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We thought we had a fresh start after this repair. However, the vehicle continues to stall while driving. Thankully, after I pull over to the shoulder, I am able to restart it. Sometimes, instead of stalling, it spontaneously changes gears, unlocks and locks the doors, and then appears to go back to normal (all while driving). I told the dealership that the vehicle was not safe but, since they could not replicate the problem, they gave it back to me. Oh, and BTW, after testing it for several days, I picked up the vehicle after hours and, when I was half-way home I realized that the gasoline level was below 'Empty' line. Thankfully I managed to safely get to the gas station. Couldn't they at least put some fuel as a courtesy to the customer?. Anyway, the big issue is that we have an expensive vehicle that is not safe. What should we do?
1. The steering wheel "creaks" when I make turns. I don't think this should ever happen, especially when I have a little more than 3K miles on the vehicle. Should I be concerned? I was planning on having the dealer take a look at it when I brought it in for an oil change.
2. The fabric on the ceiling of the vehicle is pulling away from the trim piece at the driver side door. It just looks "cheap." I don't know how this can be fixed, but I will bring it up.
3. It sounds like my brake pads are starting to squeak and/or rub unevenly on the rotors on the vehicle's right side (not sure if it's the front, rear, or both wheels). I do not expect to replace my brakes until at least 15-20K miles.
4. Another minor issue, but it bothers me because it shouldn't happen: the door lock trim for the passenger door is pulling away from the door (when the vehicle unlocks). This should be an easy fix when I take the vehicle in, but it is another fit & finish item that never happened with my last vehicle.
This is the first American vehicle I ever purchased. I had leased an Acura TL before this and never had any issues with it. I had a used Toyota Avalon prior to the Acura and beat it to the ground, with only minor issues to worry about (adding 65K miles to it in less than three years). I hope I'm wrong about the things I'm seeing with the vehicle, but I am beginning to worry about the American vehicle.
I'm most worried about the potential brakes issue as well as the steering wheel. Should I be?
The Good:
- Very, very functional. Truly, the minivan for people who don't want to own a minivan
- Great 3rd row
- Plenty of cupholders, particularly for the kids
- 2nd row seats move fore/aft a little
- Good cargo space
- AWD is fantastic in the snow
- Solid, not spectacular, nav/radio touchscreen
- Nice residual value on the lease (good for me, bad for GM). They'll take a bath on this one.
The So-So:
- Seat heaters take forever to heat up and heat unevenly
- AC works very hard and is loud when it's warm
- Tires were shot after 40K miles. Would've liked to have gotten to 50K.
The Bad:
- GMC service. This is a family vehicle. It's inconceivable that the dealer expects, for warranty service, that you leave the car there with no alternate transportation. Never, never again GM.
- Temperature sensor was never right. If the car was driven for awhile and then parked in the sun, the temperature sensor actually went up. There were plenty of times we got in the car and the sensor read 126 (yes, 126). Even better, when it was cold the sensor stayed warm. So, when I used remote start to heat up the car when it was cold, when I got into the car the AC was blowing even though it was 20 degrees out because the thermometer read 61. It was snowing yet the gauge said 61 - I even took a picture. The dealer never got it right.
- Blower motor crapped out at 40K miles for no reason whatsoever.
- The recall over the heated washer fluid feature. A really, really nice feature that apparently had problems. GM's answer? We don't know how to fix it so we're just going to turn it off and give you $100 (yes, really).
And so, we bring the GM experiment to a close. Never again.
Now it is October and i just had a MAJOR problem come up again! 2 days ago water was coming from the front passenger area, near the glove box. We drove the car yesterday and parked in the garage. Later we heard noise in our garage and went in.......car was running. THIS IS SCARY!!! If we did not go and check on the noise, who knows what could of happend. Carbon monoxide poisoning!!!! We have a little girl whos room is right next to the gagrage, not to mention that she goes into the garage to play since we have toys in there. This is a real problem!!! I expect that my car should be turned off when i put it in park, turn it off, and have the keys in my hand. The car should NOT be running. So after we saw that it was running, we pulled it out of the garage and let it run until it killed the battery. We jump started it this morning and took it to the dealership once again.
Something needs to be done about this situation. Someone is going to die of carbon monoxide poisoning due to this water leaking situation that causes the acadia not to turn off.
I live in an area where it rains 75 percent of the time.......do i park it outside knowing that it will just leak again....or do i park it inside wondering if its going to run all night and kill us in our sleep? This is horrible....how can you create a vehicle that is supposed to be safe for your whole family but in reality could kill you because it has been made so poorly and there has been no recall.
Please respond if anyone has has this problem......i am currently taking the Lemon Law.
Something needs to happen, like a major recall. Someone is going to get killed.
Thank you for your post, and yes....we have contacted our lawyers and are going the Lemon Law route.
We are fighting
I am scared after reading your post. First my transmission coil went out at 4K miles Last week at 8K miles, my car broke down again. It is still in the shop and they just called saying it is the catalytic converter too. Did they figure out what the issue was with your car? I would like to tell the dealer now to check other things if there is a trend of issues following the same pattern.
Any advice would be appreciated. This is my primary car that we use for our children and I am worried about our safety if it keeps breaking down/shutting down.
Thanks
Laura
So, first transmission coill out at 4K miles
Second, catalytic converter
And now undiagnosed misfiring on the engine
Any ideas anyone?
You stated that they replaced a transmission coil. Never heard of that either. Is that what they wrote on the service order?
I don't doubt that your Acadia is having issues. I'm just wondering if the dealer is competent enough to work on it.
They first found a catalytic converter fell apart inside the car and was pushed out of the exhaust. They replaced it but the engine was still "misfiring" they said. Today they called and said a second catalytic converter is not operating properly. So, they are going to replace it tomorrow and do the diagnostics again to see if that solves the problem.
I am also worried what damage to other parts of the car happens if the catalytic converter just falls to pieces while the car is driving.
Another person had posted on this forum having issues both with a transmission coil being replaced, then he had problems with a catalytic converter. Eventually it led to a replacement of the engine. So I am fearful this might not be the end of the mechanical troubles for me.
1.Heated Seats not working
2. Engine light on. (Wire missing from engine)
3. Engine light on. (Dealership claimed dirty oil. Oil life was on 57%)
4. Engine light on (Dealership had to replace timing chain. 16,000miles)
5. ABS lights on and car braking thumping like it was on ice. Nice sunny dry day 80 degrees.
6. ABS lights come back on before getting to corner after dealership fixed.
7. Steering Wheel whining noise
8. Decrease in Power after they replaced timing chain
9. Recall on the heated windshield. No replacement you will lose this feature.
10. Gas mileage is 14-16 mpg on highway mileage.
GM only wants to give a $100 service coupon for all the headaches. Going thru lemon law arbitration now. :mad:
Don't buy the Acadia!! Save yourselves some headaches.
So do i a). park it outside knowing that it will leak and damage the fuse box or b.) park it inside the garage and die of carbon monoxide poisoning?
Warning for everyone who has leaking problems.........make sure your acadia is turned off. Mine will run when it is put in park and key are out of the ignition. This can kill you if it is parked in your attached garage.
This need to be a class action suit. Im serious people.......this car will kill sooner or later.....sure glad it wasnt me 3 weeks ago when i went out to my garage and my car was running. My 2 year old room is right next to the garage. That was the last straw.....and now im speaking out.
There is a noise comming out from the front wheels after crossing the jumps. Initially it was observed with bigger jumps but now its getting increased.
Please help or at least tell me if its critical to be fixed soon or can be fixed a bit later because I have to travel around 2000KM starting in few days.
Thanks!
I am done with all GM vehicles. I have owned 6 among several Nissans, Fords and Infinite vehicles. I have only had issues with 2. Both GMC. Avoid all GM vehicles. They just want your money and will give you crappy customer service. Yes I'm bitter but when you pay $45K for a vehicle is it to much to want it to start?
All they have to do is the right thing and buy back the vehicle. They know that some vehicles will just have problems. It is part of the assembly line process. Not everything is flawless.
Please e-mail me with your case number and user name. I would like to look into this further.
Christina
GM Customer Service
I did get the extended warranty on the vehicle but not with the intention of using continuously on a issue that the dealer cannot duplicate. I have always hated bringing my vehicle to any dealership regarding an issue, even on something as small as rattle, and the technician putting cannot duplicate the issue.
I have sent an e-mail to your profile e-mail and included my vehicle VIN number. I will try to remember and follow-up tomorrow with the case number if you cannot locate it via the VIN. The e-mail also includes my cell phone to discuss.
When you get the 14MPG what is your average speed? That will help you better determine why your mileage is so low. It doesn't take much time sitting in stop and go traffic, cold weather, etc to bring your mileage down in a heartbeat.
Other items to think about are:
1. Is your tire pressure set a factory recommendations or higher for best performance?
2. Do you drive all gas and brakes? Every drive with a light throttle or coasting when coming up to lights?
3. When you get on the highway and set the cruise on say 60 or 65 and then reset the instant mileage what does it show if maintain that speed for say 15 or 20 miles?
4. Do you have the vehicle loaded with a bunch of extra crap that is like driving around with a full loaded vehicle of people?
5. What is your typical drive like? Lots of hills, avg speed
Finally, are you going by the onboard computer or calculating manually?
I apologize you are experiencing these problems. Can you please e-mail me with your VIN, current mileage, involved dealer, complete contact information including a good number to reach you, and a summary of your experience/concerns (including those codes if you have them). I want to look into this further for you.
Christina
GM Customer Service
I always do the oil change at 3K - 3750 and the OLM is around 88%. That neglect on proper maintenance could be causing your problems and not a bad vehicle. At least your problem is reproducable so when you bring it in the dealer cannot deny it does not exist. My issue is a different story.
If there is sludge in your motor, 3000 miles OCI will not clear it. The only solution at that point would be to replace the motor. If there is sludge and the "knock" is from the lower part of the motor the main bearings have been damaged and the engine will have to be replaced. Course you are under warranty so the dealer may be trying to stall the inevitable repair.
If you have an independent mechanic, one who you can trust, have them check for sludge. You don't want to be without warranty should you need to replace the motor.
Christina, I sent you an e-mail about this asking a few questions. Please answer when you get a chance.
Happy Thanksgiving everyone!
Have you requested a service technician to ride with you to see if the problem occurs? I would also recommend asking if they could put a code reader in your vehicle for when the problem occurs. I would definitely recommend looking into these options at your dealer. Please keep me updated on your progress.
Christina
GM Customer Service
Mine's leaked but no bubble.
The problem occurs sporadically--sometimes a few times a week, and then not for a week or two. Therefore, riding along with a technician would most likely be ineffective. I will inquire about the code reader. Thank you for your attention. It's refreshing to see that GM has this kind of outreach to the customers--the dealership has not been responsive to our concerns.
tidester, host
SUVs and Smart Shopper
According to this reference HID runs over 4000°K; while Tungsten-Halogen runs around 3000°K. And, technically, they don't burn (oxidize) else they'd be depleted in seconds.
---------------
That is not their "heat" temperature. It is their colour temperature.
4000K is a bluer white than 3000K. 3000K is fairly yellow.
For photo work, I calibrate my LCD monitor to either 5000K or 6500K. 6500K is supposed to be most like the color of natural sunlight.
Those really "blue" HID headlamps.... their color temperature is likely somewhere around 8000K to 10000K.
.
tidester, host
SUVs and Smart Shopper
It happens to me and it scares that heck out of me. Since we all agree on that this phenomenon exists, does anyone know if GM has put out a fix for this either officially of by way of quiet recall?
Of the 178 TSBs out there are two that relates to the power steering pump. One details pump diagnostics and the other pump whine noise. None relates to loss of steering. Pump failure will leave you with steering just not power assisted.