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jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Furthermore, if the guy is moving onto another dealership he would be doomed. Those owners are as thick as old oil on a cold morning when it comes to that kind of stuff.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I wouldn't know but you otta ask @driver100 to research it.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
2024 Genesis G90 Super-Charger
Managers mentoring their underlings, and teach them the bad way of doing business. It's just how it has always been done. It is the culture of the company, and it is a very hard thing to change. Somebody had to teach these employees the standard operating procedure after all.
So that's not what GM stands for?
Okay, General Motors, or is it General Motors II Inc., since they aren't liable for the previous GM?
2024 Genesis G90 Super-Charger
You give up too easily. I would have said, "then do it every half hour".
That's what I told a manager one time when I heard the script response, "they are cleaned every hour".
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
will drag this out as long as possible. BBB has had the case for well over a month.
Just wondering... what is the retail value of a 2016 Cadillac CTS vs. the auction value
of the same car with a lemon branded title. Seems to me that's the gamble that G.M.
is taking.
jmonroe
I know absolutely nothing about weed, (wouldn't know it if I smelled it or saw it), drugs, or fine liquors......and I don't have much interest in the topic, so you will have to do your own research JM.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
We have a Walmart about 10 minutes away, and we use it if we need about 5 different items, like computer paper, a furnace filter, milk, a drugstore item, and a light bulb. But, for most groceries, I'd much rather pay an extra $10 or $20 a shopping trip and have a much more pleasant shopping experience.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Most buyers reviews are excellent, but, when there is a bad one they are really bad. One reoccurring theme in the bad reviews is there is absolutely no help from the company or from a customer service person.
This may be true of all or most car companies, it probably is. If it is it isn't right, Lemon Laws should be a lot easier to put into motion, and car companies should be more accountable for inferior products.
Consumer Affairs - Cadillac
Not you I'm talking about. Party on
Do I qualify?
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Anyway here goes:
When we lived in SC Mrs. j wanted to know where to find some nice accent stuff for the house we just built vs. the everyday stuff you see everywhere. Not expensive things, just a little different than the ordinary. A few of our neighbors told her to go to a standalone place in the back of the Augusta Mall complex. So we went and while there, I had to use the boys room. It was amazingly clean, actually immaculate, smell and all. Just like you have in your own home. I asked to speak to the manager and the woman asked if she could help but I told her I wanted to speak to the manager myself.
I told the manager I was not going to complain but rather compliment him on a very clean men's room. He was very surprised and thanked me. He went on to say that the thing that bothers him most when he is out is dirty restrooms. Therefore, he told all of his employees to come to him when they notice the restrooms were getting dirty because he wanted to hear it from them rather than from customers. He thanked me again and I went off to find Mrs. j. When I caught up with her she wanted to know what we were talking about, so I told her. Every time we went to this store, at least 4 other times after that first visit, when the manager saw us he would come over to say hello. It got to the point when Mrs. j saw him coming in our direction she would say, "here comes your buddy".
Fast forward (just for you @driver100 ) to about 2 months after our first visit. Mrs. j was out doing herself this time with "nice stuff". There was a little more than $350 of "nice stuff" in our cart. Excuse me, HER cart, there wasn't a damn thing in that cart for me. She even found a discounted 6 x 8 foot rug that would "fit perfectly" in the foyer.
Finally, she is done shopping and we go to the checkout line. When we got to the head of the line I saw the woman wave to the manager. When everything is rung up, all of a sudden the total changes to a lower price. When I ask what just happened she said, "you got a discount per the managers direction". I still didn't know what had happened and she said, "here he comes now. He'll explain it to you". He said, "as you know, I've seen you in here a few times since your first visit but you made relatively small purchase then so I waited for you to make a larger purchase so this 15% discount would be more valuable". I never had anything like that happen before or since.
Not often but sometimes when I open my mouth I say the right thing.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
When he bought a '95 Trans Am to go tracking he never had engine of tranny problems with that car. He did buy lots of brakes and tires, though.
Explain to me how all gas then all brake in rapid succession will not have a detrimental effect on an engine or tranny in a car that was not specifically built for doing that.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
After the first time the "Legal Disclaimer" screen pops up nobody reads it again anyhow.
However, I am surprised that BMW allows the "Legal Disclaimer" screen to be overridden.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
HPDE is on a track, so all parts of the car are stressed.
High Plains Raceway, east of Denver, hosts a lot of events. I keep thinking I'd like to try it one day, but I worry about insurance and wear and tear on the Jetta.
http://highplainsraceway.com/
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2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
Usually I use this one:
Sort of bad pictures, but you get the idea.
2025 Forester Limited, 2024 Subaru Legacy Sport
2017 Cadillac ATS Performance Premium 3.6
GM taking a gamble? I was the one taking the gamble by letting them buy out the first one and putting another CTS in my driveway, that has been worse than the first one they bought back.
2013 LX 570 2016 LS 460
2025 Forester Limited, 2024 Subaru Legacy Sport
On Mrs. j's '12 Legacy Limited the Subaru logo appears for about 10 seconds then the "Legal Disclaimer" screen displays and if you do not acknowledge it within 3 1/2 minutes you get a pop up that asks you to select the "Language" that you want to use. Probably because if something other than English (here in the USA) was somehow selected unknowingly, you get a chance to select from several languages by hitting the back arrow to get to the original "Legal Disclaimer"screen that popped up. Once back to the original "Legal Disclaimer" screen you have to hit the "Agree" button on the touch screen, if you don't, the cycle repeats. If you don't acknowledge the second pop up screen it will be displayed forever. OK, maybe there is a time limit when you get to the normal screen but I have only left the second pop up screen displayed for and hour just to see what happens if you ignore the prompt.
On my '15 Genny the Genesis logo appears for about 15 seconds then the "Legal Disclaimer" screen displays for about 15 seconds after that the normal screen displays automatically.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
I don't know how well built your Jetta is but @roadburner said this in reply to my post about autocrossing; "Frankly, if a year of autocrossing killed your son's car it was a complete and total piece of garbage the day it rolled off the assembly line".
Are you willing to take the chance? I know I wouldn't and neither would my Son do it again. But if you want to test your skills and chances you can report the results here, anytime. Your insurance cost could be a problem. I'd worry more about warranty claims and explaining why you hit the "rev limiter" multiple times in short succession.
Again, your choice.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
2017 Cadillac ATS Performance Premium 3.6
Same here with my Audi's, brake pads and tires (wear parts) are the only things that should wear out from hard driving (and maybe rotors).
Adequate inter-coolers and other cooling systems also help. Keyword is adequate design and engineering. I think I've seen V6 Camaros display on more than one occasion rather low tolerances to being driven hard.
I really don't see a lot of breakdowns to engines and transmissions at HPDE events outside of that. Modern cars also have a thing called "limp mode" which recent era cars go into when they've "had enough," saving them from detrimental effects. Basically, it limits the car to 10% throttle, low RPM's, and probably some other low thresholds.
Audi club recommends you have fresh brake fluid (less than a year old). Other then that, you are good to go. Plus, isn't your Jetta leased?
Was poking around the site and they offer 1/2 day instruction for something like $300-400. Open driving is $100-120 for a half day.
Yes, the Jetta is leased. Is that a problem?
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2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
Paging @roadburner
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2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
US Car = designed to not go faster then National 55 MPH speed limit
I also wouldn't worry about insurance, as you are safer on the typical track than on an LA freeway where a segment of the population is texting while driving.
As far as warranty claims, if a service advisor asked me about hitting the rev limiter multiple times I'd tell them "because it let me."
Frankly, if a weekend HPDE triggers any malfunction (by some sort of dash check engine light for example), I'd be happy that the weakest link or part of the car was discovered under warranty so that it could be fixed.
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
My track car from 1996 to 2014 was my 318ti, which now has over 144k miles on it. The suspension has only required a couple of lower control arm bushings and the engine has only required a thermostat. It's on the second set of rotors, the third set of front pads, and the second set of rear pads. It still has the original clutch. The only powertrain modification I have made is a Turner/Conforti chip which added 12 bhp. I think I've gone through five sets of tires. I only retired it because it was much too slow for modern events; a 16.0s 1/4 mile and 130 mph top speed meant I got carpal tunnel syndrome from giving point-bys.
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
So, even though I've now had what I consider a catastrophic failure (luckily at work, 12 miles from dealer vs. in the middle of NH or Maine!), no out of pocket expenses, no push back from Jag or dealer and a couple of bags of chocolate chip cookies from the lounge area. I would definitely consider another Jag.
Is that so difficult, GM? Stand behind your product and customers? Or are you shooting for one and done customers...
'21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)
I try to look at the glass as half full and the Audi cost $11000 less than a comparable bmw 328, so I still feel we didn't do too badly. Then we got the MB GLK and that is the perfect car for my wife...she loves it so it all worked out in the end.
I posted the link to a Cadillac owner site yesterday, and though a vast majority of posters loved their Cadillacs, the ones who hated them all said the same, Cadillac ignored them and left them to fend for themselves. Maybe most car companies are the same, but, that would be the end for me.
Most problems have solutions, and in business the winners find solutions. I see no attempt to find a solution in this case..........wait and hope they make a part one day, then find a dealer willing to install it..
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Infiniti corporate stressed this to all employees at dealerships to make sure they remember to treat each customer with dignity and respect every time they walk into the showroom or the service/parts department. Corporate backed that up by providing CSI (Customer Satisfaction Index) money to the dealership based upon consumer surveys of their treatment. I know this is how most dealerships operate and how most Automobile Manufacturers insist their customs be treated.
I just find it so very difficult to believe/understand how Cadillac/GM handles customers with product problems. It would seem, from some of the posts here, that Cadillac is/was well aware of the problem with some of the CTS's but chose not to "recall" the vehicles, but rather send out service bulletins to have dealership service departments handle these problematic vehicles on a piecemeal basis - in other words if a customer complains about his/her car catching fire or the harness/wiring melts or burn through, deal with it one at a time rather than recall all CTS's that may have this defect in engineering. That is most unfortunate - if it is true! I would think that if the Highway Transportation Administration gets wind of this, it could be a serious situation for Cadillac and GM. It's going to be interesting to see if this defect in engineering is picked up by the Federal Government. I hope they are being made aware of this by customers.
I would expect nothing less from BMW, Mercedes, Audi, or any other automobile manufacturer.
2024 Genesis G90 Super-Charger
2013 LX 570 2016 LS 460
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl
In my book, based on our small sample set here:
Jag 1
Audi .5
Caddy -1376
Perhaps some companies know they're "too big to fail."
'21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)
Too many restrictions. If I can't get the car to go fast because of all the nannies, why would I want to waste my time and money. Plus, on top of all that, I'm not thrilled by speed but I know that a LOT of people are. Some are even in here.
jmonroe
'15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl