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GM customer service making it out to be like it's my fault. I am done talking to them cause they are not doing anything to solve my problem. :lemon: :sick:
I just got my Acadia in March 2008 and I've been having problems with the radio. It pops, cackles and then the volume goes way down. The sunroof "grinds" when it closes and I lost all my phone minutes. Onstar said I used them, but I didn't. They then said maybe it is a hardware issue and gave me back all of my minutes and then some. The favorites for the radio also went from 6 "sets" to 3.
I took it into the dealership and explained about the problems. When I picked it up, they explained that they downloaded/updated some newer software for both the radio and OnStar and that they moved the deflector for the sunroof..."all fixed" they said. Nope!
Four days later, I smell electrical wires burning while I'm backing out of my drive way. Can't figure out what was "wrong" but the radio still pops, sunroof still grinds, and for a short time, it seemed like the rear assist thingy wasn't beeping.
Took it back in the next business day, and of course they can't find anything wrong with it. The service guy even tells me that "theorically they shouldn't be doing anything since they can't find anything wrong with it, but we will replace your radio." How nice of them! Ha, I dont think the radio is the problem and I didn't care for the "theorically" like I'm making this up!
My husband was just out with it and said that he braked, hit a bump, and the radio did its popping thing again! So ticked, anyone else have these issues?
But what if it does match and my Acadia is still driving the same way, then to me that means there is still problem ....
Otherwise, I love the vehicle.
I have been reading everyone's posts and have come to the conclusion that we are mostly in the same boat. I am also having the shifting issues with the Acadia. I have owned mine since April of 08 and I am not happy at all with it. It is in the shop right now as we speak getting a reprogram to the chip for the transmission issues. Three weeks after buying the transmission sensor went out completely and stranded me and me kids, having to be towed in to the shop-pittyful. I have also had some issues with the rear lift gate making some squeaking noise, the inside molding on the rear doors scrubbing together, a rattle in the left dash, a paint defect, and lastly the plate around the gearshipt bubbling. I am trying fighting to get a replacement Acadia because I just think maybe this one is just a lemon. Gmc is giving me the run around as well as the dealer. Any comments or suggestions-im at a loss (literally).
doctracy
and if they try and back you in to a fence seek yourself a lemon law lawyer.
mine just started this afternoon,it made a loud clunking noise followed by a loud squeaking sound,like a metal rubbing with each other or sounding like a worn out belt,i only had my acadia for like 8 months and i only have around 3900miles on it,i mean three thousand and nine hundred miles only.it happend when i made a stop and put it in park..the sound was so noisy that you hear like some1 was grinding metal continuously,i looked at the car temp coz it might be overheating and the temp was ok,i imediately turned the engine of...after a few minutes started it again,drove it and it was gone,i wonder what that loud noise was?
i think gm has designed a wonderful car but one little unsolved annoyance can damage their reputation!
First of all, we were all wooed into thinking this was SOME kind of wonderful SUV offering us 16 city and 20 hwy mpg. When that did not happen, they recently changed the verbage in the advertising as follows:
16 city, 20 hwy FWD model only!
This newly designed 6 cylinder, 6 speed motor was really supposed to deliver! Then, we have all the bells and whistles...I must admit the only reason I did not buy a Toyota Sequoia was because it did not offer Onstar! How wrong was that thinking??? The reason these GM's need Onstar is because they aren't reliable enough to go out of town without some type of issue! You just don't feel confident unless you have someone a phone call away along the journey because you have come to expect problems! How much confidence is $45,000 supposed to buy?
All these leaking issues lead to all the electrical problems. Does anyone else know where their fuse box in located?? How about right under your hood! Right where water drains. Oh, I have had the leaky sunroof and after quite an ordeal, it seems to be fixed. But now, all of my interior lights have been strobing! I have a 70's disco party Acadia! When I enter or exit the vehicle, the interior lights come on and they strobe! Even when you lift the vanity mirror on the visor, strobe lights appear! Today, however, I checked the mirror on the drivers side visor and they did not work at all. The car goes back in the shop on Friday. I called the service writer who is well acquainted with our Acadia and us by now. Heck, I may ask him to dance at my daughter's wedding!! Anyhow, he thought maybe it is the alternator, or the battery or something electrical somewhere, but they will check it out at the dealership and see if they can fix it. I now have 5200 miles on my 2008 Acadia purchased Dec. 29, 2007. I just don't dare get that far away from home in this vehicle! I know the electrical system is screwy. We have a high pitched squeal eminating from the engine compartment somewhere after you turn off the engine. The only way it will stop is when you remove the key! Sometimes it is there when you are driving down the street. It sounds like metal on metal, but I think it is something electrical. Our outside temperature gauge is also faulty. When it is 100 out, it will read as low as 78. Turn the engine off and on again, and then it might raise to the 90's. I just don't use that feature anymore since it is not realiable.
I think I will check into the Idaho lemon law this week. There just isn't anyway I am going to get help from this dealership in getting another Acadia without legal action. Kind of sad. The owner runs out the back door when he sees me coming! I actually observed this first hand! On another occassion, I request to visit with him about this car. He wouldn't pick up his page. I have left phone messages and none have been returned. What do you do? GM, are you listening, are you watching? I am not asking for money back, I would just like a reliable vehicle and I will gladly accept a 2009 Acadia or Enclave. This is so disappointing!
that is what the dealer discovered this time. sunroof leaked down the a pillar although i have never seen evidence of this; no dampness etc.
will post again if the problem reoccurs.
Now, I was caught in a bad storm and water started pouring in at the foot board on the passenger side....then, 15 minutes later, the driver side. I mentioned it to the dealer while it was in for regular service before I took my kids on vacation. He said he did not know anything about any leaks in the 2007 Acadia, or 2008 for that matter, (I have an 07) but to bring the car back on a Mon, Wed or Fri when his "leak guy" was there...lol. Now, I am down in NC/SC on vacation with my kids, got stuck in another rain storm and voilla, it leaked AGAIN. Then my son says, hey dad...did you know your seat belt is leaking too? I was PISSED!!! I called the dealer and left a message with my service guy. The next day, I decided to get the car cleaned out since everything was soaked and ruined in the front floorboard area. Then, I ran it through the carwash...guess what? It leaked....IN THE CARWASH!!!! Now, I figured the car would at least withstand a carwash. This is my first GMC, maybe GMCs aren't meant to stand up to the strong pressure of a carwash? I dunno. I'm sure this will be my fault.
Incidently, when I was getting so close to 36,000 miles, I went in to buy an extended warranty and told the lady I was really not happy with this car...I like the roominess but that is about it. She asked if I had GAP insurance on the car. When I said yes, she said, well, if something happens to your car and they can't fix it...you'll end up with a new car....lol. I chuckled, but I wonder if she has heard complaints about this vehicle from other people. I swear, if I can't get this resolved, I will call my Senator, my Representative, the TV stations, EVERYONE. I have a friend with ABC Nightly News, I ought to ask her to research this crap for me.
Anyway, I'm glad to see I am not the ONLY one dealing with this crappy car.
Otherwise, I did have the sun roof leak and I believe that problem is corrected. Other than these two things, I really enjoy the Acadia.
tired of be treated like a dumb bimbo who knows nothing about cars.Granted I am no genius but i get bye.I have a 1993 gmc 4x4 pick up with 200,000 miles and have never had any problems with it to speak of.I only have 30,000 on my Acadia and it spends more time in their garage then mine.
Other than reprograming the transmission I have had no problems in 16,000 miles. I got the AWD as we tow a ski boat and it tows beautifully in the trailer towing mode.
It is the quietest and nicest riding car I've owned and because of that I love to drive it.
Cars are my hobbie and I do my own work. I didn't order the sun roof as every one I know who's had a car with one eventually gets leaks as the seals shrink, or the drains plug up with debris.
I plan to keep this a long time but if I had to buy another I'd have no quams.
We do usually fill up with 89 octane gas. Just a habit we've gotten into. I've also heard there isn't any difference - but I've noticed my cars seem to run better on the 89.
I really love this car!!!!!
(-40C to +32C) with no problems. Hard to compare mileage but recent day long highway drive (7 hours) gave me 10.9L/100 KM which is (if my calculations are correct) about 21.6 miles per US gallon on the highway. Since speed was 69 mph on average, I was happy with this.
tidester, host
SUVs and Smart Shopper
My 2008 Acadia AWD MPG has been consistently around 13mpg with city/hwy combo driving (1 yr, 17K miles). I'm very disappointed, as I expected to get considerably better mileage than our '04 Trailblazer EXT (larger vehicle), which has a high-end V8 and it gets 15mpg!
The highway driving is very disappointing. If there are hills with any sigificant grades I have to use the manual shift (5th most of the time, sometimes 4th gear) to maintain a constant speed. Speed drops as much as 4mph if left in "Drive". Highway driving yields 19-20mpg, usually 74mph in a 70 speed zone.
Yesterday after about 2 hrs on the highway the DING DING DING "STABILITRAK TRACTION CONTROL OFF" message woke up and cried to me again. This occurs occasionally, for no apparent reason. OnStar always says "your stabilitrack and traction control system are disabled, and your ABS system is not functional, but it is ok to drive, you should have it serviced in the next 7 days". Service people can never find any codes or anything wrong.
Regarding poor MPG, Dealer says the computer may be calculating it wrong, and also use premium. I used premium fule for several tanks and found no difference in performance or mileage so I quit buying it.
I've given up for now -- it's a gas guzzling SUV and if I want to change that, I'll need to buy a different vehicle.
All that said, the pushbutton liftgate is pretty snazzy.
pulling feel from day 1, I have a 07 Acadia and it was in the shop 2 weeks after I bought it and went to the shop 5 more times after that. The dealer will tell you over and over their is no problem, but it's just a bunch of lies they feed you. The main thing they stay consistent about is to cover up the fact that a problem really does exit. I finally got tired of it and seeked a lemon law lawyer. I am now in the process of closing my case , Gm has agreed to buy back my vehicle. I would be glad to share any info once I am finished and can even supply you with the lemon law lawyer info if needed. :lemon: