Volvo XC90 Maintenance and Repair

1121315171830

Comments

  • volvomaxvolvomax Member Posts: 5,238
    Volvo radios don't have aux ports, which is why you need an fm modulator in the first place.
  • rodutrodut Member Posts: 343
    Early transmission breakdown on a new Volvo ?! It's unbelievable how a company can go from so high, to so low, reliability wise.

    My 1989 Volvo 240 wagon has 200,000 miles and counting. I still drive it every day. Never touched the engine or the transmission. Starts under a foot of snow. Done only routine low price repairs.

    I always dreamt to get another big Volvo. Now, when I could get one of them, it's frustrating to see how unreliable they became.

    Electronics ... I understand. You keep adding electronics on a car, obviously it becomes more unreliable. But why mechanics ?! My 18 yrs old gearbox still shifts like new !!! Can't they just "copy" and "paste" it ?
  • lev_berkovichlev_berkovich Member Posts: 858
    Rodut,
    There is very simple answer to your question - Internet.

    I believe, that Volvo today is even more reliable mechanically as it was 15-20 years ago. However, 15-20 years ago the only source of information about its reliability would be your mechanic.

    Today, you know, basically, about EVERY case of failure from all around the world. It is not that the number of failures has actually increased, but the information about those failures became readily available.

    There is known psychological phenomenon, when forums like this one have lean significantly to the "negative" side. The problem with the car is a strong motivation to go on line and rant about it, while uneventful ownership is not.

    So, you do hear about pretty much every transmission failure here, while there are hundreds of thousand cars with the perfectly functioning transmission, but the owner have no reason to write about this.

    And what would you write - 10K - no problems, 20K - no problems, etc. - boring...

    I own (has owned) 4 Volvos, currently have 2 - S80 - 116K miles - transmission shifts like new - and XC90 - 38K miles - no problems at all.

    I am thinking of buying another S80 in 2008 and have no slightest doubt about it.
  • volvomaxvolvomax Member Posts: 5,238
    You would be surprised how many times the indestructible 240 has been panned over the years.
    If those people had an outlet like the internet today, everyone would be convinced that the 240 was a piece of junk.
    One persons problems don't mean that an entire product is bad. Even companies with reputations for reliability have bad cars and unhappy owners. You name the car and I bet I have had a customer who had one and hated it and wouldn't get another one. Yet most people are very happy with what they drive. They just don't take the time to get online and talk about it.
  • guyfguyf Member Posts: 456
    My first Volvo was a 1988 740 Turbo wagon, then a 1993 850, 98 S70 T5, 2000 S70 2.5T and now a 2004 S60 2.5T and a 2004 XC90 2.5T. All these cars have been getting better and more reliable than the previous one. A total of 90,000 Km for both 04's. The S60 has been dead reliable and I had a wheel bearing and an electronic module for the AC go bad on the XC.

    One of the issue I had with the 740 was the overdrive control would fail on a regular basis. The power steering pump seized, leaving me stranded, the paint was terrible and the dash cracked in 2 places. So my experience with 1980's Volvo's is quite opposite of yours. This can happen with samples of 1 car.

    The transmission in the 2003 XC90 T6 is a GM 4 speed unit. The one in both my current Volvos is a 5 speed built by Aisin in Japan. This is an excellent tranny; much better than anything built in the 80's.

    My 2 cents..
  • Mr_ShiftrightMr_Shiftright Member Posts: 64,481
    anecdotal evidence will always be contradictory when it comes to cars.
  • buroskyburosky Member Posts: 90
    Thanks for letting me know about the radios not having aux ports. It saved me some hassle about that blue tooth option.
  • volvotaximomvolvotaximom Member Posts: 1
    I just hit 1400 miles on my XC90 and all of the sudden their is this burnt wax smell from outside the car. Anybody know if that is just the engine breaking in or is the problem more serious? Thanks!
  • volvomaxvolvomax Member Posts: 5,238
    Probably just some excess cosmoline burning off the exhaust.
  • eliaselias Member Posts: 2,209
    aaddmm, sounds like the dealer treated you great, yet you are complaining big time. half-price/$2k for a transmission on a 3 year old car - glass half empty / half full.
    perspective: in those 3 years you drove 60k miles at about 60 cents per mile, for a total cost of $36000 total. new trans was $2k. new tires $750 , two times. hmm.
    best wishes with your next vehicle.
  • rodutrodut Member Posts: 343
    Well ... you definitely make a point here. The bottom line is what pisses you off, and what doesn't. Sure my 240 dash has two wide open cracks too, the paint flied away from countless spots, the overdrive control kept failing till I found the bad electrical connector, etc.

    I agree with what all of you say, BUT these were zero or low price repairs. That's remarkable for a 18 years span.

    Now, another thing: When I am typing this message on the left side of the screen I see a commercial saying:
    "The 2006 Volvo XC90 starting at US$36,075". At today's CAN$/US$ ratio (0.89) that gives CAN$40,534. May I know why in the world the starting price in Canada is CAN$50,595 ?!?!
    See the http://www.volvocanada.com/

    That's 25% more expensive for Canadians, or about CAN$10,000, which is not fair at all !
  • guyfguyf Member Posts: 456
    18 years with a 240 is great, don't get me wrong. But any car today will be expensive on the long run because they are so much more complex, more things to fail....

    Now on pricing, the exchange rate between US and Canada is changing so fast nobody can keep up. A few years ago, when the exchange was at 1.57, a lot of americans were buying their cars in Canada. Now, at 1.10, it is the opposite.

    The lease on my XC is up in 1 year. At that time I will seriously look into buying my next car in the US and importing it to Canada. It is not that difficult. Maybe Volvomax can set me up wiht a good deal then. ;)

    I also saw that Volvo has a bulletin available to dealers about converting a US car to Canadian specs and vice-versa.

    At $36K, the XC they refer to in the ad is a front driver, without the climate package that is standard up here. To compare this vehicle to our base XC, you probably need to add $2-$2.5K. But it is still a hell of a deal for us...
  • louveelouvee Member Posts: 23
    Sorry for the delay.

    We like the FM transmitter okay. I'd prefer it to be wired as well. I've seen it wired in other Volvo's (I think the Xc70 or on one of the S cars), so I assumed it would be able to be wired for the Xc90 as well.

    The one thing is, I'd prefer it be mounted in the center like the BlueTooth, so that my Wife could select songs while we're driving. Instead, it has to get mounted to the left of the driver.

    As for the transmitter part, we haven't traveled too far yet, as to have any problems with station contention. There are multiple frequency choices, so I assume we'll always be able to find a clear one. For now, we're fine on 88.5

    The other cool thing is that it has an input jack, so that I use my Dell Jukebox with it, if my Wife has the iPod with her.
  • volvomaxvolvomax Member Posts: 5,238
    I'll do what I can. :D

    When it comes to pricing in different countries,you have to sometimes take into account more than just currency differences.
    National taxes and tarriffs can also cause price discrepancies. A Volvo in Sweden is alot more expensive than one in Canada or the US.
  • guyfrguyfr Member Posts: 55
    Understood, but this time it is the rapidly fluctuating exchange rate between Canada and US which makes the difference. In 2002 the rate was 1.57, at that rate, the $50,595CDN was the equivalent of $32,226 US. It would have been a bargain for US buyers. At the current rate, $50,595 CAN = $45,200.

    Cars in Europe are extremely expensives due to their tax system.
  • rodutrodut Member Posts: 343
    guyfr, if in 1 year you will import an XC90 in Canada from US, could you let all of us how you did it, and especially what import taxes you paid ? I would like a FWD more than an AWD. Less trouble when it will be 18 yrs old !

    Please post it on the "Problems and Solutions" folder, because this is the only one I read.

    Thanks

    P.S: My 240 wagon just passed (by a large margin) the Ontario emissions test, so it's "street legal" for 2 years more. I wonder if it will reach the 20 years mark ! Anyway I can wait for your import experience. Please post it here.
  • alialialiali Member Posts: 1
    Went in for 24,000 km service on my 2005 XC90 AWD & they found an oil leak that they've never seen before. Waited 1 week for Volvo Canada rep to come look at it. Since it's a new problem (leak in seal at bottom of engine) they want to ship our engine back to Sweden to investigate. So, they are giving us a whole new engine! Should I be worried? And why does it take a week to install an engine? I have only spoken with the service centre. Should I be talking directly to Volvo Canada about warranty/resale value implications? :sick:
  • lev_berkovichlev_berkovich Member Posts: 858
    I think you should be rather glad. In most other cases they will simply fix the problem and you would still have your old engine.

    Warranty vise you should be in the better shape as you have been, and Resale - why should the warranty engine replacement matter?
  • rodutrodut Member Posts: 343
    Resale value wise it's catastrophic. Unfortunately, because of such a bad problem, you lost about 75% of the car value.

    Where are you located in Canada ? I could be able to help you get rid of it ...

    ;)
  • lev_berkovichlev_berkovich Member Posts: 858
    Why?
    I am sincerely puzzled.
    What's wrong with the dealer' installed brand new engine?

    And who will know?
  • volvomaxvolvomax Member Posts: 5,238
    I think he just poking fun.

    A new engine may raise some questions for a potential used car buyer, but it won't change the value of a car.
  • guyfguyf Member Posts: 456
    I had a Sante Fe with a leak on the transmission. They decided to replace the transmission with a new one. Nobody asked anything when another Hyundai Dealer took it back in trade.

    The only drawback I can see, and it is a small one, is that you have to brake in another new engine.
  • rodutrodut Member Posts: 343
    ... man ...

    Obviously I was joking !!!

    At the end I offered to buy the car from him 75% discounted because it had a new engine!! So I was in a serious conflict of interest when evaluating the 75% depreciation on his car!! I even put that face ;) at the end ...

    Sorry guys,
    sometimes I laugh too much ... but it's healthy you know.
  • kennielsenkennielsen Member Posts: 1
    I took my well-equipped 2003 Ford Explorer, which I love dearly, in as a trade-up to the 2006 XC90 at the local dealer. At nearly $50,000.00 to be equipped as well as my Explorer, I was stayed from making the final Okay to buy. After reading the posts on this thread I am sooooo glad that I walked away and I'm still enjoying the trouble-free ownership of the Explorer. Extra comforts aside, I can do without the luxury of engineering headaches.

    Thanks to all who posted here,

    Ken
  • stmssstmss Member Posts: 206
    I would double check the warranty coverage on the new engine - does it start at 0km or 24,000km? Is it for the remainder time - for 2005, you probably have 3 yrs left on the car and should have that on your new engine.

    The reason I say this is that I have had a number of multiple failures on a certain mechanical part with Volvo -the replacement was only 1 yr warranty - despite it being new and installed at Volvo. I found this out when I had to replace it again and had to pay. Just a caution.
  • guyfguyf Member Posts: 456
    The engine will carry what remains of the original engine warranty. This is standard industry practice.

    The 1 year warranty applies to repairs done outside of the original vehicle warranty.
  • templeton3templeton3 Member Posts: 69
    You made the right decision. There is something to be said about a trouble-free ownership and you will not find that with a Volvo XC90.
  • lev_berkovichlev_berkovich Member Posts: 858
    For whatever it is worth I have absolutely trouble free ownership with the XC90. Please, do not make any generalizations based on the anecdotal evidence.
  • templeton3templeton3 Member Posts: 69
    I don't have to generalize base on the anecdotal evidence. I just refer off my own experience with the XC90. I find it hard to believe that you have "absolutely trouble free ownership with the XC90". All cars have some problems or another. Its just how severe the problems are.

    Alot of owners of the XC90 that I talk to at the Volvo service department are having problems that are making them upset. Yes, you have alot of happy owners too. Honda, Acura, or Toyota are better known for their reliablity and fewer problems.
  • lev_berkovichlev_berkovich Member Posts: 858
    I am sorry for your personal problems, but I repeat, as of now, at 39K miles, the XC90 is absolutely trouble free. No problems whatsoever. It is the most reliable car, so far, from about 15 new and used Hondas, Nissans, Mazdas, Toyotas, Fords and Volvos that we have had in the family for the last 16 years.

    And it seems, that my positive experience attracts the like.

    I have meat quite a few very happy XC90 owners, and have found the Edmunds forum unreasonably negatively skewed.

    The absolutely worst car I have had was the otherwise highly regarded Honda Accord, although it does not change my believe that Honda is a very reliable brand, and would not hesitate to buy a Honda or Acura, if they will be on my short list by other merits.

    I am a strong believer that overall reliability of modern cars has improved over the years, and the average level is high enough to support the reasonably enjoyable ownership, and therefore, I do not include reliability as a decision factor for my purchases at least since 1999. The general trust into the modern QA management (which is a state of the art, if you take a close look into it) and an extended warranty removes one major headache from the already over complicated decision making process.
  • Mr_ShiftrightMr_Shiftright Member Posts: 64,481
    Here's a CR take on the reliability of the car, for what it's worth.

    http://www.consumerreports.org/cro/cars/new-cars/road-test-volvoxc90/overview/ro- - - ad_test-volvo_xc90.htm?AFFID=I58RSS2

    This one is also interesting. Click on "best used Volvos" link:

    http://home.earthlink.net/~rotarians/volvo.html

    Sounds like most XC90 owners are willing to risk a few more trips to the dealer than average in exchange for the car's features and safety. Seems like a decent "real world compromise" IMO.
  • lev_berkovichlev_berkovich Member Posts: 858
    Agree with a slight correction - a few more trips than the best.
    Even CR considers XC90 as being of average reliability and the range (in defects per 100) is pretty narrow between the best and the worst.
  • templeton3templeton3 Member Posts: 69
    Thank you Mr Shiftright for the links. I'm glad that people could see the another side besides what we have been discussing in this forum. Lev berkovich is one lucky person to have had no problem what so ever with his XC90. I as well as to others wished that we could of had his "trouble free" expereince. Consumer Report said it "subpar reliablity". It was our fault that we didn't read Consumer Report before buying an inferior product. Besides Volvo having the saftey, it would be nice if they had the reliability. If they did, they would have a nice package. There are times when I feel like down loading all the dealer service records for my XC90 on to this website, but I don't think you guys would appreciate it.
  • Mr_ShiftrightMr_Shiftright Member Posts: 64,481
    Well maybe more people will jump into the topic as time goes on and give us their pros and cons.
  • eliaselias Member Posts: 2,209
    we've complained a couple times to our dealer that the drivers seat memory is wacked. they give us an song and dance about how it is operating correctly. i don't believe them, but perhaps i am an advanced degree shy of comprehending their tensor-calculus explanation. all we want is for the seat to stay where we left it. but nooooooooooooooooooooooooooooo.
    in the big picture that is not a big deal but it is annoying! all in all, the vehicle has been great for its first 40k miles, but yes it has had a smidgin more warranty issues than our previous two volvos (wagons). electrical issues.
    we've had zero drivability problems for all 3 of our volvos, 200k total miles. we'd buy another volvo, but volvo might lose us to VW or Jeep unless they step up to the diesel plate PDQ.
  • guyfguyf Member Posts: 456
    I've got 30,000 miles on my 2004 XC90. One wheel bearing was replaced for being noisy at a regular service visit. Lately, the AC fan started acting up. An electronic module had to be replaced. This is it, nothing to write home about. Our 2004 S60 with 25,000 miles has been dead reliable; nothing to report.

    When I leased the XC for 39 months, it was out of the question I would buy it at lease end. Now, with only 1 year to go, I am not so sure; especially that Volvo has a good deal on financing rate and extended warranty at lease end.

    As for downloading your service records, why not? I'd love to see them.
  • lev_berkovichlev_berkovich Member Posts: 858
    Actually, I would not mind for you to e-mail your service record to me. My e-mail is in my profile. I always like to study the facts behind the strong statements.

    I would not mind providing some facts on my part, but, unfortunately, the only fact that I have is that I do not have any service record for almost 40K miles.
  • lev_berkovichlev_berkovich Member Posts: 858
    By pure incident, I have just came back from a good friend of mine. His wife has a new BMW 530i for about one year. And while it "drives great" by their account it has been in the shop due to the numerous electronic "gremlins" for 32 days.
    So, while they still happy with the car (which I believe is a right attitude), they kind of envy the RELIABILITY of our XC90.

    Go figure...
  • templeton3templeton3 Member Posts: 69
    I'm in envy of the RELIABILITY of your XC90 too. My XC90 is a piece of crap. We have an 06, BMW,750LI, it only has 4500 miles on it, but no problems yet. Hopefully it stays that way. I have heard from others that the BMW can be a problematic car. In the past, Volvo were known for being reliable as well as safe, but the new generation of Volvo are not holding up. To bad because not many car makers make saftey as their priority.
  • lev_berkovichlev_berkovich Member Posts: 858
    if you can "endure" this discussion for a bit more...

    The point that I actually argue for several years of my participation with Edmunds, is that the reliability of modern cars in general and Volvo in particular IS BETTER today, as it has been 10-15 years ago.
    What was changed drastically at the same time is the average person's access to the failure data with the Internet. So, what was a "local" or even "personal" pain 10 years ago, becomes a literally world wide knowledge today.
    I understand, that your specific XC90 sucks, but just as my specific Honda Accord sucked a big time too. However, it does not mean that one or other brands are not reliable in general, or are not reliable "ENOUGH", where this "enough" is my major point.

    I have not find any verifiable (in a true scientific sense) information yet, and I am speaking of CR as well, which statistical approaches are rather questionable, that will prevent me from staying loyal to the Volvo brand, because of other merits - safety, style, social status, comfort/utility/versatility, ability to combine a car purchase with the Euro travel, price (comparing to BMW, Audi and M-B), just because of lower "grades" in reliability.

    I consider, based on my analysis, Volvo to be reliable enough, and, once again, of being just as reliable or better than the past generation.

    I could continue through the private e-mail,exchange, if you would choose so..

    But for now, I would rather stop, as I have said the same things many times already.
  • templeton3templeton3 Member Posts: 69
    Did you see todays recall notice.

    2003, 2004, 2005 and 2006 XC90 vehicles.

    "In certain vehicles, the outer tie rod may deform due to heavy loads, causing the tie rod nut to loosen. Over time, the deformation may lead to a fatigue fracture of the outer tie rod. If this occurs, the driver my notice that the vehicle is difficult to maneuver, which could result in a crash."

    Hopefully this notice will help others if Volvo doesn't have your mailing address.
  • cab02cab02 Member Posts: 1
    Check the level of the power steering reservoir. They have a tendency to leak and then the pump cavitates on hard turns.
  • tjazztjazz Member Posts: 10
    shame to Volvo for putting such inferior tires (Pirelli Scorpion Zero) on their XC90. And they're not normally stocked by most tire stores (found out the hard way when I damaged a front one this week and had to drive on the spare for a few days waiting for one on order - not fun!). My XC90 is a 2005 2.5T FWD currently with 14,000 miles. The other front one is already so worn (3/32 left) that the tire store wouldn't rotate to the back at my request. At this rate I'm going to spend around 10 grand for tires alone if I'm to keep my XC90 for 10-12 yrs as had hoped (2005 2.5T FWD currently with 14,000 miles). That's too much money for rubber just to be able to drive, not to mention $$$ for other repairs that I think will come up after reading these postings about numerous problems. Think I might nix my dream of keeping my XC90 and look for another comparable SUV that uses "light truck" tires instead of "performance" tires. I'm too disgusted to start searching to see what kind of tires the Acura MDX come with. Does anyone know??? I wouldn't be complaining half as much if I had gotten some performance out of these tires. There is absolutely nothing special about them except for wearing super fast, and they're also noisy in my opinion.
  • lev_berkovichlev_berkovich Member Posts: 858
    Why don't you just change the tires to another brand. There are plenty of other choices. Check tirerack.com.
  • tjazztjazz Member Posts: 10
    Yes, I could spend $$ and change to another brand, and probably will look into it some more, but I resent having to do deal with that when I've spend 40 grand buying a vehicle with a good name (or so I thought). I bought it because I don't want to spend alot of time taking care of it.
    Furthermore, I asked NTB to look up other brands for me and they came up with only 3-4 others which are all "performance" tires meaning just costing the same $$$ or more and short lasting (life of around than 20,000 miles). And these tires don't come w/ any lifetime warranty, meaning you don't get any credit if they wear out prematurely under normal driving and maintenance (keeping up w/ alignment, proper inflation, etc...) because they're all NOT made to last 30,000 - 40,000 miles like I'm used to. I think spent less than $2000 on tires for my old 1994 Jeep Grand Cherokee to drive 100,000 miles.
  • lev_berkovichlev_berkovich Member Posts: 858
    I could not get to your logic. In my world more expensive cars = more expensive spare parts and consumables.

    So, when I bought my Volvo, I have assumed that it will be more expensive to maintain than Toyota, for instance.

    Now, when it comes to the tires, as I said, you have two choices - keep whining on this chat room, and keep relying on NTB(? whatever it is), or take a control, spend pretty much the same time, as you already have spent on Edmunds, and find that "right" tire for you.

    As an example - I have driven my Volvo S80 for 120K miles already, and have changed tires twice (after the OEM). I buy Continental ContiContact at $72 a piece + installation, and they last 45-50K miles.

    Same for my XC90, where I bought Continental CrossContact LX $127 a piece + installation, that are warranted for 65K miles to replace my stock Michelin with no warranty, but allegedly higher dry performance.

    And you are absolutely wrong in your expectations about so called performance tires - they are made of rather soft compound and never last long - that is why they give the higher performance - performance is a trade off for the long life.
  • tjazztjazz Member Posts: 10
    I already expected to pay more for maintenance/replacement parts, but totally did not expect to replace 4 new tires at 14,000! Volvo and Pirelli have both lowered confidence that I have in their companies. Finding out that Volvo knowingly put these crappy tires on their cars makes me wonder what other inferior products came with my XC90. I don't think that I'm alone here.
    My experience w/ my old Jeep is same as yours w/ your S80 and further confirms that the stated expectation should be the norm, not an exception.
    Again, I don't notice any "performance" out of the Pirellis. I bought the XC90 because it's an SUV and because I didn't want a performance car.
  • tidestertidester Member Posts: 10,059
    Have you looked into Tires, tires, tires?

    tidester, host
  • tjazztjazz Member Posts: 10
    No, not yet. Have looked at tirerack.com quite a bit. This is all new to me since I'm used buying new cars and changing out tires every 35,000-40,000 miles.
  • guyfguyf Member Posts: 456
    Have you talked to your Volvo Dealer??? Volvo has a special program to help owners with the fast wearing problem on the Pirelli's. I've found this in the volvotechinfo web site:

    Item SMB77-006B-2006-01-12
    Relevance 97.94%
    Summary Service Manager Bulletin Pirelli Tires - Customer Service Tire Warranty All Volvo XC90 models with Pirelli Tires as original equipment. Note: Volvo Retailers who participate in the Volvo Tire Program are "Authorized Pirelli Distributor." For more information, please refer to the Volvo Tire Program Administration Manual or contact the Volvo Tire Support Center @ 1-866 -80-VOLVO.
Sign In or Register to comment.

Your Privacy

By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement, and you agree that your use of the website is subject to our Visitor Agreement.