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Stories from the Sales Frontlines

16086096116136142003

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  • deskmandeskman Member Posts: 485
    This summer when you go on demo rides and sweat in the heat while doing walkarounds.

    I will be inside my very chilly and beautiful office sitting in my Recaro chair watching my video screens of the lot/showrooms/closing booths/ and F&I while sipping on a latte(that a beautiful tanned goodess just made for me) while wearing calfskin driving shoes and a sweater. :shades:
  • deskmandeskman Member Posts: 485
    ordertakers sell for msrp and below :lemon:

    A Salesman sells for full bump +++ :shades:
  • deskmandeskman Member Posts: 485
    I see some subarus kick toyota butt!!!!! :shades:

    My buddy is director of Service and Parts at a toyota store and he tells me his shop is full of broken toyotas.
  • mackabeemackabee Member Posts: 4,709
    We are the Buick of Japan. ;) and with all those senior citizens with back problems that is an important feature for them.:)
    Mack
    and I'm not whining.
  • mackabeemackabee Member Posts: 4,709
    Yeah, probably those neglected by their owners. They are bullet proof but not no maintenance proof.
    I don't do walk arounds on the pavement. I take them to our indoor a/c delivery area and show the car there. I've been doing this for a while. I can tell you where every car is in our inventory. I walk the inventory every day like a good salesman should. I'm not one of these fng's that walk all over the lot looking for a car that they don't even know the model number of. Not only fng's but quite a few "vets" do that. Makes me laugh.
    :shades:
  • deskmandeskman Member Posts: 485
    Mack the only reason i bust your balls is because i know Toyondasan salepeople bust their balls and make bupkis.

    The owners of Toyota stores have to fuQW you on the pack because they owe and need to pay the bluesky note or they are tight bastards that wont sell for big bluesky so they triple net everything out and even pack the pens and paper. :lemon:

    A mini at my store used is 300 and new 500 :shades: but dont ask about the pack because it starts at 3000 and goes up to 10000 :shades:
  • deskmandeskman Member Posts: 485
    maybe the battery was dead. he was at jazz fest maybe he left the radio on after burning one. :shades:
  • verdugoverdugo Member Posts: 2,288
    How about building a vehicle that the transmission will not fail after the warranty expires.

    My Jeep came with lifetime warranty. The transmission will last for a long time, and if it doesn't, it will be covered.

    Oops, seems deskman beat me to mention the lifetime warranty.
  • graphicguygraphicguy Member Posts: 14,123
    HAPPY JULY 4TH!

    Too many fireworks, too many adult beverages last night. Feeling a bit "fuzzy". I think I gave my phone # to a cute blond who seemed a bit psycho cause there's 7 female voice mail messages on my phone asking me for directions to my house.

    And NO, I wasn't driving in such a condition!

    I'll probably be the only one here today as it's going to take me 3-4 hours to recoup, and then start all over again.

    deskman.....it's hard for me to understand how anyone would go full boat on any Chrysler product right now (possible exception would be the Challenger). I'd think it would be a struggle just to get someone into a Chryco showroom. Is the $2.99 gas promo that enticing?

    How uninformed are your customers that you get that many laydowns? How much margin can you possibly choke out of a PT Cruiser? How long will it take for Dodge to go the same way Plymouth went? How much add-on "bling" does it take to move a 300? My local dealer is still flogging 2007 Crossfires, trying to move them.

    No slight meant regarding the products you're selling. Neither myself, nor anyone I know, would even consider a Chrysler product right now. Do you work for Towbin?

    Mack, you've been here on these boards an awfully long time....probably as long as I have...and I think I signed up here 10+ years ago. Craig is the only one who might have tenure on us. Anyway, it's clear you are a true professional who takes pride in his work. Aside from your penchant to start, and rarely finish, sales stories, I always enjoy your posts. If you aren't being treated fairly, move on. I don't have to tell you that, though.

    Maybe go the way madmanmoo went and hook on with a high line dealership?

    Regarding doing service work....I cut my mechanical aptitude teeth on a '69 MGB-GT. If I wasn't busting knuckles at least every weekend to keep that sled on the road, it would sit idle. I've done a couple of engine rebuilds on Mustangs with 302s in them.

    Today however, I'd be scared to yank out a PCM for fear of sending any of my cars into electrical oblivion. Hell, my 3 doesn't even have a dipstick to check the oil.
    2024 Kia EV6 GT-Line AWD Long Range
  • jipsterjipster Member Posts: 6,296
    I think he is boycotting this discussion. I've seen him on a couple other boards, so he's still alive.

    HAPPY 4TH OF JULY EVERYONE!

    Be careful with those backyard firework displays guys... don't lose something you may need later on. :sick:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • laurasdadalaurasdada Member Posts: 5,182
    GG, just make sure your new friend isn't working with Chris Hanson!

    Happy Birthday, USA!

    '21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)

  • oldfarmer50oldfarmer50 Member Posts: 24,217
    "...How about building a vehicle that the transmission will not fail after the warranty expires..."

    Proud owner of 1997 Chrysler Cirrus 104K miles. No transmission issues. Fluid changed every 40K miles.

    Funny that Chrysler has a reputation for funky transmissions. Back in the day (1960s) their transmissions were the envy of the industry. Then it was Ford who was known for tranny failures.

    I beat my 1969 Plymouth to death and did some pretty foolish things to the transmission (drop patching, throwing it in reverse at 30mph. etc.) It didn't fail until well after 100K miles and then I drove it around with one gear missing for weeks.

    As for the power seat, my Chrysler has 8-way function including seat back. Have they done away with that on the newer stuff? Dumb move if they did.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • oldfarmer50oldfarmer50 Member Posts: 24,217
    "...there's 7 female voice mail messages on my phone asking for directions to my house..."

    Probably just the office girl at the repo company. ;)

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • volvomaxvolvomax Member Posts: 5,238
    3 Volvo's though! ;)
  • chikoochikoo Member Posts: 3,008
    yeah.....u r right.

    Deskman shows up and Craig disappears.....interesting ;)
  • deskmandeskman Member Posts: 485
    I am lucky have a very stable market place here is south florida. For some reason in my area people always have cash :surprise: it is almost like they have cash under the bed or buried in the yard :surprise:

    Yes Challenger is hot right now and should be for the next few years.The srt chargers,vipers ,300 ,caliber ,crossfire and grand cherokee sell well.

    New Chrysler cars and trucks (ex gas 1500 thru 3500 ) still bring sticker - rebate but volume is down.

    No I dont work for towbin. wrong state. plus they could not afford me they are smallplayers.

    Neither myself, nor anyone I know, would even consider a Chrysler product right now.

    Most people are like sheep and let the media do the thinking for them .
    go bite a turd and buy a homodayodasan :lemon:

    God bless america and remember pearl harbour :shades:

    anyone up for some batavia and bitterballs?
  • mackabeemackabee Member Posts: 4,709
    From what I've seen Jeeps are the only ones they make that hold up.
    :)
  • mackabeemackabee Member Posts: 4,709
    "Aside from your penchant to start, and rarely finish, sales stories, I always enjoy your posts."

    Thank you. I might have a few stories hanging, but for the most part I do finish them. ;)
    Now if someone can refresh my memory on which ones are still unfinished I will get to them today!
    :shades:
  • deskmandeskman Member Posts: 485
    Guess you need to open your eyes.

    I have rams traded in with 500,000 miles every week :shades:

    Caravans go 300,000 before they need any real attention.

    charger ,300 and challenger are based on E class mercedes platform which everyone know to be good for 500,000 + miles . just ask a german taxi driver :shades:

    The Front wheel drive Chryslers are good for 250,000 to 350,000 miles

    I know i see a bunch imports and north american cars that are beat before 100,000 miles and owned by dummys that think you should only lift the hood when a red or yellow light comes on
  • greanpea68greanpea68 Member Posts: 1,996
    Now if someone can refresh my memory on which ones are still unfinished I will get to them today!


    Here's a hint... Just think of any story you have told and just tell the ending. There is a 80% chance that you'll finish a story we haven't heard yet. :P

    GP
  • mackabeemackabee Member Posts: 4,709
    Yep, that's the way they sell them and God forbid if you have a passenger power seat also. My cousin Gabriel traded a 300m in for a pre-owned Infinity qx56. The Chrysler sat on the lot for months until some poor sucker bought it. I like the styling, kind of looks like a gangster car from the early 1900's but once you get in it it's not that inviting. I felt claustrophobic in it. Visibility is terrible. Sorry Dkman just don't like Chryslers, I would take a Chevy Malibu or Impala of Ford Fusion over Chrysler any day. ;)
  • mackabeemackabee Member Posts: 4,709
    Yeah, the odometers were rolled forward! image

    There must be a lot of dumb people in Fla to fall for your tricks!
    image
  • deskmandeskman Member Posts: 485
    Have a Great Holiday :shades:
  • deskmandeskman Member Posts: 485
    all new 300/charger in mid 2009 :shades:
  • boomchekboomchek Member Posts: 5,516
    Deskman, you're hilarious with your stories.. I try to convince my old Honda buddies to come and work for us, but they're pretty stubborn.

    I've been here for 8 months in a Chrysler store and wouldn't think twice of going back to Honda.

    Why do double the work for half the money?

    Plus you move up the ladder faster (at least where I'm at). Managers are pretty laid back but reward you big time if you put in a good effort and get results.

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • deskmandeskman Member Posts: 485
    which of the 2 would you think is more savvy and skilled in salesmanship ?

    Think about it and tell me what you think
  • duke23duke23 Member Posts: 488
    Harbour, labour. Just curious deskman, what part of the British Commonwealth do you hail from ? Hotter than the 4th of July here in Texas. Oh wait, it is the 4th of July.

    In honour of the BBQ

    The time to hesitate is through
    No time to wallow in the mire
    Try now we can only lose
    And our love become a funeral pyre
  • deskmandeskman Member Posts: 485
    Dad is Cuban but Family living in Fl since the 1920s, Mom is Scot/jewish ( war baby)

    Yes my education is International

    God Bless The U.S.A.
  • dino001dino001 Member Posts: 6,191
    After 9 years of neglect Chrysler is on its own again with the core people total carpeople that came with very strong resumes

    With a guy who destroyed Home Depot on their top. Pleeeeeeaaaaasssseeeee .....

    If all are as good as Nardeli, I would look for another franchise really soon.

    2018 430i Gran Coupe

  • boomchekboomchek Member Posts: 5,516
    Since I worked in both, I can tell you the sales skills in domestics are way up there.

    I think it has to do with the different type of buyer as well. Honda buyers for example would come in and know everything there was to know about whatever they were interested in. All you had to do is match or beat a price they got from a dealer 10 minutes away. That's where your gross went........

    Then you had to deal with the huge packs on all the vehicles, taking out whatever little gross there was to begin with.

    Many times as well Honda had "consumer cash" which they advertised ($2k for example) with half of it coming from your gross. Why should I as a salesperson contribute out of my own pocket for someone to drive my product? Didn't make sense.....

    Right now I talk to guys I worked with before at Honda and they're making less dough than I am with them having double the volume.

    I still think Honda and Toyota make great products, but are they so great that they warrant a $5k to $10k price premium over a domestic product?

    I just like it better where I am at now. I don't run around like crazy trying to please everyone who wants just a test drive to see how a Hybrid feels like, or to educate them about a Hybrid, only to lose a deal to a lowball dealer a few blocks away. :sick:

    And because I get bored really fast, I like the product range that Chrysler offers. 3 brands, 25+ model lines, with a price range from entry level to high end. Couldn't be happier right now. :):)

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • duke23duke23 Member Posts: 488
    Well in honour of your Father, I will drink a mojito and in honour of your mother I will eat some haggis.Stop! Strike that last comment. In honour of your Mom I will drink a whiskey instead.
    No kosher haggis so I slipped out of that one easy.

    Sadly not a decent place to get a cubano in the city.Tex-Mex aplenty. A few Cuban restaurants but they can't get the bread right.

    Well, I went home with the waitress
    The way I always do
    How was I to know
    She was with the Russians, too


    Happy 4th
    God Bless the U.S.A.
  • deskmandeskman Member Posts: 485
    What part of the big T are you in ?
  • jkinzeljkinzel Member Posts: 735
    Time or Time Has Come Today, Chambers Brothers. Not sure of the tile or if i'm correct.
  • laurasdadalaurasdada Member Posts: 5,182
    A layup (or laydown?);

    Come on, Duke, light my barbeque!

    Great line from a great song:

    "Freedom's just another word for nothin' left to lose..."

    I have owned Chryslers (Intrepid & 300M). I have owned Japanese (Acuras, Nissan, Mitsubishi, Honda...). Sorry, but the build quality and reliability clearly, to me, go to the land of the Rising Sun.

    "There is a house in New Orleans..."

    But, the Intrepid was a modern, stylish ok car. Loved my 300M, that was the car that really brought me to thinkin' about the domestics again. But the current crop o' Pentastars, not much for me. Not because of perceived quality/reliability. Just the menu of products at the moment. Could change, maybe a new Crossfire 'vert this winter for ~$20k?

    '21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)

  • laurasdadalaurasdada Member Posts: 5,182
    Well, without cheating, I'm pretty sure that's a Zevon lyric, just haven't quite got the melody in my head yet...

    '21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)

  • deskmandeskman Member Posts: 485
    I still think Honda and Toyota make great products, but are they so great that they warrant a $5k to $10k price premium over a domestic product?

    Makes it easy for us Mopar guys :shades: I can provide a product with lifetime warranty and huge payment/price saving to the consumer compaired to the import guys :shades:
  • duke23duke23 Member Posts: 488
    Houston. O' land of heat and humidity. Every morning I leave a small offering by the a/c condenser on the side of the house.
  • boomchekboomchek Member Posts: 5,516
    I wish we had the lifetime warranty in Canada, which we do not. But there's still financial advantage of buying a domestic compared to an import.

    Is chrysler doing the lifetime thing on 2009s as well?

    2016 Audi A7 3.0T S Line, 2021 Subaru WRX

  • deskmandeskman Member Posts: 485
    Look for coupes with 500 miles to 3000 miles from the rental companys to bring 14500 to 15500 soon :shades: Huge value for the money :shades:

    Mack can you get me in a solara for those types of numbers ? and we all know beforehand that a solacamcord :sick: :lemon: is so much better than a slk/crossfire :shades:
  • duke23duke23 Member Posts: 488
    Ha! You have been to the Galleria area. I see you didn't waste your time shopping. Ol Anna Nicole got her start there, at Rick's iirc.It was love at first sight when they wheeled in E. Howard Marshall. I'm on the nw side. Pappasito's has great food. Owned by a Greek family, Pappas, they have different style of cuisine restaurants all over the city. All of them good.
  • deskmandeskman Member Posts: 485
    did both of the turn lanes go to your service dept ? :lemon: :shades:
  • mackabeemackabee Member Posts: 4,709
    See what I mean? Now you're using my lines. ;)
    :shades:
  • deskmandeskman Member Posts: 485
    mack i will compare my w-2 with your w-2 any day :P
  • tcp2tcp2 Member Posts: 66
    Lifetime warranties are great. Unless it refers to the "lifetime" left until the company goes chapter 11. One to two years tops. Your dealership may be showing "profits" but if chrysler doesn't, you have nothing to sell.
  • tidestertidester Member Posts: 10,059
    We're taking a short recess here, folks. I hope that whatever has motivated some of the recent postings of "lesser quality" will have worn off by the time we resume. Go enjoy the rest of your holiday. :)

    tidester, host
    SUVs and Smart Shopper
  • tidestertidester Member Posts: 10,059
    I hope everyone had a great weekend. :)

    tidester, host
    SUVs and Smart Shopper
  • obyoneobyone Member Posts: 7,841
    Bam!! first new post!! :shades:
  • jipsterjipster Member Posts: 6,296
    Bam!! first new post!!

    BOOM! The second new post. Still sounds like the 4th of July. Speaking of explosions, I thought tidester had dropped the big one. Glad to see this discussion reopened within a short period of time.

    Speaking of Chrysler being a possible dud financially. An article in business section in todays paper spoke of their problems with cash reserves. JP Morgan writing if Chrysler not careful will be depleted within 6 months. This seems to run contrary to what deskman has been saying about Chrysler and it's bountiful supply of cash.. Ford a little better, GM in decent shape.
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • 2doorpost2doorpost Member Posts: 74
    Thanks for being open for business !!!!!!!!!!!!!!!!!!

    2door.
  • laurasdadalaurasdada Member Posts: 5,182
    Why are three day weekends shorter than the normal two day? :cry:

    I was thinking of doing the "Automile" this weekend. But, gas went up another 4 cents on Friday and I didn't see enough (any!) ads noting free food and drink... ;)

    '21 Dark Blue/Black Audi A7 PHEV (mine); '22 White/Beige BMW X3 (hers); '20 Estoril Blue/Oyster BMW M240xi 'Vert (Ours, read: hers in 'vert weather; mine during Nor'easters...)

This discussion has been closed.