Options

Stories from the Sales Frontlines

15735745765785792003

Comments

  • mikefm58mikefm58 Member Posts: 2,882
    I've got to believe with gas prices the way they are Durangos ain't a hot seller right now. I'd guess any of the online guides are way high right now. You could probably get a killer deal on a 1 or 2 year old model with low mileage.
  • exb0exb0 Member Posts: 539
    giving the dealer a 5% profit

    Suckerrrrrrrrr :)

    You are taking a gas guzzling SUV off their lot when gas is $4 per gallon, and you are worried about dealer’s profit? Go to several dealers’ web sites and request an itemized Out the Door Quote (OTQ) and watch them drop their pants. The OTQ includes all fees and taxes. Make sure you specify all options and color. Ignore dealers who won’t give you a quote in writing over email. Edmunds.com lists all incentives and rebates.

    Your goal should be invoice minus all rebates and incentives minus the holdback and ask for another 500-1000 under that. Dealers have no sympathy for people who try to trade Durangos in, you should have no sympathy for dealers when you buy one from them.
  • flem1flem1 Member Posts: 7
    thanx for the info...does it change anything that im also going to be asking them to pay off my trade in (2001 tahoe)? the payoff is the same as the blue book retail.
  • mackabeemackabee Member Posts: 4,709
    "Dealers have no sympathy for people who try to trade Durangos in, you should have no sympathy for dealers when you buy one from them"

    Eeaaassssyyy exbo! It has nothing to do with sympathy. It's only business. Don't blame the dealers for high gas prices (you should see what they pay in Italy or Germany then people wouldn't be complaining) We are not entitled to lower gas prices because we are Americans. No wonder the rest of the world hate us.
    :cry:
  • mackabeemackabee Member Posts: 4,709
    You're probably "upside down". Your truck is worth less than what you owe. Way less. Why would you go from one gas guzzler to another? And a Durango at that. Those things are dogs, resale value is horrible and they are fugly to boot. I would keep the Tahoe.
    :shades:
  • mackabeemackabee Member Posts: 4,709
    He could get a killer deal on a new one right now. The problem is going to be the trade. See his note.
    Mack :)
  • jmonroejmonroe Member Posts: 8,989
    ...does it change anything that im also going to be asking them to pay off my trade in (2001 tahoe)?

    Now you tell us this. It sure does change things. You're going to trade in one guzzler for another. They will surely steal your trade. What benefit is it for them to do this deal?

    Hint, next time give us all the facts first. That way you'll get the best advice.

    I hope it works for you but I don't know how it can.

    I now see Mack said the same thing, he types faster than I do but I'll leave this post for more reinforcement.

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • mackabeemackabee Member Posts: 4,709
    " A woman who owned a successful restaurant came in an demanded her cheese. "

    Was it cheddar cheese or frummanda cheese?
    image
  • flem1flem1 Member Posts: 7
    i know what upside down is thanks. thats why i said that the "retail" or high blue book is the same as the payoff. I hope to get the price of the car down low enough that the offset of how much they give me for the trade in versus the payoff equals out to a good deal still. And who cares what the europeans are paying for gas. they have always paid more than us. the prices are still high. i think he said not to have sympathy because of the poor re-sale durangos and other suv's have now. i'm getting rid of the tahoe because it is starting to nickel and dime me with repairs. i need an suv to tow a trailer and for family. doesn't get driven that much so gas mileage isnt that big of an issue. reliability is. i have a commuter car too.
  • jkinzeljkinzel Member Posts: 735
    Geeeees Mack, I though only tug boaters had that kind of sense of humor. :surprise:

    When GP posted the under ware thing I saw the door wide open, but I was not going to go through it.
  • mackabeemackabee Member Posts: 4,709
    Nah. Never liked Discount tire. They never have what I'm looking for and TR does. Ex: My youngest song has a running feud with curbs. On his last car (geo prizm) he thought a car was going to hit him so he pulls over and hits the curb. Two bent rims and no one had them except TR.
    - :shades:
  • minaminaminamina Member Posts: 3
    OK, so here's the story. I've never shopped a luxury brand car before, but I do know that certain cars are in higher demand and that you'll almost never get them below invoice.

    While just browsing cars, I noticed Audi was offering an A6 3.2 Quattro w/ Premium Package ($50,425 MSRP) for $639 per month and no money at signing (excludes taxes/fees). I calculated taxes and fees at minimum to be exactly $1897.75 ($1512.75 tax based on 3% of gross price + $385 standard fee at the particular dealership).

    http://www.dcaudidealers.com/audi/regional_aoa/dc/A6_sse.html

    I liked this deal, and my original plan was to trade in my car (worth $4.5k trade-in value according to KBB) and have it cover a navigation upgrade ($2k) and the taxes/fees. To make absolutely sure that I would be working off the original lease deal, first thing I asked the salesperson was if I could get additional options but keep the structure of the deal. The reply is, "Absolutely."

    I express my interest in just navigation, but I'm shown an A6 that has navigation plus a couple random options. MSRP is $52,915. A difference of $2490 from the original car. I decide to go ahead with it. I calculate that the tax is $1587.45 + $385 standard processing fee.

    My car is appraised at $2.5k and I am told that Carfax shows that it's been in a couple of incidents. I know this is BS because it has never been in an accident and I even Carfaxed it myself. I ask if I can see a copy, and I'm denied. I try to discuss the value of the trade-in but am told that I deal with all of that with the finance guy. At this point, I decided it'd probably be easier just to deal with one person than two, so I went with it.

    Met by a finance guy. Tells me the terms.

    With my trade-in factored in, $739 per month and $3500 (includes taxes/fees).

    Now, I didn't plan on discussing anything about residual value or money factors, as I was planning to be pretty flexible as long as the numbers were reasonable compared to the original deal. I ask why there's such a difference from the lease promotion I'm working off of, and I'm told it's because I'm getting a more expensive car.

    I point out that the difference in MSRP is pretty much what they were offering for my trade-in, so the monthly payment shouldn't be so high and I definitely shouldn't be putting $3500 down. This is where things start to get really funky.

    The guy then starts talking about how the MSRP is not the real price of the car in the deal. I point out that the fine print states the deal is based on a MSRP of $50,425 and he continues insisting that's not the real price. So I point out that we're working off the MSRP for this car also. But he still keeps talking about how the MSRP in the deal is not the real price.

    I continue to stand ground, asking how there can be such a big difference, it just doesn't make sense that if I were to trade my car in for $2500, the difference in MSRP, that both the monthly payment and money would go up so high. After some more yelling about how MSRP is not the real price of the car in the deal, even though we're using MSRP for the car that I'm working on, he switches his tune.

    Suddenly he says the reason that I'm paying $739 per month is because the original deal excludes taxes/fees. So I ask what the $3500 is. He says that's just a number calculating all taxes/fees. Then we go in some more circles where I badger him some more if what he's implying is that I am paying no cash to cover the taxes/fees according to the terms he's offering. He kept being vague, "The money has to come from somewhere" or "You're paying it" or "That's not what I said".

    So finally I ask him for two numbers.

    Monthly payment and amount due at lease inception including taxes and fees. Now he starts talking about some random stuff and refuses to give me those two numbers claiming he doesn't know what I'm asking.

    Finally he gets up and starts yelling about how he's had enough and walks out. Ten minutes later, he comes back and gives me two new numbers:

    With my trade-in valued at $2500 factored in, $650 per month and $2500 to pay for total taxes/fees. That's approximately another $500 in random fees that I apparently don't want to know about. Well at least we're getting somewhere. But at this point, I knew that I was not going to settle for anything after all the stupid crap he tried to pull.

    Now I want to discuss the value of my car's value and wanting it to be re-appraised and applied to the $2500 in taxes/fees. A lot more run-arounds finally he goes out and gets it re-appraised at $3.5k telling me no one would want my car, blah blah blah. So the new numbers are (factoring in my trade-in reappraised at $3500, the numbers look fine until you realize I'm actually giving them another $3.5k):

    $1500 in remaining taxes/fees + $656 monthly payment

    He told me to take it or leave it, and I told him that I wanted (which I felt was reasonable):

    $1000 in remaining taxes/fees + $639 monthly payment

    He said no. So I left. That's when he went on a tirade of expletives about how KBB is this and that and so and so and how I'm missing deal of a lifetime. Salesperson comes and starts berating me also. The unprofessionality of the whole situation was just ridiculous.

    Just curious if I'm being self-righteous or what. Am I ignorant in thinking that $3500 should be enough to offset the MSRP difference of $2500 + $75 tax difference.
  • bolivarbolivar Member Posts: 2,316
    Why would you let them 'berate' you? You are the person with the money, and they want your money.

    I don't know squat about 'residual value or money factors' either, but I sure would learn about them before I started into a lease.

    I would want to definitely know what the bottom line is that I am paying for the car. Then apply all the lease variables.

    You are looking like a 'monthy payment buyer' that has no idea what you are paying for a car, just want to get a payment that hits your price.
  • obyoneobyone Member Posts: 7,841
    What a wonderful story. From hearing your side of the story I'm glad you didn't lease the car. Self righteous or not you are the customer and who really cares what they thought. Bottom line is you asked questions and they refused to answer. Personally I would never put money down on a lease. It defeats the purpose of leasing a car. Capital reduction fees are lost if the car is totalled.

    The salespersons level of professionalism is remarkable. Berating someone just about cements a no deal.

    Good luck with finding another dealership. Perhaps you have contacts that could refer you so that your next dealership experience is little more enjoyable.
  • obyoneobyone Member Posts: 7,841
    Any new car in our inventory will be sold OTD at MSRP. No wheeling and dealing, no adm, just pay what you see on the sticker on the car. That is all you will pay for your car. All fees, title, and tax included.

    Good deal or what?
  • tjc78tjc78 Member Posts: 17,019
    I don't think so. Take a 25K Taurus... 1750 Tax (7%) even figuring 500 for the rest thats a $2250 discount. There is currently a $2000 rebate on the Taurus so the dealer is discounting a whopping $250. I would be willing to bet you could do much, much better. Start talking about an Explorer/Expedition and it gets worse. .

    2025 Ram 1500 Laramie 4x4 / 2023 Mercedes EQE 350 4Matic

  • oldfarmer50oldfarmer50 Member Posts: 24,239
    "...We are not entitled to lower gas prices because we are Americans. No wonder the rest of the world hates us..."

    My god Mack, stop listening to the liberal media. If the rest of the world hates us so much, why are they risking their lives to walk, run and swim here? :confuse:

    We have lower gas prices in America precisely because we feel entitled. In the rest of the world people don't complain about gas or anything else because they know there is nothing they can do about it. In America we expect that if we make enough noise something will be done. That's why we're great. :shades:

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • oldfarmer50oldfarmer50 Member Posts: 24,239
    "...he went on a tirade of expletives..."

    Wow, when an Audi guy starts doing that I fear the end is near for the car biz. That store must be seeing zero sales to have the sales people in such a state.

    He probably needed a four pounder from you to make his own car payment. :cry:

    BTW I saw and article yesterday that said small new cars are actually coming DOWN in price as the gas crisis gets worse and big cars are getting HIGHER. It seems the car makers have ramped up production on small cars to the point where there is too much supply available.

    For used cars, the article said, the reverse is true. Small cars--prices up, big cars--prices down. Sounds like a good time to buy a small new car or a big used one.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • imidazol97imidazol97 Member Posts: 27,681
    >We are not entitled to lower gas prices because we are Americans. No wonder the rest of the world hate us.

    One cannot compare gas prices from country to country WITHOUT taking off the taxes so the real price of the fuel alone is being compared. The media and "how lucky we are" types like to compare the price with tax in place.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • imidazol97imidazol97 Member Posts: 27,681
    The ability of the knowledgeable to obfuscate and hide pricing in the leasing terms from those of us less able to understand them is why I'd never have considered leasing. If the profit weren't there, the guy wouldn't have argued so much.

    Father-in-law leased for three two-year cycles back in the 90s. I told him he was getting taken; just buy the car and trade it or sell it straight out after two years before the warranty wears off. He finally took my advice.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • snakeweaselsnakeweasel Member Posts: 19,592
    My youngest song

    A salesman and a song writer. My, my you are talented. :shades:

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • snakeweaselsnakeweasel Member Posts: 19,592
    One cannot compare gas prices from country to country WITHOUT taking off the taxes so the real price of the fuel alone is being compared.

    This may not hold true today but many years ago the Chicago Tribune ran an article talking about gas prices without taxes. They showed prices in Europe slightly less than in the U.S.

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • joel0622joel0622 Member Posts: 3,299
    We have lower gas prices in America precisely because we feel entitled. In the rest of the world people don't complain about gas or anything else because they know there is nothing they can do about it. In America we expect that if we make enough noise something will be done. That's why we're great

    I will give that statement a loud and thunderous

    HOOOOOOOOOOOOOOOOOYAAAAAAAAAAAAAAA!!!!!!!!!!!
  • imidazol97imidazol97 Member Posts: 27,681
    >many years ago the Chicago Tribune ran an article talking about gas prices without taxes.

    I'd like to see that done with today's prices.

    2014 Malibu 2LT, 2015 Cruze 2LT,

  • jkinzeljkinzel Member Posts: 735
    My car is appraised at $2.5k and I am told that Carfax shows that it's been in a couple of incidents. I know this is BS because it has never been in an accident and I even Carfaxed it myself. I ask if I can see a copy, and I'm denied.

    I would have walked when they refused to show me the Carfax report.
  • isellhondasisellhondas Member Posts: 20,342
    Why are you doing this?

    You are trying to get full RETAIL for a gas guzzler that nobody wants and you are trying to buy something even less appealing?

    I would simply keep up with the repairs.
  • kyfdxkyfdx Moderator Posts: 266,769
    It's a 2001 Tahoe.. the truck is almost 8 years old...

    Can't the poor guy go get a new truck? Aren't you salespeople?! ;)

    Edmunds Price Checker
    Edmunds Lease Calculator
    Did you get a good deal? Be sure to come back and share!

    Edmunds Moderator

  • joel0622joel0622 Member Posts: 3,299
    Good luck in your search. It is a buyers market right now. Unfortunatley it is also a buyers market when the dealer is buying your trade. Compare it to the housing market. You can get a steal of a deal on a real nice house right now, unfortunatley if you have a house to sell you lose on it what you gained on the new one.

    Make as good of deal as you can and hope what you lose on the trade can be made up on what you gain on the purchase.

    Main thing to do is strike a deal you are comfortable with and can afford. Peoples opinions are just that and they are not the ones driving and paying for it.
  • dino001dino001 Member Posts: 6,191
    I guess the problem is somebody who is upside down on 8 year old truck (that should have been paid off two or three years ago already) is usually not in a real position to buy a new vehicle - on top of which buying a gas guzzler with value melting at pace of snow in May is really not a good idea. at the first place, let alone with negative equity rolled in. :sick:

    2018 430i Gran Coupe

  • chikoochikoo Member Posts: 3,008
    So I point out that we're working off the MSRP for this car also.

    Wow....you must be the dream customer every salesman is looking for....and these bozos muck that up too?

    It has been eons I have seen somebody buying a car using MSRP. Wow!!
  • greanpea68greanpea68 Member Posts: 1,996
    What are the chances of leasing a focus for 189/mo with no money down?

    Just have someone telling me they can do that. Price does not include sales tax.

    :confuse:

    GP
  • joel0622joel0622 Member Posts: 3,299
    What are the chances of leasing a focus for 189/mo with no money down?

    Just have someone telling me they can do that. Price does not include sales tax.


    Ya it can probably be done at triple net plus tax with customer paying inceptions.

    "Technically" inceptions are not money because they do not lower the cap cost.
  • joel0622joel0622 Member Posts: 3,299
    It has been eons I have seen somebody buying a car using MSRP. Wow!!

    Happens everday at just about every store in America I would guess. Almost everyone has a product they can get sticker for. We sell Hybrid Escapes, and specialty Mustangs all the time. Some Mustangs we get sticker + for.

    Prior to the diesel fuel explosion we would get close to sticker on allot of our SD stuff.
  • greanpea68greanpea68 Member Posts: 1,996
    Technically" inceptions are not money because they do not lower the cap cost.

    Yeah I know but I wasn't sure if it inception plus...

    The sentra is 2400 down at 159/ mo so they are pretty similar...

    GP
  • british_roverbritish_rover Member Posts: 8,502
    Up until about this time last year we still got full sticker or nearly full sticker for Range Rover Sports on a regular basis. We still get pretty much MSRP on Supercharged Range Rovers.

    I sold a LR3 last week for just a few hundred dollars off full sticker but I have to truck it in from over 500 miles away so his discount is that I am not charging him for transportation.
  • british_roverbritish_rover Member Posts: 8,502
    Everything that you said plus it is an occasional use vehicle not a daily driver. How much can the maintenance costs really be hurting them? Plus it is a Chevy Tahoe I mean the one thing GM can still make is trucks. There really isn't anything that expensive and/or hard to fix on a tahoe. That is still probably using the 4L80E transmission and I can't imagine a full rebuild on that thing costing more then a 2,000 dollars. I think a brand new transmission with torque converter and control box is less then 3,500 bucks.

    I would drive that Tahoe into the ground and I bet it tows better plus gets better gas mileage then a Durango.
  • flem1flem1 Member Posts: 7
    is this whole weekend the end of the month for dealerships or just saturday? better deal sat or are they just as eager to make a sale on sunday even though its the first of the month?
  • flem1flem1 Member Posts: 7
    didnt buy it 8 yrs ago...bought it used and financed it so its not supposed to be paid off yet. i can afford a new car which is why i am looking. the payoff is the same as the retail listing so i am 2k off from the payoff with the trade in value. dont really consider that "upside down". every car is going to be like that as soon as you drive off the lot. i love the way people on this forum judge everybody so harshly when we are just looking for help. guess this was the wrong place to go. that was not aimed at those who have provided constructive criticism or help. i want a new suv is that such a big deal? i dont want to put 3 - 5k into an 8 yr old car and drive it into the ground. i want a new vehicle that wont need to be in the shop. my wife uses it to drive my kids around so it needs to be dependable. the durango is big enough, can tow and is in our price range so im looking to buy one. just wanted to ask a couple of questions....
  • jkinzeljkinzel Member Posts: 735
    Up until about this time last year we still got full sticker or nearly full sticker for Range Rover Sports on a regular basis. We still get pretty much MSRP on Supercharged Range Rovers.

    Reading your post made me think of my Acura adventure:

    Not too long ago I stopped in at a local Acura dealer to inquire about the rumors I had been hearing of the TSX coming in 2009 with a diesel. They didn’t know much and didn’t think it would show up until 2010 MY.

    The salesman I spoke with was very helpful and showed me a few models. Nice cars, but not for me I later realized. I knew Acura was upper end, but never really looked at the prices.

    I made the comment that “I thought paying over $30,000 for a car was obscene”. I’ll never forget the look on his face, but he did recover nicely.
    I started looking at the stickers and realized why he had that look. :surprise:

    Before everyone starts calling me a cheap SOB, I prefer the word “frugal”. It fits more in line with fragile sensitivity level. :P

    I imagine before I get done with my new car purchase this year I’ll be getting close to the $30k level. :sick:
  • explorerx4explorerx4 Member Posts: 20,766
    i think the pro salespeople have been trying to help you, although you may not like the answer.
    if you had presented the whole situation in you first post, instead filling in the picture one post at a time, maybe it would have been easier to figure out what you are trying to accomplish.
    hopefully you are aware that no matter what any book says, the dealer may not want your trade. swapping it for a durango may help.
    best of luck.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • dreasdaddreasdad Member Posts: 276
    We decided to send all the heavies we have had for a while to auction and take our chances with a clean slate from here on end. End result was $160,000 loss.

    Anybody esle takeing that kind of hit at auction?
  • joel0622joel0622 Member Posts: 3,299
    Had a wholesaler walking through Well's Fargo's repo lane a week ago and there was a 2007 Ram Diesel S-Cab 4x4 on the block with 8K miles. No one would bid on it so this guy jokingly shouts out $10K, they lowered the hammer and it was his.
  • mattandimattandi Member Posts: 588
    The hounds may have barked a little quickly, but these guys are genuinely helpful. The large SUV market has tanked, so your query is a bit unusual. We tend to forget there is still a core group of buyers for those buggies that aren't going away. (FWIW I also would tend to advise just keep the older truck, but if someone wants a new one, who am I to second guess them).

    I wonder why not look at a new Tahoe? I know the sticker on a Durango will be lower, but I like the Tahoe and would be curious just how good a deal could be had on one. Have you had your old Tahoe appraised by a dealer yet?
  • mattandimattandi Member Posts: 588
    shuda shouted 6K.
  • oldfarmer50oldfarmer50 Member Posts: 24,239
    "...i love the way people on this forum judge everybody so harshly..."

    The people on this forum give you their honest opinion. If you expected them to agree with you just because you really want a new car then indeed this is the wrong forum.

    Before you go to some of the other car forums let me tell you that you will find a LOT more abuse on most of them than you get here. You might not notice it through all the profanity that they will give you also. :cry:

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • joel0622joel0622 Member Posts: 3,299
    He is right though. There are allot of people here who cannot simply answer a question or give there opinion with out first pumping there ego.
  • flem1flem1 Member Posts: 7
    i didnt ask for an opinion in my first post just a factual question and got opinions, judgements and stupid remarks. i did ask an opinion in my second post with info i had left out...my mistake but still doesnt mean i need to be judged. im not looking for someone to agree with me just answers to my questions. gimme a fricking break. who cares if i want to buy a new gas guzzling car?! i fully realize the market is bad on both sides for suvs. i get it already. just looking for some input. just ignore my post if you dont want to respond.
  • explorerx4explorerx4 Member Posts: 20,766
    nobody is against you. your original post posed a financial question and you got some answers. your pending purchase seems to be based on what you want, not what would be best financially. it just was not clear, initially.
    i am not trying to aggravate you, but your purchase proposal was way too high.
    actually, i really thought you were just trying to provoke something.
    i am sure everyone posting here would say, get the vehicle what you want and enjoy it. just don't expect others to agree about the financial part of it.
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • oldfarmer50oldfarmer50 Member Posts: 24,239
    I was looking on Autotrader at a used Ford Focus. 2005 SX3 SES (I think). 542 miles. Wow I said. That sounds nice. Then I saw the price--$21,500. Edmunds says it's worth $10,300.

    I guess that any 4-cyl car is going for a premium price these days, but DOUBLE?

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • oldfarmer50oldfarmer50 Member Posts: 24,239
    "...just ignore my posts..."

    I plan to.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

This discussion has been closed.