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Will never be a recall, not a safety issue, and most of the failures occur after the warranty period, in my case four years and 60,000 miles.
Our only avenue at this point is to contact the FTC and if they get enough reports of the same problem they will have a team of attorney's follow up on the problem...So if any of you who have had your A/C replaced either free or otherwise and want the repair covered partly or in whole when it does happen again, you need to take the initiative, be proactive, and make a phone call-Please see my message #286.
You've taken the time to contribute here and the information is very helpful. Now please take a few minutes to possibly contribute to resolving this costly problem. If this forum is only an avenue for you to vent, plan on coming up with another $2000 (more or less) in a year or two.
We all need to contact the FTC-Federal Trade Commission-I spoke with a rep and told him about this site and how many people are reporting the same exact problem with their a/c systems and how regardless of whether people are in or out of warranty that Honda will initially deny they've ever heard of this problem and then either pay all, part, or none of the repair.
All complaints are entered into a data base and the rep said if they get enough complaints,that they have lawyers who will further investigate the claims. So, now it's up to all of you-even if you've been partially compensated, they need to know.
Call the FTC-Federal Trade Commission-Bureau of Consumer Protection at 1-877-382-4357. I'll even give you the prompts to talk to a real person. Press 4, then 5, then 2, then 3 and you will be on hold for a rep.
Keep this forum posted if you've made the call
"The compressors were countermeasured and the replacement parts were improved. The 06 CRV will not experience this problem."
What I can't understand is, if Honda is not aware of any problems, as they repeatedly claim, with the A/C systems in the older models, why would they opt to change this in the '06 CRV's?! :confuse:
GOOD LUCK!!!
Off to the dealership with it Friday where the service rep mentioned that they had seen a few blowen compressors recently when asked if AC system failures were common.
update to follow...
I wouldn't say they over-charged you hours.
I bought a used 04-CRV in september and the dealer (Indy Honda) did not tell me that the A/C was bad and made me sign the As-is document. When I went home I suspected that the A/C is not getting cold so I made a check from the dealer and found that the copressor had blown and metal contaminated. The dealer said he wont do anything as I have signed the as-is document. then I called up american honda and they investigated the case and the dealer told them that I knew the a/c is bad still i bought the car (which is a lie. why shd i buy a bad a.c car) american honda declined to give any kind of assistance. i called up dealer 100 times but they are not ready to take up the expenses and neither honda is. what should i do now? i have been decived by the dealer. should i file a law suit against the dealer? what do u suggest?
If someone wants you to sign a "as is" document, never buy that car. There is a reason they want it signed, and always it has something to do with repairs needed, and a big cost....
I'd check with your local state's consumer affairs department or attorney general's office for advice.
Hopefully this might help you and some others next time you go looking to buy a car. Remember to check those compressors and AC Systems before you sign on the dotted line.
I have opened a case with FTC as stated in message #330.
If Honda knows that they have a problem with the A/C which comes up after the warranty has expired they should do a recall. (but they deny this fact that the a/c has problems inspite of so many complaints) . We should all open a case with FTC so that in future this is a lesson for the companies.
That's what I've been saying for a few months now. I know some of you have done so, but I am so glad to hear someone else say how important it is for the lot of us to push this issue-I think going via the FTC is our only recourse at this time-hopefully if everyone else takes just a few minutes to open up a case, even if they've gotten their repair partially or totally covered, it may protect many car buyers down the road.
I've noticed a slowdown in the number of complaints, but when the weather heats up again, I suspect the numbers will multiply...
Call the FTC-Federal Trade Commission-Bureau of Consumer Protection at 1-877-382-4357. The prompts to talk to a rep. are: Press 4, then 5, then 2, then 3 and you will be on hold for a rep
Good Luck!!!
A company could issue a voluntary recall or they could do goodwill repairs. Honda appears to be doing the latter.
Check out other problem forums on Edmunds to see how they treat their customers when they have problems with an out of warranty vehicle. There are owners of so called premium brands (Volvo for one) who have received no assistance with similar problems.
I think it is illegal to force people to do something they don't want to do. So, what kind of a gun were they holding to your head when they made you sign the As Is statement?
I think you should report them to the police.
"We should all open a case with FTC so that in future this is a lesson for (all) the companies."
Above all, the Edmunds.com website provides valuable information. Yet without this forum found within this site, most of us would never have known that there were other CRV owners who were experiencing the EXACT same problem on vehicles only 2-3years old.
It's a big blunder to any automaker that an a/c system only used seasonally for most, fail in such a short time, regardless of miles. But for a company to deny that there are any problems reported (when one does exist) and then require their consumers pay any part of the repair is unethical.
I think it would be monumental if this forum were a catalyst in protecting auto buyers of ANY make vehicle, via the FTC for example, the opportunity to come together, become informed, and fight back against companies who equip their product with faulty/defective parts.
You said:
If Honda knows that they have a problem with the A/C which comes up after the warranty has expired they should do a recall.
I told you that this issue does not warrant a recall.
Best of luck with your case.
Still is. Some just never open that book.
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I make this comment because without this website, I would not have received nearly $1,000 back for the replacement of my A/C compressor (from Honda North America). Note- I had already received a discount from my dealer, so the additional money covered ~2/3 of the cost. I could not get a complete recovery of my money, since the CR-V has over 80,000 miles on it... nonetheless- I am grateful. This website has been MOST beneficial.
To those who have A/C compressor problems... definitely contact North American Honda and tell them about your problem... then mention this website!
Regards,
Brian Davidson
I would be grateful to Honda for covering a repair on a vehicle well out of warranty. Cruise the threads here to see how Ford, or GM or Volvo, etc. handle similar problems. Hint: they don't. Honda stands by their vehicles.
Main components replaced were compressor, clutch, and condenser. Total parts around $1100 (no charge). Total labor just over $500.
Not sure at this point if I will pursue this further with American Honda.
I was persuaded and decided to give a Honda a try and had I seen Honda cover these repairs for everyone, I would have never purchased a vehicle by any other name. And I would have recommended, no, insisted that my children, who are just shy of driving age, buy a Honda as well. Had my vehicle's problem actually been related to excessive use or mileage or abuse, I would even be more understanding.
Fact of the matter is, Honda really has no excuse not to cover any of the repairs I've read on this forum 100%. Most of the vehicles reported here were just out of their warranty period and none that I remember over 5 years old at the time of the "blow-up". Reliability is one of the reasons we chose to buy these vehicles in the first place. It's shameful Honda is using the "out-of-warranty" excuse for a defect in a system that is used only a few months out of the year by the majority of car owners.
Again, good luck!
MNF
You do know how many 2G CR-Vs have been sold don't you? How about how many people have had an AC problem? An insignificant percentage in the grand scheme.
As I've said numerous times, find the problem boards for other manufacturers and see how they are treated when they have a problem. For most, Honda has done very well for them in covering a repair on out of warranty vehicles. How does your business handle a five year old problem brought to their attention? They probably don't. Most people wouldn't bother even mentioning it, but for some reason people think automobiles should be infallible, which isn't the case with such a complicated machine.
Good luck with your Toyota. My father's Corolla had a problem with it's AC (ironic isn't it?) and a few other things as well. Hope yours is as perfect as you expect.
I've never taken your HO's seriously as I know you have some sort of "vested" interest in Honda. I understand it is difficult for people to see things with a proper/sympathetic perspective when their views are clouded by a green haze...I forgive you-Good Bye-Will check back here in the nice hot summer months (Maybe mid-July) to see this forum easily double in size.
Toyotas tend to drive smoother but not have the handling of the Honda. I prefer the Honda approach.
One either likes the CR-V seat, or one doesn't; there is little in between. I liked it.
I and my family took a number of 2000+ mile vacations in our 2003 CR-V, and had no complaints about the seats or anything else about the vehicle. It performed well on and off road, and returned about 26.5 MPG @ 80 MPH and 31 MPG @ 60 MPH. BTW, I am 6 feet tall with long legs - hardly a "small person".
I encourage everyone to try out every possible vehicle of the type they want to buy, then decide which one fits the individual need.
plain and simple the car is junk rides very hard
the ac unit stops working two grand to fix it
the car is so loud
honda really messed up with this car it really is a junk box
i hope they make the newer ones better
i will never buy honda again
Good Luck
MNF
I've been around forums for a long time but am not sure what HO is. Care to enlighten me?
Sorry you don't take my posts seriously. No problem, like I just go to the other manufacturers problem boards and see how they treat their customers when they ask for a repair on an out of warranty vehicle.
I forgive you-Good Bye
Thank you for the salvation, it's especially appropriate at this time of year.
Will check back here in the nice hot summer months (Maybe mid-July) to see this forum easily double in size.
And IF people are having a problem it could be on a six year old vehicle and Honda will most likely do the right thing as they already have been doing. Let us know how Toyota handles your problems when you are out of warranty.
Good bye to you.
Dear Mr.Gurjeet,
I had purchased this Honda CR-V RVI AT on the 30th Jan 2004 in my company M/S Sparrow Electronics Limited from Whitefield Motors Pvt.Ltd .This vehicle has hardly run 20,000Km and been undergoing regular service at Whitefield Motors Pvt.Ltd.
I strongly feel to bring notice of the vehicle failure and seriousness of the matter to Honda as the failure had LIFE RISK at stake.Please note the brief of the incidence as below:
I was returning back from Levelle Road to my residence after a round of golf on the 19th Nov.2006,Sunday and while on the Richmond Road at a speed of around 40km/hr I felt total loss of control on the vehicle and loss of power in the steering wheel and panic set in my self with great difficulty could get the vehicle at left side of the road since I was on a down slope.I could not do anything further as the vehicle came to complete halt and blocked the left part of the road at an 60 degree angle.
Lot of other vehicles coming behind had to engage sudden brake and luckily I did not get banged out.People came out and started charging at me thinking of rash driving without any control on the vehicle and looking at my state of shock and perspiration.But once I could regain my temporary loss of mind I explained the problem they tried to extend help.
I tried to restart the engine which refused to budge so closed all knobs and tried and the engine came alive and I could move the vehicle inside the narrow lane ,composed myself and started moving out and in the meantime switched on the A/C knob and to my shock the vehicle stalled again.Hence ,I could understand the problem is to do with the air-conditioning system which is loading the engine and instead of any safety circuit breaker getting engaged which should cut power to the A/C system the whole engine would get stalled in fraction's of second.
Hope, you can understand the seriousness of this incidence and possible life risk if such a failure happens at very high speed on a highway.Definitely,I skipped heart beats and now when I narrated the incidence to my family they suggest I don't even use this vehicle ever again.In light of this major incidence I suggest a complete "FMEA" analysis be conducted on the vehicle by Honda and a report be submitted to me assuring no such incidence can ever re-occur in this vehicle or for that matter any other vehicle of Honda since I have another Honda City CTV model which my brother uses.
I have been proud owner of HONDA as a BRAND and this incidence has shaken me totally when I recall the experience.The feeling is more scary now in retrospect as anything could have happened.I can only thank GOD for keeping me in one shape.
Kindly,inform this to Honda top management and if required recall all the CRV units to set right such chance of failure because someone else may not have luck to his side on that day.
I TRUST THIS LETTER WILL RECEIVE DUE SERIOUSNESS IT DESERVES AND IMMEDIATE ATTENTION OF THE CONCERNED PEOPLE AT HONDA AS THIS RELATES TO BASIC SAFETY DESIGN FAILURE AND COULD BE A MATTER OF LIFE AND DEATH OF A HONDA USER.
with best wishes
Rajeev Sarda
plain and simple the car is junk rides very hard
the ac unit stops working two grand to fix it
the car is so loud
honda really messed up with this car it really is a junk box
i hope they make the newer ones better
i will never buy honda again
To the two bolded items: Who held the gun to your head when you bought the car?
Oh, and by the way, at 19, I think you know what punctuation is.
A $2700 repair on an a/c system after less than 4 years is unacceptable. Their (admittedly) faulty compressor ruined the rest of the system causing further damage. A reasonable company would step up and accept that and cover each customer as necessary.
We put up with the lousy ride and cheap interior because we thought Honda was a reliable vehicle. This is not reliable and neither is the way this problem is handled.
We have maintained the vehicle as per the owners manual and have not put the unit through unusual use. Living in Florida the system is used periodically all winter so it's not a proble of drying out seals. And, my wife prefers not to use her a/c when it's not too hot, so it doesn't get excessive use either (unlike my Nissan which gets heavily used and finally wore out a compressor after 6 years and did not damage the rest of my system - $800 repair).
So Blueiedgod and Drive62, what smart remark do you have for me! yes some things break on cars - but if they cause further damage, that is a major fault!!!
I wish I was Supported by Honda. But it is the other way around. I give them my money. I own a Honda Car (Prelude) Honda SUV (CR-V), Honda Motorcycle (Magna), Lawnmower, and other Honda stuff.
As to the problem, 25% for out of warranty repair is not bad either.
Was that offer through the dealership, or did you talk directly to Honda Corporate in Torrance, CA?
My Nissan went over 6 years and 75k miles before the compressor went but MOST IMPORTANTLY when the compressor failed it did not ruin the ENTIRE A/C SYSTEM!!!
I have never heard of any other cars whose compressors destroy the whole system. THAT is the issue here. I have had 7 cars over the years (I routinely get 120k+) and I have NEVER had a compressor do anything like this. I have only had to replace 2 of the compressors in the other 7 cars. Thank you NISSAN!!!