By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our
Privacy Statement, and you agree that your use of the website is subject to our
Visitor Agreement.
Comments
Many Hyundai dealers personnel are bottom-feeders, in both sales and service departments. Don't be surprised by "price adjustments" or not complying with HMA advertised leases. Typical.
Not really. This is not anything new. In fact, the Honda Fit, for example, has been selling 20% over its MSRP in some areas.
Bottom line, if you don't like market adjustments, find another dealer (or wait); if you don't like the dealer, go to another one. Just to be fair, every automaker has sour apples (dealers) on its hands..
On a completely different subject, it's interesting to note how some people are actually shocked about the fact you can't get much discounts on the Genesis (yet), while glow about the amount of discounts one can get on a M35/45, for example. If the role was reversed, which it has been, a different tune would be sang.
However, I do have to admit that Hyundai seems to have a higher percentage of dealerships that are – what I consider to be – all foam and no beer. I’m not meaning to offend, but I’ve been to Hyundai, Acura, VW and Buick dealerships and I would say that it appears to me that those who work at Hyundai dealerships are a little lower on the “food chain” than personnel from other dealerships.
It doesn’t give a good first impression to walk into the Hyundai dealership and hear the secretary on the phone shouting about an ex-husband and see a sales rep standing in the corner shoving a burrito into his mouth and the other one sitting on the worn couch with his feet up on the coffee table laughing at something Oprah just said on the old television set in the corner.
And the clientele that Hyundai attracts aren't much better. Walking into some Hyundai dealerships is like walking into a Kmart where most of the people seem to have lumbered in from the local homeless shelter. It seems like everybody there including the employees must’ve had a huge celebration when they passed fourth grade.
And then you get to talking to some of the sales reps and you find that they have a few lug nuts rattlin’ in the hubcaps, if you know what I mean. One guy I talked to – a very old gentleman – couldn’t answer any of my questions and just sat glassy-eyed while another sales rep in the corner answered the questions for him like some kind of weird ventriloquist act from the local circus.
Even the best Hyundai dealership I found – which had EXCELLENT service – felt a little like walking into a Wal-mart store. I think the Genesis sounds like an excellent upscale automobile and I’m certainly considering upgrading my Azera; but, I just dread having to drive several hours past all of the awful Hyundai dealerships in order to find that one that seems to have their heads screwed on straight and doesn't play the deception games.
The worry is that Hyundai dealerships have sabotaged their one big advantage with the Genesis -- price, and have now driven away potential customers. With the economy the way it is, they need to take any little advantage they can get. I wouldn't be surprised if in a few months they are discounting the Genesis by $2000 OFF MSRP. We'll see if the advertising blitz planned for this fall increases demand or not.
2013 LX 570 2016 LS 460
I can't speak for the other Hyundai dealers in the Twin Cities but the guy I dealt with last week was really good. I leased a Titanium Gray w/Black interior V-6 Tech Package from Bruce at Morrie's Hyundai in Brookly Park.
We agreed on all lease terms over the phone/email and there were no surprises when I picked it up last Tuesday. They even had it trailered up here from Cedar Rapids at no additional cost since that was the closest dealer with that color (they had to send a black one down there in return).
Gotta say, looks stunning in person & the interior is fantastic. The fit & finish is miles above the CTS or the MB they had on hand. Hyundai has hit a home-run with Genesis.
Although the V8 had more Oomph, personally, I don't think I would go for a V8 as V6 is more than plenty for me.
One thing in which the Genesis clearly outshone the CTS was in the wet track test. I knew the technical aspect of Traction Control system & I knew what it is supposed to do. But I had never experienced it in action.
The Hyundai rep riding shotgun asked me to flood the pedal on the wet track. I was kinda hesitant as I expected to be forced to control the car with difficulty. But man, never lost traction for a second! Even when I was flooring it, it moved steadily & maintained traction. And when I hit the brakes, the ABS feedback came on, but never did I feel out of control. The CTS's Traction control also came on during the wet track test, but man, it was VIOLENT! CTS maintained traction but it told me in no uncertain terms that something dangerous was happening. Genesis Traction control & ABS wins this hands-down for not scaring the bejeebers out of drivers when TCS comes on.
To this day I had not realized how much realworld impact these alphabet safety features have in adverse conditions. I knew what TCS, EBD, ESC do, but experiencing them in real world situations was an eye opener.
I would not buy any car without TCS & ESC. No car I or my wife drives would be lacking in these features. Kudos to Hyundai for making these features standard on even entry level cars while other manufacturers still say they're 'optional'.
It looks like Genesis is going to be on our very very short list when the wifey needs a new car next year!
with tech pack. : $37,513
with premium plus : $33, 873
with base : $31,143
How much more would the bottom line price for the car be if hyundai rolled out an extensive training course for all salesmen on service slaesmanship strategy, increased commissions, required better showrooms, etc, jsut so I can point my pinkie finger up while I drink exotic tea sitting in the luxurius showroom, as my paperwork is prepared and put in a leather holding case?
My recommendation is if a dealer is marking up, negotiate. if they won't give you a good price, go to the next dealership. If they have a good price, but the ambiance is poor, and the attitude is poor, just reward yourself later with all the money you save!
The Hyundai Genesis is without a question one of the most high profile new cars, if not the highest, of the year. Before even getting a chance to drive it and reading the reviews I was positive that this car will bring the Hyundai brand to a different level but I still had doubts in my mind. When the positive reviews starting to come in I was convinced that this car is good, very good as matter of fact, but I was still not a “believer”. However, that had all been changed after my test drive today and all I can say is WOW!! This car is so good that in my opinion it deserves nothing short of its own brand, own badge and own dealership network. Followings are my impressions about the car.
Exterior: Sleek, inoffensive, and simple. It’s not difficult for one to realize that Hyundai had incorporated a lot of elements from the competing brands such as Lexus, BMW and Infiniti when designing the Genesis but overall it looks very well executed. The paint job is top notch with minimal orange peels and all the panels lined up nicely with minimal and luxury car standard gaps. I still do not like the “Klingon grille” and would prefer the optional 18” wheel to come without the chrome-like finish but those are just nit-picking to be perfectly honest.
Interior: This is really where this car shines, the materials used and fit-and-finish is all top notch and the center stack ergonomics is excellent in my opinion. The navigation system that comes with the tech package is very user friendly and the interface response time is fast. Personally I still prefer touch-screen over the knob/joystick type of setup but the one in the Genesis is definitely something I can live with. I was pleasantly surprised that the majority of the interior surfaces are rubberized thus provide a high quality, soft-touch feels. The only part that felt cheap is the top of the center console which is covered with hard plastic material. The biggest complaint I have about the car is the seats. First of all the leather quality isn’t really up to the luxury car standard and the seats are way too soft with a “spongy” and “bouncy” kind of feel. Also, the front seats are very flat, lacking both the side bolster and thigh support.
Driving: Overall the car felt confident with a balance ride quality between comfort and performance. It is no BMW in terms of road feel and handling but it can certainly hold it own against its major competitors. The steering weight is on the heavy side and that is good for this car. The only time that the weakness of the chassis shows is when the car is getting pushed to the limitation, for example, during high speed turns. Under those conditions the steering becomes very light and the road feel becomes vague. In my opinion this is the only time that one will be able to tell why its luxury brand competitors like the 5er, E-class and GS cost at least $10k more. However, for 95% of the drivers the Genesis will serve them just as good as its more expensive foes.
Bottom Line: Again, WOW!! I am sold. Hyundai is coming, Toyota and Lexus, you better watch out. If I am in the market for a large sedan there is no doubt in my mind that this will be the car. Period.
Several years ago, I had a friend who had a new Porsche 911. When he took it in for service he was greeted by a guy in a white lab coat. This same person bought a Jeep for his wife. He complained about how the service people acted when he brought the Jeep in for service verses the Porsche.
He never bought another Jeep.
V6 w/ Tech: $38,000 ($2k below MSRP)
V6 w/ Premium Plus: $34,500 ($1.5k below MSRP)
I think you pegged it about as I did. Not a BMW, but not all of us want a BMW. I see its major competitors as the Avalon Limited, Acura RL and TL, Lexus ES and maybe even GS. I would say it is somewhere in between the BMW and those other cars I just mentioned.
Those are good, reasonable quotes. About the same pricing I got. The rest of you guys need to be patient and don't pay over sticker.
2013 LX 570 2016 LS 460
Also, other than the V8, will there be any differences from the 3.8 in body, interior, options, colors etc?
Thanks all
To my surprise, one of the sales managers, Anthony Morris, offered to correct this, and Today, had my Wife and I sign new lease papers with the right numbers and cut us a check to refund the $399 I was overcharged.
This to me is significant, because Anthony and Coconut Creek Hyundai, did not have to do this, as they already had my signature on the papers with the additional charge. There are some honest people in this business after all. Both Anthony and my Salesperson, Edeline, have my greatest respect for going the extra mile and making things right.
If you are in South Florida and are looking for a place to buy a Genesis, give Edeline or Anthony a call. You should not miss out on one of the best values for your money.
I do not want to make this sound as a commercial for them, but I believe in the power of word of mouth, and just as I recommend people they try the Macintosh, the iPhone, and make my living recommending an promoting Nutritional Cleansing, I highly recommend the Genesis as the Premium Value Car Of A Lifetime. And if you are in South Florida, give Anthony a chance to Earn your business.
Don
What state do you live in and which dealer quoted you on the 38k tech model, did they have plenty of inventory too?
Thanks!
I've figured out it's a car and it's depreciating faster than the washing machine. And I definitely won't won't even keep it as long anyway. As far as service, well, I'll only buy a car that's built well enough an only requires fluid changes, brakes and minor stuff the first 100,000, so I don't need your back-end which wants to do all kinds of work on my car that doesn't need to be done at a higher price(you really don't think that latte' is free do ya?) I've never once had to use a dealerships service dept. so that won't change.
So, it's really all about the car. And the Genesis is perfect. It's solid, well-built, getting rave reviews, modern, attractive, conservatively styled and loaded with the stuff I need. It's reliable and durable, it's affordable, it mocks the shallowness of materialistic brand snobbery and saves me enough money to buy a good used car for my 16 year old. Just deliver the car, not a show.
Both cars have suspensions that are too firm, IMO, though. That's why we passed on both.
I don't get everyone racing to build firmer and firmer suspension settings. If we had German quality roads, I could understand. But we don't. And we probably never will.
Plush rides will prevail again. Big margins to the luxury coach maker that manages to re-realize this.
I don't think the GS or the Genesis was too firm. Looking for firmness? look no further but the 5 Series. Anyway, the setup of the Genesis was very balanced, I thought (and many others, including industry professionals has agreed on this); the GS was a little too soft for my likes, but nevertheless a fantastic ride also.
I had the similar feelings on the interior, where I felt the Genesis outshined the GS, not by a big margin, however.
Right now, I'm favoring a Cadillac STS while my husband is favoring an Infiniti G37.
The Infiniti G37 is too firm for my tastes, to be honest.
For those who can't get over the fact that Hyundai has built a car out of its league (at least so far) and are concerned by the flying H on the tailgate and conspicuously absent from the nose consider this - There is no other 24 lease out there that even come close!!!
My Deal:
Genesis 3.8
Premium Plus Package
Sterling Blue w/Cashmere (this color is amazing and unique)
MSRP $36,000
Sales Price $34,438
Rebate $500
24 month/12,000 miles
66% Residual
.0008 Money Factor
$299 Doc Fee's
$595 Acquisition
$0 Security Deposit
$2,199 Total out of pocket
$451 + taxes
A note to all prospective BUYERS, don't BUY, why would you ever BUY. LEASE this vehicle.
For prospective leasors. Here are the answers many have asked about the lease terms for clarification. If you are like me and hate to hear answers, from some on this forum, that begin with "well what my salesman told me is"... hopefully this will bring some clarity. Realize that Hyundai is really new to the leasing game (see the numbers above). When your best selling product is $15,000 you don't need leasing programs. The sales manager of the dealership I worked with was a very competent guy who had been with the dealership for 10 years and yet really knew nothing about the Genesis lease as I was there first Genesis lease. I asked questions that many of us have mused about here - GAP insurance, disposition fee, etc. Wanting to be sure to answer accurately he retrieved the dealer flyer from Hyundai exclusively for the dealers. Yes I said the spec sheet for the dealers eye's only. He left it with me as he ran the numbers. I had about 15 minutes to peruse and here' the straight scoop:
GAP is included, DO NOT BUY GAP
$2,199 minimum Out of Pocket is required. As a savvy leasor I always try to lease with $0 down. This lease does not allow this. I bet some dealerships may find a way around this but mine stuck right to the details.
$400 Lease disposition fee (this is the cost to return the vehicle, even if it is in perfect condition)
24 month/12,000 miles Money Factor .0008, Residual 66% (these hold true whether NAV is included or not)
The 36 month lease is no good. MF .0012 Residual 51% (payments were nearly identical to the 24 month term)
Dealer makes $150 for selling this lease (good to know during negotiations)
Some here have mentioned the dealer adding a Theft Deterrent system for $379 or $399. This is a phony dealer markup and my dealer removed it without argument.
Without remembering the exact language, there was a particular paragraph that suggested that there was some certain number of leases Hyundai would offer then the lease would go away. It may be just till Sept 2, who knows, but don't expect a better lease and you really should not expect another lease of any kind.
Hope this helps.
The official word is that white Genesi have started production as of last week.
The cars will be on the ground in September.
By the way, I finally got a Genesis in stock. Beige with premium package. I must say that the longer that I look over the car, the more impressed I am . The interior was very impressive to me from the beginning, but the exterior had to grow on me, I guess. The one thing the surprised me though was the power that the V6 has out on the road. The first time I drove a Genesis it was on a short closed course. Once I got a car on the ground I, of course, had to get it out on the highway and see what it would do. I was taking the car up a fairly large incline at 110mph+ and there was nothing but smooth, quiet acceleration. Even going uphill at triple digits the car was strong and composed. I was very impressed with that. I am now officially in the "wow, it's only $35,000!!"camp!!
Smells and sounds like a 'ringer' to me.
Joins one day and late that very same night for his first post this glowing 'story.'
What dealership would allow you to take a brand new car home for the weekend
and drive it untold miles not knowing whether or not you would buy or lease it?
I don't know about you, but I take it all with a grain of salt!
Since you are a salesperson, maybe you can answer this question that came up in another forum. Does the Genesis actually have real wood trim in it at all? It was posted that the woodgrain on the dash was real, but that on the doors was faux. Now, the only trim that has it on the dash is the base 3.8. I know the 4.6 has the leather dash, but it gets a woodgrain steering wheel, which I could see being real wood.
What's the real deal???
From what I have seen, all of it is the faux stuff. Any of the models with the leather dash have pretty good "wood" on the center console and on the gear shifter, but the "wood" on the doors is not that great IMO.
I know that it is nitpicking, but the stuff on the doors is just so flat and has no character to it. No, it is not worth $5000-$25000 to get the real stuff to me, but I am just trying to be as critical as possible.
I had my first sales training this morning with my new Genesis. I was SO pi**ed. My two best sales people looked at me like I was speaking Russian when I started to ask them was what new and innovative with the Genesis motor, tranny, interior, whatever!! One of them, a former engineer, told me that the V8 was a 4.3 liter and he had no clue as to why the car would be rear drive. No advantages he was aware of. I literally fell in the floor and asked them to shoot me now. Both of these guys went with me to the Genesis training!! I now see why you guys have had so many problems at other dealers. I assumed that when I told them to know the car from front to back that they would. Uh, no. If there is not anyone in any of these other dealers that is taking the time to be sure that their people know their stuff, then it seems that there is no hope. My guys will be getting the thorough walk through with me today. They WILL know how to present this car front to back and side to side. It was so embarassing.
I understand where you're coming from.
It's no wonder customers end up coming in knowing more about the cars that are beign sold than most of the sales-people. I'm glad to know that you're making sure yours don't fall into that category. Good job!
Thanks for the feedback.
Uhhh....
If the GS and Genesis are already "too firm" then I think the G37 shouldn't even be on your list.
Thanks.
WOW......... what a great deal on a great car!
Yes I joined and posted the same day. Gosh I'll just bet that's what most 'posters' do. What possible reason would someone join and just READ for 2 months. No need to join if you don't have anything (of value) to post. It's actually funny that there are people who will post and repost some of the most ridiculous unimportant and uninformed comments.
Not that I need to prove anything, but I do occassionally scan the edmunds forums to get opinions, prices and reviews just to READ. Having such a great leasing experience and so impressed with the car I thought there may be some serious Genesis seekers that would find my insight valuable. If you don't, then by all means keep popping into forums and sharing your 'valuable' stories....
Why would a dealer send a car out for a test drive for a weekend? Well guess what, that's how smart dealerships (and high end dealerships)sell cars and particularly during rough sales times. I have had Volvo, Inifiniti and Landrover all offer me a weekend. But perhaps this would be puzzling to a typical Hyundai buyer. Obviously sanglepus you haven't been a client of any of these manufacturers. Hence the reason I suggested the Genesis is not your typical Hyundai. I also happen to have a family member who works for the dealership who conveyed, I'm sure, to the sales manager that I wasn't an internet junkie just looking for a free ride for the weekend. Remember I leased one, so I would say this was a good move on the dealers part.
Deal was legit
Car is awesome with a fabulous VALUE lease
A large Utah Dealer
You can take it with a grain of salt and go pay your dealer $4,000 over MSRP pay triple on your money factor and buy GAP insurance, that's fine with me,.... or you can just dream about it...
Thanks in advance.
Add Lexus to that list. That's how I got mine. Heck, even a Mercedes dealership offered me to take one home for a weekend. (I declined) So, yes, it's not unusual to take a car home for a weekend test drive if you're a serious buyer. It all depends on a particular dealership, of course.
I am currently looking for replacement for my 95' Infiniti...still undecided what I want..An Acura dealer offered me to take TL & MDX home for the weekend to decide if I really need a MDX...
So yes good dealseship..who is confident of the product will let you, the serious buyer, keep the car over the weekend.
Sanjay