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Nissan CVT Warranty Extension
I will NEVER own a Nissan product again and I will never trust a CVT to be reliable.
My transmission failed in 4 lanes of Eastbound traffic on I-40 in central NC. We were lucky not to be killed when we suddenly lost momentum in the middle of heavy traffic moving at almost 70mph.
I also believe it is not if these transmissions will fail, but when. Mine failed 13K miles outside the extended warranty Nissan offered after the initial grinding noise problem. Coincidence???
Nissan dealerships are quick to increase revenues by pushing oil kits, but corporate is simply not taking responsibility for this known defect. This should be a recall.
If you do a lot of long distance driving then this vehicle is HAZARDOUS TO YOUR HEALTH.
I do think Nissan will lost their reputation in the future if the CVT have huge problems,they put huge money on the advertisement,but why they not put the money to improve the transmission?
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05Mar15
My NEW Rogue is only 11000KM, found oil leak form CVT.The dealer verified leak from L/H transmission output seal. I wonder,do i need to get a new CVT seal every year?
We sometimes forget, but hasn't been that long ago that transmissions of all types needed major overhaul or replacement at less than 100,000 miles. Many at much less than that and this was with annual maintenance.
Upon parking, I detect a burning smell. When I try to drive, if I press too hard in the gas pedal, it revs high but goes nowhere. I have to press gently and slowly build my speed.
I make it to the closest transmission repair shop but it's Sunday and everything is closed. The next day they check it and tell me $5,000 repair/replacement is needed, that fluid is burnt. I researched and found that Nissan extended the warranty so I take it to the closest dealer. A day later they tell me the fluid level was too high. The trans had been flushed in January and we drove from Chicago to Florida and back with no problem. Now, 8 months later it's suddenly an issue.
I contacted Nissan customer service prior to visiting the dealer and the car was eligible for the extended warranty as it was within the time/mileage constraints. However, at the dealer I'm told that the fluid problem is not covered as part of the warranty.
After paying $450 to get the fluid corrected, we are afraid to drive the vehicle after reading some
of the stories here. The service manager said they could put a cooler on the trans, which he said Nissan recommends, at a cost of $1200. They even put it on my invoice that a trans cooler was needed if a lot of highway or hilly, high temperature driving was done.
Obviously Nissan knows there is a problem with the trans since they extended the warranty AND say that a cooler is needed for the above described conditions.
We are going to look at other vehicles and get rid of the Rogue because we are not willing to gamble with our lives or the life of our 3 year old son. I wonder if there have been any fatal crashes as a result of this problem that have gone undiscovered because the driver that experienced the CVT fail didn't live to tell what went wrong prior to the crash.
Scary.
LOL
I would never buy a CVT car irrespective of high MPG it would give.
Meanwhile, my consumer complaint went the next step up the ladder to Nissan. However, the regional rep told me Nissan will not cover my costs for repair. I argued it was a widespread problem that Nissan knew about since they extended the warrantee and must have been an overheating problem, not an excess fluid problem, based on my breakdown on a hot day and the fact that the dealer recommended a cooler be installed. Why else would a cooler be needed if it wasn't an overheating problem? Rep said it was Nissan's final decision, they weren't covering anything. When I asked to speak to someone higher, she refused, saying there was nobody else, the decision was final. She did say that I could report the matter to NHTSA. I told her it had already been done. What arrogance! The Rogue is gone. Like I said earlier, we are not willing to gamble with our lives.
WILL NOT BUY OR RECOMMEND NISSAN!!
1. I bought brand new.
2. All routine maintenance done by dealer.
3. @ 17k miles transmission went into a limp mode stuck in like 4th gear... takes forever to accelerate to 50mph and won't go above 65mph top speed. Also when this happens the hud shows that the transmission is in 2 gears at once. Took to dealer and it was a mystery as to what they did but 2 weeks later it seemed ok.
4. @34k miles problem happened again. This time i called nissan consumer affairs 2.5 months later and multiple level 3 consults they indicated they found the issue and repaired it.. Dealer showed it was over 5k in repairs covered by Nissan.
5. After that fix the transmission in hotter days always had a faint high pitch whine, and the gas mileage on the car was never the same... I use to get a solid 24 to 26mph... since that repair 22 on the highway max even with very conservative driving.
6. 72k miles problem is back... 5/13/2016 and i'm headed back to the dealer... This car has been a lemon and based on what i've read this is common for the CVT's. I opened up another consumer affairs case with Nissan, but all i know is if they don't take care of it or ask me for one dollar i will be filling a law suit against them and make it worth my time doing so.
*** I'm a patient guy but they need to own these issues and get them fixed rather than trying to keep things hush hush and putting consumers in haggling situations with their dealerships on who pays for what.
**** I hope this helps someone else. Other than this the car has been great.
SO NOW-- At 185,000 miles. My transmission is having a problem AGAIN. Same thing. Slipping and not moving or just not accelerating. Today I was on a high way and almost got run over by a tractor trailer.
Do we need to have people get killed because the vehicle can not get out of its way in order to get a recall. How did VW determine or get people to take action to fix a dangerous problem.. Or now Jeep is supporting their customers with their problem.
WILL NISSAN STAND BEHIND THEIR DEDICATED CUSTOMERS.
I am so afraid to go back to a dealer for an intermittent problem and get screwed again. I bought this car because I was told it would easily last 200,000 miles BUT I have dropped over $6,000 in it over the last year. Everyone thinks it is a new car because I keep it looking but I need it to keep going
HELP NISSAN - PLEASE!!
I Wrote a couple days ago that I was having problems AGAIN (Nissan Replaced my CVT at 120,000 miles) Now - 60,000 later - The transmission is worse than the first one and totally dead. It was an intermittent death that was also very dangerous because it would give out when I was in Highway FAST traffic. Well Yesterday my car was towed away. Help - I need advice on how to get Nissan to support me. How do I get a hold of a company rep? Unfortunately I had to have my car towed to a Nissan Dealership so I really fear getting ripped off AGAIN. No I can not afford a new car and I bought this because I was told that I should be able to easily get to 200,000 miles....HELP- Please Advise... Please email me any advice: [Email removed]
Here's the consumer rep contact info for Nissan. If you do Facebook, there's a link there for using that too.
This article may help:
The Secret Warranty
My question is - has anyone had any success with warranty/transmission replacements? After reading 5 of 10 pages of essentially the same problem on this thread, has anyone considered a class-action lawsuit? There is more power in numbers, and the more we continue to try to take care of the issue individually, the longer Nissan will try to brush us off & avoid a mass recall. There is NO reason that we should all suffer while Nissan remains quiet.
After Traveling About 45 Minutes or an hour on a sunny day,my Car started loosing power . I was on high way hardly I was in 70, hit accelerator, On approaching uphill the car power lost... I pedaled down to the car floor but the car did not powered up. Had to stop the car on shoulder for 10-15 mnts after every hour
Pressing On The Accelerator Resulted In The Car Still Loosing power. It Did Not Matter How Much You Pressed The Accelerator, The Car Still Slowed Down. It Happened Again couple of days back on Oct 9, 2016. Traveling to uphill to Big Sur.
In Addition, When I Got Off The Highway And Came To A Stop At A Stop Sign, I Pressed The Accelerator And The Car Did Not Go At First. Then The Car Slowly Moved Forward. I Have Googled This Problem And Have Found Many Who Have Experienced The Same Thing.
I went to Nissan Authorised Dealer Premier Nissan of Fremont(5701 Cushing Pkwy, Fremont, CA 94538). They say never heard such issue, which I feel they are bluntly telling lie, as I checked in google its a most common problem with Nisaan car.
However they have asked to do Diagnostics Test, (for which sadly, I have to pay from my pocket). I called the Nissan Consumer Affair 1-800 647-7261 and they said to get the Diagnostics done first. I am pretty sure nothing would come in Diagnostics check as stated by others in the post, but still will go and have this done.
As stated by tybles123 above, even I too agree to consider a common class-action lawsuit which make more sense as number do speaks. Please let me know if any one have other workaround or ideas to handle this.