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Comments
Have you shared that detail with IFS?
Assuming everything is exactly as you said it is, I would take two steps:
(1) Reach out to Infiniti Customer Care and explain the situation step by step. I can't see any world where it is allowable to sign and file a lease for a different VIN then the one you're taking. Which VIN does IFS have in their system?
(2) I'd consider reaching out to your state attorney general's office.
My reasoning for the above is not the lease money factor - you signed the paperwork and if it shows the increased interest rate and you agreed to it, you're stuck. My reasoning is because of the bizarre handling of writing and signing a lease on a vehicle different from the one you ultimately took delivery of.
IFS said any verbal agreement between the dealer and me, it was between the dealer and me, IFS is only the bank that buys the car.
Your other option is to consult with a Civil attorney in this matter. You are currently paying for a car that is technically not yours (wrong VIN). My guess is if you tell the GM you'll be consulting with an attorney on this matter because you are currently paying a lease on the wrong vehicle, they'll be inclined to listen. And if not, take this to the owner of the dealership.
The takeaway here for the future is that you should never ever feel pressured to sign anything at the dealership. If something doesn't feel right, which clearly was the case here, you should have walked away.
And, write up a Yelp! review and post this story on as many webistes as you think necessary. The bad publicity won't do the dealer any good.
You look to be in a difficult position, but keep chipping away at it. Be patient, and polite, even when you want to chew nails.
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2015 Subaru Outback 3.6R / 2014 MINI Countryman S ALL4
I wonder if the dealer is digging in so hard because they violated rules that they don't want to be caught at? And were just hoping to send a new VIN over and pretend it was a typo or something?
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
Can't help but think that the dealership is trying to intimdate you into doing a deal.
How about going to the BBB, and,or going to a local TV station's consumer advocate. No business wants to see themselves on television with extremely negative publiicty.
2013 LX 570 2016 LS 460
2013 LX 570 2016 LS 460
The dealer cannot, under any circumstances, alter the residual value. It is set by the bank. It is non-negotiable.
Period.
The only way the residual would change is if the lease term and/or miles per year changed.
Can you post an image of the contract for us?
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2015 Subaru Outback 3.6R / 2014 MINI Countryman S ALL4
Looking for MF and residual for 2017 QX60 - AWD with Premium Pack and Premium Plus with Driver assistance in New York. 39 months and 15,000 miles. Thanks.
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2015 Subaru Outback 3.6R / 2014 MINI Countryman S ALL4
There are plenty of lawyers that will give you a free consultation. After that, advice and maybe a strongly worded letter to the dealership and IFS will take care of it.
In the meantime, call IFS, tell them the dealer has committed fraud, that you never took delivery and don't have an Infiniti vehicle, and that you'll never pay that bill. That they can't repossess the car from you, because you never took delivery.
Don't take no for an answer... ask to speak to a supervisor, then their supervisor. Say the words "bank fraud" a few times.
You don't have to sue these guys... just keep calling IFS and tell them you aren't paying for a lease that was never completed. No delivery + no money changing hands = no contract.
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this is just the weirdest situation.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
Run away from this dealer as fast as you can. They're committing fraud (putting in an incorrect vin# on a legal lease contract). Personally, I'd send a letter to our Attorney General's office and cc the GM of the dealership stating exactly what you stated here.
I doubt very seriously anyone is going to report anything negative on your credit report, but in the off chance they do, dispute the report with the credit reporting agencies.
I hate these games dealers play. I'm surprised they're still pulling this sort of garbage.
You have a lease term sheet on a car that has the wrong VIN# on it. It's a null and void contract because it's incorrect. You're not liable for anything.
Here is the first page of the lease contract.
No vehicle + no money = no deal.
If you didn't take delivery, there is no deal. (I am not a lawyer)
I encourage you to see an attorney. It shouldn't cost much to get a little advice and a strongly worded letter sent.
And, this is a good reason to have a relationship with an attorney. Basic stuff. Anyone that does your will/estate planning can handle this.
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2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
Do we all know the name of this dealership so we can avoid them?
If this isn't shut down soon I'd definitely get a lawyer.
2013 LX 570 2016 LS 460
This deal was done at the Infiniti of Nashua.
Just to confirm, you have or have not given them any money at this point?
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2015 Subaru Outback 3.6R / 2014 MINI Countryman S ALL4
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2015 Subaru Outback 3.6R / 2014 MINI Countryman S ALL4
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Certified letter to the dealer and to IFS explaining the situation as suggested should get the ball rolling. Curious what the attorney says.
Now if you plan to purchase a leased car at the end of the lease period, then you will pay more with a high residual at that time. But however much more you pay for the purchase will have been offset by what you saved during the lease period.
So a high residual is good for the "buyer-lessee" regardless of whether or not the car is purchased at the end of the lease.
Having posted the details of the lease, someone here should be able to tell you if the Gross Capitalized Cost and the Money Factor (Interest Rate) are reasonable.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
No automobile purchase/lease contract is binding if there is no money or vehicle changing hands.
Find a better lawyer.
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And find another dealer to use for service.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
2017 QX60 premium plus package/theater package/driver assistance
MSRP $54,595
39 mo/12K
58% residual ($31,665.10)
MF .00116 (base rate)
We have a 2015 QX60 lease that ends in June (we are at our mileage now and they gave us a 2K buffer) they are offering to waive the $395 disposition fee, and the rest of our lease payments
we pay $3000 down for $635/mo $4000 down $607/mo
They need the car sold by 1/31 to honor this pricing.
NY State