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Chrysler Pacifica: Problems & Solutions
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Me too when I went to my dealer and had them take a look or an earful, told me that this problem is not known.
Today I called my dealer and asked him if he reported the problem to Chrysler and he said that there was nothing to report unless he is replacing or repairing somthing on the car.
That means that I will let them replace the speakers even if they will be the same quality.
Maybe this will chrysler give a kick to initiate some action.
I encourage anybody who has this issue to involve your dealer and do anything (even if it means to replace the speakers)to report this problem to DC.
good luck!
Both of the audio techs said that the amount of channels the system picks up is much greater than what is laid down on a cd (that is why the dvds sound awesome, the recording quality is better.) The reason my other cars did not have this problem is because the system on those cars did not recognize the channels, and thus blocked them out. The audio techs said it would bother them too, and went into an explanation about how cds are recorded, but said that is the price you pay for having the better system (it was meant to give theatre quality sound on cds/dvds). Most commercial cds are not recorded that way. They also said that to compete with cd buring/copying and downloading, most music comapnies will be using a dvd format for music cds within the next couple of years, and that will fix the problem.
When I asked them why my classical music cd didn't do it, they said that most classical music cds are recorded with a much better quality than mass produced cds.
I would not believe it if I didn't talk to two different, independent sources, but that is what the consensus is.
The car stereo shop I took my car to seemed to think it was the tweeters or amp. Like the tweeters were getting too much of the low frequencies and could not handle it. He did not seem to think it was the amp because it did it even at low volume
ps: I thought audio cd's only had two tracks, no more. 5.1 dvd players take the audio and format it for the extra speakers. DVD's can have two or more extra audio tracks that are used to get 5.1, 6, etc channels.
My opinion is that the tweeters are the pain. They are probably only taking 5 watts or 10 max. That mean's for some frequencies they are too weak for the Stereo system in the car. I have been told that the stereo standard puts out 2 x40 watts and the intermezzo puts out 3 times 60 watts. to take these frequencies you need tweeters that can take that power, go in any shop and ask for tweeters and how many watts they can take. I've found some pioneer's tweeters or even infinity has tweeters that take at least 40 to 60 watts.
I am convinced that the speakers built in the car are the cheapest you can get. I bet they only can take max. 10 watts.
One other explanation i can give is with a guitar amp.If you play the amp only half the volume it will play the clean sound of a guitar, but if you open up the volume the sound comes distorted. This is because the amp can only take so much, if you overdrive it it distorts the sound.
Anyway I played the same CD's in my wife's new Acura and there is not one bit of a distortion. I played the CD on my cheap boombox, no distortion, on my home system ...nothing.
So I believe that the two sound techs were full of crap.
I will also involve a friend of mine, he is a sound technician for over 20 years. I will post his answer later.
When I went into the 2 different car stereo shops, they put my cds that I am having a problem with into the best system/speakers they had...same problem, more in the right channel than the left (same as in my car). Both shops said it had to do with recording problems on cds (e.g., cds are not made as high end as the dvd format, and the system picks up channels that are not on the cds, and that is why you don't get it on the dvds.) I do not notice it on the radio or dvd (and believe me, I looked for it). If you are noticing it on the radio or dvd, it is possible that you have a defective speaker or two. But the audio guys told me (and they were completely independent) that it was that the system was very good, and that it picked up the deficiencies in the cds.
Like I said, both shops told me that they would love to sell me upgrades (to the tune of $7000)but that wasn't the problem. They both said it was the medium I was listening to.
Strange to think that some cds would have this problem, but like I said, I sat in the audio room of both shops and heard the same things on the best systems they had.
If you are considering changing your speakers, I urge you to go to the shop that told you the tweeters were a problem and have them play the same cds you are having problems with on the same type of system and listen to the different speakers. Please let me know if you find anything that works better, as I hate to think that I can't listen to what I want to without going nuts.
The Model I am interested in (sorry for not including this in my previous post) Pacifica FWD, Silver metallic with light taupe interior cloth, standard features(no goodies, I can add the DVD system myself later),Locking gas cap and wheel locks. Pretty basic unit.
Also one other thing. If there is so much trouble with the Stereo system, maybe I should cut my costs even more by asking them to not even have a stereo installed. I can install my own system for free and get a better quality system then the ones they offer. Just a thought.
I keep thinking tweeters. I have read every post on this site. Its got to be a wattage problem. Tweeters cant handle the power.
Accoustic guitars are high pitching. That means they give high frequencies out. Still the music engineer when he is recording an accoustic guitar should level those high pitches out and balance them. I still don't believe the CD's are the issue. Try your CD on your home system! see if it's crackling there too.
Can you tell me what other types of things come through more on the tweeter portion (i.e., would a high pitch soprano voice be more tweeter? What about instruments other than acoustic guitar?) That might help me to know what to look for and try to explain.
Jamesarm, let me us know what the rep says, and let us know what you find out when you try other speakers.
Thanks
By my surprise my CD had almost no crackling or distortion!
So if the big cracks are spending morer than $1 million Dollars on a recording and can't control those horrible cracklings, with their 10 sound engineers and the better equipment, then they should hire my engineer.
I tested again the same CD's one of them is Matchbox 20 on the song bright lights for example, on the part ....baby, baby, baby ...when your love is gone..... Just him and a piano.
My home system didn't make a pik. While the car system distorted several times.
I do think its the 5.1 Sound processor that is the culprit. I am guessing that no matter where you play the cd it still comes out 2 wires (left and right channel) to the 5.1 sound processor. I am guessing the sound processor doesn't know how to properly handle non 5.1 encoded sound sources.
My theater sound system at home works fine when I run my CD player through it. I can even emulate surround sound with certain settings on the theater prologic system.
If its the 5.1 amplifier processor that's the problem ... not a cheap fix.
right now I have been buying DVD music concerts instead sound great (got Jimmy Buffet and James Taylor concerts and also a multi music video DVD that came with my Toshiba home DVD)
X2 next to the rear hatch button indicating that to open the hatch you needed to press the hatch button twice. Is this something new or programmable, or a function of the remote?
http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&cate- gory=40016&item=2442707256
This has been one of my few complaints. We lower the seats on the weekend to haul three sets of golf clubs, but forget to return them to the upright position.
I go for groceries on Monday and have to climb up into the back to lift the seats.
Okay, no vertically challenged jokes! I'm sure I'm not the only 5'4" mom dealing with this.
I called DC customer service and, when they finished giggling, they said they would place it on a list of adjustments to be reviewed.
Can everyone that reads this and has the problem or does has not experienced it post the date of manufacture and type of radio (DVD / changer / single) and also post if they have called Chrysler and and recieved a file#. I emailed dieter.zetsche@daimlerchrysler.com and got a call back the next day. The local rep did not seem interested in finding a fix for this problem. I will look at posting a song or two that can be burned by others to see if they have the same problem.
I listened to the same songs that had problems on my car at the stereo shop and still heard the problems. One of the guys offered to let me listen in his car, he said he has similar problems, so I will do that. My dealer did not seem interested in fixing it at all (as a matter of fact, the Service Manager claimed not to hear the noise, and of the two techs that listened to it, only one heard it). The one service guy believed what the stereo shops said, that it had to do with the processor or whatever, and is going to start calling a tech at Chrysler (this was yesterday when we went to pick up the car after having some minor work done). They oferred to let me talk to the area rep as well. I will try that too. I have a file #, and will update them based on what you have said.
The stero shops I talked to all thought this was pretty normal though, and said that the only way to fix it would be to replace the system with one that is not that sensitive. Since I do not have a problem at all on my dvds, I don't want to go to the expense of putting a different system in my car. Like I said, it does not do it on all of my cds, only some, and never on radio or dvd. But that is just me.
One more thing, if you burn a cd and try to play it, it sounds even worse than the original (I tried that to see if it would help). I mean, the cd I burnt sounded AWFUL instead of just bad at certain parts.
I also invited my dealer representative to read the posts here so he sees that I am not the only one who is experiencing this problem.
to xinnean: burned CD's are always the worse quality. Let's say you burn a CD from an original commercial CD. THere you loose alittle bit quality. If you burn from a CD-R you loose again, and again and again.
The commercial CD's are all printed from the same Master CD. That means that the first CD has the same quality as CD number 1,2 million.
I am still waiting the answers from my buddy. I will keep you posted.
Yes, it's very simple to pull the seat back up with those (after I climb up into the back to get to them.)
Therein lies the rub.
The commercial CD's are all printed from the same Master CD. That means that the first CD has the same quality as CD number 1,2 million."
Not true. Digital media is an exact copy -- it is only ones and zeros. You are thinking analog -- like cassette or video tapes where the copy is always somewhat degraded.
On to the other issue of cds...I listened to an Alice in Chains cd on my way to work. No problems at all, crystal clear. Makes no sense to me......
music. See if theirs sounds bad in same way.
It could be the alignment of the cd writing vs the alignment of the reader in the car.
2014 Malibu 2LT, 2015 Cruze 2LT,
Someone commented on the Pacifica's radio sounding like a $20 boom box (tweeter crackle). I would have to argue against this. I have had $20 boom boxes that sounded better playing the CD's that I have problems with. I have a few ideas I am playing with to try and cut out the crackle but I am not giving up on Chrysler finding a solution either.
http://www.thearmstrongs.org/pacifica.mp3
On my Pacifica with the 5.1 system, I had the center dash speaker replaced soon after I got it. I believe the cone was cracked.
Ok my buddy who is audio technician gave me two possible causes for the problem.
The first one he says that the spool might scratching the magnet at the speaker and that is causing the crackle. His second analysis is that the car is producing weird resonance waves to the speaker, but because the crackling appears also on lower volume level he thinks is the reason one.
Now let's recap a little bit. You had your speaker replaced, right and did not fix the problem, your car audio shop put other speakers and did not fix it.
Well maybe the problem is the system itself. On the circuitcity.com web page they have a basic understanding of car audio. Under amps they explain that most factory systems are weak, that is why people put an additional amp to boost the power of it.
At my last visit I was told that the factory system had 2 x 40 watt, I am just wondering if this is true. I requested at Infinity to send me the specs, but til today I did not receive anything. Also on the car manual I could not find an audio system manual and spec. I told my dealer service technician to provide one.
I am getting frustated about it and if we don't come with a solution soon I will make my dealer change all the speakers if this is not fixing it than they should change the system as well, until it's fixed.
Let's keep in touch and provide any of information that will help to identify the problem.
I am stationed in Germany and just bought a Pacifica. Love it, but the Nav DVD is only for the US. I have tried to call and get a European replacement disk. I was told that one doesn't exist. Is this true? If not where can I buy one.
Thank you,