Stories from the Sales Frontlines

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Comments

  • isellhondasisellhondas Member Posts: 20,342
    Honda hasn't mailed out survey forms for several years.

    The call and they will keep calling until they reach you.

    The woman who called me when I bought our Accord spoke sure poor English I would have hung up on her if it hadn't been MY survey!

    And, yes, some stores will bribe customers with tanks of gas etc.

    Funny how a customer who was mistreated will sell themselves out for a tank of gas!
  • driver100driver100 Member Posts: 32,594
    Is that the general population paying higher taxes to cover the cost?

    Yes, I wouldn't argue, we pay much more in taxes. However, if you were the accountant for a car manufacturer, and you knew you didn't have to have a medical plan that would pay for your employees medical needs, that would be a huge savings. So, it attracts auto makers to locate in Canada.

    We had a good universal medical plan, but it is catching up, 40 cents of every dollar collected pays for health care, and it will fall apart at some point in the near future, unless changes are made.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    . They've usually decided which vehicle they want and only want to know if they're getting a reasonable deal.

    I agree. However, I was curious to see what the reviewers would say about the LTC (Lincoln Town Car) after being in a MKZ, Fusion, Camry, and Crown Vic recently. I thought I would check with our good friends at Edmunds first...and that review was the 1st one I found.

    I thought about not saying anything about it, but I decided to post it for 2 reasons;
    1) It was pretty funny, and we can all use a bit of humor, and
    2) I don't think I would be doing Richard a favor by not sharing the article with him. He is an intelligent guy who can either ignore the article or take from it what he likes.

    There are very few cars that are that bad, and if a person really wants an LTC then they shouldn't deny themselves that dream, I just hope he can find a cap that goes with it...no no, just joking...what I mean is, we buy a car for our own reasons, I think isell made a very astute observation, a lot of us do make a statement by choosing a particular car, and I would not criticize any one's choice of vehicle (even though I might not buy one). But, no harm in having all the facts before you make a final decision.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • houdini1houdini1 Member Posts: 8,356
    Any time something is offered for "free", such as health care, the real costs are guaranteed to skyrocket. Human nature being what it is, if it is free, people will overuse and abuse it. They will visit the doctor on a regular basis and never question how much he is charging, so he can charge whatever he wants, and the gov. is just too inefficient to ride herd on the docs.

    If something isn't done about Obamacare we will all be bankrupt, including the government.

    2013 LX 570 2016 LS 460

  • jayriderjayrider Member Posts: 3,602
    Cheap, lazy and lucky. It's how I hope to keep living. Been my motto for 64 years. If the boyscouts would have had a merit badge for those skills, would have worn it proudly. By the way, the vehicle I had the tire plugged is gone already. I knew it was on the way out when the tire developed a leak. If I'd planned on keeping it would have gone the patch way. Tire dealers around here offer free fixes --- hoping to sell you tires or brakes down the road.
  • houdini1houdini1 Member Posts: 8,356
    LOL, jayrider. I'm with you on the cheap, lazy, and lucky. It has served me well over the years !!

    2013 LX 570 2016 LS 460

  • jayriderjayrider Member Posts: 3,602
    jayrider and houdini1 ---BFF as well as CLL. :)
  • driver100driver100 Member Posts: 32,594
    Any time something is offered for "free", such as health care, the real costs are guaranteed to skyrocket.

    Agree, but somehow we actually pay less per capita for health care. And, I do not like the fact you can get wiped out financially if you have to stay ina hospital for a few days. I don't know what the answer is...maybe a hybrid system might be best.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • sterlingdogsterlingdog Member Posts: 6,984
    "Which reviews are you talking about?"

    Verdugo was referring to the reviews of the Grand Cherokee when he asked me that question, not the Town Car.

    Richard
  • tifightertifighter Member Posts: 3,800
    Nearly all of the 2011 Grand Cherokee reviews I have seen have been super positive. I like the looks of it myself...have also seen the 2011 Explorer in person and prefer the Jeep. Richard - you'd be well served by either, I think.

    25 NX 450h+ / 24 Sienna Plat AWD / 23 Civic Type-R / 21 Boxster GTS 4.0

  • sterlingdogsterlingdog Member Posts: 6,984
    You are about right and I would never have believed it by just looking at both the Tahoe and the Acadia.

    Length---Tahoe 202 in., Acadia 200.7 in.
    Width---Tahoe 79 in., Acadia 78.2 in.
    Height---Tahoe 76.9 in., Acadia 72.8 in.
    Ground Clearance---Tahoe 9.1 in., Acadia 7.4 in.
    Weight---Tahoe 7,300 lbs., Acadia 6,411 lbs.

    The major differences are the weight---about 900 lbs more for the Tahoe, and the Tahoe cost $10,000 more on average.

    Thanks for pointing this out. It was good information to learn.

    Richard
  • driver100driver100 Member Posts: 32,594
    You do realize that the Crown Vic taxi you were in was most likely a Police Intercepter

    The Crown Vic is a taxi package so looks a lot worse than that. Gray, drab vinyl.

    I am sure most people would like the LTC interior. It's just me, but for the few times I have sat in the back seat, I like to be higher up so I can see out the front window and side windows, and I like firmer seats too. I also don't like too much body lean on corners. I would rather go over bumps with a firm clunk, than a floaty wave affect. But, I know I am in the minority, but that is why they make different cars for different people.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • sterlingdogsterlingdog Member Posts: 6,984
    Though I have driven the 2011 Grand Cherokee and like it, I have only seen pictures of the 2011 Explorer. The new design of the Explorer looks so good to me. Can you tell me why you favor the new Jeep over the new Explorer? I would value your opinion. Thanks.

    Richard
  • snakeweaselsnakeweasel Member Posts: 19,592
    Only in Snakes Hyundai does it get reset

    The Hyundai doesn't have the sensors. Its the Chrysler that has them.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • snakeweaselsnakeweasel Member Posts: 19,592
    edited August 2010
    The Town Car is the luxury car for people who don't care if they are not first to the next light or can make that corner faster than 95% of the other drivers. They don't want the roughness of the "feel of the road", they want a nice smooth relaxing ride.

    Like everyone mentioned buy what you want! No manufacturer has anything like the Town Car/GM any longer. It is such a relaxing car to drive. When my Genesis comes off lease I am seriously considering one myself!

    You might want to check out the Equus when it comes out. Not sure if it will have a sporty ride or a smooth Town Car like ride, but its worth a look.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • sterlingdogsterlingdog Member Posts: 6,984
    "I think many of the 'bashers' of the Town Car haven't even driven one."

    You make an excellent point. We see that so often in life. A person will say that they hate to eat a certain food. When asked if they have tried it, they say no. Worse than that is when a person claims not to like another person. When asked if they have ever talked with this person, they say no.

    As with cars, people read a variety of books, magazines, and reviews on many things. They don't often read enough to get a broad perspective and an objective viewpoint. Take the Edmunds review of the Town Car as an example. Edmunds has some pretty flamboyant writers who take poetic license to put forth basic facts. It is obvious to most readers that personal opinion has slipped into the review. Main line media does this. Just watch CNN or Fox . When television news first began years ago, anchor news people tried very hard to report only what happened. Unfortunately, that no longer appears to be the case,

    As for the Edmunds review, it did point out some weaknesses with the Town Car, but with a vengeance and a hatred. Unlike Consumer Guide and a few others, the Edmunds review even made fun of the Town Car's strengths. This type of review doesn't serve the public well. In fact, it smacks at insulting the intelligence of the readership.

    Some people will say that misery loves company, but I'm glad that you like the Town Car and the Grand Marquis. Though we may be a minority, we know what we like. People should respect that; most posters do.

    Richard
  • verdugoverdugo Member Posts: 2,288
    Can you tell me why you favor the new Jeep over the new Explorer?

    My reasons are the following:

    * The Explorer is too big for us (no kids, no dogs). We don't need a 3rd row. At 197", it is too long.
    * Jeep has higher ground clearance than Explorer (not an issue for you)
    * Jeep has better snow/off road performance (def. not an issue for you)

    Having said that I love what I've read about My Ford Touch. I also rather give my money to Ford than to Chrysler (re: bailout).
  • fezofezo Member Posts: 10,386
    Bianca says hi. Unlike some people in North Carolina (won't mention richard's name...) some people actually meet up in the area, OK, I'll come clean. She has a place only blocks from where we are. Spent a nice few hours eating ice cream, swimming in tehor pools and meeting the fine poodles that have their own Volvo....
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • sterlingdogsterlingdog Member Posts: 6,984
    You have no need to apologize. As I said the other day, we are happy to have you with us. You have a good knowledge base (much better than mine), and you express that knowledge very well. I admit to being a little on edge with so many "bashes" at once. It was the zest of the negative review by Edmunds that got to me. I just don't care for that type of journalism. You can point out my faults, but you don't have to beat me with a stick while you are doing it.

    Thank you for the suggestions regarding the test drive. Though we get very little snow where we live, I do think that test driving at night is a good idea. You also mentioned lighting. I liked both the interior and exterior lighting. As you get older, you really do appreciate it. Just beginning to have a hip problem, I noticed how easy it was to enter and exit the doors---even the rear doors. In driving it, I got up to 65 mph and slammed on the brakes. For a car its size, it stopped very well with little or no shimmering. The car also has rear sensors built into the bumper. That is a very important feature for my wife (old story on this thread). I realize that acceleration is one of the supposedly weaker points of the car. I did some quick lane switches in heavy traffic and didn't notice a problem. It seemed to have plenty of pick up and go. The car drove very much like my '89 Town Car---floating, smooth, comfortable, etc.

    I'm really not out to make a special statement. At my age, that would be pretty ridiculous. I just want a comfortable car with an easy ride. As posters here will testify, I was really bad about speeding up until a couple of years ago. I have now conquered that urge. I no longer have to be first at the traffic light or pass all other cars on the road. I've become a speed limit driver for the most part.

    Finally, please don't encourage the guys here to curb their temptation to express their opinions regarding what I purchase. They enjoy the banter and giving their opinions. That's one of the things that they have all enjoyed so much over the years. For the most part, they do it in a nice way. Thanks for such a nice post.

    Richard
  • driver100driver100 Member Posts: 32,594
    Bianca says hi.

    Nice that you hooked up. We should all get together next August in NC....have a tailgate party! Or just all go to Richards house, get rides in the new Town Car, maybe he'll have a bar in the back seat.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • sterlingdogsterlingdog Member Posts: 6,984
    Good points. Thanks.

    Richard
  • driver100driver100 Member Posts: 32,594
    For the most part, they do it in a nice way

    That is twice you have said the "for the most part" sentence, so I am wondering who the other part is. It can't be JMonroe, because he hasn't been around for awhile, out shopping for furniture I presume. Guess it leaves me!

    I only posted the LTC review because I happened to read it, and thought most people would enjoy it. I have had a little bit of fun with it, but really, if it is the car you are looking for, then go for it. Who am I to talk, I had a 1992 Cavalier that was never on any Best Buy List, and I really liked that little car. My mother had a Corvair that was panned and I loved that car.

    I don't think it would have been nice not to post the review for you to see. As a friend, I really thought I was doing you a favor, for you to read it...take from it what you will. Maybe I am just jealous you are going to have a big huge Lincoln in your driveway, I don't know. At least the review was entertaining to read, if a little over the top.

    Friends should not take all remarks seriously. Post a bad review of my beloved BMWs, it won't hurt me.....I'll just by what I like any way, just like you will do.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • sterlingdogsterlingdog Member Posts: 6,984
    "...maybe he'll have a bar in the back seat."

    I'll definitely have to "take drunk" if you and I are going to discuss cars. ;)

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    When I said "for the most part", I honestly didn't mean you specifically. Nor was I thinking of my friend jmonroe. Like Isell, I'm used to his honest and open opinions. I respect both of the guys very much. I was actually thinking of a poster from Florida who used to frequent this thread. He found fault with all of us. We finally got rid of him.

    I know that you couldn't resist posting that review. In your shoes, I might have done the same thing. It was the review that I didn't find humorous. I just don't care for that kind of journalism. It's mean spirited. When you first came here, I found you to be diplomatic and very much a gentleman. I know that you still possess those qualities. You do get carried away at times about BMWs. Still, you are proud of your car and that is as it should be.

    The jury is still out. Though the Town Car is on our list, there are also three others at this point. Who knows? A high school friend told me the other day that his '03 Explorer had 180k miles. I'm at110k+. I could keep driving it for a while. As I've said before, it's nice to have choices.

    Richard
  • jayriderjayrider Member Posts: 3,602
    n option to the TC is the Cadillac DTS. No opinions -- just a statement.
  • jipsterjipster Member Posts: 6,299
    I've pretty much taken a stance that I shouldn't answer a question that hasn't been asked when it comes to helping friends or family with a car purchase.

    Yes, but even then you have to temper what you say. My brother had his Jeep Patriot on a one day test drive to see if he liked it enough to buy. He asked me what I thought. Well knowing that he may end up buying the car, I was somewhat careful in my reply, as I didn't want to rain on his parade if he ended up buying the car.

    I suggested the visibility wasn't that great, but everything else looked really good. I pointed out all the positives. Even suggested he check out the reviews on Edmunds. ;) He ended up buying the car, and I was glad I didn't point out the one or two other minor issues I had with the car. So, if friends or family act like they really like the car I'll fudge on the facts a bit knowing they'll probably buy anyhow. If they're at the beginning of the car buying process and haven't really looked... then I'll be brutally honest. :P
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • sterlingdogsterlingdog Member Posts: 6,984
    "There are very few cars that are that bad..."

    I thought that you only gave information from reviews in order to influence others. ;)

    Sorry, but I couldn't resist. :D

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    edited August 2010
    David! How could you suggest such a thing? Don't you remember my experiences with Cadillac?!

    Promise me that you won't tell a soul on this thread. I went and looked at one the other day. My wife nearly had a stroke. If Driver finds out, I'll take a worse bashing than I did on the TC!

    Richard
  • crkyolfrtcrkyolfrt Member Posts: 2,345
    I think you will find that is Gross weight rating, Richard.

    An 09 AWD Acadia curb weight is 4936 lb.
  • sterlingdogsterlingdog Member Posts: 6,984
    You are correct. I didn't jot down the curb weight. See why I need you here? ;)

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    I'm so glad that you and Bianca had a nice visit. Now be honest. If I come to Atlantic City, are you going to drive over to see me? How many hours are you from there?

    Richard
  • nyccarguynyccarguy Member Posts: 17,558
    That Acadia is a nice vehicle. My wife's friend has one and she loves it. Lots of room. Smooth ride. Easy to drive. I think that's actually your best bet of your short list.

    2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD

  • driver100driver100 Member Posts: 32,594
    Driver"There are very few cars that are that bad..."

    I think what I meant to say was, "there are very few cars that are not good these days". So, all cars serve a purpose for someone.

    Just thought I should clarify. I have a torn muscle in my leg, am tired from the trip to Boston, have been working overtime to catch up, and have been looking up valuable information on the internet to try to help you out. So, my writing is getting a little delusional............bear with me.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • nyccarguynyccarguy Member Posts: 17,558
    My Mom's lease is up on her '08 BMW 328XiA (That's a 3 series BMW with the naturally aspirated, less powerful engine, Automatic, and All Wheel Drive) at the end of December. She's narrowed her choices of her next vehicle to be a BMW 535i w/ X Drive (5 series BMW with 300 hp/300 lb ft torque turbo Inline 6 with All Wheel Drive), BMW X5 Xdrive 35i (BMW X5 SUV with the same engine/All Wheel Drive System), & a Porsche Cayenne V6. She's very uncertain as they are all fantastic vehicles. I'll post more of her adventures when she makes her decision.

    2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD

  • driver100driver100 Member Posts: 32,594
    David! How could you suggest such a thing? Don't you remember my experiences with Cadillac?!
    Promise me that you won't tell a soul on this thread. I went and looked at one the other day. My wife nearly had a stroke. If Driver finds out, I'll take a worse bashing than I did on the TC!

    I thought about a Cadillac too, but I know it is highly unlikely you would get another one after that last experience. I did see a pink Mary Kay lady driving one with the roof down today and it looked nice, the car was pretty good too!
    image

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    edited August 2010
    She's very uncertain as they are all fantastic vehicles

    That is a tough choice...guess which one's are in my top 3? Maybe you can get the buy out on the 08!

    Keep us posted.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • crkyolfrtcrkyolfrt Member Posts: 2,345
    btw, Steve, what a find that video was of the narrow garage! Thanks for posting.

    I was waiting for him to come out through the window, LOL..

    But I only got one word in there, haha - I heard him say centimetres, lol
  • imidazol97imidazol97 Member Posts: 27,700
    > Edmunds review, it did point out some weaknesses with the Town Car, but with a vengeance and a hatred. Unlike Consumer Guide and a few others, the Edmunds review even made fun of the Town Car's strengths. This type of review doesn't serve the public well. In fact, it smacks at insulting the intelligence of the readership.

    I am glad you pointed that out about the "writing" style of some. I have commented about the same biased review technique. That type of writer seems to think that to make their point they must use ridicule, much like the political talking heads on one cable channel, to effect their imparting of the bias. I like well written articles that move through the points like an essay.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • explorerx4explorerx4 Member Posts: 20,823
    Driver how did you get to Boston and back? Did you take your 'Ultimate Driving Machine'? I'm guessing not.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • driver100driver100 Member Posts: 32,594
    edited August 2010
    Driver how did you get to Boston and back? Did you take your 'Ultimate Driving Machine'? I'm guessing not.

    Good guess, but why did you think I didn't drive? You are correct! ( Not woth driving 450 miles for a 2 day conference) Took Porter Air, turbo prop from Toronto Island airport to Logan = 5 flights each way every day. Great service and great price!
    Boston is a great place, we love the downtown area. Stayed at the Sheraton and the conferece was at the Haynes Centre...at the same time as the wedding dress sale!

    Really enjoyed the Harbor cruise too!

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    btw, Steve, what a find that video was of the narrow garage! Thanks for posting.btw-I thought he would go through the window too!

    I am glad you looked at that video and enjoyed it.

    For every one else, it is only 1 1/2 minutes long and you will be thankful you have the garage you have.
    Tell me what you think........
    parking in garage

    Note to Richard, don't attempt this with a Town Car!

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • explorerx4explorerx4 Member Posts: 20,823
    WWRD? What Would Richard Do? He would drive his Explorer. That is the basic difference between us. I would drive, too.
    That 'UDE' must not be as good as a CV taxi ride, since you would rather do that. :surprise:
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • fezofezo Member Posts: 10,386
    Now be honest. If I come to Atlantic City, are you going to drive over to see me? How many hours are you from there?

    BZZZTT - you picked the wrong place. Atlantic City is only 45 minutes tops from my door. Of course I'd come say hello. Now if you said New York that might get a different answer. I'd have said Newark but no one goes there except to the airport. I really do understand that you are a fair deal more than a hop, skip and a jump away. Just having my fun.

    As brutal as the LTC review might be the Edmunds reviews were more entertaining/annoying when they were the books pre-Web. I remember a review of the Chevy Corsica (truth in posting statement - I had a Corsica as a rental back then and it was OK - fast enough to get a Florida speeding ticket) - the said that if you were considering buying a Corsica that they recommended buying any other sedan that was made instead.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • stickguystickguy Member Posts: 53,562
    don't think my wife is getting the odyssey in there.

    I highly doubt that there are many newer cars skinny enough to fit! better keep that panda for a while.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • stickguystickguy Member Posts: 53,562
    let me know when you are going. I am also about 45 minutes away (just a different direction than Fezo). And only 20 minutes from Philly, if that works better for you!

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • stickguystickguy Member Posts: 53,562
    late to the party, but never stopped me before.

    Both of these look real nice (from the reviews and articles I have read). Not seen either one in person.

    IMO, other than the modest size differential, the biggest difference is going to be function.

    The jeep is the off roader of the pair, only comes with AWD, and gets lower mileage.

    The Explorer is really a CUV at this point, and can be had in a FWD configuration, with the new 4 cyl Ecoboost engine. So, it should be rated for quite a bit better MPG, and I am guessing will be more "carlike" to drive.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • driver100driver100 Member Posts: 32,594
    What Would Richard Do? He would drive his Explorer. That is the basic difference between us. I would drive, too.

    I woulde love to drive to Boston and spend some time along the coast. Unfortunately, we had 3 people in the group, and it was a business trip, and we had to get back to work.

    If we took the convertible, I would love to go to Old Orchard Beach and have lobster rolls for lunch and dinner. Had to settle for clam chowder in Boston though.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • snakeweaselsnakeweasel Member Posts: 19,592
    the said that if you were considering buying a Corsica that they recommended buying any other sedan that was made instead.

    I had a Corsica, put 150K trouble free miles on the thing. The guy I sold it to drove it for years with little or no trouble. While it was very basic it did the job and did it well.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • tjc78tjc78 Member Posts: 17,088
    Though we may be a minority, we know what we like

    There are plenty of people that like those cars. Here in Jersey there are many of them running around. They are adequate performers, no slower than the slew of 4 cyl Camrys on the road. They are also secure at speed and as you note have no problem in a panic stop. There is a reason the cops and taxi drivers love them. Very tough and reliable cars. I have been in more than a few with over 300K and one with almost 500K miles. Try that in BMW! :P

    2025 Ram 1500 Laramie 4x4 / 2023 Mercedes EQE 350 4Matic / 2022 Icon I6L Golf Cart

  • tjc78tjc78 Member Posts: 17,088
    You might want to check out the Equus when it comes out. Not sure if it will have a sporty ride or a smooth Town Car like ride, but its worth a look.

    The early reviews are leaning toward a softer Town Car/Lexus LS type ride. Although it looks somewhat like my Genesis I am not a big fan. It does look like one impressive car on the inside though. It would be out of my budget brand new thats for sure!

    2025 Ram 1500 Laramie 4x4 / 2023 Mercedes EQE 350 4Matic / 2022 Icon I6L Golf Cart

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