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That is very low of Ashleys. Why did you cancel? If it is because you want to wait for something else or want to wait for finances you might tell him you will be back when the time is right...but not with a policy like that one. That is low in this day and age. A good way to lose customers....leaves a bad impression on me, I will remember that!
Well, we were shopping for a bedroom suite for my 16 year old son...with a mattress and box spring. Should have left son home, as he was just wanting to get out of there. Saleslady directed us to a bed and dresser, which when later that day in looking at website, is designed for younger children. I asked saleslady specifically if this furniture was designed for someone my son's age. She said yes. But it really isnt. My son is about 5'10" and 170 pounds. I told store manager I thought salesman did a poor job, and it was not our fault for having to cancel. I said the cancellation fee was not mentioned, through it was on the second page of contract. I said, "youre going to charge me $180 and all you have to do is get on your computer and push a button to cancel?" She said it wasn't that easy. That the furniture was " made to order". So I guess as soon as I ordered the furniture, they had a group of guys go out and chop down trees to make it? LOL. I'm guessing they stock their warehouses and when one item in inventory gets low, they order more to be made. Doubt district manager will call back. More than likely just giving me the run around until I get tired and drop the matter.
Thinking of cancelling the furniture, keeping the mattress and box springs($600), and pick up myself instead of having it delivered, to minimize my losses.
I'm not a fan of Ashley. Although we have bought stuff there in the past, I try to avoid the place,
The last time we bought anything there it was a dining room table and chairs for my daughter and her kids. The "made to order" thing came up. I pulled my daughter aside and said that if we had to wait that long, we might as well just order something on-line because it would be cheaper. Of course the manager was walking past when I said that and he overheard me.
We got a great deal then, but I still don't like the place.
Here's another one. When we were looking at couches last month, Mrs. Venture wanted to, at least, go look at Ashley. I wasn't impressed and when the saleslady finally realized I was resisting she walked away...LOL. She dropped us like the proverbial hot potato.
2025 Forester Limited, 2024 Subaru Legacy Sport
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
As I've cut back on my car rentals, I've noticed a steep decline in Hertz's service. Don't know if it's just me, and the fact I've cut back on my rentals? Or, generally speaking, their business is down overall and they are in the beginning stages of "nickel-diming" and cutbacks because more people are using UBER instead of renting cars.
In any event, case in point, I was in Salt Lake City last week. Given the stops I had to make, and the city being so spread out, I decided to hit up Hertz. They didn't offer me any "freebie upgrade", but that's OK. I never expect one. They did suggest I get an SUV becasue of the snow. Being IN the airport, I could see snow piled up outside, but couldn't tell if there was any on the road. I asked the rate for an SUV, and they quoted me $90/day for a GMC Yukon Denali XL. I'm sure that's not a bad rate for that vehicle, but it's just me driving. I declined.
Then the agent suggested something smaller, a GMC Acadia, for $60. OK....I'm early in my expense budget, there's snow on the ground, I'll go for it.
BTW.....pretty darned nice vehicle. I'm sure it was the standard version, but it still came with a peppy V6, Apple Car Play, 4WD, nice seats, etc. Drove sprightly for an SUV....still a lot of body lean, and the steering wasn't all that accurate, but it tracked true, braked fine. Not bad!
Anyway, I was supposed to be in SLC for 3 days, but a conference I was going to attend had the "main guy" (the guy I needed to talk to) became ill and had to back out. I did meet with his staff, and was able to meet with a couple of other tech companies, didn't want to make it a terrible trip. But, that allowed me to leave early.
Instead of 3 days, I was able to get a standby seat back home on the 2nd day.
Returned the Acadia, and got my receipt.....for $380, or about $200 more than renting it for the entire time. Well, apparently the $60 charge was ON TOP OF my regular rate (gate agent just pointed out the $60 to me). And, since I was 20 minutes past the time I could have returned not to be charged for another full day, they charged me anyway.
I was irritated. Told them so. They didn't care....not even the manager I spoke to.
Part of this is my fault. I should have read the ENTIRE rental agreement (all 4 sheets of tiny print). Moreover, this is the type of thing HERTZ used to be understanding about. Not any more.
So, what's the end result? I'm moving my business to National or Avis....and increasing my use of UBER. Know what? Hertz doesn't even care. Neither do I!
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
My company has a deal with Hertz, so I've been using them on my travels lately. The service is just OK, the prices are a bit, um, dear. Looks like everything is extra - I rented a Santa Fe a few weeks ago in the Bay Area. The receipt listed $40 for XM! Too late for me to do anything about it.
I'm thinking we should start a thread for "Rental Car Review" - goodness knows there's enough of us here that travel and rent often enough to keep the thread moving along nicely.
Thoughts?
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MODERATOR
2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
2021 VW Arteon SEL 4-motion, 2018 VW Passat SE w/tech, 2016 Audi Q5 Premium Plus w/tech
I will be interested to see what I get for a rental when I take the Pilot in for repairs. The insurance only allows $30/day and my goal is to stick with that.
2021 VW Arteon SEL 4-motion, 2018 VW Passat SE w/tech, 2016 Audi Q5 Premium Plus w/tech
'24 Chevy Blazer EV 2LT
I've rented a few higher end cars from Sixt in Florida, more pleasant even if basic, as the cars are better equipped as standard. I've had fairly loaded cars from Sixt in Germany.
2018 430i Gran Coupe
2018 430i Gran Coupe
'24 Chevy Blazer EV 2LT
Got a similar young-female-counter response when I brought back an otherwise-pretty '80 Grand Prix V6 which only had one interior light--on the right front floor--and I had to put three quarts of oil in it it ticked so loudly. I said it was probably the worst rental car I've ever had and she just "Oh really, the worst rental huh?". Duh.
Only rental to ever leave me stranded--Ford Fairmont.
I laugh at the Edie McClurg character at the rental car company in "Planes, Trains, and Automobiles", because I've had experiences not unlike that. I've definitely gone to my space number to find the parking space empty, like Steve Martin did.
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2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I poked around and this nice sales lady came over and asked me what I was interested in. I explained that I was diagnosed with a spur on my right heel and it was painful, on and off, to walk. She asked me if I used orthotics. That was a somewhat foreign word to me except I knew it had to do with bones (ortho). She had me take off my Rockports, pulled out the cushion and had me walk over a mat that recorded my walking anomalies. First the right foot (heel to toe) and then the left foot (heel to toe) and then she had me stand on the mat until the computer analyzed the data. It showed more "red" on my right heel than on my left and other aspects of my walking.
The computer readout also showed a code. She went into the back of the store and came back with inserts for my shoes - a different code for the left foot and a separate code for the right foot. She inserted the inserts and had me tie my shoes and walk. At first, it felt a bit uncomfortable, but the more I walked, the less painful that right heel became. It has an accentuated arch, but the insert itself is pretty stiff with almost no padding. She said that the arch support will reduce the reliance on the right heel.
So, for $43.00 including tax, I bought them. I've had them on now for a few hours and I'm still getting used to them. Hopefully, this is just what I needed to reduce the stress on the right heel. We shall see.
Thanks to all of you for your input and feedback - I am going to try to avoid surgery at all costs even if I have to live with pain for the rest of my life.
2024 Genesis G90 Super-Charger
Hey, pinhead, I really enjoyed your recap of your Subaru buying experience. It was obvious the dealership and your sales associate were honest/up-front with you throughout the entire process - a true rarity in the car business.
I noted that the F&I process was ill-equipped to handle you in a timely manner. I guess they only had one employee that handled F&I at the dealership, but that is not out of the ordinary. At least while you waited, you were able to accomplish quite a bit which made the time fly by more effortlessly.
There remains one process that invariably drives me nuts when I buy a new car (which means I've been driven to lunacy at least once a year for the past 10 or so years) - and that is F&I (Finance and Insurance). The process not only is quite time consuming, but there never seems to be a quick in-and-out of that office. I realize the deal has to be loaded into the F&I software by the sales manager and then the F&I employee has to continue data entry into her F&I system. In most dealerships, the sales data system is not compatible with the F&I data system. Additionally, when forms are printed, they still are required to use dot-matrix printers to make sure everything lines up properly.
If the car sales industry could come up with a more expedited system of getting car buyers in and out of that office in under 15-20 minutes, it sure would make the car buying process less taxing.
I've already extended my best wishes to you for complete enjoyment of your new Subaru, but I am going to repeat those wishes to make sure "it takes" if you know what I mean. Have fun, pinhead!!!
2024 Genesis G90 Super-Charger
'24 Chevy Blazer EV 2LT
My suggestion is to try for one of those.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
Under 50 words!
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I mentioned those about 3 pages ago. Better than an orthotic guy who makes a plaster mold and charges $400. This is scientific with 1000s of impressions.
Glad they seem to be working.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
We waited 2 hours just to get into the office....there were other more complicated transactions before us. Once we got into the F&I office things went quickly though Florida has more forms to sign than any other state according to the F&I guy....I believe 25 documents, and we were paying cash.
The actual process went pretty fast once we got in, it was all done on a tablet. Even signatures all got signed on the tablet....no actual paper.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Most of my Avis rentals were vehicles with nice options - many had leather, sat radio, etc. Definitely not base model strippers.
2018 430i Gran Coupe
2024 Genesis G90 Super-Charger
Many years ago I flew into LAX and I rented a car from one of the budget companies. I didn't care what it was since I wasn't going very far. I was handed the keys to a ratty Monte Carlo that reeked of cigarette smoke.
It was a busy Friday afternoon and I headed down a VERY crowded Century Blvd. I had gone less than a mile when one of the rear tires had a blowout! Big bang and all! It could not have happened in a worse place!
I put on the hazards and climbed out fully prepared to put on the spare EXCEPT I noticed that both rear tires were completely BALD and I mean BALD! This ticked me off so I left the car right there, blocking traffic and I grabbed my bags and I walked back to the Rental Counter!
" I need another car!" " Where is the one we gave you?".. I explained that it was currently blocking Century Bld and since they chose to give it to me with bald tires they could deal with it!
Two managers (both jerks) later I got a different car! When I got to where the Monte Carlo was a tow truck was trying to navigate through thick traffic. Cops were everywhere directing traffic, horns blowing etc.
It was almost worth it!
Once you get used to them give me a call and I'll race you to your car. Since I know you don't want me touching your car, you will probably win the race. Then we will know you are the old Mike we used to know.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Annoyed at myself for not listening to that little voice inside. It just didn't feel right. A bit rushed. My son had ants in the pants because he didn't want to be seen shopping with his mom and dad. LOL.
So now I searched using google and found it:
https://forums.edmunds.com/discussion/comment/5270975
I couldn't find it using the search of titles in Edmunds. I probably did something wrong, again. LOL
Actually I enjoy reading the rental experiences from within this group of people reporting their experiences.
2014 Malibu 2LT, 2015 Cruze 2LT,
It also got pushed down the list by new discussions being created all the time.
Always appreciate the "extra eyes" around here! Part of what makes it my favorite online group.
The Walking Company is excellent as well.
'24 Chevy Blazer EV 2LT
Annoyed at myself for not listening to that little voice inside. It just didn't feel right. A bit rushed. My son had ants in the pants because he didn't want to be seen shopping with his mom and dad. LOL
I look at the ads for Rooms To Go and the furniture looks sleek and modern and is reasonably priced. Check out reviews first, but they seem to be like IKEA+ type furniture, but without the hassle of trying to assemble it yourself.
Jip....I know what you mean about kids not wanting to be with their parents. When my youngest daughter was about 16 I took her and a friend to this dance club. I turn around to tell them we are at the club and they are both in the back on the floor, ready to open the back door and slide out of the car without being seen.....with me
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Annoyed at myself for not listening to that little voice inside. It just didn't feel right. A bit rushed. My son had ants in the pants because he didn't want to be seen shopping with his mom and dad. LOL
I look at the ads for Rooms To Go and the furniture looks sleek and modern and is reasonably priced. Check out reviews first, but they seem to be like IKEA+ type furniture, but without the hassle of trying to assemble it yourself.
Jip....I know what you mean about kids not wanting to be with their parents. When my youngest daughter was about 16 I took her and a friend to this dance club. I turn around to tell them we are at the club and they are both in the back on the floor, ready to open the back door and slide out of the car without being seen.....with me
Yep, my daughter is like that some times. I will drive her to an event, and she will say you can drop me off here, that will be fine. Nope, I will drop you off and watch you enter the building..
2021 VW Arteon SEL 4-motion, 2018 VW Passat SE w/tech, 2016 Audi Q5 Premium Plus w/tech
2017 Cadillac ATS Performance Premium 3.6
Robby the Robot
I have a reproduction toy of him at home, sans vehicle
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Annoyed at myself for not listening to that little voice inside. It just didn't feel right. A bit rushed. My son had ants in the pants because he didn't want to be seen shopping with his mom and dad. LOL
I look at the ads for Rooms To Go and the furniture looks sleek and modern and is reasonably priced. Check out reviews first, but they seem to be like IKEA+ type furniture, but without the hassle of trying to assemble it yourself.
Jip....I know what you mean about kids not wanting to be with their parents. When my youngest daughter was about 16 I took her and a friend to this dance club. I turn around to tell them we are at the club and they are both in the back on the floor, ready to open the back door and slide out of the car without being seen.....with me
Smart kid. Short enough?
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Very discriminatory, very unfair.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
'24 Chevy Blazer EV 2LT
You are right about now MA changes tolls(tiers). Will try to stay off the Turnpike in the future.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Of course, then there's the rear plate....
2024 Genesis G90 Super-Charger