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I baby my vehicles, and weigh under 200 pounds. But the bottom of the driver's seat is already fraying and splitting at one of the seams. I am sure I can get this repaired under my warranty, although I am not looking forward to leaving my new Escape at the dealer for a day to get this fixed.
I just wonder if this is a one-in-a-million problem, or if lots of people are seeing durability problems in this "wonderful" recycled material.
Also, while folding the rear seat down, the bracket that holds the seat in ripped out. Looks like they took the metal rod, attached it to a plate and used expanding foam to hold it into the seat. Mind you, the back seat has had a passenger about 5 times in the year since I bought it. This is the "high quality of the eco friendly" foam seats... not sure how eco friendly they are when they have to be replaced every year.
From Aug 2011 till now/April 2012, have been in touch with Dealer, Ford CSR, social media, BBB, Ford again. All Seat covers replaced Nov 2011, while in the shop (7 days) the dealer put on over 2000 miles!! Issues developed -puckering and bunching, dealer took car for 12 days and drove it twice (80miles) to an outside upholstery shop to 'steam and stretch'. Water Stains happening again, BBB set up conference call, was told , Ford will replace two front seats and reimburse us for one month car pymt. This again with the same defective material! Ford says it there was an issue, there would have been a recall! On our work order from Nov 2011, it is stated that the Ford Eng rep says it is a known issue with this trim level and said to replace all seat covers. So It is a KNOWN issue, but they continue with the fabric. I said that is INSANE and the Ford rep says, "you're entitled to your opinion" . I am waiting to hear what Ford rep says in regard to the exorbitant amount of miles the dealer put on the car, reimbursing us for that in addition to several trips to the dealer. I too asked for leather and they denied our request, saying the vehicle doesn't meet the specs for that. I then said, give us $2000 and we will take it to a shop that says they do it all the time!
We also, will have a hard time purchasing another Ford product based on this experience.
I also asked them...would Mr Mulally be treated like this?
A month ago when the transmission went kablooey, the service guy did send my Escape to detailing and did make it a week bit better. Yet the stains are starting again with each little raindrop or whatever.
Good luck. Ford doesn't care.
both have different color cloth seats-
I've read all these posts- wonder why you buy a vehicle with cloth seats
mine look like they are brand new
course we're a bit carefull
wife did have a pretty stained passenger seat-
quote, "not sure what I spilled on them"
found out don't try to spot clean- clean the whole seat-
I didn't quite like the results- so
I got out the house Bissell Steam Cleaner- and since I had good luck with a cheap Carper & Upholstery Cleaner I buy at Walmart for the carpets decided to use it on her Escape seat
results- her seat looks like it just came off the showroom-
can take a picture of that seat- all the seats on both Escape if you'd like
short of it- the seat material might not be the best for wet swimming suits, water, or pop, coffee- but they can be cleaned-
any good detail shop will tell you this-
so- before you go to sell or trade in
do what the dealers do- send it to a good detail shop
ps- I thought about Scotch Gaurd- but they aren't that hard to clean and show as good as new- jmo
you don't want to hear about a 2008 & 2009 that have a total of 106,087miles- and the seats look like brand new
you don't want to see pictures
you just want to say ford is crap
poor workmanship-
I don't think you have a clue
have you ever done a search on how much stuff is recycled that is in everday items we all use
because you feel ford cloth seats are poor workmanship, you whine
quit already- you have no basis to state Ford cloth seats are junk
I can show you ford interiors are as good as the next
I have the bottom of the rear seats out, and the headrests out- they are in the cargo trailer- you take them and compare to a brand new Chevy, Chrysler, Dodge-
My (Ford built) minivan is 13 years old, 176k miles and has cloth seats. We paddle whitewater and lots of wet gear has been tossed on the seats over the years (not to mention our own wet seats). We have some dirt on them, but our seats don't have water stains or circular "sweat" stains.
I've seen a few posts complaining about spots with Jeeps, Saturns, Pontiacs, Kias, and Volvos but most seem to be from Escape owners. You'd think after 4 years of complaints Ford would tweak the textile a bit.
My other car has black leather seats. Had to drive it today, and it was 90 out. Ugh. They aren't too comfy in the cold here in the UP of MI either. Never again.
I had a 2000 Taurus SW with cloth seats- traded it for this Escape after 168,000 miles
while I don't think either of my Escapes have as good of cloth material as to staining, it isn't hard to clean
I picked up a spray bottle of Scotch Gaurd
I took one of the bottoms of my seat that hasn't been in the vehicle for 3 years and set a cold water bottle on it-
the sweat/moisture left a mark
when dry I used regular dish soap like I mix for washing dishes
removed it completely
today I'm going to spray the Scotch Gaurd on
see if it still leaves a water bottle sweat mark
apoligize for coming across a little hard
I do quite a bit of off roading, hunting, etc- my interior looks quite nice
I do treat the plastic with Armor All
I have a heavy blanket/type that covers the rear area- seats are always down-
have a large dog box that just fits in
have something interesting to ask Escape owners
ever removed that rear carpet piece, wondered about that moulded black plastic piece, wondered about what you could store in there- I have it loaded with emergency stuff
please allow me to explain-
these seat materials are indeed in question-
but they can be easilly cleaned
I just don't feel a seat material that doesn't tear, wears real good, is bad-
granted- they show stains- most any cloth seat does
I sure don't think dealers should be blamed because they won't put in new seats or new seat covers- might be different if Ford Manufacturing would pay the labor and parts for everyone who wanted different seats or seat covers than what they bought the vehicle with (meaning- under warranty would FMC fully reimburse the dealer for the mechanic's labor time to do the work and the material and parts)
I feel anyone who is totally upset should talk with the dealer they purchased from and see if that dealer can do the work and be paid- not free repair for them- but FMC to pay- or
If that dealer should listen to you- would you and them split the total cost- would seem reasonable- don't you think
and if someone doesn't want to buy Ford because of this- nothing wrong with that-jmo