Subaru Crew: Official SOA Presence (aka Patti)

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Comments

  • rshollandrsholland Member Posts: 19,788
    great news Patti. I think sending whatever ideas we have to both product planning and to the brand managers is an an excellent idea. As you say, it could even elevate our (Subaru Crew) status within the Subaru corporate community.

    Bob
  • rshollandrsholland Member Posts: 19,788
    Patti, do you read all the Subie threads here at Edmunds? I know we try to give you all our suggestions over in the "Suggestions for Subaru: thread, however, sometimes good suggestions are made in other threads that just never make their way into that thread.

    Bob
  • subaru_teamsubaru_team Member Posts: 1,676
    It can be a challenge to keep up with all of the ideas out here. So, it would be helpful if someone see's a good idea to either post here a "hint" for me to go look or over at "Meet the Members". That way, I'd be sure to see it.

    Thanks!

    Patti
  • rshollandrsholland Member Posts: 19,788
    if any of us see any good ideas being posted elsewhere, just take it upon yourself to do a "copy & paste" into the "Suggestions for Subaru" thread.

    Bob
  • ateixeiraateixeira Member Posts: 72,587
    erroneous police report

    Subaru is going with whatever info they could obtain. It's not like they were there.

    If the check-engine light didn't go off, there wouldn't be any codes to check. ABS would not trigger a check-engine light anyway.

    Also, I would not call it textbook failure because the norm is for the braking power to be restored if you pump the pedal once, which is not the case with your wife's accident.

    Plus, there must be *some* braking before the ABS ever engages, otherwise the test the police conducted would have shown complete brake failure.

    I wasn't there, but I'm not convinced her case was textbook, not by a long shot...

    -juice
  • rob_mrob_m Member Posts: 820
    Are there signs of a new problem, or a just a few very scattered and isolated incidents?

    I had a similar experience with my wife's 03 OBW, where twice in 5 minutes I had difficulty stopping the car. No matter how hard I pressed the pedal, that car did not want to stop.

    The roads were clear, and ABS did not engage. Initial thought, something was frozen, where there have been many sub-zero mornings. The dealer could not find anything wrong.
  • ateixeiraateixeira Member Posts: 72,587
    If ABS didn't engage that's a different issue. Was your brake master cylinder on of the ones recalled?

    I would bleed the system anyway, moisture in the lines could freeze up.

    -juice
  • rob_mrob_m Member Posts: 820
    Thanks for the reply.

    Is the recall new? I have the VIN registered at mysubaru.com, and no recalls came up there, or at the dealer.

    I recommended that the dealer flush the brake lines per one of your earlier posts, but they weren't very open to that.

    Basically, I was told to bring it back if it happened again.
  • ateixeiraateixeira Member Posts: 72,587
    No, that was an old recall. My Forester was affected. It only happened in extreme colds, negative temps, FWIW.

    -juice
  • srb48srb48 Member Posts: 5
    Patti,
    I posted this on the Problems & Solutions board, but I didn't know if you would see it.

    You're correct; I don't have Added Security. I don't think that was around in '97, just the garden variety extended warranty, and every Subaru owner I talked to, and there were many, talked me out of that. The dealer's name is Neil Huffman Subaru, Louisville, KY., and I've really been happy with their service. Any assistance you can provide will be greatly appreciated.

    Steve Bryant
  • paisanpaisan Member Posts: 21,181
    I suggest it 1x every 2 years for normal driving. Anyone who does any kind of enthusiastic driving, I suggest 1x per year. On our race cars we flush it 1x a month during race season. For my regular enthusiastic driving style I flush it 1x ever 9-12months.

    -mike
  • hondafriekhondafriek Member Posts: 2,984
    Is supposed to be flushed every 24000 miles or 2 years whichever comes first, brake fluid is gyroscopic which means it attracts moisture.

    Some negative effects are lowered boiling point which means reduced braking, corroded components and last but not least if there is enough moisture it can freeze.

      Cheers Pat.
  • dcm61dcm61 Member Posts: 1,567
    brake fluid is gyroscopic which means it attracts moisture.

    Wouldn't gyroscopic means it spins? ;-)

    Looks like you fat fingered it Pat. Now say it with me: "The h is to the right of the g."

    DaveM
  • locke2clocke2c Member Posts: 5,038
    hygroscopic is the word, yes. like silica gel. mmm, that stuff is so tasty but gives me wicked thirst. ;)

    ~c
  • hondafriekhondafriek Member Posts: 2,984
    Than fat fingered it, totally mangled it more like:-)

    Believe it or not I make the same mistake every time I mention brake fluid you would think I would learn by now.

      Cheers Pat.
  • mrk610mrk610 Member Posts: 378
    I posted this on the board ,but I have not
    heard from you . I have been away for the last week so
    If you tried to contact me I'm sorry I have'nt got
    back to you .
     I was able to get a file # on my head gasket case.
    The lady I taked to was barb but you probable have
    more then 1 person there with that name .The # is
    578498. Hope this helps .
    I also have a case # for my piston slap issue . The #
    is 364809. I feel I am getting the run around from the
    dealer . He says that yes the noise is there even
    after the car reaches operating temps . I have read on
    Edmunds and other boards that owners have had no
    problems having this problem corrected . I am kinda at
    my wits end ,and would greatly appreciate any
    suggestions you may have .

    Thanks again
    Mike K
  • subaru_teamsubaru_team Member Posts: 1,676
    I just sent a note to Barb and I'll talk to her in the AM.

    Thanks.

    Patti
  • nygregnygreg Member Posts: 1,936
    how's that for a response. :)
  • ateixeiraateixeira Member Posts: 72,587
    Patti: you're slackin', we expect a resolution in 10 minutes or less, ya hear? ;-)

    LOL

    -juice
  • subaru_teamsubaru_team Member Posts: 1,676
    It's funny - sometimes the timing works out that a post will be there when I happen by. I wish it would work out that way more often!

    Crazy few days, so sorry if other folks are waiting for me. I'm still trying to get an answer on shims vs. other design in our current engine. I didn't forget - just no time to follow-up yet on the person I sent the question to.

    Patti
  • hondafriekhondafriek Member Posts: 2,984
    No matter how hard we try we cannot be all things to all people, I think you do a pretty amazing job in juggling the load that you have.

      Just do not spread yourself too thin.

       Cheers Pat.
  • pattipcpattipc Member Posts: 53
    I had to create a new "me" for cookie purposes (plus I never remember the Subaru_Team password). So, if you see this, it's me too. I hope that's allowed!

    Patti
  • rshollandrsholland Member Posts: 19,788
    has been cloned! :)

    Bob
  • hondafriekhondafriek Member Posts: 2,984
    See post 797,I advised you not to spread yourself too thin and here you go and clone yourself to double up:-)

     ("does not take directions too well")

       Cheers Pat.
  • rsgarlatarsgarlata Member Posts: 8
    Well, I'm back with good news. January 8th, I grabbed a Phillip's head screwdriver and tightened any fuel line clamps I found. Two were notably loose... not dangling or anything, but I got a couple of good turns out of them. Now? No gas smell since then.

    <sarcasm>Good of my Subaru techs to check them, just in case.</sarcasm>

    TECHS: 0, FORUM MEMBERS: 1.

    Pretty sad that a guy who's not even in the same state as my car can diagnose it better than a guy who can get under the hood.
  • jfljfl Member Posts: 1,399
    Yeah, the Crew is a mighty talented bunch!

    Jim
  • cusafrcusafr Member Posts: 184
    Two of the biggest reasons I intend to buy a Subaru as soon as I can:
    1. Patti.
    2.The Crew on this site.

    Really neat!!!

    CUSAFR
  • pattipcpattipc Member Posts: 53
    Well - what a nice way to start someone's day! Let us know if you need help buying!

    Patti
  • mrk610mrk610 Member Posts: 378
    11 minutes is fine with me .
    It seems I'm not the only one having the sealer added for the head gasket leak . So far so good with the sealer .I just came back from a week of skiing with the average temp in the single digits. I have not noticed any more signs of leaking . I am more concerned about my piston slap . It is so loud and it seems to be there all the time now .

    Mike k
  • rshollandrsholland Member Posts: 19,788
    The heck with the salesman/dealer, it sounds like you and the "Crew" should split the sales commission. :)

    Bob
  • ateixeiraateixeira Member Posts: 72,587
    We are obsessive about our cars and frankly I don't expect anyone to obsess over mine the way I do, torqueing each individual bolt to spec and yes, even waxing my rims.

    Good for you, Robert.

    -juice
  • lfdallfdal Member Posts: 679
    Patti - Since you seem to have very long range within Subaru, can you please find out what the plans are for the mySubaru.com website?

    The 2004 Forester still has no online manual, the pictures come up as an X, and some of the stuff that used to be there for scheduled maintenance has disappeard.

    I really like to use the site to keep my maint. info on for both my 04 XT and the wife's 03 OBW.

    Just worried that if they put a big enough "fix" in for the 04 section my maint records will disappear.

    Guess I better follow juice's example and print out a hard copy.

    Thanks much

    Larry
  • kenskens Member Posts: 5,869
    Hey, I'll be up for commission based sales! I know I've convinced several of my friends to buy Subarus. Wait, didn't we talk about this already?

    Ken
  • nygregnygreg Member Posts: 1,936
    we expect responses now in the 5 1/2 minute range now that there are two of you. :)

    Greg
  • fibber2fibber2 Member Posts: 3,786
    Update on Jay. Apparently his parts still have not come in, despite the best efforts of SoA. But when he groused to me about the continued smell, I asked him why he had not taken up SoA on their more than generous offer of a rental car? Apparently he has not been willing to make the effort to get back up there. I do understand - icy cold and snow, bumming a ride, etc, make it inconvenient. But still....

    So bottom line: You can lead a horse to water, but you cannot make them drink.... I thank you for your efforts - now it is up to him to avail himself of the interim solution.

    Steve
  • pattipcpattipc Member Posts: 53
    your Rep. has a call out for some help in the field. I'm sure you'll hear something by tomorrow. Hang in there!

    Thanks!

    Patti

    P. S. - Sorry I didn't post a response sooner - dang family needed my attention. Sheesh - you might think they didn't see me all day. Maggie is the worst of them. She will not let me hug my other children or husband until she gets her requisite scratch behind the ears. She actually growls at the rest of her family!
  • rshollandrsholland Member Posts: 19,788
    Child or a pet?

    Bob
  • dcm61dcm61 Member Posts: 1,567
    Aren't all pets just furry children?

    DaveM
  • goneskiiangoneskiian Member Posts: 381
    Dave,
    You've got that right! I don't think I've heard that before. We sure treat them like they are. ;-)

    -Ian
    (whose got a child...I mean pet in his lap right now looking for attention)
  • sube555lgtsube555lgt Member Posts: 78
    Patti could you please check it and get back to me ASAP, its urgent.
  • nygregnygreg Member Posts: 1,936
    but the pets go to bed on time and have no tests to study for. Just a walk now and then.

    Greg
  • dcm61dcm61 Member Posts: 1,567
    back to pets since all the juicy stuff got deleted.

    DaveM
  • goneskiiangoneskiian Member Posts: 381
    Darn it! I hate missing the juicy stuff! ;-)

    -Ian

    EDIT: And another 4 just before mine! Must have been some good stuff.
  • hayduke01hayduke01 Member Posts: 128
    Did CBS buy Edmunds?
  • rob_mrob_m Member Posts: 820
    ... miss a lot!
  • njswamplandsnjswamplands Member Posts: 1,760
  • pattipcpattipc Member Posts: 53
    maybe if I scratched my human kids behind the ears, they would be as obedient and loving? I'll have to give it a try. I was a bad Mom tonight. It was a rough week at work and I got home and everyone kind of jumped on me with "issues". I told them that when I walk in lately, everyone throws up on me and expects me to produce a carrot cake out of it. I don't know why it came out that way, but they were stunned into silence - for a full minute - and then we all proceeded to bust out laughing. I need to simmer down a bit. Maybe I need to take the longer way home with the radio on loud and energetic?

    See y'all at the chat tonight! I can't wait to get "blooped" to see how it sounds on this computer.

    Patti
  • sube555lgtsube555lgt Member Posts: 78
    Bloop! Oh wait, no audio.
  • frogwife1frogwife1 Member Posts: 2
    Please see posts 2526 and 2577 on the Outback-problems and solutions thread. We opened Case #582524. I'll be calling SOA tomorrow, 1/30.
  • c_hunterc_hunter Member Posts: 4,487
    Being a mom is a thankless job most of the time, so I think your analogy is pretty good (and I definitely have not heard that one before!!).

    Craig
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