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Stories from the Sales Frontlines
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I'm getting the song (Blinded by the Light), but cannot think of the band - were they a one hit wonder? I'll probably smack myself in the forehead once somebody gets it.
You know that there could only be one of me! :P
Richard
To stay on topic: I was driving a Tahoe at the time.
Richard
Manfred Mann's Earth Band, although I remember hearing that it was actualy written by Springsteen
Fast forward....
I'm in the hospital, fresh out of surgery. I ask my son to call the president of my company to tell him what happened and that I'll be hospitalized for approximately 4-5 days. My boss says to have me call him immediately after I'm discharged.
5 days later, my son comes to pick me up from the hospital to take me home. I get home, call my boss.
There was no "how 'ya feeling"? No, "you doing OK?" It was just "we couldn't afford to have you gone so long. Did you call our potential partner in Chicago?"
me...."well, I called and left a voice mail at his office and on his cell phone to let him know that because of illness, I'd have to reschedule while I was driving back home from our canceled meeting".
boss...."did you hear back from him"?
me..."yes, he left me a voice mail while I was in the hospital that I just picked up. He said he's got another opening on August 8. I called him back and told him the 8th would work for me as I should be back in the saddle by then."
boss..."well, that's unacceptable. You knew how important this meeting was".
me...."excuse me?"
boss...."we needed to be in front of him immediately. Now, we're behind."
me...."what exactly do you think I should have done given the circumstances?"
boss...."I don't know, but we were expecting an investment from his company. Now, we're in a bind".
me...."well, if it was THAT important, why didn't YOU keep our set meeting time when you heard I was sick? You still had time to get there when I couldn't".
boss....."I'm on vacation".
me....."I see. So, your vacation was more important than this meeting. And, my emergency surgery interfered with the meeting and your vacation".
boss...."you being a smart [non-permissible content removed]? "
me..."If you say so."
boss...."how soon can you pack up your office?"
me...."ummmm....well, unless you can't wait until cooler heads prevail, I guess as soon as I get my stitches out in a couple of days, I can pack things up, then. I'm still pretty sore and not walking too well, yet. You sure you don't want to wait and rethink some of this?"
boss...."I'm sure. I'm not going to forfeit any more of my family's vacation to talk about this."
END OF STORY.
I know that there are people like Mack who have much more pressing medical issues, but to say I was shocked by this little diatribe would be an understatement.
Thanks for letting be blow off steam.
Would the potential client want to do business with someone of that caliber? I know I wouldn’t.
Waiting to see what changes the 2009 Ford Taurus will bring. I got a copy of the 2009 ordering information, lots of new colors and old colors discontinued.
Joel, do you know if the body is getting a makeover this year?
This excludes leftovers and the hot car that everyone wants.
Will dealers give you a better price for an ordered vehicle or one of the lot?
I am referring to the on on the lot that has not been there for months or is in some way undesirable.
2013 LX 570 2016 LS 460
Perhaps you should give that important client a little call and let him know what kind of company he might be dealing with. Talk about throwaways. Your boss treated you like a Hyundai. (How's that for keeping to topic?)
I worked for a company like that once. After bringing in $40 million in business I was fired because I wasn't a team player (Translation: the boss's mistress doesn't like you). That's when I went into farming. Maybe you should start your own enterprise as well.
BTW, it was just a coincidence that shortly after I was canned, the FBI raided my old company and threw a bunch of them in jail.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Definitely better deal on an in stock vehicle. I have asked that question myself and have gotten answers that still leave me wondering. I think it may have to do with voodoo curses or UFO influences but most dealers would rather feed their children to hungry gators than order a car.
I've had dealers tell outright lies to avoid ordering.
In my experience your best to worst deal will go in this order: In-stock, dealer swap, custom order.
Try some of the buying tip boards for further discussion. Good luck. Be sure to report back on how it goes.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
It wouldn't. Get it?
I'm sure you meant his boss treated him like a Kia? Hyundai's are no longer considered throwaways according to my latest research (testimonials from snakie and jmonroe).
Speaking of Hyundai's, I almost test drove the Hyundai Azera while in the dealership showroom with my niece. The salesman noticed me looking at it and offered a test drive while we waited for paperwork to be completed. Very tempting as it was a nice looking car. But, there was a 10% chance I might end up buying it, and a 90% chance I would be wasting the salespersons time... and a 100% chance my wife would hit me in the head with a frying pan if I did either one. I'll try to hang in there another 2 years if I can.
I disagree here. Graphicguy's boss aside, a lot of americans don't take all of their vacation, and most only get two weeks.
I think you got confused with Europe when entire countries shut down during the summer holiday.
Manfred Mann's Earth Band, although I remember hearing that it was actualy written by Springsteen
Indeed it was and can be found on his first album, Greetings From Asbury Park, N.J.
He is talking about a CEO. The ones I know (not including Pablo Escobar) take their cell phones with them but leave strict instructions not to be disturbed which makes the vacation more important than office work.
Many times, at the wife's insistence, the cell phone is left at home.
Welcome to edmunds isell. Hope you can stay and share some sales stories after you get your answer. There is another member who goes by the handle "isellhondas", he may have some good advice on how to make BIG $$$.
link title
Too young to drive.
Oh, and I got the pictures to prove it. Not a pretty sight. Makes me look twice at a rare piece of steak. I would post the pic but it's not safe for human consumption.
Mack :shades:
Mack
Now for another tune:
Ask the girl what she wanted to be,
She said "baby, can't you see.?"
"I want to be famous,
the star of the screen,
but you can do something in between....."
:shades:
Since we're all showing our scars...
Last year I ripped the biceps tendon off the bone in my arm. Hurt kinda bad for awhile and made farm work difficult. I went to the doctor and he took me in for surgery that day.
Before surgery I got the gas passer all mad at me because I kept asking for him to knock me out with something that I would wake up from fast so I could go home afterwards and load the truck. I remember him muttering something about "This isn't a McDonald's Drive-Thru" as he put me under.
They gave me all sorts of great drugs for pain but I never really needed them. I took one and all I did all night was agree with anything my wife said. They should put that as a warning on the bottle. :sick:
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
He must have been passing Mc'Donald's gas!
When I had my wound opened I was already off the morphine. It was 14 days after my operation and I was ready to go home. Didn't happen. After they flushed the wound with water they hooked me up to a vacuum pump to suck out the impurities. It was nasty. After a week I got to go home with a portable pump and a nurse would come by every other day to clean the wound. I made sure I took plenty of pain medicine before she got here. Not something I would wish on my worst enemies.
:sick:
Now I know where the term "warm and fussy" originated. Morphine.
Anyway to stay on topic. The head surgeon did buy a tC from our store. That was before I knew her and the guy that did the actual cutting came and bought a Sienna for the wife about a year later. He was sent to Irag right after my second recurrence and I saw him when he got back and looked at me like he had just seen a ghost. Great guy. After a year and a half he still remembered the note I left on the back of my business card. He was in surgery and I stopped by to say hi. He is truly a great American hero. Saved lots of lives in Iraq and I'm sure he saw a few leave this world too. God bless them.
:shades:
Ahh, fair enough.
Back on topic, I wonder if he drove on his vacation?
:P
It seems dealer or the GM or whoever does the ordering of inventory never gets what I’m looking for.
A lot of cars come with too much bling.
Who does do the ordering?
:shades:
I wonder if GG has a case for unfair termination?
Mark
That was my thought too. The Pontiac dealer was the only one who didn't seem to have a problem with it. he said he could get any car in any configuration I wanted within 3 weeks. Nissan wouldn't even answer my question. Honda didn't even want me in the store. Mitsubishi told me they had stopped making 2008s in December of 2007. :confuse:
In the end, the only dealer who was willing to work with me was the one who's car was at the bottom of my list. I accepted the dealer trade from Mitsu because it was set up exactly the way I wanted.
As to why cars come with so much bling, all I can say is it's because that's where the money is. From the dealer's point of view he has sales people to convince you that all that stuff has value. Why not go for the highest profit.
If you insist on ordering, expect resistance.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
If this is not correct, anyone, please let me know.
I just look at some of the last of the year leftovers and wonder “what were they thinking”. Some are nice and look great, but not for me.
That is inhumane treatment. In this day and age, they could have easily given you something for the pain---especially after what you had been through. My doctor told me that the kidney stone attacks are equated with a woman having a baby. That pain will bring you to your knees and make you cry. In fact, the first attack was so bad that I had to have oxygen on the way to the hospital. I, too, had morphine, which did help. Actually, the percocet tablets worked better than any other pain killer. Still, you have to be careful because they are very addictive.
Richard
You bet.
I remember when I used to think that the people who ran things actually deserved to. That was many years ago. What I've learned since is that type A politicians trump competent people almost every time. Plus which, they move fast -- it's hard to hit a moving target. Generally, they've moved on within ~18 months -- either their boss or themselves will have changed jobs before anyone has to discuss the POR form done a year earlier. I've spent most of my career taking years to fix things and put permanent (if there is such a thing) fixes in place. I'm beyond stupid, given the current corporate environment.
The real stars promise the moon and move on before it's apparent that no one could have delivered it. The person in question in this post thread (the a**hole boss) will probably get a promotion, partly because he's likely working for someone equally as, well, let's say, similar.
HAHAHAHA.....
Wow.... What a coincidence....
So USELLYOTAS????
If I remeber correctly you have been doing it a for about a year and now you are going to be doing F&I? With a new dealer group?
What is the payplan? I understand the bonus..... but what is the payplan?
GP
Yeah you gotta be nutz to sell yotas for a living. Especially in that area that you work. So how slick is that slick guy?
Manfred Mann's Earth Band, although I remember hearing that it was actualy written by Springsteen .
Congratulations dad23, you nailed it. Including the Springsteen authorship. Credit to percussionist for naming the title first and fezo for also nailing it albeit not first.
Vent away GG, only good will come of this. Your boss quite plainly was a " hole" . Should I add self centered wpos?
( worthless) Jip, I think Kia is too kind. I'm thinking very used Yugo with black smoke coming from the exhaust. Friggin VC's It will turn out for the best GG, hang in there.
Mack that kid is amazing. Truly outstanding. Loved the SpongeBob sticker on the guitar.Flawless presentation. Reminded me in a way of Al DiMeola and that pure castillian flamenco. Con Paco De Lucia and in concert also John Mclaughlin. Shivers to my toes.
http://youtube.com/watch?v=AIL7cxKhaZ8
Mack
Here's a link to a security camera video from a US bank where a truck with a camper trailer tears down the canopy of the drive thru. I hope no one was hurt.
link title
That's not selling. That's pathetic. Find another dealership or another brand. I bet you are at a major turnover store. You're averaging $135.59 a unit. Not good at all. :lemon:
\ Mack
Funny/sad thing is, the company is running out of money (I was told finances were sound). My job was to find more funding and/or look for potential suitors. What I didn't know was the Pres didn't exactly have a good reputation in the marketplace. And that the company had a habit of missing all sorts of product, business metric deadlines before I joined. That made the company a very tough sell. Few people (very few) who could have helped, invested, or show interest in the company, were willing to partner up.
The Prez, taking a few months off to go on vacation during such a critical time for the company didn't exactly give the "warm and fuzzies" either. There were only two people who could have done the "big meeting"....me and the Prez. Bottom line, I couldn't. He wouldn't. Somebody had to take the fall. That somebody ended up being me. There were all sorts of other signs that things weren't sunny and bright in Mayberry. I just didn't recognize them.
In work, just like buying cars, deal with people you trust.
Since I've got some time on my hands now.......back to cars.
I've never run into any GM or Ford dealership who wasn't willing to special order any vehicle in exactly the configuration you wanted. I don't know what the cut-off date is for ordering '08s (I suspect that time has passed for '08s), but '09s should be in the pipeline by now.
There may be some exceptions to that (like a King Cobra). But, even cars like a
Z06 can be ordered directly from the dealer in any configuration you want. As a side note, anyone who is a 'vette fan (or even if you're mildly curious), you owe it to yourself to make a trip to the Corvette factory and museum in Bowling Green, KY. While I've never ordered, bought or owned one, I have gone on a tour of the 'vette factory and been to the Covette museum (where they can, for a price, deliver your new 'vette). I've never seen such pride, craftsmanship and care in building cars as I saw there.
For the likes of Toyota, Honda and Nissan, they don't seem to like to do special orders. Weird, because they make Accords, Camrys, and Altimas no further than 5 hours from where I live. Yet, the dealerships prefer to sell what's in stock.
Lots of reasons for that. Mainly, it costs more to order and ship ONE car, than it is to order a bunch of them in the most popular configurations.
While I've never waited more than about 4-5 weeks to special order a domestic (which I've done 3 times). Whenever I've inquired about doing the same from Toyota and Honda (never tried to order a Nissan), I was always quoted 12 weeks for delivery. And, their dealerships were never really happy about the prospect of doing so. They'd rather do a dealer trade or to find something that's already incoming.
I've seen at least one person leaving the museum in a new, new Corvette. I stop at the Shell station next to the drive to the museum for coffee or/and fuel. I've also seen two guys driving spanking new Vettes there fueling up. One was a Z06 (before I knew what it was). I suspect those were being fueled for delivery now--the guys didn't look like Vette owner potentials.
I've never been able to take time to go through the museum on our trips. My wife votes no and my 17 year old knows he'd never get one.
2014 Malibu 2LT, 2015 Cruze 2LT,
I think you got confused with Europe when entire countries shut down during the summer holiday.
I agree....but I was not confused
I agree that most Americans get only 2 weeks.
I agree that most don't take all of their vacation.
I disagree that their works takes priority over their small extended weekend vacation. I have seen important business meetings being postponed for over a month (scheduling conflict) because the person is going to go on vacation those couple of days that everybody else is available.
I have also seen project managers go on vacation just when the project is scheduled to go live because he had planned his vacation much earlier and he cannot (will not) reschedule. Maybe he should have planned his project as good as his vacation plans??
As far as Europe is concerned, I don't have first hand information, but I will tell you that shutting off the plants (scheduled and nobody will be at work) is not the same as taking a personal vacation and not being available to make important decisions when everybody else is available and waiting just for your yes/no input.
I'm not sure if someone mentioned this, as I find it almost impossible to catch up with all the posts here each monday, but this sounds like a potential lawsuit to me. I'm not expert, but I do know there are laws that protect people from being fired due to illnesses ... or pregnancies, for instance.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
It's worth it, if you are heading down I-65, but I wouldn't make a special trip..
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I have never had any resistance from any dealer, even toyota.
I don't have to pay for a lot of options I do not want. Dealers are very good at packing in a lot of bling when they order the car.
A salesman on this forum said they wanted more on a lot car as they had more in it. Dealer incentives can make a difference if they have what you want.
My next car will be an ordered car as I never see what I want on the lot. Most people will take a lot car so they can get it home much faster. I want what I want and not what the dealer wanted.
I have gotten good prices by ordering a car, just not the incentives. With the extra options that cars on the lot have if negates any incentives.
As we are looking over her paper work we see that we could of saved her $1200 plus they didn't giver her $1500 rebates that she qualified for. For a total of $2700...
We didn't tell her to ruin her day or anything but she was cool about that too and didn't seem to mind.
Now all of this work I am doing is free.... It is known as a "courtesy delivery".... Now I don't have a problem helping out one of our armed forces.... It is actually one of those "good feeling moments" you get for doing good for someone else. And heck she was probably doing alot more for me than I was for her.
Anyway I talked with a couple of other guys I know at other dealerships in the area asking if they had to ever participate in this program. Well in fact one of the guys I worked with in the past now works at Volkswagon dealership and he had did one reacently. He also could of saved the military personal about $2500.
Yes I understand that this program provides a service and everyone should be paid. I just think of you know someone who is thinking about doing it.... Maybe they should try a dealership first and maybe save some money. :shades:
GP