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Stories from the Sales Frontlines

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  • jmonroejmonroe Member Posts: 8,989
    What type of weather isn't BBQ friendly? I have fired up the grill and cooked in everything but a tornado and a hurricane.

    I’m with you and ‘rover’ on this.

    For many years now I’ve used the grill year round. I’ve shoveled a path to the grill more times than I can count. In my opinion, why ruin something by putting it in the broiler. In fact, the only time Mrs. jmonroe has had to turn on the broiler is when I didn’t pay attention to the propane level and it ran out before the last wiener was done.

    Talk about doing something right a thousand times and then screwing up once every few years; man you otta hear her then, well maybe not. :cry:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • jipsterjipster Member Posts: 6,299
    Courier Journal? Don't you know that the proper name is Communist Urinal?

    After the recent editorial cartoon depicting all Kentucky voters as racist... I would agree. :mad:

    It use to be a good paper. Seems to have sunk to the level of the National Inquirer the last decade or two.
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • jkinzeljkinzel Member Posts: 735
    I wonder if we're past the era of lots of disposable income for folks trying to be "urban" by putting huge chrome wheels and all kinds of bling on their over-sized vehicles and their not-so-oversized vehicles.

    After watching the news last night you might be correct. A large national food bank said that (anyone correct me if I’m wrong) that they have had a 50 % increase in people getting food and most are middle class. I was also under the impression most were single parents, but I was fixing diner at the time and missed some of it.

    When the middle class has to start using food banks something is terribly wrong.

    From What I could see, most people drove to the food bank in a new car than my 1993 Explorer. Does this keep it on topic?
  • houdini1houdini1 Member Posts: 8,351
    Along these same lines, I read an article in the financial section this morning that said the price of gasoline is still rising in the U.S. even though the price of oil is going down. Why you ask? Worries about the decrease in demand in the U.S.

    Are you kidding me? :sick:

    2013 LX 570 2016 LS 460

  • [Deleted User][Deleted User] ColoradoPosts: 0
    What type of weather isn't BBQ friendly?

    I'll give you that, what was I thinking???

    I was referring more to activities after the BBQing takes place. It was't the best day to sit around eating burgers and brats in the wind and rain.
  • dino001dino001 Member Posts: 6,191
    Remember, price of crude quoted in newspapers on the markets is for future delivery, usually fewm months in advance. It's quite reasonable to assume the current gas price does'n reflect $130/barrel yet. There is always a lag between crude spikes and gas price. Bottom line - worst is yet to come, even if the crude does not go up or goes down a little.

    2018 430i Gran Coupe

  • houdini1houdini1 Member Posts: 8,351
    Yeah, right! And I have a bridge to sell ya.

    That all sounds fine in theory but in practice it seems that prices go up immediately just on speculation (Oh no, something bad might happen) and they come down much more slowly even on things like actual decreases in the price of oil.

    Also your screen name makes me doubt your objectivity somewhat. :)

    2013 LX 570 2016 LS 460

  • jmonroejmonroe Member Posts: 8,989
    It's quite reasonable to assume the current gas price does'n reflect $130/barrel yet.

    Not really.

    If it weren’t a commodity that’s the way it would be but they pretty much charge tomorrow what they pay for it today. Just like the tree products that are in the yard and on the shelves at the lumber yard. They sell their inventory as if it was cut down today; actually when they see an upward trend for a week or so. However, the oil companies don’t wait as long as a week to pass it on to us.

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • dino001dino001 Member Posts: 6,191
    Ha, ha - I got that name while in elementary school after the Flinestones' pet. BTW, I designed the bridge you want to sell me ;)

    Seriously - I have watched prices at the pump and there when crude already moved from $80 to $100 bucks the pump did not move yet. Then couple of months later it did. The thing is, meanwhile there was a new $100-$130 run in making and media ramped up the "OMG, crude is up" coverage. Once market is primed for gouging (consumers expect the pain), the refiners may freely hike the prices on that anticipation. Without that OMG coverage, the pump moves would have still be trickling week by week, always lagging the crude, as they did in the past.

    Year ago crude was (I think) 70 bucks and gas was just below 3 bucks. Now crude is 130 (85%) and gas is around 4 (40-50%). I speak from the memory, so the numbers may be inaccurate, but you get the picture. IT usually LAGS - the anticipation move is only during disasters (hurricanes) and OMG coverage periods.

    You're right - the move down always seems to be really delayed and slow, but that's only because we are conditioned to take low prices for granted and complain when something goes up. Just a human condition.

    2018 430i Gran Coupe

  • stickguystickguy Member Posts: 53,461
    Dino, the cost of crude is just one component of the pump price. So just becasue crude goes up X% doesn't meant that the cost at the corner station is going to go up the same amount. They still have refining and distribution costs (and of course taxes) that make up a chunk of the price we pay.

    I have noticed though that when the price goes up in the futures market, the pump price jumps immediately, but if crude drops, it coems down much slower!

    There is a reason that oil companies are making huge profits, and it ain't because they are selling gas too cheap!

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • oldfarmer50oldfarmer50 Member Posts: 24,242
    "...When the middle class has to start using food banks..."

    Believe me, as a former social worker, I have seen some pretty well-off people using food banks. I remember back in the 80's when the government was giving away 5 pound blocks of cheese. A woman who owned a successful restaurant came in an demanded her cheese.

    She drove it home in a Lincoln Continental.

    Some of these people are just cheap.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • sterlingdogsterlingdog Member Posts: 6,984
    Well, it appears to have started again---gas theft. People are driving away from the pumps without paying, hosing gas from cars parked at home, hijacking tanker trucks, etc. Even the locked gas caps on cars don't seem to work in some cases. Thieves just cut the gas lines and drain you dry. They are becoming more sophisticated in ways to get the gas. Locked gas caps here run between $10-$15 each. I would imagine that gas cap sales are up and running. Perhaps a purchase of gas cap stock would be a good investment at this point. :P

    Is all of this going to pose a problem at your dealerships? Don't you keep about a quarter of a tank in each car for test drive purposes? Let's hear from the biz guys.

    Richard
  • british_roverbritish_rover Member Posts: 8,502
    that Escalade that I sold a couple of months ago.

    It was a 2003 ESV, the long wheel base model, AWD with all the toys and ONSTAR.

    It has just over 70,000 miles on it and we sold it for $20,000 and we didn't make a ton of profit on it either.
  • [Deleted User][Deleted User] ColoradoPosts: 0
    Yep, the best and brightest are after it again...

    Let's see if there's any gas in here...
  • verdugoverdugo Member Posts: 2,288
    The panic has started and the sheep are starting to run.

    Good. Usually that means the bottom is near.
  • sterlingdogsterlingdog Member Posts: 6,984
    I hadn't thought about stealing gas from boats. How dumb was that---checking gas levels with a cigarette lighter?! I guess motorcycles and riding lawn mowers will be next.

    Richard
  • jkinzeljkinzel Member Posts: 735
    "If you haven't got better sense than to check gas with a lighter or match to see the level of what's in it, or how much is in the can, I guess you deserve what you get,"

    All that and they didn't even get a Darwin Award. Your stupid act has to be fatal to qualify.
  • jmonroejmonroe Member Posts: 8,989
    Well, it appears to have started again---gas theft.

    I guess I’ll have to do what I did the last time…roped off the family German Shepherd to the gas cap door. Caught two right arms and what looked like a brand new pair of Nikes that weren’t even untied. That guy must have seen the arms and left in a hurry. The shoes fit perfectly but the arms wouldn't fit no matter what tools I used on them so the dog got to keep them since all he did was growl as I worked on them. :D

    Thanks for the warning. I’ll begin his starvation period starting with tonight’s meal.

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • sterlingdogsterlingdog Member Posts: 6,984
    You are very creative. I'll rope off our gas cap with the Chow and the Lab. That should take care of it. Not only will I save on the cost of a locked gas cap, I'll save on dog food. :D

    Richard
  • tayl0rdtayl0rd Member Posts: 1,926
    ... I remember back in the 80's when the government was giving away 5 pound blocks of cheese. ...

    Me, too! Gov'ment cheese is the best cheese! :blush: Probably why I love cheddar so much now. :) The butter wasn't too tasty, though.
  • lemkolemko Member Posts: 15,261
    At that factor, if gas was $5 a gallon, the customer would have to pay the dealer $1,000 to take the Escalade from him! :surprise:
  • bronsonbbronsonb Member Posts: 170
    This isn't a car grinder story, but it is for something on wheels. I put our old crib together and stuck the mattress in it as we finally agreed that two kids was enough, so time to unload the thing. I stick it in the driveway with a $75 price tag on it. It's in good shape...a few scuffs, but good overall. Cost us $400 when we bought it. Mattress is excellent too. Figure I'll take $50 for it.

    Lady stops by a few minutes later and asks me if I'll take $8. I say no. She then offers $10. I tell her that I'll go to $50 and no lower. She then says Ok and writes a check for $15. I tell her. "No, FIFTY dollars...not Fifteen." She says my sign says "$15 dollars." She thought my seven was a one. SIGH. I added the little line to it to make it a "French" 7. But I was like... "Lady, I can give this thing to Goodwill, get a $300 charitable deduction write off, which is worth about $100 to me on my taxes. No way I am selling it to you for $15. Taking $50 for it is really a loss for me." She didn't budge. I didn't either.

    Just this past weekend, I took it up to my church. They are having a HUGE yard sale and were looking for donations, so I stuck it in the back of the Expedition and unloaded it there. I'll take the write off.

    But ain't it funny what people will grind you on?

    I remember last yard sale I had, some folks were doing the "Will you do TWO for a quarter on these things you have marked for a quarter?" But I guess some folks HAVE to make a deal somehow :-)
  • daveguy71daveguy71 Member Posts: 4
    To make a long story short Our Lease saga goes like this:

    On Sunday 5-18-08, I traded in a 2001 Dodge Intrepid R/T and 2003 Chevy Malibu with trade in values of $2000 and $3500 respectively.
    The Lease was for 256.23 per month.

    Monday 5-19-08 I decided not to trade in the Intrepid for $2000, I gave them $2000 cash instead.
    The lease was rewritten to reflect the cash versus tradein.

    Friday 5-23-08 Finance guy calls and said that he had made an error of a few cents and could I come back in to resign the paperwork. I told him it would have to be on Monday 5-26-08. I could not make it on Monday and he called and left a voicemail asking me to come in on Wednesday.

    I called Tuesday 5-27-08 but he had already left for the day, so I talked to one of the other finance guys. I asked him to check on the paperwork to see what the monthly payments were, he said $305+. I then asked him what the value of the trade in of the Malibu was and he said $2000.

    Is it legit for him to make such a drastic change to the Lease contract.

    BTW we went on a small trip over Memorial Day weekend and now have over 900 miles on the van.

    Don't know what to do.

    Any help would be great.

    Thanks
  • isellhondasisellhondas Member Posts: 20,342
    People can be SO cheap!

    A few years ago, we had a garage sale with the neighbors and the same thing happened.

    I instructed my wife to GIVE clothes, toys etc away if the people looked needy but not to back off ONE CENT for the people who drove up in their fancy cars!

    I figured out that I have to put up with this at work but not at home!
  • grandtotalgrandtotal Member Posts: 1,207
    Simple, ask them to write the lease the way you originally agreed, but taking into account that you are not trading the Intrepid. If they are not able to do so hand them the keys to the van, ask for the keys to the Malibu and drive it home. Then go to another dealership and make another deal for another van.

    Of course, it may be that if they are not able to write the lease the way it was originally (except the Intrepid) and you explain to them what you intend to do, they may suddenly find a way to do it after all.
  • daveguy71daveguy71 Member Posts: 4
    Update on saga:
    i have a Buyer's Order Agreement that states the Malibe Appraised Value 3500 and the Intrepid Appraised Value 2000. This is signed by both parties. The lease was rewritten to reflect the 2000 cash in for the Intrepid. Now they are coming back and saying that they made a mistake and the Malibu was 2000 and the intrepid was 3500. As far as I am concerned, I have a contract signed by both parties and I am going to hold them to it. I have already had the sales manager admit that the finance guy made a mistake. He is supposed to be emailing me the appraisal sheet. That was about two hours ago.
  • sterlingdogsterlingdog Member Posts: 6,984
    "I have a contract signed by both parties..."

    I sincerely wish you the best on this deal. I had a similar problem last summer. I purchased a car, had a trade-in, and left with contract and all other papers in hand. They made a BIG mistake by not putting my payoff on the trade-in on the contract. Naturally, they called in a panic. My thought was that a contract was a contract. Well, I found out differently. My attorney made me take the car back. The bad thing was that the dealer promised to make it right for me---but he never did. That situation was what actually brought me to this site. Getting to know all of the guys here was the only good thing that came out of my experience. :shades:

    Your situation may be different. I hope so. If not, Edmunds will allow you to post a comment about your dealership and what happened. I did that, and it brought me some measure of comfort. At least it served as a warning to future customers. I later went to another dealer and purchased a car which I enjoy very much.

    Let us know how you make out.

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    "I remember the last yard sale I had..."

    That is why we quit doing yard sales. I rather just take the deduction for a donation. That lady was really a miser---worse than jmonroe :P We purchased a crib a few years ago for my nephew's new son. It was around $400. I don't blame you for not giving it to her. She had a bargain at $50.

    I learned something else about selling furniture. We took 23 pieces of antique furniture to an upscale antique auction in Raleigh, N.C. two years ago. I was amazed that we didn't get more for it than we did. I could have gotten more for each piece if I had done a tag sale in our home. At least we don't miss the pieces since we sized down to our retirement home. Our niece and nephew didn't want any of it. Most young people just aren't in to antiques I guess.

    Moral of this story: Used cars, furniture, and old clothes are hard to sell---even in good condition.

    Richard
  • greanpea68greanpea68 Member Posts: 1,996
    Used cars, furniture, and old clothes are hard to sell---even in good condition.

    I used to sell womans underwear.... I was pulling down 300 a week...

    GP
  • lyndonwlyndonw Member Posts: 6
    I'm a longtime lurker on this site and find it enjoyable and sometimes informative. I don't know if this is the proper place for this entry but I'm anxious to tell someone.
    Ten years ago I purchased a new Lexus 400 at my local dealership. Foolishly, I accepted the free tires for life offer. I have had all maintenance done at the dealership for inflated prices consoling myself that the new tires would compensate me somewhat. Six years ago, at 40K miles I did receive new tires.
    The dealership changed hands about a year ago and I thought that was the end of the tires for life. However, the new ownership assured me that I was grandfathered in and the deal would continue. I have checked several times to see if the tread was worn down sufficienly for the tires and was told each time that I had "a few thousand miles left. Last week, with the tires six years old and 69K miles on them, I was told that I was now eligible for the free tires and made an appointment for them to be mounted.
    I went in Tuesday for my new tires. I was then told that I had 4/32 of tread left and thus not eligible for free tires. However, they would "prorate" them and b give me two tires if I bought two for $340. After more than an hour's discussion (argument) all the way up to the manager of the dealership, I finally received the free tires. Naturally, I had to wait another three hours for them to be mounted etc. at a cost of $140.
    While waiting I saw another customer come in and have his tires checked. As he was leaving, I talked with him and found that he too had 4/32 tread wear left and they offered a proration of buy two-get two. I think I understand what is going on.
    Today, remarkably, I received a note from the new car manager asking me to come in for a great deal on a new car. I think I'll pass.
  • jipsterjipster Member Posts: 6,299
    I had to wait another three hours for them to be mounted etc. at a cost of $140

    Man... you got screwed on that price. I can go to Pepboys and get 4 crappy tires mounted, balanced and valve stems for $140. Not that I would.

    I had the free tires for life at my Mazda dealership. Their prices for oil changes and tire rotations were pretty competitive with the Jiffy Boobs of the world. So, I continued to get my vehicle serviced at the dealership, in hopes of eventually getting some free tires. Luckily the dealership went bankrupt (out of business) before I had to get into the more expensive stuff (fuel filter $240).

    I would have tried to have gotten a pro-rated price on replacement tires, as the OEM Dunlops were horrible at 5/32... no grip at all in the rain. But, the dealership new car facility closed. Their used car stores (about 4) remain open. Never heard a peep from that particular dealership, until about a week ago. If I ever go to their store again, I'll negotiate a price... then ask for the estimated 3 free tires that are due me. :mad:
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • tjc78tjc78 Member Posts: 17,030
    I was pulling down 300 a week...


    LOL!

    2025 Ram 1500 Laramie 4x4 / 2023 Mercedes EQE 350 4Matic / 2022 Icon I6L Golf Cart

  • tedebeartedebear Member Posts: 832
    But ain't it funny what people will grind you on?

    I hear ya. Several weeks ago I was cleaning out my basement and ran across a set of headlight assemblies for a car I no longer had. They worked perfectly well and the only reason I'd replaced them 5 years ago was because they'd started glazing and I just didn't feel like wet sanding and polishing them back to new looking condition.

    I'd put the old ones in the box that the replacements came in. The packing slip was still on the box and I saw that each of the two lights retailed for $218.40.

    I ran an ad on my old car forum that said they were FREE to whoever wanted them and all I was asking was $20 to help cover the shipping charges. I said that the 6 bulbs that were still in headlamp assemblies probably would cost more than the $20 I was asking for shipping.

    Some guy replied that he didn't need the bulbs and asked if would I consider a lower price. :confuse: He was in PA and I was in St. Louis. I replied that I'd waive the shipping if he wanted to drive 1,000 miles each way and pick them up.

    Someone else several days later jumped on the deal and gladly sent me the $20. It ended up costing me nearly $30 shipping (don't trust the UPS website estimate). Maybe I should have just tossed them out, like I started to do in the first place.
  • jipsterjipster Member Posts: 6,299
    I used to sell womans underwear.... I was pulling down 300 a week...

    Dollars... or womans underwear?
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • imidazol97imidazol97 Member Posts: 27,682
    > the new car manager asking me to come in for a great deal on a new car.

    Call him or stop by and tell him you still have 4/32 left on your car and you'll be going to another dealer the next time.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • tedebeartedebear Member Posts: 832
    On Sunday 5-18-08, I traded in a 2001 Dodge Intrepid R/T and 2003 Chevy Malibu with trade in values of $2000 and $3500 respectively.

    If it helps, the KBB trade-in value of each of these vehicles in good condition is a lot higher than what they are offering. I don't know how many miles but I'm assuming an average of 15,000/yr.

    2001 Dodge Intrepid R/T
    Excellent: $5,025
    Good: $4,530
    Fair: $3,685

    2003 Chevy Malibu
    Excellent: $3,850
    Good: $3,460
    Fair: $2,775

    From looking at the numbers it looks like they could have gotten the two values reversed but they are still offering too little, even if it is a junker in fair condition.
  • greanpea68greanpea68 Member Posts: 1,996
    LOL!

    TY

    GP
  • verdugoverdugo Member Posts: 2,288
    All that and they didn't even get a Darwin Award. Your stupid act has to be fatal to qualify.

    haha. I was thinking the same thing. Same as the two girls in NH who were severely injured because they fell asleep on the rail road tracks .... while sunbathing. :surprise:
  • verdugoverdugo Member Posts: 2,288
    I used to sell womans underwear....

    How were your CSI surveys? Hope you only got 10's. :)
  • sterlingdogsterlingdog Member Posts: 6,984
    "I used to sell womans (women's-sic) underwear."

    I was talking about used cars, used furniture, and used clothes.

    If you were selling USED underwear at $300 week, think what you could have made selling new underwear. :shades:

    Richard
  • sterlingdogsterlingdog Member Posts: 6,984
    "Dollars...or womans underwear?"

    That was priceless!!!!!!!!!

    Richard
  • tidestertidester Member Posts: 10,059
    I hope so. If not, Edmunds will allow you to post a comment about your dealership and what happened.

    Here's the link: Dealer Ratings and Reviews

    tidester, host
    SUVs and Smart Shopper
  • fezofezo Member Posts: 10,386
    Sure got quiet in here today.

    Must be a combination of a lot of car selling and Richard being off somewhere else correcting grammatical and spelling errors.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • mackabeemackabee Member Posts: 4,709
    "I used to sell womans underwear.......I was pulling down 300 a week..."

    Gp, was that old woman underwear or young woman underwear??
    image

    image

    image
  • mackabeemackabee Member Posts: 4,709
    Two words for you my friend: "TireRack.com" :shades:
  • joel0622joel0622 Member Posts: 3,299
    If you were selling USED underwear at $300 week, think what you could have made selling new underwear.

    There is allot more marks up, I mean mark up in used boxers.
  • chikoochikoo Member Posts: 3,008
    better still

    www.discounttire.com
  • sterlingdogsterlingdog Member Posts: 6,984
    LOL!!!

    Richard
  • greanpea68greanpea68 Member Posts: 1,996
    I am glad everyone got the joke.

    Just trying to do my part. I have to say the imaginations could run wild with that one.

    :shades:
    GP
  • flem1flem1 Member Posts: 7
    Going to possibly buy a dodge durango this weekend. purchased the Consumer Reports car pricing guide which gives a bottom line price to negotiate up from. do you think this price includes the rebate or am i negotiating the price before the rebate? thanks. the bottom line price for an slt w/ options i'm looking at would be 28400 and giving the dealer a 5% profit would make my target price about 29900.
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