Chronic Car Buyers Anonymous (Archived)

stickguy

9/11 is supposed to be good. Pricey I think, but it is Manhattan!

Should get some real NY pizza. Most any little place in the village since they are already downtown.

What do they like? Plenty of museums. Could try Statue of Liberty if no one is climbing it today. Or Ellis island (that might be a combo?). Museum of natural history is cool. Empire State Building.

Mets are in town if they want to see a crappy team play!

Always broadway shows (can try the 1/2 price tickets kiosk)

Food, you can find anything. They are not far from china town.

corvette

MOMA and the Met are outstanding. The Brooklyn Museum is a short train ride and is also great. 

xwesx

tifighter said:

I'm helping a friend look at bigger SUV's and came across this-
https://cargurus.com/Cars/inventorylisting/mySavedListings.action?sourceContext=untrackedExternal_false_0#listing=207101824
Seems like a strong deal as a new one stickers around $60k, and it only has 6K miles.

If you can stand the fuel mileage! A good friend of mine had one of these (2014 model year, if I recall correctly) and averaged about twelve mpg....

corvette

This looks nice. I wonder if the seating position would be better than the Mustang. They are about the same exterior height, so I’m afraid my knee would still cramp up. 

http://www.eimports4less.com/detail-2014-bmw-4_series-certified_428i_xdrive_sport_package_awd_navigation-used-16518994.html

xwesx

benjaminh said:

Ok. Probably this scenario is rare. But I can see how it could happen. My residual value was set at I think 50%, which seemed maybe a little low? I'm seeing 3-year old CPO TLXs with Tech package like I've got listing for maybe c.$24k. Since my residual is close to 18k, seems like in three years there might be a chance of a little value in it? I'd be more likely to buy it myself, I think, but I had no idea this option even existed.

Part of that depends on your true mileage at the time of turn in. If your miles are high, like you're indicating they could be, then less chance. If you end up putting a scant 18,000 on your 36,000-mile lease, though, then perhaps your in business!

ab348

Got a cold call this AM from a previously-unknown sales guy at the dealer where I bought my ATS last September asking if I was interested in trading it in. I laughed. Times must be tough there.

stickguy

not a bad looking BMW. would be nice with a different color interior.

jpp75

xwesx said:

tifighter said:

I'm helping a friend look at bigger SUV's and came across this-
https://cargurus.com/Cars/inventorylisting/mySavedListings.action?sourceContext=untrackedExternal_false_0#listing=207101824
Seems like a strong deal as a new one stickers around $60k, and it only has 6K miles.

If you can stand the fuel mileage! A good friend of mine had one of these (2014 model year, if I recall correctly) and averaged about twelve mpg....

My aunt and uncle just bought a new one. They had a 2004 Camry 4-cyl with 260k miles on it, so quite a change for them on a lot of levels....

tifighter

xwesx said:

tifighter said:

I'm helping a friend look at bigger SUV's and came across this-
https://cargurus.com/Cars/inventorylisting/mySavedListings.action?sourceContext=untrackedExternal_false_0#listing=207101824
Seems like a strong deal as a new one stickers around $60k, and it only has 6K miles.

If you can stand the fuel mileage! A good friend of mine had one of these (2014 model year, if I recall correctly) and averaged about twelve mpg....

Yeah, it's a pig. I was just surprised; these must be selling for lower than I'd have guessed. Heck, sticker on a loaded Expedition crosses $80K these days, so guessing those are in the low-mid $70s, though they just came out. I'd definitely take a fat Nissan Patrol over a Sequoia...

nyccarguy

Michaell said:

Slightly off topic - for @nyccarguy and @qbrozen - my sister and nephew are in Manhattan this weekend. He will be attending the Columbia summer football camp tomorrow morning, but they are staying in town through Monday.

Looking for some things for them to do and places to eat.

While Columbia is on the Upper East Side, they are staying in lower Manhattan (don't ask me why; I'm not sure they know). I think today they are doing the 9/11 Memorial.

Anyone else is welcome to chime in, also. It's been years since I've been there.

Welcome to our island. @stickguy summed it up pretty nicely. I happen to really LOVE John's Pizza. There is a huge one in Times Square (that I ate at with @corvette) or the "original" John's on 278 Bleeker Street in The Village. The last time my wife & I had dinner in the city, we ate at a spectacular Thai restaurant called Obao (647 9th Avenue). Any place you walk into that is even a little busy should be good.

They should absolutely take in a broadway show. The 1/2 price ticket booth TKTS is right in Times Square. You go there and buy tickets for whatever show is not sold out. THey won't get Hamilton or Harry Potter, but it is an experience. Comic Strip Live on the Upper East Side is good too.

fintail

I wonder what the story is on the portly Patrol - ex rental? I've seen a number of new style models in fleet use.

tifighter

fintail said:

I wonder what the story is on the portly Patrol - ex rental? I've seen a number of new style models in fleet use.

Have definitely seen others as ex-rentals. Miles seem too low on this one though. Dealer demo? Seems like it would be a strange service loaner.

fintail

Also maybe better equipment than a rental, I think a couple of fleet models I have seen have even been cloth. I went to the dealer site, they have a carfax link ( not sure if this will work ) that shows "corporate fleet vehicle", so maybe a weird loaner.

I'm surprised to see those are made in Japan, too. Maybe a good deal based on mass alone, although I like to imagine it as a diesel.

tifighter said:

Have definitely seen others as ex-rentals. Miles seem too low on this one though. Dealer demo? Seems like it would be a strange service loaner.

28firefighter

I would ask to make sure it isn't a rental. Have seen them loaded up as upgrades with Hertz and National. A vehicle that size would not be my first choice to pick up used as a former rental.

fintail

I wonder how high you can jump a rental Armada, or its river fording ability.

tjc78

If they want to spurlge, and like steak hard to go wrong with Keen’s on 36th.   $250+ but so worth it.  

Afterward the Empire State Building is a few blocks away and amazing at night.  

breld

@tifighter asked in the RWTIV thread about my experience thus far with the Discovery - figured I’d cross-post here.  

I am enjoying the vehicle. I like that it's a bit different in character than the competition, both in aesthetics and driving feel. It’s certainly quiet and smooth, but more in a “trucky” way, if that makes sense. 

The diesel really sets it apart. The 0-60 times aren’t anything to write home about, but of course with all that torque, it really pulls strong. That is, once you get through the initial turbo lag, which is significant. And, through 6,000 miles, the trip computer indicates an average mpg of about 26. 

I love the interior - the materials are of very high quality, and I really like the seating position and the armrest positions. 

So that’s the car itself. I won’t go into it, but my experience thus far with the dealership has been extremely poor, and as @nyccarguy alludes to above, I’ve already had more experience than I would like. 

It’s hard to separate the car itself from the ownership experience. In a nutshell, my wife was all hot on getting a Range Rover Sport or Velar at some point, but she’s now completely turned off from the brand. And I’ll happily return to the more positive experiences I’ve had with our local Audi and BMW dealerships somewhere along the road. Or Volvo. We had service appointments back to back for my wife’s Volvo and the Land Rover, and it was night and day.

stickguy

interesting option. Don't see many manuals, and it is pretty cheap for a 2017 with only 1,000 miles on it! Even certified.

https://www.bmwmainline.com/certified/BMW/2017-BMW-2+Series-dc2874a10a0d0c143d198ddfcf5fa889.htm

nyccarguy

stickguy said:

interesting option. Don't see many manuals, and it is pretty cheap for a 2017 with only 1,000 miles on it! Even certified.

https://www.bmwmainline.com/certified/BMW/2017-BMW-2+Series-dc2874a10a0d0c143d198ddfcf5fa889.htm

Nice lookin ride. What's with those wheels?

benjaminh

stickguy said:

interesting option. Don't see many manuals, and it is pretty cheap for a 2017 with only 1,000 miles on it! Even certified.

https://www.bmwmainline.com/certified/BMW/2017-BMW-2+Series-dc2874a10a0d0c143d198ddfcf5fa889.htm

A friend of my Mom's took us for a ride in this exact car just yesterday—but an automatic in silver. Nice ride. Seems a very good price for a loaded model with these miles. I sat in both the front and the back, and believe it or not someone 5'10" can fit in the back seat ok. Everything seemed very BMW, down to the firm-yet-comfortable seats (maybe not quite as comfortable as my new TLX with Milano leather imho). I actually think the 2-series I was in was a 2018.

Seems like massive depreciation on what was probably almost a 50k vehicle. My guess is the manual is really hurting resale.

corvette

I parked to a Ford Ecosport at my local pizza/beer place. I think that thing is shorter than the Mustang, and the Stang isn’t a big car. It’s super awkward looking. 

kyfdx

at my local pizza/beer place

I've probably been there...

corvette

kyfdx said:

at my local pizza/beer place

I've probably been there...

Coals Artisan Pizza. It's outstanding.

corvette

This is a gorgeous color combo. And they have two of them on the lot.

http://www.eimports4less.com/detail-2015-mercedes~benz-c~class-certified_c300_4matic_awd_blind_spot_led_pano_cam_navi-used-17490665.html

kyfdx

Not “certified”, though..

28firefighter

And the 2015 C had an engine wristpin rattle in pre April 2015 builds that can damage the valves over time and requires basically a full engine rebuild to repair. It was fixed under warranty if you took it in, but there is no recall. 

breld

This gives me pangs of remorse.

stickguy

what's the matter with the wheels on the 2 series?

Also, one thing keeping the price down (a plus to me) is that it is a RWD model. tough sell in this area, even though there is no reason it should be.

That dealer (with the C class) has their own definition of "certified". I think it is basically they guarantee the miles, and it is still under warranty.

stickguy

28firefighter said:

And the 2015 C had an engine wristpin rattle in pre April 2015 builds that can damage the valves over time and requires basically a full engine rebuild to repair. It was fixed under warranty if you took it in, but there is no recall. 

you learn something new every day around here!

corvette

28firefighter said:

And the 2015 C had an engine wristpin rattle in pre April 2015 builds that can damage the valves over time and requires basically a full engine rebuild to repair. It was fixed under warranty if you took it in, but there is no recall. 

Well, darn. Never buy the first model year of a redesign? 

sda

breld said:

@tifighter asked in the RWTIV thread about my experience thus far with the Discovery - figured I’d cross-post here.  

I am enjoying the vehicle. I like that it's a bit different in character than the competition, both in aesthetics and driving feel. It’s certainly quiet and smooth, but more in a “trucky” way, if that makes sense. 

The diesel really sets it apart. The 0-60 times aren’t anything to write home about, but of course with all that torque, it really pulls strong. That is, once you get through the initial turbo lag, which is significant. And, through 6,000 miles, the trip computer indicates an average mpg of about 26. 

I love the interior - the materials are of very high quality, and I really like the seating position and the armrest positions. 

So that’s the car itself. I won’t go into it, but my experience thus far with the dealership has been extremely poor, and as @nyccarguy alludes to above, I’ve already had more experience than I would like. 

It’s hard to separate the car itself from the ownership experience. In a nutshell, my wife was all hot on getting a Range Rover Sport or Velar at some point, but she’s now completely turned off from the brand. And I’ll happily return to the more positive experiences I’ve had with our local Audi and BMW dealerships somewhere along the road. Or Volvo. We had service appointments back to back for my wife’s Volvo and the Land Rover, and it was night and day.

What a shame. It is amazing how a poor dealer/service experience will ruin your overall satisfaction. What issues have you had with the Discovery and service dept?

stickguy

the 2015 C Class was a full redesign. I thought the engine though was pretty much a carry over.

corvette

sda said:

What a shame. It is amazing how a poor dealer/service experience will ruin your overall satisfaction. What issues have you had with the Discovery and service dept?

Also, have you given them a bad review when Land Rover corporate calls for the satisfaction survey? I have found that sometimes works as a wake up call.

breld

sda said:

breld said:

@tifighter asked in the RWTIV thread about my experience thus far with the Discovery - figured I’d cross-post here.  

I am enjoying the vehicle. I like that it's a bit different in character than the competition, both in aesthetics and driving feel. It’s certainly quiet and smooth, but more in a “trucky” way, if that makes sense. 

The diesel really sets it apart. The 0-60 times aren’t anything to write home about, but of course with all that torque, it really pulls strong. That is, once you get through the initial turbo lag, which is significant. And, through 6,000 miles, the trip computer indicates an average mpg of about 26. 

I love the interior - the materials are of very high quality, and I really like the seating position and the armrest positions. 

So that’s the car itself. I won’t go into it, but my experience thus far with the dealership has been extremely poor, and as @nyccarguy alludes to above, I’ve already had more experience than I would like. 

It’s hard to separate the car itself from the ownership experience. In a nutshell, my wife was all hot on getting a Range Rover Sport or Velar at some point, but she’s now completely turned off from the brand. And I’ll happily return to the more positive experiences I’ve had with our local Audi and BMW dealerships somewhere along the road. Or Volvo. We had service appointments back to back for my wife’s Volvo and the Land Rover, and it was night and day.

What a shame. It is amazing how a poor dealer/service experience will ruin your overall satisfaction. What issues have you had with the Discovery and service dept?

The bumper cover was to have been replaced due to some damage during transit - and that of course was all known at the time of purchase, so I was fully aware. Any concerns I had over that were alleviated at the time, but it ended up taking much longer than it should have, and with a few cycles of me pointing out flaws that had to be addressed.

Then my battery was completely dead upon returning from a week long vacation. I tried jumping it myself to no avail, so I called upon Land Rover Roadside Assistance to help out, which was a debacle.

Through all this, the service advisor I've been working with has been horrible. One of the first things he said to me was something along the lines of how he's shocked at some of the high repair bills people have to pay. I'm not saying that in itself is a shocker, but c'mon, you're a service advisor for Land Rover - at least try and promote the progress the brand has made.

My first contact with him was when I was prompted to call and make an appointment to have the new bumper cover installed - he seemed confused and put out when I explained why I was calling (and again, I had received a text saying that I should call him). When I said I could call back another time (yes, it was a little snarky), he explained to me how he talks to a lot of people in a day and just had to get his records straight. Again, really?

He's also the one who exclaimed "just like new," when I came to pick up the car. Well, one, of course it should be "just like new," because, you know, it is a new car. But, two, I had to point out the flaws that had to be corrected in a few areas with the paint and fitment.

When I got the General Sales Manager involved (who was actually pretty great), the service advisor looked like a scared puppy dog and finally seemed to get what needed to be done.

Finally, when we brought the car in to have the battery issue checked out, my wife was with me and she shared with him the tale of babysitting the car while Roadside Assistance sent out the wrong tow truck with the wrong equipment not once, not twice, but three times, finally getting it right on the fourth try...he seemed more annoyed than sympathetic. And boy you can believe she noticed when he shook my hand and not hers.

So there you go...you asked.

breld

So all in all, I keep reminding myself that my satisfaction with the car itself is pretty high and my dissatisfaction is primarily with the dealership experience. Unfortunately, there are not many options with Land Rover, but at some point it should be a fairly infrequent experience visiting the dealership (presumably, right?).

stickguy

ask for a different service adviser. Might help. some people are just bad at their jobs.

breld

Well, sure, I guess I could do that instead of being bitter.

breld

corvette said:

sda said:

What a shame. It is amazing how a poor dealer/service experience will ruin your overall satisfaction. What issues have you had with the Discovery and service dept?

Also, have you given them a bad review when Land Rover corporate calls for the satisfaction survey? I have found that sometimes works as a wake up call.

I have yet to receive any such call, which is surprising, since it seems I always get those with other brands.

It does make me believe Land Rover has a certain attitude that they offer a unique product with little direct competition (which isn't really true given the real-world use of the vehicles), and thus don't have to focus as much on customer satisfaction. That may or may not be true, but that's the feeling I get.

stickguy

I had a few cars in the past where I spent way too much time at the service department (hint: if you walk in and all the mechanics know you, you are there too often! That was the Plymouth dealer when we had a Voyager). I just have no tolerance for that any longer. So try to pick cars where it is not likely to happen but if I get one that does have recurring issues, not likely it will be around long!

breld

By the way, wife and I went out browsing on the 4th. She likes to audition replacements for the Polestar, though she's finding that to get the same balance of performance, luxury and character is going to cost a lot.

She drove a Jaguar F-Pace and a Golf R that day. For the Jaguar, she started with a nice looking R-sport model, but it had the base 4 cylinder. Power wasn't bad, but it was real jerky in the power delivery. She then took out the "S" model, which solved all that, but obviously at a much higher price point.

She really liked the Golf R (it was a new 2018 with a manual). But not so much that she'd want to replace the Polestar with it at this point. Maybe when/if she decides she really had to have a manual again.

breld

You know, you'd think buying a car would have some satiating effect, but after buying that Prius last week, I just can't get enough and am craving another transaction. No doubt you all can relate.

So it's dangerous that the wife and I are meeting @michaell and @jpp5862 tomorrow for lunch and a visit to the Acura dealer so @michaell can check out CPO TLX's and @jpp5862 can check out the new RDX.

Who knows what will catch our eye!

stickguy

I will be interested to get y'alls opinions on the RDX. I really like it. And always have liked the TLX.

sda

My experience with dealers and service departments has been generally positive, some better than others but not bad overall. I've had 2 cars that were troublesome, a '98 Cadillac Catera, and a '06 VW Passat 2.0T. Both required multiple trips for repairs, or adjustments. I liked both cars, a lot. The Catera was especially nice, yet my experience was spoiled as my confidence was undermined by so many unscheduled service needs. Yet, the service reps that I dealt with, many on a first name basis, seemed sincere in their desire to assist. Even so, I have yet to buy another of either make. I do like the ATS, CTS and several VW models, so that could change.

andres3

breld said:

sda said:

breld said:

@tifighter asked in the RWTIV thread about my experience thus far with the Discovery - figured I’d cross-post here.  

I am enjoying the vehicle. I like that it's a bit different in character than the competition, both in aesthetics and driving feel. It’s certainly quiet and smooth, but more in a “trucky” way, if that makes sense. 

The diesel really sets it apart. The 0-60 times aren’t anything to write home about, but of course with all that torque, it really pulls strong. That is, once you get through the initial turbo lag, which is significant. And, through 6,000 miles, the trip computer indicates an average mpg of about 26. 

I love the interior - the materials are of very high quality, and I really like the seating position and the armrest positions. 

So that’s the car itself. I won’t go into it, but my experience thus far with the dealership has been extremely poor, and as @nyccarguy alludes to above, I’ve already had more experience than I would like. 

It’s hard to separate the car itself from the ownership experience. In a nutshell, my wife was all hot on getting a Range Rover Sport or Velar at some point, but she’s now completely turned off from the brand. And I’ll happily return to the more positive experiences I’ve had with our local Audi and BMW dealerships somewhere along the road. Or Volvo. We had service appointments back to back for my wife’s Volvo and the Land Rover, and it was night and day.

What a shame. It is amazing how a poor dealer/service experience will ruin your overall satisfaction. What issues have you had with the Discovery and service dept?

The bumper cover was to have been replaced due to some damage during transit - and that of course was all known at the time of purchase, so I was fully aware. Any concerns I had over that were alleviated at the time, but it ended up taking much longer than it should have, and with a few cycles of me pointing out flaws that had to be addressed.

Then my battery was completely dead upon returning from a week long vacation. I tried jumping it myself to no avail, so I called upon Land Rover Roadside Assistance to help out, which was a debacle.

Through all this, the service advisor I've been working with has been horrible. One of the first things he said to me was something along the lines of how he's shocked at some of the high repair bills people have to pay. I'm not saying that in itself is a shocker, but c'mon, you're a service advisor for Land Rover - at least try and promote the progress the brand has made.

My first contact with him was when I was prompted to call and make an appointment to have the new bumper cover installed - he seemed confused and put out when I explained why I was calling (and again, I had received a text saying that I should call him). When I said I could call back another time (yes, it was a little snarky), he explained to me how he talks to a lot of people in a day and just had to get his records straight. Again, really?

He's also the one who exclaimed "just like new," when I came to pick up the car. Well, one, of course it should be "just like new," because, you know, it is a new car. But, two, I had to point out the flaws that had to be corrected in a few areas with the paint and fitment.

When I got the General Sales Manager involved (who was actually pretty great), the service advisor looked like a scared puppy dog and finally seemed to get what needed to be done.

Finally, when we brought the car in to have the battery issue checked out, my wife was with me and she shared with him the tale of babysitting the car while Roadside Assistance sent out the wrong tow truck with the wrong equipment not once, not twice, but three times, finally getting it right on the fourth try...he seemed more annoyed than sympathetic. And boy you can believe she noticed when he shook my hand and not hers.

So there you go...you asked.

Hearing that makes me wonder if I'm too hard and harsh on Kia and Kia's Roadside Assitance experience. However, on second thought, no! They had one chance to live up to my expectations of other road side assistances I've used, and failed. Grade = F+, only because the 2nd person to send out a 2nd tow truck did well, and they actually did beat the first tow truck getting to me faster (but still way too slow/long of a wait).

Roadside assistance like Kia's is NOT THE ANSWER for a flat tire. The kit is useless and worthless. Roadside assitance was terrible. I'll take a donut spare tire every time and twice on Sunday.

breld

There's a family-affiliated set of dealerships here in the Denver area that includes VW, Audi, Volvo, Mazda and Hyundai. I've had plenty of experience with the VW and Audi shops, and it's been very positive. Our recent interaction with the Volvo shop was superb.

andres3

breld said:

By the way, wife and I went out browsing on the 4th. She likes to audition replacements for the Polestar, though she's finding that to get the same balance of performance, luxury and character is going to cost a lot.

She drove a Jaguar F-Pace and a Golf R that day. For the Jaguar, she started with a nice looking R-sport model, but it had the base 4 cylinder. Power wasn't bad, but it was real jerky in the power delivery. She then took out the "S" model, which solved all that, but obviously at a much higher price point.

She really liked the Golf R (it was a new 2018 with a manual). But not so much that she'd want to replace the Polestar with it at this point. Maybe when/if she decides she really had to have a manual again.

The new '18 Golf R has a 7-speed DSG upgrade from the old 6-speed. VW is listening to their smart customers. The Golf R is on my list for awesome Commuter/daily beater

It hits a lot of the right buttons for me. Practicalilty. Utility. Stout drivetrain. Pretty good gas mileage now. And I know a Stage 1 tune will make it embarrass many "sporty" cars.

I dislike the nanny features being required now, including the huge ugly sensor that breaks up the front grille.

tbirdmarco

Nice to hear from you bread  glad you are still turning over the fleet  lol lol

tifighter

breld said:

What a shame. It is amazing how a poor dealer/service experience will ruin your overall satisfaction. What issues have you had with the Discovery and service dept?

Also, have you given them a bad review when Land Rover corporate calls for the satisfaction survey? I have found that sometimes works as a wake up call.

I have yet to receive any such call, which is surprising, since it seems I always get those with other brands. It does make me believe Land Rover has a certain attitude that they offer a unique product with little direct competition (which isn't really true given the real-world use of the vehicles), and thus don't have to focus as much on customer satisfaction. That may or may not be true, but that's the feeling I get.

Bummer. I may have built a Td6 HSE Luxury with the capability package that adds the rear e-locker on the LRwebsite. Just for fun.

I got a ride on an off-road course with a similar spec Disco at our local NW Overland Rally last weekend. It was impressive.

I should know better then to flirt with a LR   

corvette

breld said:

Through all this, the service advisor I've been working with has been horrible. One of the first things he said to me was something along the lines of how he's shocked at some of the high repair bills people have to pay. I'm not saying that in itself is a shocker, but c'mon, you're a service advisor for Land Rover - at least try and promote the progress the brand has made.

Not automotive related, but this reminds me of a recent banking experience I had. After the TDI buyback, I've been signing up for and collecting account opening bonuses at various banks, when the requirements to qualify aren't too onerous (I might do a direct deposit or two, but I refuse to make a dozen debit card transactions every month for months on end). I went to a very well known national chain bank on a Saturday with coupon in hand and met with the branch manager to set up new accounts. During the process:

1. He tells me he had no idea about the coupon I brought in and that the employees at the branches are never informed about the bank's current promotions. Way to promote the bank you work for!

2. Older lady complains to him about a vehicle in the parking lot taking up two spaces. After she leaves, he mentions to me that it was his vehicle and that their security protocol dictates that the first person to arrive in the morning must block certain spaces near the entrance. He says they do this because the branch has been robbed multiple times in recent history. This does not make me feel safe visiting this branch.

3. Non-english speaking family comes in to open a new account. He shoos them off because he told them to be there at 9:00 AM, it will take hours to open the account because of the language barrier, and it is after 9:00 AM. I know all of this because he told me.

4. After our meeting, we need to exchange another document to finalize setting up the accounts. The bank's internal system won't allow him to email it to me by itself, but he explains that if he attaches another (unnecessary) document to it, it will go through--and it does!

5. I got a letter from the bank indicating they needed additional information concerning the accounts. I emailed the branch manager expecting he'd have to call me because the bank's email system wouldn't allow him to reply. Instead, he replied using his personal Yahoo email account.

I told this story to one of my coworkers and ended with the sentiment: This guy seems to not care about privacy and seems to be inclined to bend the rules--I wonder what I'm not supposed to have but could ask for and get.

suydam

@breid — I’m beginning to wonder if it isn’t the cars, but the process of buying them you like so much.