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Stories from the Sales Frontlines

16076086106126132003

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  • saablcpsaablcp Member Posts: 195
    Dude.......do you really think these lyric snippets are difficult? They rate about a 2 on a 10 scale (and your 4th line of "Carry On"is incorrect") "A new day,a new way and new eyes to see the dawn"
  • roadburnerroadburner Member Posts: 18,338
    I hope you told them "No Thank You"

    Of course. And decorum prevents me from relating what I REALLY wanted to tell them... ;)

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • deskmandeskman Member Posts: 485
    :surprise: the psychotic deskman
  • jmonroejmonroe Member Posts: 8,989
    From their point of view you can do nothing whole year then a sucker comes around, you score once and then you go back to vacation.

    The way I understand it from what ‘roadburner’ was saying this is the price from the parts department. Anybody who has their cars brake work done at his least favorite dealer, will be charged through the nose for brake work because they’ll be paying this elevated price for the pads and according to ‘jipster’ the labor rate is $95 an hour. At those prices it would be cheaper to crash your car a few times and turn the bill over to your insurance company. So they get a LOT more than a couple of dopes a year under the guise of having a ‘factory authorized dealer’ perform their brake work.

    Like I’ve said before, “if people only knew how easy it was to change brake pads, they would do it themselves”. I’m sure everyone has done a detail job on their cars and spent hours doing it. If it takes you longer than an hour and a half to change brake pads (per axle), you must have taken two twenty minute coffee breaks. :surprise:

    Don’t even get me started on the inconvenience of taking your car anywhere to have this simple job done. :mad:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • jipsterjipster Member Posts: 6,296
    will be charged through the nose for brake work because they’ll be paying this elevated price for the pads and according to ‘jipster’ the labor rate is $95 an hour

    Actually it would be closer to $95 a minute, which is a bit unreasonable. I guess anything over 59 seconds is billed at the hourly rate.

    Basically, the dealerhship wanted an extra $95 to pull out and put in a couple ignition coils. When I commented to the service writer it shouldn't take a minute to pull them out, and put two new ones in, he backtracked saying they would be able to work with me on the price. If I hadn't educated myself about the igniton coils on the MPVclub website... they would have had a clubbed seal to brag about. :sick:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • chikoochikoo Member Posts: 3,008
    consumer clinics pushed the styling towards a truck look because the consumer clinic voted that it looked safer

    The worst way of doing business is to start listening to Focus groups / customer clinics......b/s
  • chikoochikoo Member Posts: 3,008
    Oxmoor Mazda

    Ox-brained Mazda?
  • deskmandeskman Member Posts: 485
    we don't brag about clubbing people. :D but we do talk crap about cheapskates :surprise:
  • oldfarmer50oldfarmer50 Member Posts: 24,217
    "...The parts guy comes back with a price that is..."

    I had a similar experience with my Mitsu dealer. Wanted to give him my business. He hit me with a $70 charge for an oil change.

    I'll be doing it myself or at my local indie shop from now on. :(

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • dino001dino001 Member Posts: 6,191
    I was referring moslty to 3K ADM on MazdaSpeed3 he saw before. The part price is an extension of the same philosophy.

    2018 430i Gran Coupe

  • oldfarmer50oldfarmer50 Member Posts: 24,217
    One thing I have learned reading this forum is that you can haggle everything.

    Recently, I received a bill from my propane supplier stating that because of my fuel conservation efforts (and resulting lower propane usage) I was being rewarded with a "rental" charge on my tanks of almost $200.

    This reminded me so much of the "junk" fees which are often mentioned here that I decided to try and negotiate with the supplier.

    To my surprise, I was able to get the fee reduced to about $50 which, while still a rip-off was quite a bit better than the original charge.

    Therefore, since my education here has thus far saved me $75 on my lawn tractor and now $150 on my fuel bill, I consider the $178 you sales guys owe me to be paid in full.

    In fact, I figure that I now owe YOU guys $47. That's the difference between the $178 extra that I paid for my car because I felt sorry for the salesman and the $225 I saved grinding down other vendors.

    All you sales guys get together and figure how much of the $47 I should send to each of you. I'm sure you'll be fair to each other.

    Again, thank you all for this great education. :)

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • jipsterjipster Member Posts: 6,296
    we don't brag about clubbing people

    haha... that's a good one. I've read your posts. More "deskman talk". :P
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • laurasdadalaurasdada Member Posts: 5,182
    I meant psychotic (humorous, hyper-active) posts from deskman. Not you, personally of course. Unless you consider it a compliment!

    '21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)

  • jmonroejmonroe Member Posts: 8,989
    In fact, I figure that I now owe YOU guys $47.

    You are such an easy touch…I’d like to get into your wallet too. :)

    All you sales guys get together and figure how much of the $47 I should send to each of you. I'm sure you'll be fair to each other.

    Wanna bet? They’re car guys aren’t they and sales aren’t doing all that well now. Ain’t you heard that enough times yet? But as long as I get mine I don’t care about them. :shades:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • mackabeemackabee Member Posts: 4,709
    When I was a young Petty Officer in the navy I worked for a grumpy old Senior Chief. He had some lessons to teach tough so I listened. He always told me: "Mack, don't pay anybody for things you can do yourself." I've lived by that adage my whole life. If it's something out of my range of skills then I will have someone else do it and pay for it. Otherwise I do it myself.
    :)
    +-
  • mackabeemackabee Member Posts: 4,709
    I could use $47 bucks right now! Need a new pair of black dress shoes. The last pair I bought was made in China and the soles wore out quicker than a 5 minute quickie! The leather uppers still look like new and the soles were rubber. I guess it was not Michelin quality rubber. I was going to have them resoled but it will cost me the same as buying another pair. :(

    Mack
  • deskmandeskman Member Posts: 485
    buy some ferragamo's tell them deskman sent you :shades:
  • deskmandeskman Member Posts: 485
    Thank you for the compliment :blush::blush::blush::blush::blush:
  • volvomaxvolvomax Member Posts: 5,238
    Sheesh, spend $100 buy a pair of Ecco's.
    the shoes last forever,rubber soles included.
  • jmonroejmonroe Member Posts: 8,989
    I could use $47 bucks right now! Need a new pair of black dress shoes.

    I can't believe I'm falling for this. :confuse:

    When you see 'oldfarmer' tell him you can have my cut. The last thing we want to hear around here is a shoeless salesman lost a sale because he showed up out of uniform. :(

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • deskmandeskman Member Posts: 485
    i have some ecco shoes i wear when i play rugby :) very comfy ;)
  • deskmandeskman Member Posts: 485
    But as long as I get mine I don’t care about them. :surprise:

    Want a job at Deskman motors? :shades:
  • greanpea68greanpea68 Member Posts: 1,996
    Therefore, since my education here , I figure that I now owe YOU guys $47.

    $47 would be a nice down payment, But our Consult Fee is $200/hr....

    So I believe our balance is really $47,000....

    Just make checks payable to GP Auto Consulting...

    Have a great 4th of July everyone!!!

    :shades:

    GP
  • deskmandeskman Member Posts: 485
    oh i forgot that you sell toyondas. :lemon:

    better go to the super ktargmart :lemon: and get a cheap designed in asia camry/shoe :lemon: with no style( like a honda :lemon: ) or character(like a toyota :lemon: ) that will last forever. :lemon:
  • deskmandeskman Member Posts: 485
    double it to 400 per hour and then it may be worth my time :shades:
  • greanpea68greanpea68 Member Posts: 1,996
    :cry:

    Anyone else working till 9pm tonight?

    I can't believe we are open till 9pm... We have been busy all day but it is dead now.

    I can't believe I sold 3 cars today. Everyone I know is either up the Beach or down the Cape :cry:

    GP
  • jkinzeljkinzel Member Posts: 735
    GP, you have less than 2 hours left, find a nice cozy corner and take a nap.

    Tell you don't work on the 4th, that would be a rotten thing to do.
  • laurasdadalaurasdada Member Posts: 5,182
    De nada.

    If I was to bring a stuffed animal baby seal to the dealership when shopping, would the salesfolks be amused? Think I was a layup? Or a grinder? Or would they just all rush to club it... :P

    '21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)

  • jipsterjipster Member Posts: 6,296
    He always told me: "Mack, don't pay anybody for things you can do yourself

    Good advice. Paid a plumber once $120 just to run a snake (no not our snake) thru a drainage pipe. It took him around 15-20 minutes. I thought the job was going to be more complicated than it was... could have rented a snake at Lowes and saved big $$$.

    I can do the basics (car, electrical, plumbing) and that's about it. Luckily, I have a good friend, and a neighbor, who don't mind helping me out from time to time with the more complicated stuff.
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • duke23duke23 Member Posts: 488
    Jipster my new found friend, as a wise man once said, don't sweat the petty stuff and don't pet the sweaty stuff. Your hourly rate is higher than that plumber's so utilizing the theory that they state in economics, your best course of action is to sell another car in which you have a skilled comparative advantage.Pay for any job which is less than the rate that you earn at what you do best.

    Level = oh wth, I'm dealing with some experienced Rock & Rollers.

    Thinkin' 'bout the times you drove in my car.
    Thinkin' that I might have drove you too far.

    Notice to powers above that reference is to a car.
  • roadburnerroadburner Member Posts: 18,338
    Good advice. Paid a plumber once $120 just to run a snake (no not our snake) thru a drainage pipe. It took him around 15-20 minutes.

    I have a friend who isn't much of a handyman- but he thinks that he is. Rented some super heavy duty power snake to fix a clogged bathtub. The snake bored right through the plastic drain pipe and buried itself in the main breaker box. He didn't get hurt but the box was DOA. It cost him a lot more than $120 to get it replaced. The guy is a real case; once he got an Amish guy so mad that the Amish guy cussed him out.

    Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
    Wife's: 2021 Sahara 4xe
    Son's: 2018 330i xDrive

  • laurasdadalaurasdada Member Posts: 5,182
    What ever did happen to Mabel?

    How 'bout:

    "I was born with a plastic spoon in my mouth."

    I wonder if the singer Seal, when he was but a young pup, was ever accidentally clubbed by car salesman?

    '21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)

  • imidazol97imidazol97 Member Posts: 27,676
    hari kari

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • deskmandeskman Member Posts: 485
    if you want a good deal bring a beautiful woman and have good or better credit or cash :shades:

    oh and never act like a jerk or the broom comes out :surprise:

    layup? you mean laydown. laydown's first name if male is larry and if female is linda . :D
  • duke23duke23 Member Posts: 488
    Laurasdada is unbeatable. It is of course Badge by Cream which equates to Eric Clapton, Ginger Baker and Jack Bruce.
    Substitute, The Who, for plastic spoon parody of silver spoon.
    Answer, He was crofted verily upon those as well he should have been. No doubt Seals offered a mini, which was accepted but pleased no one ,salesman or bahia faith.
    It typed fine, but even I don't understand that of which I wrote.
    But having a good time, pax.
  • deskmandeskman Member Posts: 485
    is this some kinda game the ordertakers play @ Mctoyondaking while waiting for the brainwashed sheep to show up and place a order?
  • duke23duke23 Member Posts: 488
    Sidenote, no doubt inappropriate and poltically incorrect.
    What goes clop, clop, clop ,clop Boom? An Amish suicide bomber. <--------- So ashamed that I find that funny.
  • mackabeemackabee Member Posts: 4,709
    Right now we are the laughingstock of our competition. They get to wear polo shirts while we have to wear shirt and tie and dress shoes. On Sundays it's a little more relaxed. We get to wear a shirt, optional tie, and casual shoes. No jeans or shorts.
    Funny thing is they want us to be more "professionally" dress, yet we get paid peanuts. My days are numbered at this dealership. Pacman raised new car pack today to $625.00 so now a full sticker deal on a Corolla at $18,404.00 MSRP pays $100.00! Whoo Hooo! I guess this mgmt team wants to lose all their best sales people and hire a bunch of order takers. :P
  • snakeweaselsnakeweasel Member Posts: 19,592
    grumpy old Senior Chief

    Isn't that redundant?

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • deskmandeskman Member Posts: 485
    http://jalopnik.com/397830/its-like-a-three-stooges-bit-but-with-cars

    just goes to show you that toyondasans :lemon: are bad for you, bad for me and bad for america
  • deskmandeskman Member Posts: 485
    http://jalopnik.com/397885/prius-owner-achieves-infinite-mileage-with-minor-twea- k

    niiiiiiiiiiiccccccccccccccceeeeeeeeee one Toyodasan :lemon:
  • mackabeemackabee Member Posts: 4,709
    If your company would stop building obsolete cars we wouldn't have this problem. How about building a vehicle that the transmission will not fail after the warranty expires. And what's up with the semi-powered seats? Power for fore and aft but no power for the seat back. That has a lever. Real smart design there shippie!

    image
  • deskmandeskman Member Posts: 485
  • deskmandeskman Member Posts: 485
    all chryslers (ex srt products and cummings)come with a Lifetime warranty :P
  • mackabeemackabee Member Posts: 4,709
    That dumb [non-permissible content removed] could have driven down the street to a gas station on battery power alone. Must have been a former Chrysler owner. ;)
  • deskmandeskman Member Posts: 485
    Stop whining . you know toyota is becoming buick.

    you sell powerseat features. that is funny
  • deskmandeskman Member Posts: 485
    face it toyondas are steaming turd death traps.
  • mackabeemackabee Member Posts: 4,709
    And well they should as you WILL need a lifetime warranty. ;)
  • mackabeemackabee Member Posts: 4,709
    The S*** is getting deep now! :)

    Top 2008 Safety pick cars:
    link title

    I don't see a single Chrysler product on the list. ;)
  • mackabeemackabee Member Posts: 4,709
    Craig, are you still there? Haven't seen any posts from you in quite a while.
    :confuse:
This discussion has been closed.