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i don't have any advice about the sunroof. i don't have one.
We had contacted the owners of the dealership and they have reimbursed our car payments that we have made, and they brought me a new Yukon off of their lot to drive until my car was figured out. If it did not get fixed this time, we were on our way to having them repurchase the car. It had already been approved. But....they seem to have fixed it. (we'll see)
They have had my car way more than I have in the last two months. It has been in 6 times since we purchased it in Mid February. It has been a pain. Hopefully, when I get it back tomorrow....and it really will be fixed. I really love the car, but this is so exhausting and I don't think I will purchase a GM again either. However, our dealership has really taken care of us.
Anyway, I took it in for three specific problems. Two seem to be relatively common so for the benefit of others:
- A few times we used remote start on the car when it was cold outside, say around 30 degrees. We'd get into the car after five minutes or so only to find the AC blasting and the thermometer reading 80+ degrees. After driving away the thermometer rapidly decreased but it would have been nice to get into a toasty car. Turns out this is a fault in the ambient temperature sensor and is pretty commonplace. It happened again last week in much warmer temperatures so it's an equal weather offender.
- Recently, the screen on the nav/radio went completely black while driving. The sound still worked, but no screen. Dealer was going to order a new screen but it turned out this is a known problem with the programming of the device, GM called the dealer to reject the order. The screen itself isn't failing, rather the programming of the unit causes the screen to go black on occasion. GM supposedly is working on a programming fix. For us, after we restarted the car the screen came back.
- DON'T TRUST YOUR GAS GAUGE WHEN IT GETS LOW. I posted earlier on this, but in a nutshell, we ran out of gas when the needle was slightly above E and the computer said we had 35 miles left. I realize that the computer is an estimate but the gauge isn't. This turned out to be a problem with the float/sensor in the tank itself.
Only 30 more lease payments and then the GM experiment is over....
I really had no trouble until it hit 2000 miles. I am not sure if I did not notice the clunk before because of snow and ice or what. Everytime I start the car now, however, and begin to drive about 7-10 mph, a loud clunk appears to come from the rear of the vehicle, and sometimes, I feel it under the floorboard of the drivers side. I asked my husband to take it and see what he thought. He suggested that I take it into the dealer and have them take a look at it, At first, I got the standard ,"could not duplicate", which infuriates me, especially since it happens every time! I took a ride with the tech and then he miraculously heard it and felt it. The only thing my dealership could come up with was the ABS doing a self-check. It is a profound noise, but I can live with it if it truly is a characteristic of the Acadia.
The other issue I had them check was the brake pedal making a loud sqeaking noise. They had the TSB on it and changed out the brake fluid, or so they said. It started sqeaking again after 2 days.
Since then, the clunking sound seems to be louder, so I contacted other local dealerships for information. Many said they just haven't had problems with the Acadia. Some say they haven't had anyone return them to service for any reason. Some acknowledge the have had some vehicles in for the same issues I am experiencing. Last week, we had a pretty hard rain while I was parked in front of my office at work. When I went to leave at the end of the day, I noticed my drivers seat belt was all wet and muddy after I pulled it across my blouse. I checked the headliner and it was very wet along the drivers side of the car, dripping, in fact. I checked the floor in front and back and it was wet as well. I immediately drove to the dealership so they could see it for themselves. They saw it and scheduled me in Monday, April 28th. They kept my Acadia for 2 days. They took apart the headliner and the drain tube was apparently missing. I informed them I had read about this issue on Carspace and the laughed at me and told me that you can't believe everything you read on the internet! Anyway, I picked up my car yesterday and they supposedly fixed the problem with the sunroof leaking. I won't know for sure until I take it to the carwash or until it rains again. However, since they had to take apart the headliner and seatbelt pillar, now the seatbelt does't pull out very easily, not does it retract and now it doesn't adjust at all within the pillar like it did before. It is stationary. I can't adjust the seat belt height anymore. I don't know how it would perform if the vehicle were involved in an accident. One of the reasons I bought this car was because of the safety features. So now, it goes back and I am once again, without a vehicle.
I haven't even brought up the issue with the vehicle smelling like gas ,especially when using the remote start. I thought I was flooding the engine or something.
I did ask them to check for overheating, although the temp gauge stays on 210 all the time! They said they checked it with an infrared light and it wasn't overheating. Could not duplicate. Surprise! Sometimes, just driving in town for 8 miles will make the front of the car too hot to touch, but they could not duplicate this issue. I truly doesn't happen every time, but has done it enough for me to be concerned about taking this on a long haul trip. I have only had it out of town twice since I purchased it. And that was only going 60 miles one way. I have to wonder how this will perform going several hundred miles.
What a disappointment this Acadia has turned out to be, as well as the people working to fix it. I am telling everyone I know to avoid GM altogether. My whole experience with these issues has been so frustrating. You would expect to get more for $44,000. I spoke to someone from GM customer service yesterday, (Chelsea), and basically her answer was, "have your dealership document the problems and find the answers and fix them and if they can't or won't....sorry about your luck!" Wow! I purchased the vehicle. I am going to pursue the lemon law in Idaho if I don't get some resolution quickly. Oh, and the other thing....I get anywhere from 8-14 mpg in town driving under identical conditions. I got 10 mpg at the last fill up and I figured it manually just in case my instrument panel was damaged by water. I have no faith in this vehicle. I want badly to love it like I did the first 3 months! It will probably have horrible trade in value. This is one of the biggest mistakes I have ever made in my 51 years of life. Avoid the Acadia and all her sisters until such a time GM gets it right and offers help to all of us who are victims because they did not get it right the first time! Step up to the plate, GM!
Keep in mind you're reading a thread called "problems and repairs", so all you're going to read about on here is problems and repairs - there's similar threads here for just about every kind of vehicle! The vast majority of these issues will probably not apply to your vehicle.
Please don't think all of this will happen to you. It all depends on the mentality and skills that are available at your dealership. Hopefully, after the grommets are replaced and the interior light issue is resolved, I won't have any more problems. That is what I am hoping anyway. One of the service writers is quite disgusted with the performance of the serivce techs in the shop and he told me as much. He told me that I have good reason to expect more for the amount of money I spent to buy the car and the amount of time it has taken to resolve issues that were no fault of my own! He seems to be genuinely interested in seeing this car fixed. I am remaining optimistic as I really do like so much about the vehicle! They did something which fixed the gas mileage issues and I am not smelling gas anymore. Now that I know the "clunk" is harmless and evidently a characteristic of the vehicle, then I am not worried about that anymore. I just need the lights to come on when I get into the car, especially at night! It's a safety issue for me. It worked before I took it in to have the headline replaced, so it is not a factory problem. It's a local issue. Too bad we have lost all our skilled labor in America!
(sorry this reply was for another reply to your message, but the message board seemed to tie it to your message ... and it doesn't go with your original message. Huboy...)
I did ask the service writer if there was any kind of a TSB or upgrade to increase the mileage, and they told me "no". I am consistantly getting 14-15 mpg in town now. They must have done something. I won't complain. I will ask when I go in tomorrow about the interior light issue. Hopefully, they will tell me something that will be useful to all of you who are still suffering through similar issues. I will let you know as soon as I speak to them.
:lemon:
My non-GM cars both self test for ABS - neither is all that loud. One definitely "shudders" the brake pedal (my 100+ foot driveway slopes downhill so often I'm riding the brake and notice it). The other car just makes a mild clunking noise.
You could visit the dealer and ask to test drive one similar to yours.
Any owners have any comments?
Steph
P.S. Mine goes into the shop 5/29/2008 to have this issue checked out.
My biggest complaint is how it accelerates! It's the worst, I test drove a couple of Acadia's and didn't notice this issue, ordered a car, signed the lease, and got this car that "clunked", and could not find a steady speed (or gear) due it's constant shifting and down shifting. At 20-25 MPH it's seems to be in third gear already, never really taching the engine enough, so it results in a very sluggish, unsteady speed. It is a constant struggle to get the car to safe steady speed.
I have an '08 Acadia. Test drove a couple of them liked it, ordered and leased it, and now I live with a car that I hate to drive. I got it Oct. '07 and have put 3100 miles on it because I hate driving it. It does not respond accurately to your pedal demands. It does own thing which proves to be dangerous at times. Because of the "variable" transmission is attempting to be more fuel efficent and lower emmissions, which I'm all for, it constantly struggles with where it should be.
I agree, as you accelerate, your expecting the motor to tach, then shift. It shifts before you gain speed which has a sluggish response on the motor, then you accelerate futher to "make up" some speed, then the damn thing surges, while the tachometer is bouncing all over the map. I've taken it in to the dealer 4 times, and have had a open dialogue with GM about this and as they all report the car is "performing as designed". So, they are telling me they can't do anything for me.
I can't believe I'm paying good money for a car that respond properly.
I live in San Francisco, with the hills in this city, the car responds horribly. I shouldn't have to think about how or when to make this car respond safely.
Yesterday, I had a very strange thing happen which was very scarry. Driving on a freeway which has moderate hills, I took my foot off the pedal and the car actucally surged for a second all on its own. I could feel and hear the motor do this. I was on the phone first thing in the AM to the lease dealer who arranged for me to get the car, and I am now looking into legal action.
I'm a nurse and I have a strong ability to detect when something is wrong, and there is something definetly wrong with this car and it needs to go back. I'm glad others are so happy with their cars, doesn't mean we should be stuck with ones that don't function properly, more to the point, mine is unsafe.
After taking to the dealer last week, they keep the car for 2 days, said nothing was wrong with it.....as usual. About the exact same time I was referred to a Consumers Law Firm by my lease broker who does not refer lightly, and I forwarded all my documentation from all the visits to the dealer. The firm called back saying that "yes" I have a case.
I took the car to yet another dealer the very next day, which is located far from my home, thinking a different dealer may observe something different. Where as my local dealer said at pick up that no recent "updates" were available for acceleration at this time, so none were installed. The more distant dealer said that there were recent updates about 3 months ago specifically for acceleration, which completely contridicted what I was told by the previous dealer. So, it was interesting to witness the different service practices between the two dealers. Lets see how the car does when I get it back. But I have already put the legal wheel in motion. It is nothing I wanted to pursue, but GMC does not want to break the lease, I even said I wasn't interested in getting all my money back, just the deposit, and let me out of the lease. I have had the car 9 months and I only have 3100 miles on it because I never drive it. I have had it at the dealer 7 times in 9 month.