Saturn VUE AC and Heat Problems
The ac compressor on my 2003 vue cycles rather quickly after operating for several minutes. The ac blows cold inside and stays cold. When I first turn on the ac, the ac compressor stays running while the vue cools down but after several minutes of operating the ac compressor begins to cycle a few seconds on and a few seconds off. Seems to me it is cycle too frequently? Any advice would be appreciated.
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Thanks,
Steve
I am from GM Customer Service. Can you please email me more information about the concern on your vehicle, so I can look into the situation further? You can access my email by clicking on my name. Thank you,
Mariah GM Customer Service
Please keep us posted when the issue has been taken care of.
Thank you,
Caron, GM Customer Service
Also, is this (the compressor motor) something I can replace myself, given the right tools?
Thanks!
I can jump power to the compressor and it will always work.
What is your VIN? Have you had the vehicle into a dealer? I look forward to your response. Have a great weekend!
Christina
GM Customer Service
No VINs in the forums...
Thanks!
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I apologize for your concern. You could definitely try changing the fuse. If it doesn't work I would recommned going to the dealer. They will be able to diagnosis the concern for you. Please keep me updated on your situation.
Christina
GM Customer Service
My best advice is to take it to your local dealer of choice at least for diagnosis. Please keep me updated on your concerns and progress at the dealer. I look forward to your response. Have a great holiday weekend!
Christina
GM Customer Service
I am directing this question to any customer service rep from GM. We had the AC clutch fixed on our 2007 Saturn Vue hybrid back just before the factory warranty expired. Well the same exact problem happened again yesterday. Is this still under warranty if it is the same problem? The clutch hub bolt loosened and the clutch hub came flying off when I was driving down the road. I reclaimed the hub from the street and went home and popped my hood. The old clutch hub was sitting in the frame of the car right nest to the compressor(for two years)!!!
Any reply would be helpful. We are going to the dealership after this weekend and woudl like to know our options.
Thanks!
Could you please email me your VIN? I would like to look further into your situation.
You can get my email by clicking on gmcustsvc.
Thank you,
Caron, GM Customer Service
I would recommend taking the vehicle to the dealer, even if only to get the vehicle diagnoised. Feel free to email me with any questions comments or concerns.
Christina
GM Customer Service
I would like to set up a case with GM Customer Assistance. In order to start the process I will need your complete contact information (including full name, mailing address and phone number), VIN, current mileage and the involved dealership sent to me in an email. Also, could you please provide a brief description of the problems you are experiencing?
You can get my email by clicking on gmcustsvc.
Thank you,
Caron, GM Customer Service
I would be happy to check to see if your vehicle has a recall. Please email me your VIN.
You can get my email by clicking on gmcustsvc.
Thank you,
Caron, GM Customer Service
How can I find out if my car has a recall on this problem?
I apologize for the problems you are experiencing with your vehicle. I would be happy to check to see if your vehicle has a recall. Please email me your VIN.
You can get my email by clicking on gmcustsvc.
Thank you,
Caron, GM Customer Service
All the rest of the suggested repairs were suggested to make money, I mean let's take a look at the suggestions Serp. belt $150, front control arm bushings $420, front pads and rotors (4MM-5MM) $330 (dealer didn't know I had this done at end of 2010), I believe that I got over charged even for this A/C hose that was most likely made in China, and defective and only lasted 4 plus years. Bottom line I am glad Saturn went out of business I am looking forward to seeing other greedy USA car manufacturers to go out of business. Most of us are lucky to have jobs, yet these business continue to gauge their customers, it's all about the money, regardless that their service and product is inferior.
What I want to know why didn't the dealer find any of these issues at my last visit, before the warranty expired? They were so nice before the warranty expired, but never found any issues unless I complained about them. I forgot to ask for all the parts that were replaced, if any of you are having repairs made, ask the dealer for all the parts the dealer replaces, tell him to put it in the plastic bag, that is great evidence.
What happened to the recall of this inferior product?
Few facts about Saturn cars from 2009 and on, they were really Opel's renamed, some with intent to confuse the target audience others left alone like Astra, Vue was the Opel Antara, etc...shame. So now some of us know why Saturn turned to sell Opel's repackaged as Satrun's, Saturn product was inferior.
I would be happy to check to see if your vehicle has a recall. Please email me your VIN.
You can get my email by clicking on gmcustsvc.
Thank you,
Caron, GM Customer Service
Your very dissatisfied GM customer,
Ken K
All the people that are having issues with Vue, Ion, etc., should file a formal complaint with NHTSA, maybe some of us can get some money back for all the repairs that we had to pay out of pocket for something that we should not have paid any money. In my case it appears that GMC replaced a lot more then just one A/C hose, which a dealer would never do unless there is something in it for them...very fishy, yet there are no recalls, on any Vue of any year at least not for A/C.
To file a complaint go here:
https://www-odi.nhtsa.dot.gov/ivoq/
I apologize for the problems you are experiencing with your A/C. Have you had the vehicle into the dealership to be diagnosed? Please keep me posted.
Thank you,
Caron, GM Customer Service
I have not reported the problem to the dealership because
They want $95 dollars to just look at it
Thanks
https://www-odi.nhtsa.dot.gov/ivoq/
I have had it at a GM dealer twice in 3 weeks for the same issue. Another appointment Thursday. A/C went out on me again on the way to vacation, so it is the first appt after I get back that I could get. They have already done a gas test and replaced the thermostat.
JBA Superstore GM Dealer - Glen Burnie MD
I apologize for the problems you are experiencing with your vehicle. Were you planning on having the vehicle diagnosed? Please keep me posted on any information after the vehicle has been diagnosed by a GM dealership.
Thank you,
Caron, GM Customer Service