house those terms are used interchangeably. ;)

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • oldfarmer50oldfarmer50 Member Posts: 24,207
    "...a pretty nice 95 Camry LE that just went over 171K..."

    171K and you spent $2100? Hey I got a Ford truck with just a tad more mileage that I can sell you for half the price if you like miled-up vehicles. :)

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • jmonroejmonroe Member Posts: 8,989
    You might even find one the same color. Is it electric? $150? Maybe $100. $75 for one in Columbus.

    When son #1 heard his mother complaining about me not responding fast enough with the repair (It only happened in August of 06', and I'm not so sure she's done practicing yet. Damn, give me a break already. :mad: ) he started a search online to find one. He said he found only a couple places that had the Sonata 06' right side mirror that was both power and heated like the original but not the Blue color like the original.

    I think the reason that he only found a couple for the right side but many for the driver's side is because too many wives have whacked the right side mirrors. Thus a low supply. :cry:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • obyoneobyone Member Posts: 7,841
    I think the reason that he only found a couple for the right side but many for the driver's side is because too many wives have whacked the right side mirrors. Thus a low supply.

    Did he check on ebay? You can also buy the dupli-color paint and clearcoat at Checkers.
  • mackabeemackabee Member Posts: 4,709
    Look at Kbb and in my area private party value is $3435.00 for excellent, $3030.00 for good, and $2530.00 for fair condition. So even if I sold it at fair condition I will still come out ahead. The engine and tranny are clean as a whistle. Heck, last night I outran a NEW Ford Exploder at a stoplight. There's a turn right lane that curves onto the blvd and lots of folks try to get smart and cut in front of you. This is what this guy had in mind as he's the only one on the lane. I'm the first on the right lane and there's lots of cars behind me. So I put my Cambo in power mode and smoked the Exploder. :)
    Mack

    p.s. same scenario a few months ago except I was on the other lane. I was driving my son's Prelude and that car is a dog! I was embarrassed by a Dodge Neon SRT. I would've smoked him with my MR2. :cry:
    :shades:
  • mackabeemackabee Member Posts: 4,709
    Just go to the Hyundai dealer, get the paint code from the driver's door jamb. It's right next to the VIN#, it's usually a four letter digit combo. Ex. 04q2 etc..They do come pre-painted to match the car, and are very easy to install. Just pop the inside triangular cover and disconnect the connector and unbolt the mirror assembly. Reverse the procedure.
    Mack
  • jmonroejmonroe Member Posts: 8,989
    They do come pre-painted to match the car, and are very easy to install. Just pop the inside triangular cover and disconnect the connector and unbolt the mirror assembly. Reverse the procedure.

    I didn't know the mirror could be bought pre-painted. I'm going to check this out. I'm not very good at painting although I'm sure I'm not any worse than anyone else with a spray bottle from the auto parts or dealer.

    Hey, I'm working on a Hyundai here not a Kia. :surprise: Other than that mirror problem that 06' Sonata LX is in purrrrfect shape. It only has 8742 miles on it so I don't want to diminish its value with a home owners paint job on a mirror. :(

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • houdini1houdini1 Member Posts: 8,351
    Kinda what I was thinking. You don't want to ruin the value of a classic like that by doing a bad job on that mirror. Hopefully it won't be reported to carfax.

    2013 LX 570 2016 LS 460

  • oldfarmer50oldfarmer50 Member Posts: 24,207
    "...private party value is $3435..."

    Wow. Used car prices are really wacky these days. But I'm out of touch with so many things it's probably just me. :cry:

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • isellhondasisellhondas Member Posts: 20,342
    Thomas Cadillac...really?

    I went to high school with Vicky Thomas!

    She was the only kid who drove to school every day in a new Cadillac!

    Edit...nevermind. this was Thomas Cadillac in Los Angeles.

    I couldn't find it through a google seartch so it may be out of business at this point. Odd there would be two of them by the same name!
  • jmonroejmonroe Member Posts: 8,989
    You don't want to ruin the value of a classic like that by doing a bad job on that mirror.

    Thank you. There is at least one intelligent being around here. Why is it so hard for the others to get that through their heads? :confuse:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • jmonroejmonroe Member Posts: 8,989
    Just go to the Hyundai dealer, get the paint code from the driver's door jamb. It's right next to the VIN#...

    Well I just finished waxing that beauty (had to be careful not to knock the mirror off its tape job) and it ain't there. :surprise:

    I think you have this fine piece of machinery confused with one of your run-of-the-mill Toyota products. I'll find the paint code somewhere (GM used to put it on the inside of the spare tire cover) or I'll just ask the dealer. You guys have me all fired up and I'm ready to replace that mirror myself. Then I'll know there won't be a Carfax report filed for this insignificant repair. :):D

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • tedebeartedebear Member Posts: 832
    I would've smoked him with my MR2

    If the MR2 is stock I highly doubt it. The SRT-4 has a 0-60 time in the 5 second range.
  • snakeweaselsnakeweasel Member Posts: 19,592
    So I put my Cambo in power mode and smoked the Exploder.

    Smoked the exploder, is that a play on words? image

    I would've smoked him with my MR2.

    Are you sure some of those SRT's are pretty fast. Now I would have done so in the caddy but thats a different story,

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • dapupsterdapupster Member Posts: 5
    My question involves a consumer law issue in the State of: Ohio

    Went in and put down a $500 deposit on a car. Dealer said I needed to sign "draft" paperwork to keep the car ready. Stupidly, I signed and didn't read the back where it says (among other things):

    "Purchaser agrees to pay the balance on the terms specified and accept delivery w/in 48 hours after being notified that said vehicle is ready. failure to timely accept delivery by purchaser of vehical shall give dealer the right to dospose of any vehicle traded in, treating any cash consideration received as a deposit and to PURSUE ANY OTHER REMEDY AVAILABLE UNDER LAW" (i capitalized that stuff)"

    "i understand that this order is NON-CANCELLABLE and deposits are NON-REFUNDABLE"

    Can they sue me if I tell them i don't want the car anymore? What would most dealerships do? Keep the deposit or threaten me? I was going to pay all cash for the car from my savings, so I wasn't going to finance it. They didn't fill out the VIN # of my trade in either on the front of the contract, so is it valid if it's not completely filled out? I am happy letting them have the $500 deposit so that I can walk away from the deal, but I'm worried they may show up later and sue me to "purchase the car". The car's still at the dealer.
  • mackabeemackabee Member Posts: 4,709
    In the event you find one that's not painted, don't paint the mirror itself. Only the housing. ;)
    Mack
  • mackabeemackabee Member Posts: 4,709
    Why are you not picking up the car? Seems to me you had buyer's remorse and are willing to lose $500 bucks? Tells us the rest of the story.
    Mack
  • mackabeemackabee Member Posts: 4,709
    When I bought it back in February trade in was @2100 in good condition. So I figure I'm still ahead of the game.
    Mack
  • mackabeemackabee Member Posts: 4,709
    Ah, there's the catch. Not stock. I used to eat Bimmers for breakfast and sometimes even lunch!
    Mack :shades:
  • tidestertidester Member Posts: 10,059
    If the dealer represented the document as a "draft" then I don't see how it can be binding. But then one wonders why they would require you to sign a document if it is a draft. In any case, they should refund your deposit if it you don't want the car. Any legal action on their part would end up costing them more in bad publicity than they would ever want.

    Any legal eagles with opinions on this?

    tidester, host
    SUVs and Smart Shopper
  • madmanmoomadmanmoo Member Posts: 2,039
    Tidester,

    Why should the dealership refund his money? They traded a car from their inventory, paid for a dealer swap, gave up holdback on a car.... there are quite a few costs associated with this. The vehicle might be a piece that would be difficult to sell. I think $500 non-refundable is completely reasonable.

    The dealership is bringing a car onto the lot for him. If he doesn't want the vehicle anymore, then he forfeits the non-refundable deposit.

    We do this all the time and we do keep the money if someone backs out. He isn't obligated to purchase the vehicle, but forfeits his money.

    This is the cost of not doing business but having the dealership work for you.

    -moo
  • tidestertidester Member Posts: 10,059
    Why should the dealership refund his money?

    Because they are civic minded people who want to maintain friendly customer relations? Dealers refund deposits all the time and, if they do so in this case, they may get real sales from this customer in the future. Otherwise, they will likely never this person (and friends and relatives and associates) again.It would be a wise gesture. :)

    tidester, host
    SUVs and Smart Shopper
  • madmanmoomadmanmoo Member Posts: 2,039
    I don't think so. He agreed on a non-refundable deposit and the dealership agreed to incur costs to bring a vehicle onto the lot for him.

    No hard feelings, no bad customer relations. The customer decides that he doesn't want the vehicle and forfeits his deposit.

    If the "customer" complains to his friends after the "non-sale", he'll look very silly.

    "I agreed to give the dealership $500 non-refundable money to get the car I want. I decided I didn't want it and now they won't give it back."

    ............

    C'mon, Tide. Would you run a business that way? There are always grey areas where you might refund the money, but that would be in special cases where they became unable to purchase the vehicle or the dealership didn't incur any extra expense.
  • isellhondasisellhondas Member Posts: 20,342
    Tidester, I agree with you here.

    I know we have never kept a deposit but we always MAKE SURE we have a committed customer before we will dealer trade a car that is tough to sell. I don't want Buyer's Remorse coming later.

    I will make sure they know, this is a car we really don't want in our inventory. If they act wishy washy or ask if the deposit is refundable, we won't do the deal.

    We have gotten stuck but not very often.
  • madmanmoomadmanmoo Member Posts: 2,039
    It's all in the presentation. If your dealership decides they don't need to take non-refundable deposits, that's their decision. However, if the customer agrees to it, then they should live by it.

    What ever happened to taking responsibility for your actions? How would you feel, as a customer, if the dealership decided not to honor a deal that you signed up for?

    -moo
  • isellhondasisellhondas Member Posts: 20,342
    I agree with you in theory.

    I have little patience for a customer who backs out of a deal.

    It's long term thinking that causes us to return deposits.

    OK, the customer was a flake and we have every right to punish him by keeping his deposit. No question.

    But, the goodwill generated by giving the deposit back will pay more dividends in the long haul.

    Sometimes a customer will come to grips with the fact they car they want is an oddball car that isn't appealing to the masses. They will often decide at that point to buy something different.
  • lls57lls57 Member Posts: 57
    I must be missing something. Where in his story does he say it was a dealer trade, and that the dealer incurred all of these costs? As I read it, they are just holding the car for him. I'm with isellhondas on this, sure they have a right to keep the deposit, but the dealer is probably better off in the long run if they refund it.
  • madmanmoomadmanmoo Member Posts: 2,039
    After rereading the OP, it looks like I assumed that it was a dealer trade. I guess I was wondering why else would he put a deposit down.

    Yes, if it is just a car sitting on the lot, then that's the grey area I was referring to. No harm, no foul. Refund and move onto the next one.

    -moo
  • british_roverbritish_rover Member Posts: 8,502
    That is strange that there happened to be two of them. Thomas Cadillac here is a combo Cadd/Jag dealer.

    Strange bedfellows there. To say there demographic leans to the older side would be the understatement of the year.
  • jmonroejmonroe Member Posts: 8,989
    I must be missing something. Where in his story does he say it was a dealer trade, and that the dealer incurred all of these costs? As I read it, they are just holding the car for him.

    I was about to post the same question but when I went back to see the posts made while I was getting ready to make mine, you beat me to it.

    moo...I don't agree with your post where you said that the poster would look "silly" complaining to his friends about a sneaky dealer because he would never have told them the "whole story". He'd only have presented it his way and a dealer would look bad because of this. But you already knew this, right?

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • madmanmoomadmanmoo Member Posts: 2,039
    I suppose it would be a story that changed pretty quickly when told to friends.

    At my dealership, we have folks who order cars that are $150k. Because these people will make orders and then back out after 4 months, or a year when they arrive, then we keep their money. They sign a contract stating that there $1,000, $5,000 or 10% of total MSRP is a non-refundable deposit. If they back out, we keep the money to cover any costs associated with a highly personalized vehicle that may sit on our lot.

    People try to back out? Watch them get their head's straight quickly when you remind them that we're keeping their $15,000. Or, watch them not care and walk away from it.

    Your word is your word. There is grey area, however. That's for the dealership to decide.
  • verdugoverdugo Member Posts: 2,288
    He agreed on a non-refundable deposit and the dealership agreed to incur costs to bring a vehicle onto the lot for him.

    We don't know the specifics of the case, but I am guessing that the original poster didn't think/wasn't told this was a non-refundable deposit.

    If he did know that, well, that's a whole different ball game and he shouldn't get the $500 refunded.
  • madmanmoomadmanmoo Member Posts: 2,039
    Yup,

    I think I've made one too many assumptions on this particular poster's comments.

    I think for the most part we're all thinking the same thing here.

    -moo

    edit: This forum seems perfect for my comments as well. I'm a salesperson misleading myself. How appropriate. ;)
  • volvomaxvolvomax Member Posts: 5,238
    I've got to agree w/ moo here.
    Dealers are businesses, not charities.
    If you go to the trouble of bringing in a car that you wouldn't bring in otherwise I think it is perfectly reasonable to keep the deposit to defray your costs.
    If the customer doesn't like that, well they should be more thoughtful before agreeing to a transaction.
    The salesperson SHOULD stress that the customer is signing an agreement to buy the car,and that if he chooses not to that the deposit is non refundable.
  • mackabeemackabee Member Posts: 4,709
    Maybe it was an incoming unit and he put a deposit down to hold the car so it wouldn't be sold or traded. :)
    Mack
  • jipsterjipster Member Posts: 6,296
    Purchaser agrees to pay the balance on the terms specified and accept delivery w/in 48 hours after being notified that said vehicle is ready.

    After rereading the OP, it looks like I assumed that it was a dealer trade. I guess I was wondering why else would he put a deposit down.

    Terminology reads as if it is a dealer trade. Unless it is coming straight from the factory, why would it take 48 hours for delivery and vehicle being ready, if the vehicle was already at the dealership?

    If the dealership cost for the trade-in was $500 or over I would keep the deposit. If less I would only refund the difference. Nobody gets a free lunch on my watch. :mad:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • madmanmoomadmanmoo Member Posts: 2,039
    Attaboy, Jip. :)
  • tidestertidester Member Posts: 10,059
    Would you run a business that way?

    Apparently a lot of businesses do operate that way! :)

    Isellhondas is a credible, smart, highly experienced and eminently qualified authority on this issue and I side with him. Volvomax, on the other hand, ... (JUST KIDDING!!) :P

    tidester, host
    SUVs and Smart Shopper
This discussion has been closed.