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Honda Accord Quality Control Issues
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Comments
From reading here on TH, it seems VW's attitude towards the customer hasn't changed much in 20 years. Hopefully, the expansion of the basic warranty to 4yrs/48K (if true) is a sign they are changing their ways.
In 6 months after taking delivery of a new 98 accord v-6 coupe, I had 3 sets of brake rotors, 3 fuel sending units and each time I was stuck without transportaion while the car was in the ship for several days at a time. This was my first Honda purchase and unfortunately was my last. My friends have had good luck from their Hondas. My Mom hated her 4 door 4-cyl V-Tec Accord after totalling her Cressida so I bought her a Lexus ES300 that she has loved for 3 1/2 years. Has been absolutely Flawless. I think the Honda is sort of a sacred cow to some folks. Doesn't matter how bad things are, they still love them.
I guess what he is now telling us is that the VW plant in Mexico is on equal terms with the Honda plant in Ohio as far as quality. Let's hope not Honda Accord owners.
The Lexus ES300 is one of the best built cars in the world according to the JP Powers Survey for customer satisfaction. It is sort of unfair to compare it to a Honda Accord. It is like comparing a filet mignon to a cube steak.
When is Honda going to offer a 5 year 50K power train warranty?
By the way isellhondas, I wonder how hard it was for the Mexican workers at the VW plant to learn German? Maybe the German electrical blueprints are given the Mexican VW workers problems?
I should have a kid as nice as fleegle, no one ever bought me a Lexus.
Please show us where I said the VW plant in Mexico was equal to the Honda plant in Ohio?
And I really don't have any response to the poster with all of the problems. My 99 V-6 Coupe has 39,000 miles. Original brakes and fuel sending unit.
Three sets of rotors in six months?? I think we are looking at an abusive driver. I don't care what the make of car is.
Anselmo..the best warranty is the one you don't have to use. VW went to the long warranty because they HAD to! It was a (smart)marketing move in an attempt to regain some confidence in a troublesome product. Funny, I'm told it doesn't transfer to new owners. The stuff that fails the most only has a 24K 2 year warranty.
Even an abusive driver couldn't go through three sets of rotors in 6 months, sounds like something else wrong with the brakes like maybe the calipers causing this.
Sounds like the service dept. was incompetent. They should have checked everything instead of just replacing bad rotors and also given a rental car.
<<the best warranty is the one you don't have to use>>
I agree 100%. My 99 CRV is the only vehicle I've owned that I did not have to take it in even once for any kind of problem during the warranty period. 45000 miles, owned it for 2 1/2 years and NO problems.
Keeping an open mind to all issues is the key here. Contributions that help other Honda owners is always helpful. Most can see between the lines regarding the feasibility of many of the posts.
The problem is every time I hit 45 mph, it seems my transmission is laboring to get into the next gear. This is not going up a hill but on straight highway driving.
Had the 30K maintenance service actually around 28K. Planning on making an appointment tomorrow to have the transmission looked at. After reading posts here and in Honda Problems Part II, I think I should have the transmission checked out.
I have only had a few problems since I bought my Accord new. There was a rattle in the sunroof as well as a defective fuel sending unit.
Honda covered both repairs under warranty.
This is my second Honda and I tend to like the quality that Honda exemplifies. Hope its not my transmission and only something minor next week.
Your attitude is so reflective of Honda customer service in general - "no, its not our product, but rather your driving habits". I agree sometimes people's driving habits are the problem, but not all the time.
I have read in other posts about problems with other Honda Accord brakes which were similar. But you know what will be said, "sure their will be isolated problems".
And I've been involved wiith auto related businesses all of my life.
For a driver to go through THREE sets of rotors in a short time is USUALLY the result of very hard, abusive driving. Any mechanic/technician will agree with me on that.
Having said this...it is, indeed *possible* that something else contributed to the problem. Sticking calipers would be the first suspect although this would be highly unusual in a almost new car no matter what make.
And...yes, lugwrench, you are correct. There will always be isolated problems.
Forums such as this one are, of course, the most common place to hear of these problems.
Otherwise, I would contact an attorney who can advise you on what your rights are as a consumer.
http://www.kiplinger.com/magazine/archives/2001/September/spending/lemons.html
Read it and document your trips to the dealer and save ALL paperwork.
It sure sounds like you have a lemon. All makers put out cars with hard-to-fix problems, i.e. lemons. I agree that it might seem more unusual or troublesome when it's a Honda, but they're not immune. I think it's standard operating procedure for all manufacturers to be less than helpfull with problems like this. That's why the lemon laws came about.
Hope you get the satisification you deserve from Honda.
Must have made your day!
Actually it sounds like the owner should try a different dealer. a problem like that shouldn't be that hard to track down and fix.
Typical from you--you really know how to hurt a guy that has experienced difficult problems with his Accord.
The old adage probably still holds true, " once a salesman makes the final sale, he could care less about the customer". Passing him off on a different dealer is what I expected from you.
Think this might make your image better for some of these people?
For those who may not be aware, lugwrench delights in anything that may be negative toward Hondas.
My point was, o sarcastic one, that the problem described shouldn't be all that hard to diagnose.
I would speak directly to the Service Manager of that dealership or worst case, try a different dealer.
As far as your "old adage"...that's sure one I haden't heard before!
Once again, when someone constantly exaggerates his point, it gets pretty sickening. There are problems with Accords and certain components that keep failing. Take a look at the posts on the other Honda boards at Edmunds and you will see a trend.
As far as VW quality concerns, I think I will create a post as VW Quality Assurance Issues as a new topic and you will see all the posts. Once again, I am entitled to my own opinion.
As far as being negative, I do have the right to post here since I do own an Accord as well as a Toyota. Come to think of it, anyone can post here if they please.
Has anyone else here had to have the transmission replaced on a their Accord? I guess my next step is to call Honda America and explain my situation.
The dealer emphatically stated the car was out of warranty.
Unfortunately, I am still making payments for a car that I cannot drive. Total quote was over $4985.00 plus tax!
Going to another dealership wouldn't help would it? Wouldn't the same Honda technical team be called in at the new dealership also? It seemly doesn't make sense going to another dealership does it? Most likely you didn't read the man's post regarding his problem and how it has progressed. Instead, you were out to defend isellhondas because I contradicted his inane answer to the problem. This surely doesn't help the mans problem does it!
Logic dictates that it has gone beyond the dealership's problem. I suggest you read the posters problem first before defending isellhondas ridiculous suggestion.
A new dealership could not solve a problem if the Honda Team was called in at the first dealership.
Had a similar problem with my car's suspension. Fortunately the Honda Support Team corrected the problem after numerous attempts at the dealership.
Some problems can be VERY hard to pin down but it's not rocket science either.
And, thanks for your support, carguy.
lugwrench doesn't just pick on Hondas. he has now started another forum addressing VW problems.
Mr. gloom and doom....
Yes, I did start the VW Quality Control Issues posts mainly as a result what happened to a close friend of mine. He bought a new 2001 VW turbo that was recently bought back by VW. He had nothing but problems from day one and VW couldn't correct numerous problems that were both major and minor. Decided to start the new topic since I had to pick him up at the VW dealership on numerous occasions.
isellhondas wouldn't care since it is a VW. He has made personal comments regarding VW's that have been less than flattering in his posts right here. Now and then, you have to look between the lines when he comments.
Still, lots of people are happy with the ones they own.
It would be nice to see lugwrench start a forum about a car that he actually likes instead of constantly trying to find fault.
(Although I personally owned Honda products for 15 straight years, I would never suggest that someone own a car they feel the need to complain about as Lugwrench does)
OK, how about a Toyota Quality Control Issue Forum? Since I own a Toyota as well as a HONDA, I am assured that there are quality issues also plaguing Toyota.
And why didn't you let your friend start the VW topic, since it was his car or is it your goal to educate the world?
Since my friend doesn't post on edmunds, he asked me to create the topic. Hope that is ok with you carguy62. Wouldn't want to ruffle anyones feathers.
As far as educating the world, it is the people that post that do the educating. Once again, these personal attacks are just laughed off. It would be nice if people stuck to the issues in this forum.
This forum should focus on Honda Quality Control Issues. So gentlemen, let's stick to the issues.
Posts are welcome from everyone and opinions may be diverse. Some people have Quality Control Issues that they would like to discuss such as the latest posts regarding the V-6 transmission failures.
How long does it take to have the transmission replaced at the dealership?
By the way, I do like not being lumped with you as a problem. I will stick to the issues as long as you conduct yourself in a civil manner.
My question is on keeping the leather nice. A few spots seem a bit "rougher" than others - like in the "ripples" of the back seat (where it is not pulled taught).
1. Is this a problem I should bring to the dealer's attention or is this is just an "all leather is like that" issue (I have never had it before on a car).
2. Any suggestions on what to use to keep the leather clean and nice?
Thanks....
http://www.properautocare.com/lexol.html