Stories from the Sales Frontlines

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Comments

  • jipsterjipster Member Posts: 6,299
    But youre not paranoid or anything are you?

    No I’m not. You and 'joel' must have me confused with ‘jipster’

    I started to post, "It's not so bad" (in reference to being paranoid), but figured you'd chime in with something... YIKES!!, which is another sign of paranoia isn't it??? Anyhow, glad to see you didn't disappoint me... again. :P
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • imidazol97imidazol97 Member Posts: 27,745
    >The county I live in is the number 1 repo and forclosure county in the state, and if I heard correctly the country.

    But look at it a different way: all the advertisements required for the sheriff's auctions keep the local paper in business--of course they moved their printing plant to the next county a few years back!

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • mrsuzukimrsuzuki Member Posts: 58
    True statement.

    :(
  • sterlingdogsterlingdog Member Posts: 6,984
    "I was there five hours..."

    Now, now my child. It is "...we TAUGHT you better than that." You don't realize that the F&I guy had to tell me about his three marriages, his two back surgeries at Duke, his three children and what they are doing now, PLUS explain 6 types of insurance, make three phone calls to the bank regarding my interest rate, take one smoke break with me, get two keyless remotes keyed, find my car manual, and write up the contract. Let me see you do all of that in under five hours. FYI, dinner was an option but I was in a HURRY. Now go find something to do and behave yourself. (See what I mean you guys?)
  • jmonroejmonroe Member Posts: 8,989
    "I was there five hours..."

    ." You don't realize that the F&I guy had to tell me about his three marriages, his two back surgeries at Duke, his three children and what they are doing now, PLUS explain 6 types of insurance…


    Excuses, excuses, excuses. You’re supposed to get out of there, put the top down, drive that beauty home and wax it. :D

    I can see you need a few more learnin posts before we let you out on your own again. :surprise:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • joel0622joel0622 Member Posts: 3,299
    Sad Day in Ohio

    I thought we were going to be talking baseball :shades:
  • michaellnomichaellno Member Posts: 4,120
    I thought we were going to be talking baseball

    Rockies in 4, baby!
  • mrsuzukimrsuzuki Member Posts: 58
    Reds in 08!!
  • sterlingdogsterlingdog Member Posts: 6,984
    It's ok Tom. We understand. I live where all of the textile plants got out sourced. I saw friends and neighbors lose their homes, cars, etc. One of my best friends locked the door to his plant one night and went home foreever at age 56. Who's going to hire you at that age? I hired him as a PE teacher in our school system. He is wonderful with kids and has begun to find peace after feeling like he was a failure. He also gave up $125,000 a year in exchange for $40,000 a year. Thank you NAFTA. It's enough to make you cry at times. Still, we have to go on. Feel free to vent here any time. These guys listen to my mess all of the time---and I'm just a customer.
  • [Deleted User][Deleted User] ColoradoPosts: 0
    Would love to see it too, been trying to get tickets since noon... this online vendor flat out sucks!!!!
  • sterlingdogsterlingdog Member Posts: 6,984
    Thanks buddy. That's why I stick around. He needs our help. Wait until the day he hears who I really am. We'll have to give him 2 xanax, 2 valium, 2 prozac, and put him to bed.
  • jmonroejmonroe Member Posts: 8,989
    Halfway into my sentance, he walked out the door on me saying he was going to Naples.

    Isn’t that kinda far to go for a car? The shipping costs alone will kill this guy. Now, if you were selling Range Rovers I could understand this since they can swim.

    You don’t have to believe me; go take a look at post 18151. :shades:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • sterlingdogsterlingdog Member Posts: 6,984
    BTW, I did sign a sheet saying that the six insurances had been explained to me and then I checked off either "Declined" or "Accepted" for each one. I did feel that he tried harder on the rate because I purchased the GAP. But then I also kept pushing the rate issue.
  • joel0622joel0622 Member Posts: 3,299
    Would love to see it too, been trying to get tickets since noon... this online vendor flat out sucks!!!!

    I heard the site got 8.2 million hits yesterday when it opened and crashed not only the ticket site but the entire site of the vendor handling the sales.
  • jmonroejmonroe Member Posts: 8,989
    Thanks buddy.

    What the heck is going on here. I think I'm being tag-teamed. I suggest you look at Edmunds bylaws, that is strictly forbotten here!! :mad:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • sterlingdogsterlingdog Member Posts: 6,984
    If I hadn't stayed the 5 hours, I couldn't have afforded to drive it home and wax it. You're not a bad boy---you just stay confused.
  • sterlingdogsterlingdog Member Posts: 6,984
    If I could only teach that boy how to spell and use punctuation.
  • jmonroejmonroe Member Posts: 8,989
    If I could only teach that boy how to spell and use punctuation.

    Where were you when I needed you? If it weren't for those two subjects I would have made it into med-school. Now I'm just a semi-retired engineer failure !! :cry:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • [Deleted User][Deleted User] ColoradoPosts: 0
    Yeah, and today it starts you at a please be patient screen with a counter that counts down from 120 seconds in order to TRY and get a connection to the server. If one isn't available, it's supposed to refresh and start the counter over. 8 times out of 10, I got 'page could not be displayed' and would have to start over. I finally got smart and just copied the url and kept pasting it back in the four windows I had open. Word is they just sold out for games 3-5 so oh well...
  • joel0622joel0622 Member Posts: 3,299
    Row 7 sec 222 4 tickets $6000 on ebay.
  • [Deleted User][Deleted User] ColoradoPosts: 0
    LOL, I'll watch from the comfort of my home and spend that cash on another airplane ;)
  • verdugoverdugo Member Posts: 2,288
    Thank you NAFTA.

    A lot of the textile plants closed/are closing down in Mexico and going to China. Not even Mexico can compete with China :confuse:
  • mrsuzukimrsuzuki Member Posts: 58
    My question to the government is why do we only have a 3% terrif, when it costs US companies 23% more to produce stuff in the US???
  • cdnpinheadcdnpinhead Member Posts: 5,635
    "I would hate to go through life thinking every one was out to get me."

    I absolutely agree.

    However, the most cynical people on the planet (I used to think I was one before I started hanging out here) are the idealists who've been disappointed.

    If you're a trusting small-town kinda guy (like I used to be) & get screwed the first (& especially after the second) time in the "big city," it's not uncommon to go 100% to the other side.

    I still long to trust people, but am extremely careful. Happily, I still find good ones out there. Several populate this board. Sadly, I'm often right in my distrust. Gosh, I guess it's called growing up.
    '08 Acura TSX, '17 Subaru Forester
  • sterlingdogsterlingdog Member Posts: 6,984
    Speaking of China, watch those fruit juices and canned meats. The words "Distributed" and "Manufactured" have two different meanings. Ocean Spray and White House are still "Manufactured" in the U.S.A. Canned meats are tougher to identify as to origin.

    BTW, mrsuzuki had a good question.
  • sterlingdogsterlingdog Member Posts: 6,984
    Sadly, while you were "growing up" a "moral and ethical decline" was "coming down". It took years but I also learned that you can't always trust family. They can be the worst because they know you better. I had rather trust jmonroe---just kidding, just kidding!
  • metmdxmetmdx Member Posts: 270
    Here's the trailer(?) to the epic:

    FINALLY picked up my new Sienna LTD AWD Friday afternoon :shades: . Had ordered back in mid Sept, came in end of Sept. but couldn't get over there till now. Blue Mirage w/taupe interior. Did not get DVD/NAV as blue ray etc. will make current systems obsolete in 2-3 years so we'll just use portables and if I can't find my way around by now, I should stay home so no NAV.

    Paid $900 over invoice (yes with TDA, Holdback, etc.) plus TTL. Also bought 7yr/100K Toyota Platinum plan for 930 and road hazard for 300. F&I guy acted like I stole his kid, but other than that, he was o.k.. The guy I bought from is top shelf. Honest, straightforward, no pressure. Total time spent in the house doing the deal including test drive was probably 4 hours(over several months :blush: ). Did I get the best deal on the planet? No. Do I care? No. At the end of the day, I was treated like a human being, not a piece of meat and was never made to feel like somehow I was the bad guy. I understand everyone has to make money. As long as I'm treated fairly and get a DECENT deal, I'm happy. The way I look at it is the same as buying an airline ticket; the guy sitting next to me coulda paid less, the guy sitting on the other side of me (coach of course) probably paid a he!! of a lot more. Any way you look at it, we still get to the same destination. Maybe I'm the perfect "up" ?

    As for the vehicle; ride is firm but comfortable. Handles great, love the power everything. Curious as to why there isn't a storage bag on the back of the front passenger seat like there is on the back of the drivers. Also, was surprised (knew ahead of time) that for the power rear liftgate, there isn't a button on the door itself(Odyssey has it). Gotta use the remote or start it down with a slight tug and then it goes by itself. Got 250 miles so far, so I'm sure I'll find some other little odds and ends that don't add up, but all in all a great vehicle. Gonna have it 8-10 years.

    Thanks to all for all the useful info. Will put the whole story of other dealers, etc., together soon.....

    Mack, hang in there !
    metmdx
  • mackabeemackabee Member Posts: 4,709
    When the customer is HAPPY with the deal it's all that matters. People in the biz that complain in front of customers about how they're not going to feed their family, you're cutting into their retirement fund etc, etc. Should not be in front of customers to begin with IMHO. You got a decent deal, are happy with it and go on with your life and are happy. Great job! Looks like you found yourself a pro. :)
    Mackabee

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  • mb789mb789 Member Posts: 89
    To add to greenpea68's and Joel0622's comment:

    Oh BTW he is in jail now for embezzlement. Not from us but a used car dealer he went to work for.

    Can you belive still in this day and age that, that stuff is still going on.


    Here close to Dayton, OH, we had a guy who was allegedly pulling a mailing scam on the dealership where he worked -- it went something like this -- he worked with a mailing advertisement company to send out those ads car dealerships mass market -- like the ones with gas vouchers, contest prize promises, etc.

    If I remember correctly, the dealership was billed for like thousands of the mailings, but the advertising company and the guy who worked for the dealership didn't send them out, or only sent out a fraction of what the dealership was billed for, and then pocketed the money.

    According to the local paper, the dealership got suspicious when only a couple people showed up with the vouchers they received in the mail that were for something like gas cards. The dealership I guess expected lots of people would come to the dealership.

    So the dealership went to the post office to see how many of those ads/vouchers were mailed out, and that's when they really realized what was going on and things weren't really getting mailed out.

    I couldn't believe it when I read that! :surprise:
  • chikoochikoo Member Posts: 3,008
    Suzuki actually makes very good motorcycles, and small cars.

    family size sedans and larger vehicles is not their forte.
  • chikoochikoo Member Posts: 3,008
    heh heh,.... the farmer is right.....read my experience below....

    One pitch dark night while going to dinner in my Suzuki (shown below), I rammed into a fire engine broken down in the middle of the road with no emergency lights or blinkers of any sort to indicate. Since the fire engine was higher than my car, it essentially rammed into my windshield and ripped my hood, leaving the engine undamaged. I managed to turn my face away so that the flying glass did not hurt me.

    Since the engine was still running, I backed out from the fire engine, and then went on to have a nice dinner at the Polo-Club, a nice by invitation only membership joint. I guess I was I was out to get dinner and I did not want myself bothered with anything else going with me at that time.

    image
  • snakeweaselsnakeweasel Member Posts: 19,617
    Can you believe still in this day and age that, that stuff is still going on.

    If anyone came to me and told me it wasn't happening any more I wouldn't believe it.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • snakeweaselsnakeweasel Member Posts: 19,617
    I would hate to go through life thinking every one was out to get me.

    Then by all means don't. It will make it easier for all of us to get you. :P

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • mackabeemackabee Member Posts: 4,709
    image
  • mako1amako1a Member Posts: 1,855
    They're not out to get anyone. They want your money.
    Not your trade, not your respect, not your time of day. Just your money.

    Every thing and everyone has an ACV.

    2013 Mustang GT, 2001 GMC Yukon Denali

  • graphicguygraphicguy Member Posts: 14,231
    richard....I'm a little late to the party, but why didn't you just tell the F&I guy up front "not interested in any add-ons."

    This is just me, but if they were going to take 5 hours to "do their thing", I would have said, "fine....I'll be back tomorrow after everything is finished".

    They want you to drive that car home TODAY. They would have short circuited your 5 hour travail.

    As a side note, I was perusing the local newspaper before work this a.m. Big ad in the sports section (first section I turn to) stating that a local dealer has brought in "repo-Joe" (I kid you not, that's what they called him) to sell his repos/lease returns at "unblievable" disounts.

    They even had an alleged picture of him (it was someone, don't know if his name is Joe, or not) sitting in the driver's seat of a semi loaded with cars.

    According to the ad, repo Joe travails the country looking for repos and lease returns. He loads up his trucks and is headed for some lucky city (which I guess this week, is my city) to sell his wares.

    Not hard to see what's going on, but a different car ad than what we usually see.
    2024 Kia EV6 GT-Line AWD Long Range
  • joel0622joel0622 Member Posts: 3,299
    Is this him?

    image
  • wlbrown9wlbrown9 Member Posts: 867
    Get pre-approved from your bank or credit union. Last time I financed in 2004, the F&I guy pulled out his book and confirmed my CU rate and no origination fee. Match or beat the rate or move on to other issues. Great time and BS saver.
  • jmonroejmonroe Member Posts: 8,989
    Is this him?

    If you put a straw hat on him the guy I bought my 95’ Bonneville beast from, while living in SC, would probably look like that today.

    I can still remember when he was coming out of the showroom to greet us on the lot (we made an appointment and saw the car sitting there so we stopped to look at it) Mrs. jmonroe said, “oh brother, look at this”. :surprise: I calmed her down saying, “can’t you see the sign in the window that says ‘old fashioned car sale days’, he’s just playing the part, I HOPE “. :confuse:

    Do southern car salesman still dress up/down like this for sales events? It could chase the faint of heart away. :D

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • madmanmoomadmanmoo Member Posts: 2,039
    I grew up in Dayton, OH. I lived in Kettering before moving down here to Atlanta, GA. Sadly, I'm not missing that place much. :P

    -Moo
  • lrguy44lrguy44 Member Posts: 2,197
    Yesterday was my day off so I set up 3 computers at home. About 15 times they got through the 120 second count down only to time out trying to connect to the server. After 1 1/2 hours I called my wife to tell her it was a waste of time and that beer was cheeper at home. As I went to shut down the last computer it was at the buy screen. Section 149, row 5, seats 1&2 - unless of course I get an offer I can't refuse. I'll be the guy with the Rockies hat and Indians shirt. Think I'll buy lotto tickets this week.
  • british_roverbritish_rover Member Posts: 8,502
    BOSTON FTW!!!!!!!!!!!!!!!

    I would prefer Atlanta or Texas but I will settle for Boston.
  • lrguy44lrguy44 Member Posts: 2,197
    Thanks for the pics. I'll be there when the Rox (not the Sox) complete the sweep.
  • greanpea68greanpea68 Member Posts: 1,996
    Tickets in Fenway park are starting at $800 each. Good luck to the Rockies. I hope we make it to Game 7 for a exciting series but I'm sorry to report that the Rockies streak ends here.

    On a side note:
    Last a Feburary a local furniture store said anyone that buys any Furnture from thier store. It was in all the comercials on TV. It is a reputable store. So who ever bought in Feburary will get their money back if the Red Sox win the World Series. I wish I bought a new living room set.
    The company reported that Feburary was there best month in years. They said the way the could do this is because they had a insurance policy.
  • greanpea68greanpea68 Member Posts: 1,996
    Row 7 sec 222 4 tickets $6000 on ebay.

    Which park?
  • lrguy44lrguy44 Member Posts: 2,197
    My wife just called me and said tickets near ours are on e-bay at $2000 - $3000 per. They are most likely brokers tickets.
  • greanpea68greanpea68 Member Posts: 1,996
    My wife just called me and said tickets near ours are on e-bay at $2000 - $3000

    Yeah a buddy of mine said he had to go up to Maine for tickets that cost $800 each for tickets at Fenway. I thought that was really cheap.
  • greanpea68greanpea68 Member Posts: 1,996
    How is the weather supposed to be out there this week? Do you think you'll see snow out there for any of the games?
  • lrguy44lrguy44 Member Posts: 2,197
    It is currently 73 Degrees with a great Colorado sun. Same for tomorrow. However, the weekend calls for fair but highs in the high 50's
  • jmonroejmonroe Member Posts: 8,989
    They are most likely brokers tickets.

    Who cares ... SELL !!

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

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