Stories from the Sales Frontlines

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  • explorerx4explorerx4 Member Posts: 21,056
    the picture you posted was so big, it cut off the ability to reply.
    since you did post a picture, why wouldn't someone grasp that rather noticeable silver handle to open the door instead of trying to lift a theft resistant unlocking post?
    maybe it is a cultural difference.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • verdugoverdugo Member Posts: 2,288
    why wouldn't someone grasp that rather noticeable silver handle to open the
    door instead of trying to lift a theft resistant unlocking post?


    I've been asking myself that question since the first post.
  • houdini1houdini1 Member Posts: 8,357
    What in the world is the problem with opening the passenger side door using the inside door handle? Why can't this simple concept be understood ?

    I had to start a new thread because the big picture cut off the reply button. Also my screen looks different today for some reason. Whats with the new choices at the bottom of posts, etc. Please take all that stuff away !!

    2013 LX 570 2016 LS 460

  • kyfdxkyfdx Moderator Posts: 271,435
    My locked doors won't open pulling the inside door handle. I think it depends on the car...

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  • verdugoverdugo Member Posts: 2,288
    My locked doors won't open pulling the inside door handle. I think it depends on the car...

    Really? That's stupid. In mine if the door is locked, you have to pull it twice. It's a safety feature to prevent accidental openings.
  • kyfdxkyfdx Moderator Posts: 271,435
    Yeah... my wife has a BMW, also...

    Mine is a Subaru... I'm guessing that a lot of Asian model cars work that way...

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  • driver100driver100 Member Posts: 32,684
    why wouldn't someone grasp that rather noticeable silver handle to open the door instead of trying to lift a theft resistant unlocking post?
    maybe it is a cultural difference.


    I think there are a few problems still. One is that he had trouble leaning over the gear shift lever to reach the front of the door. Not everyone is 6 feet tall.

    Another problem is I am not sure that handle will unlock the car, as our good host explained on his car.
    BUT
    The big problem, as explorer pointed out is there is no place for a key in the passenger door. A guy can't even be courteous and unlock the passenger door before he gets in. I THINK this was the case, it was July and it was a friends rental, so when I see him I will ask him if he can recall the problem.

    Sorry about the big picture going off the page all. I thought it was just a little over so wouldn't matter.

    Note to JM, The dealership was the biggest Mazda Dealership in the world - that was in CANADA! booms dealership was a Toyota one, one of your favorites.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • houdini1houdini1 Member Posts: 8,357
    The big problem, as explorer pointed out is there is no place for a key in the passenger door.

    This just gets more and more intriguing. I thought you originally said he had to get out walk around the car and unlock the passenger door. If there is no place for a key what did he use, a brick? :)

    2013 LX 570 2016 LS 460

  • fezofezo Member Posts: 10,386
    I was wondering that. Must have come with the optional brick package...
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • sterlingdogsterlingdog Member Posts: 6,984
    With all of this talk about locks and keys, I became curious about my own. The '08 Sebring Convertible has no exterior door lock on the passenger side. Interesting that I never noticed the lack of one. If you're inside the locked car, you can open it with the handle. All of the above is also true for the '03 Explorer. I wonder why cars no longer have exterior locks on passenger doors? Without a remote, there would be no entry if the driver's side was parked too close to another car or wall. There must be a logical reason for this, but it escapes me at the moment.

    Richard
  • houdini1houdini1 Member Posts: 8,357
    That brick option package is looking better and better... :)

    2013 LX 570 2016 LS 460

  • driver100driver100 Member Posts: 32,684
    I thought you originally said he had to get out walk around the car and unlock the passenger door. If there is no place for a key what did he use, a brick?

    I am confused myself at this point...all I know is there was a major problem and he thought the key situation was ridiculous. I have emailed my friend and have asked him if he can recall what the problem was...and I will pass it on as soon as possible.

    In the meantime I like that idea of a brick option.

    Richard noticed his cars do not have a place for a key on the passenger
    side, and our 2008 bimmers don't have a place for a key on the passenger
    side. But, if the remote didn't work you could open the passenger door
    from the inside. I am beginning to think the problem is that he can't
    open the passenger side door because there isn't a remote, and he finds
    it hard to reach across and open the passenger door from the inside.
    Plus he is from a country where chivalry still lives and he probably does
    not find it proper etiquette to open his drivers door first and get in. But, I am
    just guessing....I'll try to find out more.

    I wrote about this in July so give me a break here...I will do everything I can. And if Joel knows or someone is looking at Foci or Focus's let us know.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • houdini1houdini1 Member Posts: 8,357
    No problem driver, just having a little fun with you !! :)

    2013 LX 570 2016 LS 460

  • explorerx4explorerx4 Member Posts: 21,056
    driver, give you a break? no way. you are on the run and there a pack of wild dogs after you. ;)
    i did remember that a couple of years ago, i rented the cheapest car i could find when visiting one of my kids for 'family weekend' at their school.
    i ended up with a Kia Rio 4 door. it had no power windows/locks/remote entry.
    sounds just like your friend's focus rental.
    my guess is most people go for the low rental rate, then walk back into the office and ask for an upgrade when they actually see it.
    anyways, i stuck with it and never thought about complaining that it lacked features. yes, opening the passenger side doors were a pain due to lack of power locks.
    it was cheap and got us were we wanted to go without a problem.
    if your friend is so into chivalry, he should have spent an extra $5 a day so as not to compromise his values. :)
    i'm glad you took the time to do some homework to prove some of your points.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • Sandman6472Sandman6472 Member Posts: 7,317
    In September rented a bare bones Hyundai Accent...and that was with the free upgrade coupon I had. One of my kids has the Accent with most of the options offered and I must admit, it's a pretty decent car for the $. Our rental had only a/c & auto tranny, but it was all we needed for those few days. They had a Versa like my other daughter has but even though it's also an econobox, they wanted $5.00/day extra for it, the same as the G6 on their lot. Now that made no sense to me and I did question it but got some goofy excuse about their company policy blah, blah, blah. Kept the Accent and it served our purposes extremely well.

    The Sandman :sick: :shades:

    2023 Hyundai Kona Limited AWD (wife) / 2025 VW GTI (me) / 2019 Chevrolet Cruze Premier RS (daughter #1) / 2020 Hyundai Accent SE (daughter #2) / 2023 Subaru Impreza Base (son)

  • snakeweaselsnakeweasel Member Posts: 19,625
    I am beginning to think the problem is that he can't
    open the passenger side door because there isn't a remote, and he finds
    it hard to reach across and open the passenger door from the inside.


    Just my 2 cents every car I have been in like that had a button on the drivers console that locked and unlocked doors. So in my car if I pull up to allow someone to get in my car all I have to do is push that little button to unlock the door (and press it again to lock it).

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • driver100driver100 Member Posts: 32,684
    every car I have been in like that had a button on the drivers console that locked and unlocked

    Good point, I forgot about that, most of our cars have that too. I don't think my 2000 Cherokee had it, and maybe boomer can confirm that. I don't think the Focus has one of those. Still trying to research...maybe I can get a PHD in this by the time I am finished.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • explorerx4explorerx4 Member Posts: 21,056
    i think the car driver is referring to did not have power locks.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • sterlingdogsterlingdog Member Posts: 6,984
    "But, if the remote didn't work you could open the passenger door from the inside."

    That's not what I am thinking about. If another car parked too close to my driver's side door, I couldn't get in the car because the passenger side would have no exterior lock for a key. I could actually see this situation happening. In that case, I would have to go with the fezo/houdini brick option.

    I couldn't even go through the trunk because the Explorer has no exterior lock on the rear hatch. The convertible has an exterior lock. I probably could go through the rear seat, but I'm not sure if that is possible. Also, I would not be able to use the police window hanger because the locks on the convertible are recessed. In addition, there are NO individual locks at all on the Explorer doors!

    In conclusion, you either go with the brick option or you wait for the owner of the other car to return. Perhaps car companies did away with the passenger side exterior locks as a cost cutting measure. Regardless of the reason, it could certainly cause a major inconvenience.

    Richard
  • driver100driver100 Member Posts: 32,684
    If another car parked too close to my driver's side door, I couldn't get in the car because the passenger side would have no exterior lock for a key.

    Gottch! (Guess you're pulling your hair out with that bit of English). In this day and age a remote should be offered with every car made to sell in North America. Might not be necessary in China or India, but a car with no remote is a dinosaur.

    there are NO individual locks at all on the Explorer doors!

    That could be a problem. Occasionally the battery goes in the remote. It is nice to have a key to use.

    I saw an old Intrepid next to me at the light and it had a place for the key on the passenger side. My brother is visiting and he has a Yaris (Toyota) which he describes as minimal transportation, but it has a remote and a place for the key in the passenger side. If they put a remote and aplace for a key in the passenger door in a Yaris, it should be in every car.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • fezofezo Member Posts: 10,386
    If they put a remote and a place for a key in the passenger door in a Yaris, it should be in every car.

    Absolutely! I hadn't thought about this until it came up here but I don't think I would buy a car that did not have that.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • sterlingdogsterlingdog Member Posts: 6,984
    I agree! Isn't it strange how we don't think about such things, especially as much as we talk about cars on this site?

    Richard
  • snakeweaselsnakeweasel Member Posts: 19,625
    Since this is a long thread things may be getting mixed up, but someone said something about no keyhole on the passenger side door. If I am not mistaken that is only found on cars with power locks.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • snakeweaselsnakeweasel Member Posts: 19,625
    The convertible has an exterior lock. I probably could go through the rear seat, but I'm not sure if that is possible.

    Thats not possible as the back seats of the ragtop Sebring do not fold down.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • driver100driver100 Member Posts: 32,684
    getting mixed up, but someone said something about no keyhole on the passenger side door. If I am not mistaken that is only found on cars with power locks.

    Keep in mind the discussion started with the possibility, that the 2009 Focus 2 door S model does not have a remote and might not have a place for a key in the passenger door.

    We know someone complained about getting in and out and we are trying to find out what the problem was.

    I just got an email back from my friend and now he can't remember either. He thinks he couldn't use a key in the passenger door, and there was no remote, so he had to get in first, and he had to lean over and open with the door handle, which was awkward. I do remember, one day he said it was his turn to drive us, but, since it was so awkward, it would be better if we just took our rental car....a 4 door Taurus.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • sterlingdogsterlingdog Member Posts: 6,984
    Guess I better hope that my remote stays in good shape.

    Richard
  • tjc78tjc78 Member Posts: 17,405
    In addition, there are NO individual locks at all on the Explorer doors!

    Sure there is, by the door handle there is a little rocker switch.

    image

    2025 Ram 1500 Laramie 4x4 / 2023 Mercedes EQE 350 4Matic / 2022 Icon I6L Golf Cart

  • crkeehncrkeehn Member Posts: 513
    With all of this talk about locks and keys, I became curious about my own. The '08 Sebring Convertible has no exterior door lock on the passenger side. Interesting that I never noticed the lack of one. If you're inside the locked car, you can open it with the handle. All of the above is also true for the '03 Explorer. I wonder why cars no longer have exterior locks on passenger doors? Without a remote, there would be no entry if the driver's side was parked too close to another car or wall. There must be a logical reason for this, but it escapes me at the moment.

    Money and remotes. To save money, a number of manufacturers starting producing vehicles with only one lock cylinder, in the drivers side door. Chrysler did it some time after 2002 when my PT Cruisers were born. Presently, I own a 2005 Saturn Relay, the older GM vans included lock cylinders in the tailgate and probably the passenger door. The Relay et al only have a drivers side key. To unlock the drivers door, I turn the key once. To unlock the entire vehicle, I turn and hold the key for a second or so. To lock the car, just turn the key to the right and all the locks activate.
  • fezofezo Member Posts: 10,386
    What happens if you hold the key for THREE seconds? Does the car explode?
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • tidestertidester Member Posts: 10,059
    Does the car explode?

    Apparently not since he was able to type the message indicating that all his fingers are intact. :P

    tidester, host
    SUVs and Smart Shopper
  • fezofezo Member Posts: 10,386
    He might just be careful and never hold the key for three seconds. I wouldn't. No sense in taking chances....
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • oldfarmer50oldfarmer50 Member Posts: 24,557
    We've been discussing door locks for two days and the only car buying story is on "Real World Trade-In Values"?

    Is business so bad for the sales pros? :cry:

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • lrguy44lrguy44 Member Posts: 2,197
    Actually here, business is pretty routine. The things we deal with on a day to day basis are usually not spectacular or unusual. Rarely, we get the customer who presents a special circumstance or chuckle. That is when a story worthy of a posting may occur.
  • oldfarmer50oldfarmer50 Member Posts: 24,557
    Local dealer is selling a bare bones 2005 Chevy Cavalier with 133,000 miles. Asking price is $9K. Who would buy such a beast at that price. I just bought a 22 year old GM product that has fewer miles. I paid 1/10 the price.

    Holy cow, there must be a shortage of cars out there. :confuse:

    Are these miled-up cars going for high prices at the auction?

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • driver100driver100 Member Posts: 32,684
    . The things we deal with on a day to day basis are usually not spectacular or unusual.

    How about a good key and lock story if not much to tell in sales.

    What do you notice about key holes in the passenger door and with cars that don't have a remote.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • explorerx4explorerx4 Member Posts: 21,056
    i've been trying to see which vehicles have a place to unlock the door from the right side and which don't.
    current civic and last gen camry do. neither looked like a base model.
    all my vehicles have a lock on the driver side door.
    when my 17 year old came home with the '02 explorer, i ran out to check the door.
    when she asked me what i was doing, i told her i was checking for a lock on the driver door. she said, 'of course it does, how could else you get in if the battery died?'
    egghead has a practical side even if her chance to get into Duke just went up in flames.
    my fusion has a place to open the trunk with a key and the rear seat folds down, so i could always get in that way.
    i would never consider the passenger having a lock or not being any kind of difference maker in a vehicle purchase.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • sterlingdogsterlingdog Member Posts: 6,984
    No, No! I mean the pull up locks near the windows. The Explorer doesn't have those.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    But did you check the passenger door? The rear hatch?

    Richard
  • dtezladtezla Member Posts: 88
    I just checked out my vehicle. It doesn't have a lock on the passenger door... Nor does it have a lock on the drivers door... Actually it doesn't even have doors. I drive a motorcycle. How would I get in if the battery died?
  • imidazol97imidazol97 Member Posts: 27,753
    > It doesn't have a lock on the passenger door...
    >How would I get in if battery died?

    I dunno. Call AAA?

    This is getting funny; sort of like the Jay Leno show! :shades: Ohhh, wait, maybe that's not a good comparison--he's not doing well in the ratings, not at all.

    Still funny.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • tjc78tjc78 Member Posts: 17,405
    No! I mean the pull up locks

    Gotcha!

    2025 Ram 1500 Laramie 4x4 / 2023 Mercedes EQE 350 4Matic / 2022 Icon I6L Golf Cart

  • sterlingdogsterlingdog Member Posts: 6,984
    With your vehicle, you have the capability to go in through the rear. Be careful that you don't injure yourself. ;)

    Richard
  • explorerx4explorerx4 Member Posts: 21,056
    i see. you are correct no knobs on the upper door sills.
    it does have those wedgy buttons by the door handles, like posted in the picture a while back.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • oldfarmer50oldfarmer50 Member Posts: 24,557
    ...Going to buy another car just so there are stories here. I think richard, jipster and jmonroe should take a turn. I'm waiting.... :sick:

    Oh heck, what do you think of this: 2000 Chrysler Sebring convertible black on tan, auto, garaged in winter, V-6 with 44500 miles for $4200? Edmunds TMV outstanding is about $4500 and strangely, KBB excellent is only $3900.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • lvrangerlvranger Member Posts: 27
    I just finished reading ALL Stories From the Sales Frontlines posts. This means either I have OCD or really can't stand my job, probably both. :P

    What a trip it's been. The endless banter, the vacuum salesmen, bobst's extra keys and award winning buying style, prized Dodge Stealth purchases, buyers are liars and dealers are cheats. The huge gaps where posts were deleted after a flame war are like scars on a battle ground from years past. Lots of knowledge and lots of entertainment. Some of the greatest stories ever told. I miss Mack. Is it odd to miss someone who you never met or even talked to? I wish his family well and hope he rests in peace.

    I've worked in parts for a dealership for six years now so I get to see sales from the side lines. Now that i've caught up i'll chime in from time to time. I just bought a 1995 Land Cruiser off our back lot that was heading to auction for really cheap and i'm hoping to flip it. So maybe i'll have a sales story soon!

    Thanks to everyone who participates in this forum. You all make it great, especially the ones who have stuck with it over the years.
  • jipsterjipster Member Posts: 6,299
    ...Going to buy another car just so there are stories here. I think richard, jipster and jmonroe should take a turn. I'm waiting....

    I might be going to look at a new Chevrolet Equinox for/with my brother tomorrow. If so... I'll try to stir up some trouble at the dealership, then report back here with the results. :shades:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • jipsterjipster Member Posts: 6,299
    What a trip it's been. The endless banter

    I don't recall ever reading any "banter" in here. :confuse:

    bobst's extra keys and award winning buying style,

    And I'm sure you meant the award winning "Jipst Method" of car buying, :mad:

    Glad you enjoy the forum. ;)
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • houdini1houdini1 Member Posts: 8,357
    Good Lord !! How long did it take to read all those posts?

    Your post was so well written that Richard will have a tough time in finding any mistakes, etc. Just what we need here, finally someone we can't make fun of...yet!!

    Welcome, and don't be a stranger. Let us know how you make out on the flip.

    2013 LX 570 2016 LS 460

  • jmonroejmonroe Member Posts: 8,989
    I just finished reading ALL Stories From the Sales Frontlines posts.

    Man...you need a life. :surprise:

    How do we attract newbies like this? :confuse:

    That flip thing could be interesting.

    Good luck and welcome aboard,

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • driver100driver100 Member Posts: 32,684
    I just finished reading ALL Stories From the Sales Frontlines posts.

    Welcome aboard Ivranger. Always nice to have more info and another point of view.

    You'll have to let us know how the Land Cruiser flip goes.

    I once bought a car privately from a used car lot...in other words the salesman sold me the car. That was in 1968 and it was a 58 Plymouth with huge fins and pushbutton automatic. That car was really fun to drive, but it was a real lemon.

    Another car salesman tried to sell me a 1966 Ford Galaxie in a private deal. I took it to my garage (they were excellent mechanics) and they warned me not to buy the car.

    Since I had one bad experience and one nearly bad experience, I wouldn't recommend buying a car that way. I am not suggesting that the car you are selling will be a lemon. All, I am saying, is it seems there is a reason the dealer doesn't want to sell the car.

    Good luck and keep posting, and you should get some kind of award for reading almost 50,000 posts, even if you did skim a few of them. ;)

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

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