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My Salesperson Misled Me
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If they can't come up with the title, it's easy to unwind a sale.. I'm guessing that any multi-million dollar operation can manage to get a clear title within a month...
Unless you are saying that car dealers are untrustworthy? :surprise:
The title thing might be the law in Taxachusetts.... but, in the Heartland of the country, we trust our businesses to do what they say they will.
regards,
kyfdx
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it was on the lot for at least 3 weeks. i live near the dealership and on my way when going to the local home improvement store.
the car was on the dealer website and they were asking a lot of money for it.
either i got hosed on the trade or they were fishing for a whale.
Ahh the Communistwealth of Massachusetts.
Let's NOT make things easier for commerce.
we have had several conversations, and she has been asking opinions of anyone at work that knows anything about cars.
i talked her out of buying a stick car. she had never driven one and has a fairly long commute and winter driving can suck.
she says she almost bought a 'certified' car, but insisted on having an independent inspection. it was just someone at work who used to be mechanic. they showed her that the drivers door had been replaced and the left rear panel at least repaired. she asked me about 'certified' and i told her there is manufacturer 'certified' and dealer 'certified.'
considering what dealer the car was being sold at, i was pretty shocked at the 'certified' designation.
"To help in that regard -
Arguement = argument
grammerical = grammatical "
I hereby appoint mmm , Lord High Grammarian Pro Temp , given the absence of richard. We are kind and forgiving but spell it correctly to give it weight. With google and yahoo there is no lack of spell check. Your point is better appreciated if it doesn't hurt our eyes. tia, Now back to our regular scheduled program/ programme.
That should be "regularly" as an adverb. Also, your sentence is missing a predicate. :P
tidester, host
SUVs and Smart Shopper
Where is he btw?
If your GF's score wasn't high enough for the lease in question, the dealer may have gone to the captive lender,VW Finance, and gone with their program.
Typically, a captive lender has a lower rate, but you give up some additional money off the car.
Total BS.
Mico
Sounds reasonable to me.
tidester, host
SUVs and Smart Shopper
Mico
Sometimes Nissan would have a special rate and a rebate. Sometimes you could only get the rebate if you went with their financing. Perhaps these folks didn't qualify for the special rate because of their credit. I don't know. Stranger things have happened.
Yes, he does
Yes, he does
"Haha, fair enough. If he sells them and says it's a bunch of crap, then I would take his word over mine. He knows the incentive scales and how it works with that manufacturer. Don't listen to anything I say anymore on the subject "
Some just don't want to be informed sir. I would
give credence to Mr.T that this may belong in the credit crunch forum.That VW finance would raise the price of a vehicle ( extra insurance) during very strange times indeed does not strike me as unusual. So a medium FICO has to put up additional collateral. A month ago McDonalds was denied overnight financing by JPM. Very odd times and in retrospect silly.
"Now back to our regular scheduled program/ programme.
That should be "regularly" as an adverb. Also, your sentence is missing a predicate.
Indeed it should. Film at 11. Predicate, I don need no stinking predicate, I ain't got no predicate. Apologies to the younger Huston.
I'm not a car salesman, dealer, or any kind of employee.
But, in general, in all states I think, if you have not taken actual 'possession' of the car - driven it off their lot, it is not a sold car.
Tell them you've changed your mind. Demand your check back. If they will not do this, go directly to your bank and stop the check.
If the price was clearly displayed on the car it wouldn't seem like they were trying very hard to beat you out of $250. I wouldn't let that stop me from buying considering they promptly corrected their error.
tidester, host
SUVs and Smart Shopper
You bought a car without even looking at it? How about a test drive to see if your daughter liked it?
All that info is available on the internet. Did you do any research before going in?
It sounds like you were the stereotypical uninformed customer that sales people talk about. Search these forums for the term "clubbed like a baby seal".
Yes, I think you can unwind this deal.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
They made an error, then agreed to fix it. Where is the problem exactly?
Number 1, the deal got me in on the premise he was going to give me a great deal on a trade in, (he didnt) my kid reall wanted the car so I decided to pay cash (yes my decision)..this is how I see the deal. I should have walked out then.
1..We were told the 2200 rebate was going off Friday night (which according to the net when I checked that week was true) BUT it changed and was contined to Monday which according to the dealerships I have talked to is common practice when a rebate goes off on Saturday. Salesman misrepresented this. and I would have taken the weekend to do more research.
2. We did do a test drive, I did compare with other dealerships, however the car
we chose did not have the same options as the one he quoted me over the
phone. The paper work was all screwed up from the time he stared. The first
price of the car we purchased was higher than the car with more options.
Even though they did so call fix the problem..what if I had not caught the mistake, what if Ive overlooked something else?
I have no faith in this dealership. The one thing I did not do is checkout this
dealership, as its over an hour from my home, now that I have done a
dealer check..they have a horrible record, complaints just like mine,.
3. When I ask about the 2009 Tiburon, he lied again..saying that he did not know when they would be out..Ill give him this one, as I should have checked better, however i HATE LIARS.this is the last year for the Tiburon.
So to those of you that ask what is the problem..the problem is this dealership sucks, and if they have done me like this inorder to get my business, I dare say wha the customer service is going to be. we do not have a hyundia dealership in our town.
Yes I should not have felt the pressure to get the car for my daughter that day, but I did..and if I wasnt the type of person to research I would not be on this forum now..I just want to cancel the deal, I have not taken the car from the dealership, they dont have a check with the right amount of the purchase and the car has not been detailed or had anything done .
Theyve given me the old Im losing money on this car..so I say..you know what..let me help you out..KEEP THE CAR and YOUR MONEY and Il take my check and go home.
id even be willing to pay their doc fees to cancel this.
THey have signed paperwork and I have my word saying they lied to me about key reasons for my purchase..
Ah, so the the real problem is buyer's remorse. You feel some sense of responsibility here because you would not have written the line above otherwise.
I suggest that you do go and try and unwind this deal because you will never be happy with it even though it sounds like a reasonable, if not great, deal. Having said that, you are an adult, you have signed a legally binding document and you should be prepared to go through with it.
And if I cant unwind it, it wont be the end of my world, its a car, not a realatioship. Its my daughter that has to be happy with the car not me, shes 17 none of this is going to matter to her.
Bad dealerships need to be made accountable.
Paying sticker price is a "great" deal? Spoken like a true salesman. :P
Simply ask for your deposit back.
be contrary to justice." --Thomas Jefferson
Keep the above in mind when negating the deal and don't pay them any $ for almost getting away with a bad for you deal. You being dissatisfied is reason enough for stopping payment on your check.
Your numbers don't add up. A sticker of $18,925 minus the $2,250 rebate is $16,725. Add about $1,000 in tax and around $500 for "theft thingy" and doc. fees....should be around $18,200, don't know how you came up with $16,325 out the door (out the door meaning the total amount you paid, everything included)
I hate customers like this. They see evil in every corner, shop all over town then back out of deals. What a giant PITA. It sounds like the dealership has done a good job of helping him out. And with the amount of profit that he's paying, what exactly does he expect? Ritz Carlton service?
Buy the car for your daughter and be done with it. You're all tweaked out about a couple hundred dollars and the vehicle not being made next year. Big deal.
Sigh.
I think a lot of the problems related to the customer-dealership exchange come about because the details of a new car purchase are so numerous. Lots of people don't understand all the legal documents they have to sign, and certainly dealerships have a lot of leeway to put in fee after fee after fee. Even well-prepared customers have to go in there prepared to get up and walk out without looking back the first time they see something they don't like, if it's something which the person on the other side of the desk won't resolve immediately.
2014 Mini Cooper (stick shift of course), 2016 Camry hybrid, 2009 Outback Sport 5-spd (keeping the stick alive)
You're assuming, as you did in the post you made yesterday in response to my post but then deleted, that the poster got no discount off MSRP. Really there is not enough information (or good enough quality information) in the original poster's posts for any of us to be certain what sort of deal the poster got. Maybe you should give the dealer the benefit of the doubt though and not automatically assume that the dealer reamed the other poster.
I have no record of a deleted post. Where did you see that?
tidester, host
SUVs and Smart Shopper
I read your post and I see a classic case of buyers remorse, thats all.
So the dealer tried to make an extra $250, big deal.
You are paying for an unneeded theft thingy of your own volition.
The fact that the Tiburon is going away is immaterial. Car models change all the time.
Sounds to me like you got a pretty reasonable deal for the most part. Yes, you may have had to work for it,but thats life.
If your daughter likes the car, keep the car.
The alternative is to start the process all over somewhere else and probably end up w/ close the the same numbers.
read my original post. in fact the price was in line with all comparable prices.I
wanted to back out of the deal because of other
reasons.which I understand to you GUYS that makes no sense but it does to me
.
ANd to the smart alec poster who make the comment about backing out of
deals..Ive bought 9 new cars and about that many used ones and never ONCE I changed my mind or
have felt I was done wrong or experienced the feeling of not trusting the dealership.
I called the dealership this morning and we both agreed that I did not trust them
and taht was the issue at hand. He was very agreeable to let me cancel the purchase.
So the story does have a happy ending for me. Geez..it amazes me how off topic something becomes.
P>S> my user name is HAIRGAL...indicating I am a WOMAN (smiles)
Ive bought 9 new cars and never until now..number 10 have I had a problem..I think I do have a little car savvy..even for a woman
I never complained about the amount I wound up paying..but the trust was the issue..typical man..hears and reads what he wants.
Personally, though I do understand that you were insulted by the price differential that you discovered, they did fix that once called on it, so bottom line, were you damaged by this dealership? It doesn't seem so to me.
I would have taken the car, understanding that this is just kind of how the process works. The price of each car is a totally negotiable deal - you do the best you can to drive the price down, the dealer does the best they can to sell the car for the best price they can get for it - it's how the game is played, and I don't get insulted over it, even if I can call them on something - I just make them fix it with a wag of the finger and move on..... That's why I'm wondering what you are going to do now?
I was hoping you would be a bit more specific than that. I am taking that to mean that it was in this topic.
When I tried to respond to the post I was unable to because the database was being updated. Perhaps it got lost in the update?
That's possible. One of our servers has been lagging a bit and might have gotten confused.
tidester, host
SUVs and Smart Shopper
Correct.
Typical woman... always complaining. See how that goes over? Not well. Please, let's leave the unnecessary insults out of it.
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2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
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Hairgel never wrote he got additional discounts. He said he was $250 over sticker price, and then the dealership lowered it to sticker when he complained.
For hairgel to have paid $16,325 "out the door", the purchase price on soley the car would need to be around $15,000. The sticker was $18,925. Which means he would have needed to have gotten around a $1,675 discount off the sticker price. Which is kind of steep on a sub 20k car.
Are you the one on the "sauce"? I never deleted anything in a response to your post.
But, yes, I assumed hairgel did not get any additional discounts based on the info given. He got the dealership to deduct $250 off the sticker as he felt he was overcharged. He mentions a $500 "theft thingy"... but no $1,800 discount.
Really there is not enough information (or good enough quality information) in the original poster's posts for any of us to be certain what sort of deal the poster got
I agree with that. I asked for more information from hairgel... chose to ignore the question. :confuse:
Maybe you should give the dealer the benefit of the doubt though and not automatically assume that the dealer reamed the other poster.
LOL. Now who is making the assumptions? :P
I never wrote or implied hairgel was being reamed... just that he paid sticker price, which in my opinion is not a good deal on a car with a $2,250 rebate. Would you agree with that?
I've always maintained/written that if a dealership can get sticker, good for them... nothing wrong with that.
Aaahaaaa! Things are starting to become clearer. No, you never said the price included TTANDL, but you did say the price was "out the door". Do you understand what the term "out the door" means? I tried to explain it to you.
p.s the going to the Oklahoma tag agency would be a necessary piece of information.