Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
A reporter would like to speak with you about your experience; please reach out to PR@Edmunds.com by 7/25 for details.
Options

GM News, New Models and Market Share

1515516518520521631

Comments

  • tlongtlong Member Posts: 5,194
    >The media hypes these stories when it's an import.

    You are kidding, of course! It's blatantly obvious that through the decades the perfect foreign vehicles never have anything that wrong


    We know you believe that... why not just come out of the closet? :P
  • tlongtlong Member Posts: 5,194
    My niece's Quest minivan (2004 or 2005) needed the engine replaced while under warranty...oil leaks.

    Our Voyager (sister to the Quest) was finally sold after we had put 225K on the Nissan engine and tranny... and last we heard it was still going strong at 250K.
  • obyoneobyone Member Posts: 7,841
    I see the little wiser comment rings true.

    Since that's the case how's about providing links to other forums for people who seek info on specific vehicles that won't find the answers here. For example a person seeking advice on a C5 Corvette probably won't find an answer here as I think bolivar is the only member who monitors the vette forums. Would providing a link to a vette forum still constitute post deletion?

    Or in a more specific case if circle was provided links to a Denali specific forum might have provided enough relief posting among other Denali owners so as to relieve him of most of his anger towards GM. :sick:

    So does providing links to other forums still earn a post deletion?

    To keep it on topic, I had owned a 2002 Yukon Denali identical to the 2003 that he owned and had one service call to replace a sensor under warranty with no other major issues until I traded it for a 2010 GMC Acadia. It had 45K miles on it.

    I was tempted on the Acadia Denali but couldn't pull the trigger for the additional $10K for the Denali badge and same motor as the regular Acadia. All the other Denali versions in the full size offered an engine upgrade for the $10K. Since the wife uses it to haul the dogs to the vet, figured leather wasn't that important.
  • tlongtlong Member Posts: 5,194
    Tundra complaint rate: 1 complaint per 662 sold.

    Silverado numbers were 2,724,000 and 1862 respectively

    Silverado complaint rate: 1 complaint per 1,463 sold.
    ...

    Perhaps the complaint rates are tainted by the fact that fleets don't usually complain.... :P
  • obyoneobyone Member Posts: 7,841
    And the fact that Toyota (Tundra) owners are more "picky" (not the word I wanted to use) than the average truck owner.
  • circlewcirclew Member Posts: 8,666
    edited September 2012
    Even as GM monitors these forums, they still went bankrupt...had I continued buying GM Junk or not! My experience must have been similar to the customers that went away from GM, No??

    Seems "The hypnotized never lie". :surprise:

    Regards,
    OW
  • steverstever Guest Posts: 52,454
    edited September 2012
    We've been leaving links up for years even when they go to the "competition". What we care about is whether the link goes to a post addressing the problem or question or whether it's just trying to drive traffic elsewhere. If you remember Sylvia, she addressed this issue around here somewhere last decade; in any event it's in the Membership Agreement under Promotions and Solicitations. I've sent some Villager/Quest owners to Yahoo in my day. Maybe you should reread the manual. :blush:

    The bigger issue these days is trying to grab the one-hitters that get here via a search engine. It's great that they get some info, but it's nice to have new blood stick around to converse with (nothing personal, lol).

    If a newbie somehow lands in this discussion, they'd probably wind up shooting their monitor.
  • obyoneobyone Member Posts: 7,841
    Even as GM monitors these forums, they still went bankrupt...had I continued buying GM Junk or not!

    GM monitors these forums? Placing two CSRs to monitor the GM forums who have no authority to do anything. Their typed English has an accent to it that reflects an international version of English. I think you know where I'm coming from.

    But we're not talking about whether you bought another GM vehicle or not. What's more important is to alleviate your anger towards a company who could care less whether you liked them or not. Personally, I think your obsession with GM is a waste of time. Course that is my opinion. YMMV.

    On another note I asked a friend of mine of Korean ancestry who owns a body shop would buying a Hyundai today be a good idea? He said his clientele of Korean customers buy these:

    image

    and these:

    image

    Said there is a part shortage on Hyundai parts so they tend to stay away from them.
  • tlongtlong Member Posts: 5,194
    Even as GM monitors these forums...

    What makes you think they monitor these forums? I think 62vette worked at GM, but he disappeared fast when the BK hit.
  • steverstever Guest Posts: 52,454
    edited September 2012
    I think most all the automakers monitor forums, including ours, not to mention Twitter and Facebook. Two GM reps actually participate here and on Edmunds Answers frequently. Occasionally I'll see someone from BMW and Chrysler posting. One Honda engineer in Tokyo reportedly reads posts and consumer reviews every day.

    You can find the GM reps mostly in the "problems" discussions. Christine is the main one posting here but Sarah posts some. (recent example)
  • andres3andres3 Member Posts: 13,934
    edited September 2012
    What's more important is to alleviate your anger towards a company who could care less whether you liked them or not.

    I think that's exactly the main and biggest problem with GM. They didn't, and they don't care about customers like Circlew!

    I believe there's a million customers just like CircleW out there, in the exact same boat. That's where GM lost market share. That's where GM found itself bankrupted and bailed out.

    Perhaps if they did care about customers, they wouldn't have sold so many :lemon: 's and gone bankrupt.
    '18 Porsche Macan Turbo, '16 Audi TTS, Wife's '19 VW Tiguan SEL 4-Motion
  • circlewcirclew Member Posts: 8,666
    Somehow, I hope GM succeeds and understand the choices you pictured for customers looking to buy the best.

    At the moment, GM is in high turmoil...not the pillar of "Biggest is Best", if you get my drift. :cry:

    Regards,
    OW
  • circlewcirclew Member Posts: 8,666
    Exactly the point. BS be damned. Give me a great product or take it back and go BK!

    Regards,
    OW
  • greg128greg128 Member Posts: 546
    And the fact that Toyota (Tundra) owners are more "picky" (not the word I wanted to use) than the average truck owner.

    Of course that must be it. It would be absolutely impossible for a Toyota owner to have more problems than a Chevy owner.

    A recent post from edmunds Sequoia forum about his 2002:

    bought this SUV new, it had 86,000 Miles on it. Body and interior in wonderful shape. I sold it yesterday for salvage. The steering gear rack and power steering pump failed making the car unsteerable. It was towed and on inspection the frame was shot. the mechanic could push his finger through multiple spots. It was too far gone to try to weld a plates to strengthen it nor could the defective parts be replaced safely. I live in New England and we use salt on the roads and I occassionally drive on the beach. I have had a Montero and an Explorer in the past, similar milage and use without a frame failure.

    If you are buying a used Sequoia, even if low milage, have it inspected carefully. I am very disappointed that the frame was so poorly made.
  • greg128greg128 Member Posts: 546
    I would say 10 years is around the age that Toyota trucks are ready for the scrap heap without a frame replacement, as Toyota management knows very well. They have been reframing Tundras and Tacomas, but
    older 4-Runner and Sequoia owners are being thrown under the frame.
  • greg128greg128 Member Posts: 546
    I have never seen nor will anyone see a Toyota commercial about how long lasting their trucks are.
  • greg128greg128 Member Posts: 546
    This post breaks my record for consecutive posts. (4) Thanks for your patience in allowing me this indulgence.
  • imidazol97imidazol97 Member Posts: 27,675
    edited September 2012
    >older 4-Runner and Sequoia owners are being thrown under the frame.

    I thought toyota was the perfect company for reliability and they took care of all the sparse problems that did show up preventing their becoming a real problem... What's happening here?

    At least toyota can't claim they are being framed about poor reliability on the problems.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • tlongtlong Member Posts: 5,194
    I was on a recent interview trip to the east coast; flew into Philly (I thought of you lemko!). Happened to get an Impala from Hertz.

    It was black with black interior although the seats were white/off white. The seats were decent enough but didn't have much bolstering.

    The handling was about as expected from a big car and I don't remember any unrefinement at all from either the engine or transmission.

    There was some wind noise from the driver door as if something wasn't quite aligned correctly. Otherwise the car seemed quiet.

    My biggest complaint would be the low rent interior - hard plastics and fake woodgrain. Pretty much as expected from GM. I realize that the Impala is more of a "budget" full size car, but I thought Buick was supposed to be the "near luxury" division?

    When the interior is not as nice as a new Camry's then that's not near-luxury to me. They could do a lot better in not having a sea of drab hard black plastic. Not a way to have renters try GM and come away with any improved perceptions IMHO.
  • andres3andres3 Member Posts: 13,934
    It is a shame that US economic rules forced Toyota to build trucks in the USA, where it seems more :lemon: 's are produced than long lasting vehicles.

    I'm sure if the trucks had frames made in Japan, this issue would have never happened.
    '18 Porsche Macan Turbo, '16 Audi TTS, Wife's '19 VW Tiguan SEL 4-Motion
  • andres3andres3 Member Posts: 13,934
    edited September 2012
    I've long advised Honda and Toyota owners to seek the ones that have a VIN that starts with a "J" for made in Japan.

    We've had 2 recent model Civics that have had far less issues COMBINED than the single '03 Accord I had. The difference, the Civic's were made in Japan and the Accord in the USA.

    The Civics were better built, better assembled (no rattles). The Accord was the better car though, by far.

    Admittedly, most of the issues with the Accord were minor (rattling center console doors, rattling sunglass headliner storage area, power seat roughness issues, peeling/wrinkling exterior side window weather stripping trim). The only big issue was the V6 overpowering the tranny into smithereens.

    In defense of Ohio for balance, I believe the tranny was not made at the assembly plant, and it was an '03 model so maybe it was 1st year teething issues.
    '18 Porsche Macan Turbo, '16 Audi TTS, Wife's '19 VW Tiguan SEL 4-Motion
  • greg128greg128 Member Posts: 546
    'm sure if the trucks had frames made in Japan, this issue would have never happened.

    MY neighbor has a 1986 Suburban that he uses to plow snow. The body is rusty but the frame is sound, It was built 26 years ago in the USA. Almost all
    of the Japanese made trucks of that era were melted down long ago.

    The frame of a truck is like the foundation of a house. You can have the most expensive and beautiful house but if the foundation is bad, the house will collapse.

    I don't blame the fact that the frames were made in the US, I blame Toyota for making their frames too light to reduce cost and weight. Weight saving sounds great, but the steel parts will fail sooner as they are made thinner.
  • isellhondasisellhondas Member Posts: 20,342
    Simply a placebo effect.

    In my 14 years of selling (and owning) Hondas, I was never able to detect one twit of difference between Japan,US and Canadian built Hondas.
  • andre1969andre1969 Member Posts: 26,023
    Not trying to defend Toyota, but would that Suburban be a 3/4 or 1-ton, perhaps? Something like that would definitely have a beefier, more rust-resistant frame than a half-ton.

    But then, my '85 Silverado is a just a half-ton. Frame-wise, it's holding up fine. Body-wise, not so great. The worst of the rust is in the rockers, but there are some spots in the side of the bed, around the wheel openings, where you can put your finger through. The truck's looking pretty ragged, but the last time I had the mechanic go over it, he said it should still last for years.
  • greg128greg128 Member Posts: 546
    but the steel parts will fail sooner as they are made thinner.

    I notice on some Toyota forums owner's are complaining about acorns falling from oak trees causing dents in their hoods and roofs.
  • andre1969andre1969 Member Posts: 26,023
    In my 14 years of selling (and owning) Hondas, I was never able to detect one twit of difference between Japan,US and Canadian built Hondas.

    I don't know how much truth there is to this, but supposedly, in the late 80's and much of the 1990's, the paint would hold up better on the Japanese Hondas. US-built cars had to switch to a more environmentally friendly primer around 1987, and the paint didn't stick to it as well.

    I guess it would make sense, as I've seen plenty of domestics with the tell-tale "mowhawk" peeled back to primer or even bare metal down the center of the roof. Or big chunks missing from the trunk and hood. And, I have seen an occasional Honda sporting this trait, too.
  • uplanderguyuplanderguy Member Posts: 16,862
    I can recall thumbing through a CR in SLC when I was working out there in early 2005, saying that the Quest was the most troubleprone minivan. In in the interest of fairness and full disclosure (in this forum?!), they later said that about the Uplander.
    2024 Chevrolet Corvette Stingray 2LT; 2019 Chevrolet Equinox LT; 2015 Chevrolet Cruze LS
  • uplanderguyuplanderguy Member Posts: 16,862
    edited September 2012
    Honda stepped up to the plate and covered Odysseys with 100,000 miles and more. They don't seem to get much credit for this though.

    The single person I know with an Odyssey did not have this happen. His was an '05 that needed a complete trans at 70K. Honda's 'goodwill' offer was he had to pay $1,800. I had no such out-of-pocket by that time on my same-year Uplander with similar mileage. Spin it all you want, but that is the hard fact.
    2024 Chevrolet Corvette Stingray 2LT; 2019 Chevrolet Equinox LT; 2015 Chevrolet Cruze LS
  • busirisbusiris Member Posts: 3,490
    Maybe, maybe not.

    Over on the Nissan forums there's a post about a guy that paid to get his CVT repaired, even though it was well within the 10 year/120 K mile warranty period Nissan extended to cover the transmission. IIRC, it was on an Altima.

    It's certainly not unheard of for a dealership to charge for repairs that could, and should, be covered under warranty.

    Anecdotal evidence is hardly an accurate representation of the larger picture, regardless of manufacturer.

    If it was, we'd be seeing burned-out carcasses of Cruzes strewn all along the side of the road.
  • uplanderguyuplanderguy Member Posts: 16,862
    edited September 2012
    If it was, we'd be seeing burned-out carcasses of Cruzes strewn all along the side of the road.

    You been talking to anythingbutgm again?! LOL

    When I know one person, and that's what he tells me about his Odyssey, and someone else makes a flat statement saying Honda stepped up for owners up to 100K miles...well, due to my coworker's claim, I'm respectfully calling BS. The Honda forum here on Edmunds is full of info contradictory to that also.

    Conversely, don't think you'll see a lot of posts about all the Cruzes that burned up.
    2024 Chevrolet Corvette Stingray 2LT; 2019 Chevrolet Equinox LT; 2015 Chevrolet Cruze LS
  • uplanderguyuplanderguy Member Posts: 16,862
    Re.: Recent Impala rental...

    Don't know if it would have been a '12 model or not, but someone else posted here that they routinely got over 30 mpg with a '12 Impala 3.6 with over 300 hp. Pretty good I think most objective people would concur.
    2024 Chevrolet Corvette Stingray 2LT; 2019 Chevrolet Equinox LT; 2015 Chevrolet Cruze LS
  • andre1969andre1969 Member Posts: 26,023
    The last time I was in an Impala, was at work when I had to drive our fleet car over to the motor pool for servicing. I think it was a 2010, but not positive on that. This was early '11 though, so I know it wasn't the improved 2012 model with the 3.6.

    Honestly, I didn't mind the interior quality, at this price point. My biggest beef with the Impala has always been the cramped back seat. And, driving one, I got to notice just how bad visibility out the rear was. Oh, and the 3.5/4-speed combo wasn't so hot. I remember that when you stomped on it, there was a delay before it did anything, almost like turbo lag.

    Back in the days when I regularly had passengers in the back seat, I never would have considered an Impala. But now, honestly, if the price was right, I could be tempted. But, it would almost have to be fire-sale.

    I really hope that when the new Impala comes out, it's a winner. A car that someone could be proud to own...rather than just something that you tolerate because it's a good price.
  • imidazol97imidazol97 Member Posts: 27,675
    >I notice on some Toyota forums owner's are complaining about acorns falling from oak trees causing dents in their hoods and roofs.

    ROFLMAO

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • andre1969andre1969 Member Posts: 26,023
    In another forum, I remember someone posting about how he was on extended leave, for something like a month, and when he came back home, he found that some bird crap on his Toyota truck (I think it was a Tundra, but could've been a Tacoma?) had eaten down through the paint, and primer, to the bare metal. AND, Toyota wouldn't cover it!

    Now, to be fair, I wonder if that could happen with anybody's paint these days, if you let the crap sit and fester long enough?

    On a somewhat similar note, I remember with my Mom's '80 Malibu, in the fall you had to get the tree leaves off of it fast, because if it rained, the leaves would actually leave an imprint on the paint.
  • busirisbusiris Member Posts: 3,490
    That's an issue with all makes nowadays.

    Bird crap is highly acidic, and will eat through the finish of modern car paint jobs fairly quickly.
  • busirisbusiris Member Posts: 3,490
    Seems it depends who one talks to about Odyssey transmissions, as the article link below explains.

    http://www.autoobserver.com/2010/03/honda-odyssey-owners-report-transmission-tro- ubles-inconsistent-response-from-maker.html
  • andres3andres3 Member Posts: 13,934
    Simply a placebo effect.

    Anecdotal, yes, perhaps. My sample size is still small.

    But it isn't placebo. Those were my real world experiences.
    '18 Porsche Macan Turbo, '16 Audi TTS, Wife's '19 VW Tiguan SEL 4-Motion
  • busirisbusiris Member Posts: 3,490
    Look at the chart in the link I posted on #26311. Notice the years 2004 onward, and look that how the trends evened out, almost exactly paralleling each other. Clearly, there were significant problems as you moved backwards to 2000, but your friend's year model was a 2005.

    So, for a 2005 model Odyssey, it's rate of failure is practically equal to the competition.

    That's a great example of why your anecdotal evidence is meaningless, as it relates to reliability in this case.

    Now, if your buddy had an earlier model....
  • uplanderguyuplanderguy Member Posts: 16,862
    edited September 2012
    Do you honestly believe everyone who has a transmission issue reports it to NHTSA? I can tell you my coworker did not. I can't recall an Edmunds board with more posts than the "Odyssey Transmissions" forum. Look around--and it won't take much looking--and you'll see there were still troubles with Odyssey transmissions in 2005 and later.

    I've been talking cars to people for forty years, and I've known a bunch with transmission issues, but I've not known a single, solitary soul who says, "..and I reported it to NHTSA too!".
    2024 Chevrolet Corvette Stingray 2LT; 2019 Chevrolet Equinox LT; 2015 Chevrolet Cruze LS
  • uplanderguyuplanderguy Member Posts: 16,862
    I have a friend in the Studebaker hobby who has an '08 Impala. He has been intrigued by the 2012 with the 3.6 and 6-speed automatic, and likes the bench/column shift combo that is available in the 2012 Impala and no other car, but is turned off by how this year, the beige or neutral interior has that color seats only--the rest of the interior is black. Another negative way IMHO, that the domestic makes have aped the foreign brands in an effort to cut costs and hence, choice.
    2024 Chevrolet Corvette Stingray 2LT; 2019 Chevrolet Equinox LT; 2015 Chevrolet Cruze LS
  • andres3andres3 Member Posts: 13,934
    I've been talking cars to people for forty years, and I've known a bunch with transmission issues, but I've not known a single, solitary soul who says, "..and I reported it to NHTSA too!".

    Count me in that group! I had issues with my Dodge Neon Transmission, and my Honda transmission, and neither got reported to the NHTSA. Though I might have reported Honda had it not been for the goodwill repair!
    '18 Porsche Macan Turbo, '16 Audi TTS, Wife's '19 VW Tiguan SEL 4-Motion
  • lemkolemko Member Posts: 15,261
    edited September 2012
    I don't think the Impala is any worse than my 2005 Mercury Grand Marquis which I pretty much consider a taxi with leather seats. My 1989 Grand Marquis from back in the day was such a nice car, I thought of it as pretty much the "Poor Man's Town Car."

    I was just at the Ford dealer and saw a couple used 2011 Grandf Marquises and they deconted them so much they don't even have a power passenger seat like mycar has. I did see a nice low-mileage 2006 Lincoln Town Car thatr would make a nice replacement for my current car.

    I would conside a recent Impala. I want a nice full-size car as an everyday beater that is nice enough that I'm not ashamed to be seen in in, but not so nice I'm going to be paranoid about it.
  • andre1969andre1969 Member Posts: 26,023
    I was just at the Ford dealer and saw a couple used 2011 Grandf Marquises and they deconted them so much they don't even have a power passenger seat like mycar has. I did see a nice low-mileage 2006 Lincoln Town Car thatr would make a nice replacement for my current car.

    Funny you'd mention that. My buddy with the 2004 Crown Vic recently traded it for an '09 Grand Marquis LS Ultimate at CarMax, which had about 52,000 miles on it. I think it was around $13,500. For around $15,500, he could've gotten a 2011 LS that only had around 30,000 miles, but the 2011 didn't have the power passenger seat. There were a few other things missing compared to the 2009 (or his '04 Crown Vic), so he figured he'd rather just go with the '09...more miles, 2 years older, but better equipped, and a bit cheaper.
  • xrunner2xrunner2 Member Posts: 3,062
    Today's Chicago Tribune had a review on the Cadillac XTS and it was not good. A glorified Buick LaCrosse at many thousands of dollars more.
  • busirisbusiris Member Posts: 3,490
    Funny how folks would report differently in different years, by different make and model.

    Why would Odyssey owners report heavily in some years, yet not others?

    Here's just one more example of how some disregard numbers and statistics when they disagree with the message they wish to present.

    Just watch how "accurate" those reports become when they re-enforce beliefs...
  • tlongtlong Member Posts: 5,194
    I can recall thumbing through a CR in SLC when I was working out there in early 2005, saying that the Quest was the most troubleprone minivan.

    As far as I know that was true for the most recent Quests. The older ones (that were paired with the Villager) seemed to do very well. I know one common issue was the exhaust manifold bolts breaking on the Nissan VQ engine once it got betwen 125K and 150K miles. That happened to us and was the only repair of significance on the vehicle, at around 150K miles.
  • tlongtlong Member Posts: 5,194
    Re.: Recent Impala rental...

    Don't know if it would have been a '12 model or not, but someone else posted here that they routinely got over 30 mpg with a '12 Impala 3.6 with over 300 hp. Pretty good I think most objective people would concur.


    If I wanted good mileage and a big car, you have a point. But still, a sea of hard black plastic is not what should be being produced at a "near-luxury" division.

    When Steve Jobs returned to Apple in the late 90's, he angered a lot of people by trimming the heck out of the complex product lines. GM would be well served by doing the same thing.
  • uplanderguyuplanderguy Member Posts: 16,862
    Chevrolet is a 'near luxury' division? Guess I've missed that in all my years of buying Chevrolets.
    2024 Chevrolet Corvette Stingray 2LT; 2019 Chevrolet Equinox LT; 2015 Chevrolet Cruze LS
  • uplanderguyuplanderguy Member Posts: 16,862
    Funny how folks would report differently in different years, by different make and model.

    Why would Odyssey owners report heavily in some years, yet not others?


    This is an example of 'sample error' if I have ever seen it.

    It's based on nothing.

    What would make you assume that reporting would be consistent across all model years of a vehicle, when we're looking only at people who report transmission problems to NHTSA?

    Again, look at the forum here.
    2024 Chevrolet Corvette Stingray 2LT; 2019 Chevrolet Equinox LT; 2015 Chevrolet Cruze LS
  • bpizzutibpizzuti Member Posts: 2,743
    When Steve Jobs returned to Apple in the late 90's, he angered a lot of people by trimming the heck out of the complex product lines. GM would be well served by doing the same thing.

    GM will not do so voluntarily. We had to hold a gun to their heads to give up useless brands, and what happens? They give up Saturn and Pontiac, but hang on to Buick and GMC.
Sign In or Register to comment.