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Stories from the Sales Frontlines

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  • roadburnerroadburner Member Posts: 18,347
    When you have a chance you might like to tell us how these auctions work and how you know the car is a good one, when it is so far away. It would make a very interesting "sales story".

    I can tell you about the 1975 2002. It was located about 90 minutes from my home. They are very simple cars and the pictures indicated that it was well-maintained(yes, I know photos can lie). It was a bit of a gamble, but it wasn't all that expensive either. I figured that even if it was a dog I would be able to part it out and break even(in the '80s I bought a 1972 Bavaria for $250 and kept @300 worth of parts for myself and sold @$800 worth of parts to other people).
    As for the M5, it's a two owner car and I know both owners. Both guys are BMW CCA members and practice obsessive-compulsive maintenance regimens. My only concern is that I nab it for a good price. My wife is even on board with this purchase; the 2002 was a bit of a surprise... :surprise:

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • british_roverbritish_rover Member Posts: 8,502
    I have bought and sold Motorcycles and motorcycle parts on Ebay plenty of times with no problem.

    The bike I have now that I am slowly putting back together I bought over ebay last Feb.

    I drove a couple hours away up to mass and picked up in a borrowed truck no fuss no muss.
  • mako1amako1a Member Posts: 1,855
    [Online buying] is definitely the future of car purchases and car shopping !!

    I concur with that. I bought a 2002 GMC AWD van earlier this year. It was so cheap it didn't warrant a sales story.

    Ebay listing said new front tires and trans slips a little even though it has a new trans a year ago. As soon as I saw that I called the guy to confirm everything. I got him to $2100 cash over the phone and he would deliver it that day from 2 1/2 hours away in the Virginia mountains.

    Boy, was I happy. Even though the van had over 100k it was in very nice shape. He said it was detailed and it was. Everything was great. Next day I took it to my buddy at the speed shop and put on the other two tires (new to match the fronts) and flushed the trans and added special factory lube for the viscous clutches in the transfer case.

    Tada, it is now my favorite vehicle. All that was wrong was you must replace all 4 tires together to avoid slippage in the transfer case.

    This may be the exception, but if you ask the right questions and can phone verify a legit seller it works. I wouldn't buy a car from a guy in Brooklyn like that, but around here you can.

    2013 Mustang GT, 2001 GMC Yukon Denali

  • jmonroejmonroe Member Posts: 8,989
    How do you check out a vehicle that is hundreds or thousands of miles away?

    I’m sure there are other ways but you can do like my son did when he bought his ’95 Trans Am track car in Charleston West Virginia this past summer.

    He saw the add on Car Trader or some other car rag then called the guy and when he felt that the guy was upfront (this young guy volunteered even the most minute things about the car; like there was only one remote that worked because he put the other one through the washing machine with his jeans :surprise: ) he told the guy he was interested and would make the sale contingent on an inspection from an independent garage of my son’s choosing. My son called some of his track buddies who called him back with a few names of recommended garages in Charleston that were not too far from where the guy lived. To save time on the Saturday morning when we would drive down to do the purchase, the guy said he’d take the car to the garage himself the day after my son spoke to him. This type of cooperation on the seller’s part didn’t hurt in the trust department either.

    If you don’t have contacts like my son had you could always do your own research like trying the Click and Clack web site for recommended garages in the area where you found the car you want. Having said all this, I’m not so sure I would go through all of that for a used car but it was this very same son who found the Genny dealer in Ohio that I bought from. I have to think that a NEW car is far less of a risk than a used car but again, if you want something bad enough you go after it.

    If anyone is wondering about the car my son bought…it was much better than he had a right to expect for a car that was over 10 years old. The price and especially the condition were waaay better than the same car he had already looked at in the Burgh, a couple of times. On top of getting a cream puff at a good price, my son likes the times he’s getting at the track and is disappointed that the track season has ended, just as he was getting the feel of his new wheels. :(

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • mako1amako1a Member Posts: 1,855
    Well, the Avalon must have slipped thru Toyota Racing on the way to me because that thing is faster than it should be.

    Trooper got me for 79 in a 65 on the way to my Turkey and stuffing (the best part).

    Maybe I should count the spark plugs. All I did was touch the gas to pass for a second and saw the car in the median just as I hit my 5 second speed jump. Oh well.

    I'm pretty used to Toyota as this is my third, but this one has an unusual amount of get up and go.

    ps I didn't even use the rear sun shade to deflect the blue lights, but I did think about it as I drove away.

    2013 Mustang GT, 2001 GMC Yukon Denali

  • jmonroejmonroe Member Posts: 8,989
    Trooper got me for 79 in a 65 on the way to my Turkey and stuffing (the best part).

    79 in a 65 zone ain’t nothing. My first car, a used ’56 Chevy Belair, could do that and that 6 cyl. was the definition of a dog. Sorry to hear you didn’t get the Happy Meal Deal. :cry:

    Maybe I should count the spark plugs.

    Maybe you got the BIG 6 ( I told that tale awhile back).

    All I did was touch the gas to pass for a second and saw the car in the median just as I hit my 5 second speed jump.

    We have a retired police officer that lurks here that would have probably done something like that “median” thing. :mad:

    BTW Wes, Great Lakes Hyundai still shows that black/black 2009 V8 Genny in stock. Don’t tell us you’re not allowed to get it. :shades:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • isellhondasisellhondas Member Posts: 20,342
    That 6 cyl wasn't a dog. They were actually pretty quick for what they were.

    When I was in high school, I knew a guy who had the most oddball version.

    It was the base 150 and it was a station wagon. It had the 6 cyl with a stick and a rare option, overdrive. It could cruise at 90 MPH with power to spare.

    We were nuts!
  • driver100driver100 Member Posts: 32,594
    These sellers are huge dealers who sell hundreds or even thousands of cars online on ebay and also get a 99% and above rating

    This has been fascinating to me...I never imagined so many people would buy a car (or anything) on EBay.

    I understand that everyone here seems happy with their purchases, which is great news. How do you know the car sellers aren't curbsiders (is that the right term), people who buy cars at an auction and then flip them....or is that what most of them do?

    Is this what the 75 2002 looked like RB?

    image

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • mako1amako1a Member Posts: 1,855
    If you don't mind a little travel there's a white Genesis V8 in Princeton, WV.

    This takes you right to the car.

    http://www.hyundaiofprinceton.com/new-inventory/2009-Hyundai-Genesis/a901a632404- 6381e0145d424cbd3588c.htm

    2013 Mustang GT, 2001 GMC Yukon Denali

  • tjc78tjc78 Member Posts: 16,978
    Well, the Avalon must have slipped thru Toyota Racing on the way to me because that thing is faster than it should be.

    I had an '06 and can tell you for a big car it hustles along pretty well. Triple digit speeds are not a problem. I surprised quite a few little rice-rockets with that car. If it only had the handling to go along with it, of course you can't have it all because now my car handles great but doesn't have the Avalon ride.

    2025 Ram 1500 Laramie 4x4 / 2023 Mercedes EQE 350 4Matic

  • houdini1houdini1 Member Posts: 8,351
    Big screamer ad here in my neck of the woods: New 2009 Genesis V8 with ultimate pkg...List price $42,100 Sell price..$36,999. I haven't read the fine print....and I am still waiting for my Green Hornet to clear waivers...

    2013 LX 570 2016 LS 460

  • jmonroejmonroe Member Posts: 8,989
    If you don't mind a little travel there's a white Genesis V8 in Princeton, WV.

    Actually, I would mind a ride to Princeton, WV. That would be a schlep for me. Princeton was about the half way point (310 miles) when I drove home to the Burgh from where I lived in SC in the mid '90's.

    Also, it's white and my Cabernet Red Pearl is a lot prettier than white. :blush:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • isellhondasisellhondas Member Posts: 20,342
    A few years ago, one of the car magazines said the Avalon had a ride like a ten year old Buick and it does!

    Not many Avalons are sold but that is the crowd it's designed for.
  • delthekingdeltheking Member Posts: 1,152
    I know it sounds risky,but that`s why I had said --do your research on Ebay. the seller`s info can be viewed-- How many sales he has had? What is the feedback he has had? The feedback of the buyers is listed.So even if 2 or 3 folks give a negative review even for minor things then it can pull the seller rating down. And most of these positive sellers are huge new and used car dealers. And Ebay has a buyer protection policy if the car is not as advertised. And the seller`s have a trusted seller seal they get from Ebay-- Sellers with very good rating and positive feedback. :shades:

    Obviously a seller with no history whatsoever and it is his first listing on ebay - you must be cautious... ;) So just a bit of research needed. The FAQ`s on Ebay motors must be read and then the sales transaction can go very smoothly.. I never ever imagined I would buy a 27k Lexus unseen online from a place 1100 miles away from me and get an as new can be car !! :P
  • delthekingdeltheking Member Posts: 1,152
    If ever there was a boat for the roads-- very quiet,comfy,plushy,boaty--then it is the Avalon . ;)
  • isellhondasisellhondas Member Posts: 20,342
    That's because it was built for the retirement crowd.

    The ride of a Camry isn't much different.

    Some people like a soft, floaty ride and that stops them from buying Hondas.
  • mako1amako1a Member Posts: 1,855
    Some people like a soft, floaty ride and that stops them from buying Hondas.

    I am retired (59) and I do appreciate soft ride and soft seats.

    However, that is not what got me into Toyota rather than Honda.

    I have only ever been on 1 Honda lot and the guy that greeted me and answered a few preliminary questions failed miserably. He acted like his product was above reproach and customers should be thanking him for selling them. That is why I bought my first Toyota and continue to buy them. In short an [non-permissible content removed] with an attitude.

    I find Toyota employees to be pleasant, but not pompous. Proud without bragging and secure in their product without being aloof.

    ps I have never driven a Honda so I have no idea of the ride.

    2013 Mustang GT, 2001 GMC Yukon Denali

  • isellhondasisellhondas Member Posts: 20,342
    The treatment that you receive really has nothing to do with the brand.

    Arrogant salespeople can be found anywhere so please don't jump to the conclusion that this is a "Honda thing"

    I ran into the same thing myself years ago.

    At the time Honda Accords were all pre-sold before they even hit the lots. Yu placed a deposit, paid full price and waitied. That was what the market was on them and I understood that.

    This was in Concord California. The Honda guy had a take it or leave it attitude. He wasn't nasty but very aloof and dismissive.

    I drove to the Toyota store accross the street and I bought a new Celica which I drove trouble free for four years and 100,000 miles.

    Wne I replaced it with another Celica, I ran into swarmy salespeople int he first two Toyota stores I went to. I did buy another Celica but it took the third store befoer I felt comfortable. The newer Celica was a decent car but nothing like the 1979.

    Good and bad salespeople can be found everywhere.
  • delthekingdeltheking Member Posts: 1,152
    So Isell, what made you become Isellhondas instead of maybe Iselltoyotas.Surely, a story there ! ;)
    And yes, salespersons attitudes are totally nonspecific..He/She is a human ,not a machine like a car.. So good and bad salespeople are everywhere irrespective of make.
    I really dislike Honda`s stiff and bumpy rides,firm suspensions and road noise -- but the best sales experience twice I had was with Honda dealers.They were really cordial,profeesional and warm. :shades: And Toyota dealers have been very good. Saturn for me was average. Lexus-great,but boy you do pay for that wonderful treatment and high tech showrooms and customer facilities. :P
    The worst--absolutely --has to be Nissan followed by Dodge and Ford.So no pattern there at all. Just a luck of the draw, I guess!
  • driver100driver100 Member Posts: 32,594
    I really dislike Honda`s stiff and bumpy rides,firm suspensions and road noise --

    Stiff and bumpy ride is a good thing...if you accept it for what it is.

    My Jeep Cherokee had it, and my 2 bimmers have it, and it is an acquired taste. You get a better sense of what the road feels like, you will have better handling and steering. No slopiness in the wheel. You feel like you are alive, not having a nap on the couch.

    I'm not saying it is better, it is just different. Go with what suits you. I like to hit a small bump and have the car feel solid, but I like to know the road is not smooth. I don't like to float over subtle changes on the road surface...I want to know they are there.

    Also, not too many things nicer than the sound of a motor with a perfect exhaust sound. You won't get that in a comfy couch.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • delthekingdeltheking Member Posts: 1,152
    Yup,not better or poor.Just different. I prefer driving on a smooth road with no bumps up my spine and less road feel and noise.. Just different tastes. And competition is always good..If honda is not competetive then toyota can become indifferent,arrogant and lazy...
    Also helps to keep the pricing under check.Or else the carmakers will take a nap and go to sleep at the steering wheel like GM or Chrysler! :P
  • jmonroejmonroe Member Posts: 8,989
    Or else the carmakers will take a nap and go to sleep at the steering wheel like GM or Chrysler!

    Correction. They did not go to sleep, they went into a coma. :sick:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • roadburnerroadburner Member Posts: 18,347
    This has been fascinating to me...I never imagined so many people would buy a car (or anything) on EBay.

    I've purchased a front wheel, service manual, and parts book for my motorcycle, Recaro seats and a heater box for the 2002, and a Mazdaspeed Cold Air Intake for the MS3- not to mention a few dozen model cars, model airplanes, and automotive brochures.

    Is this what the 75 2002 looked like RB?

    Nope. Mine is considerably more mundane:

    image

    image

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • wesleygwesleyg Member Posts: 164
    Yeah, lot of lurking on the medians with the radar, in the old days more interesting was running VASCAR on the bridges over the interstates, that was more interesting because you had to hit the on ramp and catch up to the violator, that forced you to really roll as you can imagine because the speeder was travelling maybe 80 or more and you had to catch up from a dead stop while parked on an overhead bridge, don't see that any more I believe because its too damn dangerours. Sorry, more than anyone wanted to know, maybe.

    Back to business, you not not only have the car I want in the color I want, but after lurking last week at Great Lakes the wife who has her new Santa Fe thinks I dont "need" my new car yet, I am resentful.
  • stickguystickguy Member Posts: 53,402
    I still get amused when people let the sales person eliminate a whole car brand for them. I certainly understand not wanting to deal with a particular salesperson, but you can always get a different one, or visit a dealer that makes you more cofortable.

    I am buying a car that I will spend many years (well, sometimes!), but certainly many hours a week with. And I want to get the best car, that fits my needs, etc.

    The salesguy? I can barely remember any that I have dealt with (no bad experiences, since I would have punted a loser early on), and you shepnd what, a couple hours max before you leave with the new car?

    You buy the car, not the salesguy.

    Now if your problem is with the service department (as many VW owners have suffered), that might be a different kettle of fish!

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • snakeweaselsnakeweasel Member Posts: 19,592
    don't see that any more I believe because its too damn dangerours.

    I see that a lot here, but its always local cops setting up speed traps on portions of interstates that are in their jurisdiction.

    Back on topic my son-in-laws brother just bought a Kia Forte. They (he and my son in law) test drove a few cars and he liked the Kia. Apparently the the purchase was done with little difficulty and the kid likes the car. I have to admit that it is a nice little car.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • snakeweaselsnakeweasel Member Posts: 19,592
    The salesguy? I can barely remember any that I have dealt with

    There are a few salespeople that I would seek out if I decided to buy the brand they sell. One from almost 20 years ago (my sister still buys cars from him so I know he is still at the same dealership).

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • mcdawggmcdawgg Member Posts: 1,722
    Since it is a slow day around here, would this gas pedal put anyone off buying a Toyota? Toyota Canada says they use different floor mats in their cars made here, so it isn't a problem (except the Venza model). I don't know if I would believe that.

    It is not a problem if you use the hooks and don't stack mats on top of mats. This has to be the most overblown story of the year.
  • driver100driver100 Member Posts: 32,594
    It is not a problem if you use the hooks and don't stack mats on top of mats. This has to be the most overblown story of the year

    I tend to agree. The old Audi gas pedal was also driver error, though I am sure it hurt the sales of Audis for some time.

    The only thing about this one is, that call to 911 is pretty scarry. And lots of people put thick winter mats on top of regular mats.

    That gas pedal comes right down to the floor....they could have floated an inch and a half quite easily.

    I don't think it would affect me if I was considering a Toyota, but it might scare some people.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    Now if your problem is with the service department (as many VW owners have suffered), that might be a different kettle of fish!

    My brother bought a Jetta about 2 years ago...liked the handling and the ABS was included (Toyota it was an option).

    He's had it back quite often for warranty repairs...the most frustrating being the door seal rubber coming loose. Took a long time for them to get in new ones and replace it...and the delaer doesn't try too hard to please. Too bad, VW makes some good cars, but they should get their act together.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • isellhondasisellhondas Member Posts: 20,342
    Things do get overblown and this can really affect sales.

    Some people believe everything the read on the internet.
  • snakeweaselsnakeweasel Member Posts: 19,592
    It is not a problem if you use the hooks and don't stack mats on top of mats. This has to be the most overblown story of the year.

    Yeah but imagine how overblown it would have been if it was Ford, GM or Chrysler.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • Kirstie_HKirstie_H Administrator Posts: 11,242
    Drat. Now you're making me re-assess the offer I received from an overseas prince, to help him in the transfer of the sum 25$ million USD.

    MODERATOR /ADMINISTRATOR
    Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
    2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
    Review your vehicle

  • jmonroejmonroe Member Posts: 8,989
    ...but after lurking last week at Great Lakes the wife who has her new Santa Fe thinks I dont "need" my new car yet, I am resentful.

    Don't tell us you're going to just accept this from a lurking position. That's what you get for being a nice guy by "allowing" your wife to get her car first. Some things just ain't fair and that ain't playing by the rules. :mad:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • houdini1houdini1 Member Posts: 8,351
    Have you driven the Forte yet? If so what would you compare it to? Thanks.

    2013 LX 570 2016 LS 460

  • houdini1houdini1 Member Posts: 8,351
    They still use that trick around here, but the guy on the overpass just radios to his partner on up ahead to say something like, "Stop that old wild looking guy driving the well waxed red Genny. He looks like an easy mark".

    Hard to outrun those radio waves !!

    2013 LX 570 2016 LS 460

  • isellhondasisellhondas Member Posts: 20,342
    What is a "Forte" and how do you pronounce that? ;)
  • houdini1houdini1 Member Posts: 8,351
    Sounds odd but it is a South Korean word that translates to...Civic Killer !!

    Just kidding isell ! :)

    2013 LX 570 2016 LS 460

  • snakeweaselsnakeweasel Member Posts: 19,592
    While I haven't driven his I did get the chance to drive one many months ago. Kia was doing an even at the National Championships Bike Race in Downers Grove, IL so I took the opportunity to test drive it. It was a short ride and would have liked to have taken it for a longer one. However it was quite roomy and comfortable, I would say the interior was average to above average for a entry level economy car. It handles well and it seemed fun to drive. Fit and finish was good, as well as anything else I see.

    I would compare it to such things as the Versa, Civic, Corolla. Focus and Elantra and I would say it holds its own at a price point that seems to be lower than most. I would seriously consider this car for the next one.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • delthekingdeltheking Member Posts: 1,152
    Typical ignorant arrogant Honda salesguy talk !! The forte of the "Forte" is killing the "Civic" in a very uncivic way !! :P ;) Kidding !! :shades:
  • snakeweaselsnakeweasel Member Posts: 19,592
    Don't laugh, I would take this over the Civic right now.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • delthekingdeltheking Member Posts: 1,152
    Yes,the Forte competes well with Civic or Corolla. Most certainly much better than Versa or Focus or Aveo -no comparison really. The Versa and Aveo are absolutely crap. But boy,Kia/Hyundai is piling on the pressure on the big boys now... Will be very interesting when the economy recovers and car sales rise again.!! :shades:
  • houdini1houdini1 Member Posts: 8,351
    I'm not really laughing. I think I would take the Forte also.

    2013 LX 570 2016 LS 460

  • explorerx4explorerx4 Member Posts: 20,743
    this is not the same situation as audi, so it is not 'also driver error'.
    toyota engineering dropped the ball, plain and simple.
    it will be interesting to see what the sales effect will be when the majority of owners who know nothing about the impending recall get their notices that their gas pedal is going to be cut in half.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • cdn_tchcdn_tch Member Posts: 194
    it will be interesting to see what the sales effect will be when the majority of owners who know nothing about the impending recall get their notices that their gas pedal is going to be cut in half.

    They'll be complaining that the car is only half as fast! :P :shades: :blush:
  • houdini1houdini1 Member Posts: 8,351
    this is not the same situation as audi, so it is not 'also driver error'.

    Now how in the world could you know that and how is it different from Audi?

    To the best of my knowledge, driver error could be the cause just as it was with Audi. No one except you has ruled it out. Audi drivers swore it wasn't their fault but it turned out that it was. This could just be another case of mass hysteria and/or lawyers trying to stir the pot and drum up business.

    2013 LX 570 2016 LS 460

  • houdini1houdini1 Member Posts: 8,351
    Some of these guys are so big and fast they may not even need cars. Is it just me or does there seem to be something just wrong to see a 380 pound lineman running up and down the field like a cheetah?

    2013 LX 570 2016 LS 460

  • explorerx4explorerx4 Member Posts: 20,743
    someone needs to do their homework.
    much of it can be done on other carspace forums.
    let me put it this way, the floormat interference issue is a documented, repeatable event.
    the effect on future sales is still to be determined.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • houdini1houdini1 Member Posts: 8,351
    That is a lot of trouble over a floor mat that might have been the cause. Plus it was not designed for that car and it was incorrectly installed. To me that is more human error than anything else. Toyota still did the right thing in issuing their own recall and trying to get to the bottom of this but the jury is still out.

    There is still no explanation as to why someone just did not shift into neutral or turn off the ignition. There are just too many questions that haven't been answered yet.

    2013 LX 570 2016 LS 460

  • explorerx4explorerx4 Member Posts: 20,743
    do the homework.
    ok, i will says this again, put the same mat in another vehicle and there is no problem. several of us measured the pedal clearances in the vehicles we own.
    finally, i agree, i am not ready to say the problem is solved.
    there just has been too much backpedaling, as each issue has been brought to daylight.
    effect on future sales? tbd.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
This discussion has been closed.