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Stories from the Sales Frontlines

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  • fezofezo Member Posts: 10,386
    Thought I answered this earlier but obviously didn't...

    Randolph is nice. My brother is in Denville and does a lot of work in Jefferson. The old family house is in Butler. I lived a bunch of years there and might end up back there. Morris county is very nice.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • jipsterjipster Member Posts: 6,299
    More promotions will be coming down the road any moment now.

    Toyota is closing their plants for 11 days to reduce inventory. I expect most other manufacturers will do so or have already done so, I know the Ford plant in Louisville has. I think the next 3-4 months will be the best time to buy, after that it will be business as usual.
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • fezofezo Member Posts: 10,386
    I'll believe that when I see it. I think the promotions will go pretty deep into the year. Of course I'm not buying at the moment so if I'm wrong I don't care....

    I do expect to have some spikes of cars that are debuting this year - like that Fusion Hybrid which is getting tons of good ink. Isn't the new Insight coming out as well? I expect good things there even as I'm amazed that Honda hasn't done better in the hybrid department. So far Toyota has really nailed that.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • jmonroejmonroe Member Posts: 8,989
    Come back when the deal is finished and tell us all the details so everyone can tell you what you did wrong and how you got cheated.

    ooo-we…I can’t wait for that day. I’ll be up all night critiquing that deal. :D

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • driver100driver100 Member Posts: 32,594
    I’ll learn to live with it just like I had to re-teach myself not to pump my breaks but rather let the ABS system do that for me and believe me that took some doing.

    I am the same, I don't trust computers more than me, but the fact is it can react and calculate way faster than most of us can. Once you get used to ABS and that weird pumping feeling you do realize it does a better job of stopping than most humans could do.

    Many cars also now have automatic break reaction. If you put your foot on the break really fast the car knows it and will apply full stopping power. If you think about it, this is a very worthwhile feature.

    No, I don't own any stock in or own a share of, or knowingly have relatives or friends involved in making parts for the automotive industry. I am like you, drove 3 speed sticks on the column, bald tires, weak breaks, cracked windshields, no seat belts, engine would cut out on hills....I am lucky to still be here! But, because of the other guy and knowing we all have certain limitations, I want every safety device known to man that I can reasonably afford.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    Richard, I think you are wise to sit on the fence for awhile. IMO the recession will get worse in the next quarter and those deals will still be out there. I don't like to put a damper on anyones dreams, and I can understand wanting that Black GS...it is the kind of car we always dreamed about. But, your second thoughts about stability control and airbags has to be addressed. Let me quote from a very worthwhile article:

    Effectiveness
    Numerous studies around the world confirm that ESC is highly effective in helping the driver maintain control of the car and saving lives and reducing the severity of crashes.[25] In the fall of 2004 in the U.S., the National Highway and Traffic Safety Administration confirmed the international studies, releasing results of a field study in the U.S. of ESC effectiveness. NHTSA concluded that ESC reduces crashes by 35%. Additionally, Sport utility vehicles (SUVs) with stability control are involved in 67% fewer accidents than SUVs without the system. The Insurance Institute for Highway Safety (IIHS) issued its own study in June 2006 showing that up to 10,000 fatal US crashes could be avoided annually if all vehicles were equipped with ESC[26] The IIHS study concluded that ESC reduces the likelihood of all fatal crashes by 43%, fatal single-vehicle crashes by 56%, and fatal single-vehicle rollovers by 77-80%.


    ESC is described as the most important advance in auto safety since the seat belt by many experts.[27] including Nicole Nason,[28] Administrator of the NHTSA,[29] Jim Guest and David Champion[30] of Consumers Union[31] Max Mosley of the Fédération Internationale de l'Automobile (FIA), E-Safety Aware,[32] Csaba Csere, editor of Car and Driver,[33] and Bill Kozyra, CEO of Continental Automotive Systems[29] The European New Car Assessment Program (EuroNCAP) "strongly recommends" that people buy cars fitted with stability control.[34]

    The IIHS and Consumer Reports are so impressed with ESC that vehicles cannot earn their Top Safety Pick ratings without ESC (I am not sure how the GM got 5 stars)

    To see more and to see how it works go to;
    electronic stability control
    Another thing is spending $3000 or so more for a car that will last you at least 10 years is less than $300 a year, so extra cost isn't too much of a factor. I think asking the great salesman from above for some guidance would be wise.....it's a beautiful car but it is a major and important decision to get it right.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • explorerx4explorerx4 Member Posts: 20,772
    driver, i don't think you understand that some of us grew up without all the eletronic helpers and we are have no fear driving a car without them.
    give me a car that has an engine that runs, a steering wheel that turns the car at some point, 4 tires with air, and brakes that can actually stop the car after a while.
    i'll take it from there.
    the police have tried many different vehicles over the years, but what do they keep buying?
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • explorerx4explorerx4 Member Posts: 20,772
    drive to MD to buy a car? no way, take amtrak.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • sterlingdogsterlingdog Member Posts: 6,984
    "...it's a beautiful car but it is a major and important decision to get it right."

    Thanks for the article on the ESC. In addition to being a good thing for all drivers, I can see that seniors could especially benefit from it as our reflexes aren't as sharp as they used to be.

    I was only considering the LS. It has all of the bells. The GS is a step down. The dealer called again today but just couldn't (wouldn't) come down on the black clearcoat. He called another dealer six hours away who has a black one, but that dealer won't budge either. I could get any other color at a very good price. It may be time for me to move on in my thinking. There ARE other makes that come in black.

    Richard
  • percussionistpercussionist Member Posts: 204
    I hate riding on trains - they take too long and I have no control over the experience.
  • sterlingdogsterlingdog Member Posts: 6,984
    "I'll be up all night critiquing that deal."

    I can only imagine how I would feel when you finished having your way with me. :shades: Perhaps the Hosts would allow me to post the deal incognito. Better yet, why not have some furniture companies give Mrs. Jmonroe a call? I'm sure that they are dealing now as well. :)

    Richard
  • explorerx4explorerx4 Member Posts: 20,772
    i've taken the train from hartford to dc and back. 2 separate trips.
    it isn't fast, but it only takes one traffic jam to make it work out, timewise.
    it was pretty interesting seeing some of the areas adjacent to the train tracks.
    if i was going to buy a car from fitzmall, that what i would do.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • explorerx4explorerx4 Member Posts: 20,772
    for 2009 there is no GS model anymore, only LS.
    i found 3 black ones searching only a few dealers here in ct.
    do you want heated seats or not? :)
    with the employee pricing plus, the color does not matter. the price is the price. :confuse:
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • 8sparkplugs8sparkplugs Member Posts: 111
    I wish you luck, but think you are moving down the wrong road. I own a restaurant, and worked as a corporate rep for a franchise food company. If your place is under performing, you need to spend more time in it, not less. I know several people who have been very successful with one restaurant and decided to open another one. Most of them ended up losing both places within two years. In all honesty if your restaurant doesn't provide enough income, it is time to make one of two choices. Either your in the restaurant business or your not. The only exception to this is if you believe that you are the one holding it back, and are going to hire someone who you hold to a higher standard. It is rare, but some restaurant owners are poor operators. The will require others to do things that they are unwilling to force themselves to do.

    The sales stories haven't been the same since Mac disappeared, I miss him.
  • driver100driver100 Member Posts: 32,594
    the police have tried many different vehicles over the years, but what do they keep buying?

    1) police usually drive Ford Crown Vics or whatever they call them these days. Mainly because Ford builds cars for that market, the others don't need that cheap niche market. Also, not too many cheaper RWD cars around...want RWD because they last longer and are cheaper to repair. Our town is trying out a few Volvos by the way. Police using Crown Vics is not a compliment, I have driven in taxis that are usually CVs, and that is roughing it.
    i don't think you understand that some of us grew up without all the eletronic helpers and we are have no fear driving a car without them.
    I do remember, my first cars were a 60 Austin Sprite that burned more oil than gas and a 62 Beatle VW that had some kind of extra gas heater because they didn't really have them. But, driving wasn't as complex back then. Today you need as much protection as possible, because of the other people out there. Have you ever seen those helicopter shots of guys who speed through red lights etc., that didn't happen before. You want airbags all around if you meet one of those guys in an intersection. :mad:

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    I hate riding on trains - they take too long and I have no control over the experience.

    Get a BMW - it's like riding on rails but you can still steer it! :D

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • explorerx4explorerx4 Member Posts: 20,772
    so what you are saying a car that is reasonbly priced, lasts a long time and is cheap to repair is a bad thing. ok i get it, not. :confuse:
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • sterlingdogsterlingdog Member Posts: 6,984
    "With the employee pricing plus, the color does not matter. The price is the price."

    Not exactly. Here, there is a $1,300 dealer discount in addition to the Employee Pricing and rebate. That is what the dealer won't budge on---except in another color. Yes, I knew the GS was no longer around for '09. Driver mentioned it and I was just clearing it up for him. Some places still have new GS '08's.

    Richard
  • explorerx4explorerx4 Member Posts: 20,772
    'in addition' to the current incentives? you are brutal.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • snakeweaselsnakeweasel Member Posts: 19,592
    Get a BMW - it's like riding on rails but you can still steer it!

    You mean BMW's sway back and forth and have a clickly clack sound?

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • sterlingdogsterlingdog Member Posts: 6,984
    If they come with a conductor and a porter, I want one of those.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    "You are brutal."

    I don't mean to be, but $1,300 is big money just to have my color.

    Richard
  • traindrivertraindriver Member Posts: 328
    Richard,
    If an 09 GM LS in black/medium light stone is what you are looking for, try:
    East Carolina LM; Greenville NC
    Summerville LM: Summerville, SC
    Stivers LM; Columbia, SC
    Gate City LM; Greensboro, NC
    Bobby Jones LM; Augusta, GA

    All show this car in their inventory per mercuryvehicles.com.....
    (I think I recall you saying that you lived near Southern Pines....???)
    None of these places should be too far to dealer trade for or for you to investigate for yourself if you are really interested. Good luck.
  • sterlingdogsterlingdog Member Posts: 6,984
    What a nice guy you are! Let me get busy and do some research. Thanks.

    Richard
  • duke23duke23 Member Posts: 488
    cdpinhead wrote :
    " Duke. Let's see, what's that phrase? Oh yeah, purple prose.

    My dear, young friend you are but 21 in years. Though our forum is not constantly blessed with direct front line stories, we have much to offer on the various topics of life and living. You can learn many things from those of us who have lived 10-50 years beyond your brief visit on this planet. Partake of the fruits of our labors, the sweat of our brows, the tears of our anguish, the joys of our associations, and the sweet smells of our successes. . . "
    No doubt I inspired others to wax eloquent. My bad, a momentary lapse though a grateful respite in these troubling times. Though the young salesman in question hasn't suffered the slings and arrows, he shall and be a better man for it . Adversity does build strength though I'd pass on the education in a NY minute.

    Pinheads always makes me think of Joey and the gang . Good fortune in '09.
  • jonanongjonanong Member Posts: 6
    Thank you everyone for all your advice and wisdom.

    I am going to take it to heart and stay in the restaurant business. The business is not underperforming, it just has a lot of potential and I want to tap into that. The floor traffic is doing alright, I would like to expand on my to-go services though. The area I am in has a lot of busy people with too little time and I know they would appreciate the convenience of delivery and an alternative, healthy, choice to fast food. On one side of the restaurant their are a lot of hotels and businesses such as Microsoft, on the other side we have residential living. My customer base is great it seems like once they taste the food they always return, so retainment is not an issue.

    It seems to me both car sales and running a restaurant are very similar; find prospects, sell, retain, repeat with the inclusion of repeat and referrals. By the way, how is the economy affecting everyone in car sales. Business at the restaurant has been slower lately, but I believe that is due more to the weather, snow, rather than the economy.

    Jonanong
  • ral2167ral2167 Member Posts: 791
    Sounds like we have a future episode of Kitchen Nightmares in the making.
  • driver100driver100 Member Posts: 32,594
    It seems to me both car sales and running a restaurant are very similar; find prospects, sell, retain, repeat with the inclusion of repeat and referrals.

    I took a sales course once and the most important thing in business is "SALES."
    Think 2 great artists, Talouse Lautrec, fantastic paintings that are worth millions of dollars today - died penniess. Salvadore Dali, great painter, probably not any better, multi millionaire because he could get publicity and knew how to sell/market himself.

    Good luck jonanong, it sounds like you have made a good decision. If you have good food and good value, do some marketing, it's better to build up the restaurant. And if you aren't struggling at the age of 21 you have lots of potential.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    Get a BMW - it's like riding on rails but you can still steer it!

    You mean BMW's sway back and forth and have a clickly clack sound? SW

    If they come with a conductor and a porter, I want one of those.Richard

    LOL guys!

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    so what you are saying a car that is reasonbly priced, lasts a long time and is cheap to repair is a bad thing. ok i get it, not.

    No, I am saying that a car that is reasonbly priced, lasts a long time and is cheap to repair makes a good taxi cab or police car or workhorse....it doesn't give me much driving pleasure. It might not be as technologically up to date as well. Taxis and police cars and rental cars usually come from the cheapest source, not necessarily what most people would want to buy for themselves.

    By the way, I am not putting these cars down...they are ok for the markets they are used in. I kind of like those big cars from the 80s and 90s, I do think you should look for every safety device you can afford...especially if it comes as standard equipment, Maybe manufacturers who put all the airbags and SC and ABS on their cars want their customers to survive an accident so they can come back and buy another car one day. :D

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • jipsterjipster Member Posts: 6,299
    Here, there is a $1,300 dealer discount in addition to the Employee Pricing and rebate. That is what the dealer won't budge on-

    Only $1,300 difference??? I was thinking it was around 3 or $4,000. I'd go ahead and get it if I were me Richard. You don't want to be lumped into the same category as jmonroe and his dining room set fiasco do you? This forum has room for only so many misers... me, snake, jmonore, probably another 2 or 3 closet misers ... so get a going! ;)
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • isellhondasisellhondas Member Posts: 20,342
    I've never been able to understand why the color of a car can be such a big deal to some people.

    Black is a horrible color! It shows every scratch and swirl mark. It's hot in the summer.

    I just don't understand, but that's me.
  • percussionistpercussionist Member Posts: 204
    If black is what you want, get black.

    If they are so popular with Limo and Funeral companies, offer your services to a couple of them nearby until you make $1300. Then it's an even wash!

    All kidding aside, I have worked for several limousine companies over the past 12 years, and only one ever used GM's. (It was a very small business with only 6 cars). Almost all limo companies use Town Cars or Devilles - some high end companies will carry Benz E Class also. Just food for thought - I don't know how "in demand" those are for limo and funeral companies (also, many funeral homes do not own their own cars - they rent services of a limo company including hearses).
  • driver100driver100 Member Posts: 32,594
    If black is what you want, get black.
    If they are so popular with Limo and Funeral companies, offer your services to a couple of them nearby until you make $1300.


    Too bad they don't have those $500 paint jobs around - or do they?
    My brother in law painted his pick up with a roller.

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • traindrivertraindriver Member Posts: 328
    I personally think the whole funeral parlor bit is a bunch of baloney which is why I located him a few in our area. Several seem to be available in a tri-state area. If Richard is serious, I think its time to pursue other dealers to fact check what is being told to him. I find it hard to believe that there's a long line of grave diggers and taxi drivers with their noses pressed against the plate glass window all across America in search of the elusive black GM.

    I am guessing that a limo or taxi service would be more interested in a clean late model used one, since they are going to mile them up and drive them into the ground anyway. If the car is out on the road making money, they will burn through the new car warranty too quickly to get much benefit from buying new. (hmm, IIRC the warranty is different for "service" vehicles?) The funeral homes around here have Lincolns and Cadillacs; I do not recall any GMs.
  • joel0622joel0622 Member Posts: 3,299
    I am guessing that a limo or taxi service would be more interested in a clean late model used one

    You don't get the tax write offs on used cars like you do a new one.
  • traindrivertraindriver Member Posts: 328
    Good point. Would the write off be better than buying a heavily depreciated used one? Snake?
  • jimbresjimbres Member Posts: 2,025
    I find it hard to believe that there's a long line of grave diggers and taxi drivers with their noses pressed against the plate glass window all across America in search of the elusive black GM.

    LOL! Great line!
  • graphicguygraphicguy Member Posts: 14,130
    Richard....I'm not convinced that any dealer, who's holding out for more $$$$ just because of the color, is one I'd want to deal with.....especially for the reasons the dealer states. Funeral cars are normally a special order item, anyway.

    When it comes to incentives, I've never seen an ad stating that the incentives are valid for the model, with the exception of "black cars", either.

    I don't know that the "limo" business is really that hot right now, either.

    Besides, both of those markets usually go for Lincolns and Cadillacs, not Merc Gr Marquis.

    Bottom line, the dealer has no black Gr Marquis in stock. They don't want to get one from another dealer. And, by way of dissuading you from buying something they don't have in stock, they're stating that black ones are more expensive. They're trying to move inventory they have, not inventory they don't have.

    As you say, Merc isn't the only brand that makes black cars. While not RWD, how about a nice Buick Lucerne? I'd also be curious what your Merc dealer would say if you told them you found a black Buick that you like, also? I wonder if they'd change their tune?
    2024 Kia EV6 GT-Line AWD Long Range
  • graphicguygraphicguy Member Posts: 14,130
    Black is a horrible color! It shows every scratch and swirl mark. It's hot in the summer.

    I just don't understand, but that's me.


    Wait a minute isell.....my Accord is black/black. ;) It's pretty dirty right now, but so is every other color out there around here.

    Truth told, it is a bit more difficult to keep clean. Swirls do show up a little bit more. But, once/year, I've got a guy who buffs it for me (of course mine's only 6-7 months old).

    A/C is good in it. Hot sun, I found out that holding the button down on my remote rolls down all the windows and opens the sunroof to exhaust the hot air (doesn't do much for all the hot air I generate while in the car, though) before I get in and start it up.

    I do understand what you're saying though. Black cars need a bit more care. Automated car washes aren't kind to them, either. I used to be much more anal about washing/waxing them. Not so much these days. One wash/mo. Two details/year. And, I'm happy.

    When they're clean and shiny, there isn't a better looking color. Keeping them that way is another story.

    Personally, I lean towards the darker colors, sometimes brighter colors. Silver and white (the colors that show the least amount of dirt) don't do much for me.
    2024 Kia EV6 GT-Line AWD Long Range
  • jmonroejmonroe Member Posts: 8,989
    I just don't understand, but that's me.

    That’s because you’re a seller not a buyer.

    FWIW, I don’t want a black car for the same reasons you mentioned but isn’t that why they make chocolate and vanilla? :confuse:

    I also don’t think Black cars are in such high demand. Maybe this dealership thinks Richard has hot pants for this car and is waiting to see if he flinches. For that reason alone I’d be looking elsewhere.

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • isellhondasisellhondas Member Posts: 20,342
    Oh, I agree with you. Nothing looks better than a clean, shiny black car and I've had my share of them.

    They just don't age well.
  • isellhondasisellhondas Member Posts: 20,342
    Black is a love it or hate it color. No middle ground when it comes to black.

    If a dealer knows he has the only black car in the area and he knows he has a buyer who HAS to have black, he knows he has a captive audience and he is liable (for good reason) to hold out on the price.

    He also knows he isn't about to trade it to another dealer because he knows who the shopper is! :)
  • traindrivertraindriver Member Posts: 328
    How about an asking price of $17,990 for a 2008 with 3,600 miles? check your carspace email for details
  • joel0622joel0622 Member Posts: 3,299
    I sent the info you asked for.
  • murphydogmurphydog Member Posts: 735
    Guys, I have a new 2008 car with out the child safety locks on the rear doors - I thought all 4 doors had this feature? I see that the 09 version of my car does indeed have this feature.

    My 08 has a small hole in the door just like the 09, but the little switch is missing. The other 08's I looked at were the same?

    Any sales folks able to offer some clarity on if this is a required item, or more of a courtesy item?
  • joel0622joel0622 Member Posts: 3,299
    What flavor do you drive. I know on a Ford it is standard
  • tidestertidester Member Posts: 10,059
    You mean BMW's sway back and forth and have a clickly clack sound?

    driver100 must have been referring to German rails which don't do the clickety clack. :P

    tidester, host
    SUVs and Smart Shopper
  • driver100driver100 Member Posts: 32,594
    I don’t want a black car for the same reasons you mentioned but isn’t that why they make chocolate and vanilla?

    I prefer chocolate with peanut butter. :)

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

  • driver100driver100 Member Posts: 32,594
    Besides, both of those markets usually go for Lincolns and Cadillacs, not Merc Gr Marquis.

    Somebodies got to do the more economical funerals! :)

    2017 MB E400 , 2015 MB GLK350, 2014 MB C250

This discussion has been closed.