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Comments
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
Line of the week, if not the month.
No, I'm not a grinder. I want a decent price & I think (fool myself?) that I can figure out approximately what the store has in a vehicle. I'll offer enough more to make sense, at least to me.
If they accept the offer, we're done. If not, there's another store down the street. I like it like that.
I don't have to believe that I got the best possible deal on the planet earth. My time is worth something, as is the salesperson's.
No, I'm not a grinder
So, if your not a grinder are you a mooch?
The Scion Xb I saw a few months ago had a $600 document fee on the price sticker. I didn't even get to asking about other fees because the salesman told me that was a $20 document fee and the rest was for "unwrapping" the car.
2014 Malibu 2LT, 2015 Cruze 2LT,
It's from 1. Jan. 1994 to 31. March 2006. I believe I saw the class action published in Readers Digest and it's probably on the net. Just bought the wife a 3 stone replacement summer of 2007. Could have used the refund from the class action suit.
As for furniture years ago I was looking for furniture because I had won a certain number of dollars of furniture from a furniture store participating in the contest. The owner gave me a wholesale catalog for a brand of wood furniture I wanted some of, and the retail price was to double the wholesale price listed and then take 40% of that and add that on. So $100 wholesale became $200 and 40% of that was $80 so the end value was $280. The value I won had to be at "list" price.
2014 Malibu 2LT, 2015 Cruze 2LT,
In order that this post not be deleted, our local police officers drive Ford Crown Vics with bigger engines. Believe it or not, I taught school before police officers were stationed in each building. My new teachers cannot imagine not having the police at school. Is this sad or not?
Richard
Tuesday night I am walking through the customer lounge and this lady comes up to me and say's " hey are you Grean'... " are you greanpea?"... you used to work work at ABC Motors? I said yes because I have got this before.
She explains who she is and I remember her after a few names and scenarios. I am better at names and scenarios than I am at faces. She says I have been looking for you and couldn't find you. My old store said I was on vacation and that they would take care of her. Well she didn't fall for that and kept shopping.
She was at my store dealing with someone already and I asked her who she was dealing with and she said she couldn't stand him. I walked over and who she was working with and he aggrivates me so I understood. I looked at the worksheet and saw that it was a looser deal on a altima sedan. Loosing $350 behind Net, Net. And I could tell it was matching a screamer add for a competitor. I sat down with the them and sales rep neither of us could stand and said that was the best deal. As I am sitting there I can tell were not on the right vehicle and ask what do you really want?
They tell me a coupe in a different color. Only problem is they want a stick. I go to the desk find out the closest vehicle I have is everything they want but a automatic. I offer $400 above net... They say they want the same deal. I am on a coupe and new they were on there way out before I got involved and informed the desk. I offer net on a coupe which we are getting close to sticker and because I had a relationship from the last car they bought they paid nearly $2000 more for the car they wanted and because I believe they trusted and liked me ( which is something I talked about before if you like someone you will pay more). Just for the record I did take care of them!!! They ended buying at ny offer after looking for 3 months and I found a customer I lost contact too. I hope every one understood my post. I ussualy don't like posting about current deals afraid of the customer reading the post buut this is one I am definateley not afraid of. I have awesome raport!!!
Not to pat myself on the back but I have currently been in the same store going on three years now and am having a lot customers come back just because I keep in touch and know how their families are... meaning weather they are in the servuce or started a new business or what school and year they are in.
GP
My favorite response to people when they ask me how long have youbeen selling cars?.... Is this is my first day :P
For some reason everyone can tell I am just joking. But seriously everyday is like my first day because every one is different and no matter what in this job we, as a salesperson have to get along or find a common ground and if you think that is easy you'll never make it in sales!!! :shades:
Hope everyone enjoyed my posts because I enjoy coming here!
GP
As a programmer this interested me. I took a look and the save and reply links are there, just a long way to the right. Edmunds has some weird bugs, but this one takes some beating.
Must be the new, "No Thug Left Behind" education policy. :sick:
In order that this post not be deleted, our local police officers drive Ford Crown..
LOL... the Tidester's too long in the tooth to fall for that.
Charter School administrator convicted
2014 Malibu 2LT, 2015 Cruze 2LT,
That may be one of the funniest things I have ever seen posted here
To me the difference is a hard negotiator will be informed on the product and price, state his objective at the beginning of the negotiations, stick to them knowing he has offered a number that equals a car deal, and is all business through out the negotiation process The dealer also knows his offer equals a car but works the customer for a little more and the hard negotiator holds his ground. When the deal is struck and hands are shook his attitude changes and turns out to be a real nice guy. I think that a hard negotiator/grinder are one in the same.
Now a mooch is a whole different story.
No research, has no idea where his numbers are coming from, he just pulls them out of the air. When you overcome one objective he comes up with another and you have to start closing him all over again. For example: He offers $20K you raise him to $21K and after an amount of time the dealer accepts his deal, then he tells you that he won't pay over a certain payment, then when he finds out you can't reach that payment he wants more for his trade, then when you are all done, closed the deal, and are out of finance he starts asking for free oil changes, car washes, and a remote start. When you tell him no he complains you won't work with him, and gives a bad sales survey.
Thanks for posting a story, but less sauce next time.
-moo
Johnny and Penelope walked into the showroom and started talking a mile a minute to our receptionist. Johnny's story was that Penelope had just graduated from medical school and he had promised her that he would purchase a Porsche for her if she accomplished that goal.
I offered my assistance and we sat down to figure out what they were looking to purchase. Johnny goes into a long explanation of how he knows exactly what he wants to spend and how he's in the mortgage business so he knows how "this thing" operates. I nod in agreement. Penelope sits there docilely and Johnny continues talking. Johnny tells me that he's been very successful and to not screw with him just because he looks young. I nod again. He tells me how another dealer screwed with him when they tried to charge him $900 for a repair and then when he called around and got a quote of $500 he pulled the car from the lift. Mmhmm. Don't mess with him. He's a mortgage broker that's been all over the world and knows a lot of stuff.
As more information spills out, I discover that they don't know which Porsche they are interested in and they had just left the Jaguar store. Ok. Sports car or SUV? Convertible or coupe? Manual or auto? Cayman or 911?
Sports coupe, auto. But not certain between the 911 or Cayman. So I decide to just let Penelope look at the two vehicles and she can tell me which style she likes better. I open up a Cayman and let them take a look.
As we're standing on the lot, Penelope keeps getting unusually close to me. I step to the left 2 inches and she follows. She touches me on the chest and laughs about this or that. All the while, both are finding a way to ask questions and then as I begin to answer them, they ask something else. I'm having a difficult time keeping them focused.
Penelope, do you like the Cayman? Not really, it's kind of bubbly. Ok, do you like the look of the 911? Yes, I like the classic design. Ok, excellent.
As I go to pull a 911 around, Johnny runs up to me and tells me that he travels a lot. He tells me not to take advantage of Penelope as she's a special girl and we don't need to have her trading up all the time. Johnny found a banana in our showroom and is busily devouring the fruit. Little bits of yellow pulp spill over his lips as he spews this new information to me. I slowly nod again. Of course, Johnny, we won't take advantage of her. He tells me how she was adopted and has had a tough life, etc. I'm turning into a bobble head with the amount of head pumping I'm doing.
Penelope wants to drive the vehicle, so I get her license and insurance and we start to get into the car. Johnny tells me that he trusts me to do the right thing by her and that he's got "mad trust" in me. I nod.
Penelope and I start to inch our way off the lot.
I hate to do it, but this is going to be continued.
Great start so far moo. I think I know where this is headed though. Sounds like one of those wild and crazy things you read about in the Penthouse Forum. Don't "take advantage" of the young, sweet and innocent Miss Penelope.... riiigghhtttt. Bada Bing Bada Boom! I bet she be asking for the moo special discount.
Greenpea, however needs to stay after class and proof read his work. :lemon:
james
:shades:
"Nissan is a superior product"
GP, be careful when you are partaking in adult beverages. I used to think that I drove better after a few beers (when I was drinking, haven't touched the sauce in three years!) You may think you write better after a few but it's just an illusion. Drive safely and know when to say no.
(Gets off soapbox)
"Nissan is a superior product"
How long do I have to post this?
:shades:
Richard
:shades:
"Nissan is a superior product"
This is reminding me of the movie "Suckers" in the very begining when the fat kid takes the blonde on a test drive and has to walk back to the dealership....
GP
To keep this post honest, the ROTC guys drive jeeps.
Richard
I know it's horrible. Consider it like a boston accent
GP
till Sunday night at 11:59pm....
Monday your life goes back to normal :shades:
GP
Hey I have a reputation to protect! :mad:
Don't make me look weak in front of the posters
Thanks
GP
To keep this post honest, these educators drive wrecked cars.
Richard
:P
I just delivered a Cayenne and am going to get lunch. I'll finish up the story in a little bit.
-moo
hint, hint
MODERATOR /ADMINISTRATOR
Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
Review your vehicle
-moo
One is trained NOT to think. The other is trained to THINK and tell others what to do.
Well I oughta kick you [non-permissible content removed] for saying such a thing but unfortunately right now I have to go take my Meds.
How many of us ex military guys did you see do this? 20, 50, 100?
I direct her back and we pull up in front of the dealership. Johnny is immediately at the door and starts telling me a story about how Penelope was carjacked. He's now munching on a bright red apple. They both explain to me that Penelope does not like trunks because of this carjacking. Penelope would prefer the 911 because it has less trunkspace. I nod agreement.
After a quick talk between Penelope and Johnny, he comes up to me and tells me that he would like to go out with just Penelope. He has a driver's license, but no insurance. I tell him that our store policy does not allow someone to go out without me. He tells me that Penelope would be able to tell him things that she wouldn't be comfortable saying in front of me. I suggest that perhaps she can say these things to him when he gets back. That doesn't seem to work. He drops this topic for a moment and asks me if we can give him the pick of the lot when they come in for service. I assure him that that would never happen. Then he pops back onto the test drive problem.
In all honesty, I suspect the both of them are on drugs. I had noticed what looked like a crushed up pill in Johnny's mouth earlier and now I notice white residue built up at the corner of his mouth. He's lurching around talking to my managers and complaining about the store policies. My managers are staring at him in horror. As he lurches around, Penelope goes to talk with my receptionist. She comments on what a nice bedside manner I have and how she finds me attractive. My receptionist starts staring at her. I'm quietly nodding to myself. I want to assure myself that everything will be okay.
Johnny decides to make a scene and says he won't spend $100k on a vehicle if he can't test drive alone with Penelope. I shake Penelope's hand on the way out. She smiles at me and thanks me for my time. I nod. Johnny assures us that he will never do business with us and my managers seem somehow pleased.
And that's it! There are so many more details that I just can't fit in here, but those folks were two tones of crazy. I need some better customer participation right now.
Happy Selling all! :P
-moo
Yeah, but a Granny Smith would have probably been obscene, given where this was headed for awhile.
I think a Honey Crisp would bring up proper connotations to those in right frame of mind.
2014 Malibu 2LT, 2015 Cruze 2LT,
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
"F you Baltimore"
If you are offended by foul language don't bother