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Good luck to us all!
After giving us $5,500 for our 2002 EX with all options except rear spoiler, they have listed it on their website for $8,295. I don't think they will get close to that figure unless they do some body work (door dings, paint scuffs, small stone chip in windshield) or find a completely clueless buyer. I think we would have needed to put $500 into fixing up our van's exterior in order to sell it privately for $7,000 or so. That's why we ended up trading it in, which was a first for me.
In the end, I think we got a good to very good deal on the new Sedona and a fair to below average deal on trading in the old Sedona. I give myself a B-minus for the deal I worked and am actually somewhat disappointed in myself. Oh well - I can always blame it on the wife who rushed the deal a bit and gave up our old Sedona's payoff figure to the dealer
FWIW, I got a quote today that was $7400 below MSRP for an 06 LX, which was about $600 more (i.e. a higher price, used to be $8000 off MSRP) than a few days ago, from the same place.
MSRP: $27,559 (slightly bloated)
Document fees: $349
License&Tags: $427
Rebate: -$4,000
Discount: -$1,600
Purchase Price: $22,735
Trade: -$5,000
Subtotal: $17,735
Sales Tax (8.1%): $1,435
Out the door: $19,170
They were kind enough to round it down to $19K and explain that they were already "in the holdback". Note that I know I goofed a little bit somewhere in those numbers.
Now prior to this, I told them they needed to be at $18K OTD. So I offered $18,250 and after about 10 minutes, they didn't even bother to counter and let me walk.
Still not sure what to make of this, but I'm sure they figure there aren't that many EX's with Power Pkg's left so they'll roll the dice a little longer and perhaps they'll get some additional incentives from the factory. I'm also proud of myself that I didn't bite because I typically roll over in these situations and the reality is, I don't NEED this right now.
Your feedback welcome.
$20,000 seemed like a good target for a 2006 EX with Power Package (MSRP $27,265 if I recall)...in January. Someone reported maybe the unpublished $1,000 factory-to-dealer incentive is NOT in play for February, so they may not have as much room to get close to the $20k.
Excluding license/tags, you were quoted a price of about $22k. That sounds too high.
What is the price of the vehicle, WITHOUT tax?
As brian1 said, you should be able to get a 2006 Sedona EX for around $20,000. You should be able to get DVD and moonroof installed for $2,000 or so.
If your $23,500 price includes tax and the interest on your 8.25% vehicle loan, that sounds very good. Actually, that would almost sound too good to be true.
Financing $23,500 for what you are getting sounds too high, as brian1 mentioned in his post.
To close out the story - I finally contacted the GM at West Palm Kia. Most customer unfriendly General Manager I have ever met. The dealership is running ads saying that if you can't reach a deal, come see him. GOOD LUCK.
In his last email, when I threatened to take my complaint to the Better Business Bureau - he called me a bigot (couldn't be further from the truth, but I have it in writing). So before you go see Mr. Chris Rodrigues (he gives his name on the radio) think again and do your homework on this dealership. They don't deserve anyone's business.
Transcript from last month's chat
Edmunds Price Checker
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Did you get a good deal? Be sure to come back and share!
Edmunds Moderator
We are still looking around in our area but there don't seem to be too many 2006 sedonas left.
We are trying to decide if we should move on this or keep looking.
$20,000 for an LX with the factory DVD Entertainment package and aftermarket leather seems like a fairly decent deal to me. In January, a base LX was going for around $17,000 or maybe $16,500 if you bargained hard. I think the DVD package invoices for around $1,000, and another $1,000-1,500 for leather puts you in the mid $19s based on January numbers.
People haven't said much lately about February deals, but someone mentioned the dealers don't have as much unpublished incentives from Kia and so the pricing isn't as good in Feb as it was in Jan.
Good luck and let us know how you do.
That said... I am surprised you thought the dealer was obligated to provide a loaner car. There is no such law, and most vehicle brands do NOT offer loaner service. Some dealers are nicer than others and will give loaners in certain situations (e.g. if you complain a lot, if your car is in the shop for several days, if you have a collision repair)...but this is a dealer-by-dealer basis.
Point being, you should NOT be hating on Kia about this. You didn't do your homework in this area before buying the van.
I am really sorry to hear about your experience with your sedona. I purchased a new 2004 in May of 04. It has 80,000 miles on it. I have never had a problem. I still have the original brakes on the van, I just purchased a new 2006 EX with the power package and luxury package in velvet blue from Jack Miller Kia in North Kansas City.
The MSRP was 29,895. I paid 21895 plus a 199 processing fee that included the 30 day plates. I only have 500 miles on it. So far, it seems great.
The gas mileage is better than I expected, I averaged 21.69 in cold weather bucking a wind on that first tank. We really appreciated the heated seats.
I did the entire transaction online. I drove down to KC from southern MN to pick-up the van, We spent no more than 20 minutes in the dealers place of business,
John
Here in Louisville, there are four Kia Stores, all owned by the same auto group, Montgomery Motors. EVERY Kia sold by them WILL have added a $79 "stripe" package, AND, a sort of "RFID" device that mounts under the dash requiring you to swipe a plastic RFID card to get the engine to start. No alarm, no tracking system. It's a SWITCH. It is labeled as a "security" package, and of course, it is. It's even added to '06 and '07 Kias WITH the factory alarm system.
But this ain't no "Lojack". Lojack actually WORKS, and it's a full grand cheaper. Even the after-market "Theftstopper" system only runs about $350 installed. I've seen similar systems to these at flea markets and on-line for less than $50.
The ONLY thing it does is disable/enable the starter circuit. There's no GPS or tracking service. The price? $1695!!! Bear in mind you CANNOT purchase a car from this group without this ad-on. They will not put a Kia on the lot or in the showroom without it. So, the newspaper/TV/radio price they advertise on a 2006 Sedona LX is $16,990, but there is no car and never will one be at that price. The total is $16,990 plus the stripe plus the $1695 RFID. This is three years now they have done this I know for sure, since it's on the 07 cars, too, from Rio to the top. Tax, license, papers fees on top of that.
Any other dealers around the country do anything like that?
I can buy a Kia in other nearby cities within a hundred miles or so without this shakedown, but of course their bottom line price is somewhat higher than what these stores advertise to give them more profit in the package. But at least that's HONEST and still doesn't come up to the local Kia store total purchase scam! (Add-on isn't even considered in any trade-in price since it's a junk gimmick one could buy for $50 on the internet.)
Sometimes the total purchase experience prohibits buying some cars in some geographic areas. (One of these store's service departments also includes $80 for an "oil system flush" in each 12K warranty service and will only take it out if you make them - otherwise they don't tell anyone it isn't needed for Kia warranty and isn't needed at ALL in modern engines.)
The finance guy was not as nice. After making us wait nearly 1hr, he tried to pad the deal with the usual "document fee". $50 in this case. I explained that the $23,600 price I agreed to pay is IT, and the only other fees I will pay is to the government for their cut (TT&L). He agreed to take it off, but then proceeded to screw up on the numbers. I clicked my calculator and made him print the Buyer's Order some 4 times before he got the number right. Meanwhile, my two boys (2 and 4yr) just about tore their two showroom cars apart. :P
Dealership: Performance Kia, Houston, TX
Test drive and touchy feely: 1-1/2 hrs.
Negotiation: 20 mins.
Waiting on and then duking out with the finance guy: 1-1/2 hrs. :mad:
Taking delivery next day: 20mins.
Van was shined up and detailed, with a full tank of gas. Nice touch.
In 1wk, we've already put 1,000 miles on it shuttling visiting relatives to and from the airport, plus a trip to San Antonio. So far - great van! The '07 Hyundai Entourage was ever so slightly more refined - some better interior trim material and barely noticeably better ride (could be difference in the test drive route). Definitely not worth the (at least) $6,000 premium over the '06 Sedona.
I've already downloaded the Safety Recall Notices and will be calling Kia USA for a confirmation. I studied them closely and they are really just some minor details.
It has little problems constantly. Check engine light for no apparent reason, "TPMS" light comes on when nothing wrong, then when needed it doesn't work, the front airbags malfunction (don't deploy, just warning lights), ESC & ABS lights come on for no reason, parking break won't release all the way, not to mention the recalls.
Service tells me to see Sales; Sales says it's a service issue. Service gives me a "loaner" car, only to tell me there is nothing wrong with mine. I lose work time to drop off the car and pick it up. I have filed complaints with the BBB, the Attorney General's office, all the media in the area. Nobody cares.
Weston Kia of Gresham, Oregon made promises to help me with the problem car, guaranteed me that the 2004 would not be sold, but returned to Kia in California for diagnosis and technical training, but turned around then next day and sold the car off the lot. Telling me that they "had a permanent fix for the problem the car was experiencing."
I don't have as big a problem with the fact that I am paying too much money for the 2006, my problem is that I traded one bad vehicle for another equally bad vehicle. My original trade-in was upside down, but we needed the family vehicle so I took that loss.
1. Go to another Kia dealership's Service dept.
2. Contact Kia USA customer relation
I realize venting your frustration online can be rather therapeutic for you, but none of us can really do anything to help your cause. Right after I bought my '99 Hyundai Sonata, I read online about similar complaints about Hyundai cars at the time. Most chose to contact HyundaiUSA directly and got them to work with the local dealership service dept. One Hyundai Forum even help set up a Customer Mediation Service. HyundaiUSA appeared very eager to work with their customers to solve quality problems. Now Hyundai is climbing pretty high on the Customer Satisfaction and Initial quality Index.
Since Hyundai owns Kia, I would imagine they share similar corporate policy. Our experience with the '99 Sonata is one major reason we bought the '06 Sedona. After 7yrs, I still drive the Sonata everyday to work. And it is still under warranty for another 3 yrs. I've only had to use the warranty once - to fix a bad master clutch cylinder at 4-1/2yrs. I'll probably drive it for another 7yrs, or until it starts giving me major problems. By then, resale value wouldn't mean anything to me, and I'll probably just donate it to charity.
We plan to do the same with our '06 Sedona.
I would love to:
1.) Contact another Kia dealership in my area, however, the other dealership near me, the "oldest Kia dealership in America" shut its doors recently --I did contact them before they closed, but their response was to show me 3 other vans sitting on the service lot with exactly the same problems and no way for them to diagnose or fix and
2.) As I posted earlier, I have contacted KIA Motors America and have had no response, other than "thank you for the information" because the problems do not pose a "safety risk" according to corporate, I just need to keep dealing with my local dealership/service.
Driving my car until it started giving me major problems was my intention as well (which is why we purchased GAP insurance and the extended warranty). However, I did not expect to experience the first of the long string of unrepairable issues with less than 1,000 miles on the car.
Personally, I've never found extended warranty to be worthwhile either. In essense, you are betting money against your own car, that it will lots of trouble years from now (5/10 yrs in this case) - enough that all the repair bills will more than offset your original investment in the warranty. IMHO, if *I* had that little faith in the car, I should've bought some other vehicle.
That's why the long warranty works for me. I figure if I invest whatever money I didn't spend on the extended warranty, in 5/10yrs or more I would have acrued funds to help pay for repairs, if necessary, for a few more yrs, beyond which is time to get rid of the car anyway.
Obviously, everybody manage their risks differently. Unfortunately, yours didn't work out.
BTW, I bought my '06 Sedona knowing about "all the safety recalls". I downloaded and study them and found them to be minor in nature and don't pose any immediate threat to my family's safety. I will schedule with the local service dept to get them taken care of. It's the first yr of a redesign and I accept the fact that it will have some minor issues here and there. If you are not ready to accept that, you shouldn't buy the car. My '99 Sonata was also a first yr redesign. It too had one (or two?) recall, which was taken care off by the Hyundai service dept.
To me, what is not acceptable is things like one of my coworker's brand new Ford F-150 burnt to the ground because of a faulty cruise control circuit, and the fact that Ford delayed admission of the problem and tried to cover up the issue. Kia, in this case, responded to the problems found and published the recalls barely 6months after NorthAmerican introduction of the '06 Sedona. i much prefer that.
Price was $22,260 after $4000 rebate before TTL.
Just wanted to post my numbers -- this forum was very useful to me before my purchase.
Have been driving for around 2 weeks. 15 MPG for the first tank. A little smaller than the 1998 Oldsmobile Silhouette GL that it replaced. Happy with the Sedona overall.
I've been trying to get KIA to do something about this since early September 2006. After much prodding I had a factory representative go for a fuel consumption test with me. The 28MPG Highway / 7MPG City I mentioned above was the results of that test. Since then KIA has REFUSED to do anything. There's even a loophole in the lemon law since mileage is not covered. So, BUYER BEWARE before making this purchase.
Kia Dealership in Auburn, WA. Nice salesman, easy experience.
It is hard to understand how you can get 28 mpg highway but only 7 mpg city from the same vehicle. Perhaps a skilled mechanic might have some ideas?
Personally, I would scour the web, including Kia's own good info in their Kiatech area, looking for any sort of mechanical/driveability issues. Start reporting the symptoms to your dealer in hopes of getting them to replace as many components as possible. You probably won't need most/all of these new parts, but you might just find the needle in the haystack, i.e. the problem part that is causing the poor city fuel economy.
At this point, you've got nothing to lose.
I also have a 2004 that I purchased new. It has 82,000 miles with no problems. In fact, I still have the original brake pads on it. While I love this Sedona, the 2006 clearly has a higher level of refinement.