Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
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2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I figured that, based on how my luck runs, the only way to guarantee no issues at turn in was to get the plan!
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
The salesguy was a green pea with four months under his belt. Pretty good with the car info, but too young to really have a handle on sales I think (not that I have any experience along those lines). I think I shocked him a bit by introducing myself first and after I told him which car I wanted to see, he said hang on while he got the keys. Then he asked my what kind of payment I was looking for. Uh, that's way old school kid.
His last job was selling newspaper subscriptions so I guess he's moving up in the world, but I felt a bit sorry for him. Hard way to make a living, especially knowing how many people flat out lie to dealers.
I've been in the car business since 2003 and worked 9 of those years at new car lots in various positions (sales, internet sales, marketing, sales management).
New car stores are a bit easier to work at (marketing support, traffic, warranties, newer nicer cars) but the commissions are much smaller (about $150-$300 on most new small and mid size cars). Import stores always have more traffic than domestic stores. Fridays are typically slowest of the week, and January/February are slowest times of the year, so when you were there you probably saw an extreme of how slow it can get at a dealership. Having said that I did once work at a GM dealer, for 2 days in March, during which about 3 customers in total walked in through the doorover those 2 days, while a sales staff of 14 were waiting to make a sale, which prompted me to leave after day 2 as I saw no hope of ever making a living there even though the managers tried to pump us up on how we can make $100k a year there.
Overall I prefer selling used cars as it's easier to make a sale. With new cars, your customers first compare your brand to the competition's, and if they decide to go with your brand, they have 5-10 local dealers they can shop you on a price. I just hated when I provided excellent service, and a great price only to lose a sale over $50-$100 to another dealer, which was common. It gets tiring after a while and demotivational.
So after 9 years I started selling used cars. I worked at a large busy used car lot, where traffic was good, prices were cheaper than that of the competitor's and sales came comparatively easier. (I did double the sale numbers and made more on each car, so about 300%+ increase in income). It's hard to compare and cross shop used cars as no two are alike. Most people figure out what they want and start looking for the cheapest available one for sale. Since we were the cheapest we would get a lot of traffic. There was also no manufacturer mandated follow up to do with surveys that in some cases would dock your already low commission because you didn't get 10 out of 10 on a survey.
Yes, there is a lot more "heat" with used cars, but I find it when everything is explained up front (powertrain warranty only, accessories etc not covered on older cheaper cars), then customers are ok with it as they're saving a few thousand dollars.
As for inventory, used cars tend to linger around during December/January as people are receiving their Christmas credit card bills in the mail and are on a spending hangover, meaning most are not in a mood to blow money on big ticket items unless it's super necessary (car died, etc.).
Most stores try to have a turnaround time for used cars, from the time it lands, to detail, inspection, repairs, recon, etc.. In busier stores it can be as long as a month, but usually it's a week or two. Dealers hate advertising and showing dirty cars that are not front line ready, most will not put it up for sale until they're 100% ready. I worked at a dealer where it took 60 days to get a car ready because the service department was jammed, and a detail place which was owned by the same dealer group had to service 4 different dealerships, and the dealer principal wouldn't let us get detailing done elsewhere.
That's why cars you saw that came in on trade in December are still there. It's fairly normal.
Most dealers however try not to have cars that are over 90 days old as that's the "best before" date before discounts are applied to move them and interest charges start racking up on inventory (yes dealers that finance their inventory have to pay interest on it and curtailment charges as time goes on). Sometimes dealers have to pay off as much as 10% of a car's wholesale value every month after it sits on the lot too long. So imagine a lot with 50 used cars, each purchased at $10k = $500,000 in inventory. Now try paying 10% down on that amount if there's little or no income coming in.
Now I run a smaller used car lot for a friend who owns the lot. I'm the only one here, have my own schedule, deal with everything including pricing the cars. The dealership owner just buys vehicles and sends them down and I do the rest.
Much more relaxing and because of virtually no overhead we price our cars cheap and they tend to go quickly.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
2024 Genesis G90 Super-Charger
several years back, all the folks had jackets on and it was low 70s. Makes me wish
I'd migrated to FL several years ago.
2014 Malibu 2LT, 2015 Cruze 2LT,
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I had a friend once who went to work at a Ford dealer. Management wanted him to sell new cars but he really preferred selling used cars. He said there is only one of each and the profit margins were a lot better. He thought he could make more selling used cars.
It sounds like you have a nice little set up going....low pressure, good potential.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Thanks for shedding some light! I'm glad you are happy where you are right now.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD
I had a friend once who went to work at a Ford dealer. Management wanted him to sell new cars but he really preferred selling used cars. He said there is only one of each and the profit margins were a lot better. He thought he could make more selling used cars.
It sounds like you have a nice little set up going....low pressure, good potential.
Thanks, I do enjoy it too. I come to work when I want to and leave when I want to, I'm basically on my own schedule as most customers call before coming. Our lot is not in a location with much walk in traffic anyways.
It's almost like running my own business without the investment or back end headaches.
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Most of them in swimming trunks only or undies as they jumped. Cold.
I hope that the videos didn't include any of our Edmunds poster family!!! LOL.
2014 Malibu 2LT, 2015 Cruze 2LT,
2024 Genesis G90 Super-Charger
When I was on my roof on Sunday shoveling off about 14" of fresh powder, I looked over the edge at the 6'+ deep snow piles in my yard and gave it a quick consideration. It would only have been 15' or so down.
2017 Cadillac ATS Performance Premium 3.6
Been hearing good reports about "snow pushers". Supposedly easier on your heart and back. Not that I'm in the market.
Got a reply from my request for numbers on the Soul I looked at yesterday - "We can give you the out the door price but we would need you here... "
Someone thought it would be a good day to go up on the show/ice covered metal roof to clean woodstove chimney. Saw the appointed person get about halfway up and proceed to go into slide all the way down to ladder (which saved them from the fall) , good thing it has been cold and ice underneath is locked on to roof or it would have been a much faster descent.
I have an acquaintance (not really a friend) who owns a used lot. For you locals, it's out by the allegedly controversial Indian sign. He's had it for years. Same situation as you. He goes to auction, buys the cars. He has two sales guys who sells them for him....really a family sort of atmosphere.
He's a hybrid though. He has one sales guy who operates as a BHPH function and the other sales person sells the cars and gets them financed elsewhere.
I see these little lots with maybe 10-12-15 cars on them. I never could figure out how they stayed in business. But, if you're turning over your entire inventory once a month, and making $1,000+ per sale, I suppose it's doable.
Yesterday, I saw a clip on TV of a 2006 Nissan Altima. I assume it was somewhere in the snow belt. From the outside the car looked pretty nice...but the guy could take his hand, and, from underneath, stick it thru the floor on the drivers side. The carpet was still there and the video showed him pushing the carpet up with his hand. Nissan told him it was his problem. First I have heard of rust problems with Nissan.
2013 LX 570 2016 LS 460
The owner is probably like me; even in Michigan with all the salt, I rarely washed my cars, and it's a real pain trying to spray off the undercarriage.
2017 Cadillac ATS Performance Premium 3.6
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MODERATOR
2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
2016 Audi A7 3.0T S Line, 2021 Subaru WRX
The dealer just told me the MF is .00059 and the residual is 50%.
I've never negotiated a lease. Do I just straight up ask me to give me .00017 and residual of 56% or I walk?
(Credit score is excellent.)
Thank you!
Have Michaell double check his figures and make sure you tell him model, equipment, yearly mileage allowance and lease term (# of months) as well as MSRP. As for the money factor, same thing - double check figures. Also tell Michaell total out of pocket prior to taking delivery (acquisition fee, etc).
2024 Genesis G90 Super-Charger
The Jeep will be ready to be picked up on Sunday, so I have a couple of days to figure it out.
Michaell's number are in line with what I found people have paid in another forum.
With the dealer's numbers, the payment is $130 higher than Michaell's.
Then inform the dealer you are expecting .00017 as a money factor and a 56% residual. If that is what others paid and what Michaell told you, that should be it!
2024 Genesis G90 Super-Charger
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
When i leased my Jeep the dealer wanted $325 a month. I offered to buy it for $310 a month. He wouldn't go for it. I went to another dealer and got it for $285 a month and a much lower buy back. $40 a month for 30 months plus a buy back of $600 less really added up....especially in 1995.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
There could be one of a couple things going on here:
#1 - they are bumping up the money factor on you. This is obviously unacceptable as you are an informed consumer with excellent credit.
#2 - they are using a different bank other than Chrysler's Finance arm, which would explain the 50% residual as opposed to the 56% residual that @Michaell told you. Remember, the residual is set by the bank and CANNOT be altered by the dealership.
Like @abacomike said, sometimes the manufacturers "play" with the numbers. A base Grand Cherokee 4 x 4 might have a 61% residual while a loaded Overland V8 might have a 56% residual. They might put a higher residual on a V6 GC vs. a V8 GC. Offers vary by region as well. Stand your ground & good luck. As always, keep us posted!
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD
You know, I never thought of the small lot/low overhead business model in a positive light when it comes to the car sales industry. I always think it is some sort of shady operation. I just realized after reading your post that I should look at those types of independent dealers in a different light because that's how I do business myself. It makes perfect sense. My plumbing supply store is small, it is dirty and dingy, we don't have a fancy showroom. We sell the same basic things as other plumbing supply shops, but can do so at a lower price because my overhead is lower. This is truly fascinating.
What is something you have on your lot right now that you'd consider a bargain or a better deal than if it were at a dealer or a place like car max?
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD
I guess though once you get into slightly older (so not CPO level) cars, it all depends on if they want to pay a little more to get better quality stock for the lots. I guess there is no reason that a mom and pop can't do that. The problem is, traditionally, a lot of them have gone with older/more miled up units to sell cheap.
I would love Boom's lot, but I would really have to have a good reason to trust them!
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
My Dad owned and operated several retail women's shops on New York and New Jersey that were successful and the style of doing business that consumers trusted. Often he would get a phone call from various customers who said they were sending in their daughter with a blank signed check and to let them buy what they wanted - just fill in the amount. That required a tremendous amount of trust and a merchant who had integrity.
In summary, integrity breeds trust which in turn creates an atmosphere conducive to generating sales because of the maintenance of an effective marketing niche. One cannot succeed unless all of the above are well integrated into the business model and constantly monitored for adherence to sound business practices.
Boomchek is an example of that effective business model as I suspect you and your Dad are as well. I am sure driver100 followed that same modus operandi.
Even when I was a public school and private school administrator, I implemented those same principles - trust, integrity and honesty.
2024 Genesis G90 Super-Charger
And, I agree with the lower residuals for higher trim lines. Overland has a lower residual than a Limited. However, there is no difference in the numbers for V6 vs. V8. There are, however, different numbers for the diesel engine for the Grand Cherokee. And for 4x2 vs. 4x4.
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and let us know! Post a pic of your new purchase or lease!
MODERATOR
2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
Mine: 1995 318ti Club Sport-2020 C43-1996 Speed Triple Challenge Cup Replica
Wife's: 2021 Sahara 4xe
Son's: 2018 330i xDrive
Boomchek is an example of that effective business model as I suspect you and your Dad are as well. I am sure driver100 followed that same modus operandi.
Even when I was a public school and private school administrator, I implemented those same principles - trust, integrity and honesty.
A small businesses can do well if the business owners are honest and treat their customers well. One thing boomers lot has, nyc has, your Dad's dress shops had, and I had was we were the original owners of the business. I have noticed to be on guard when new owners take over a business. Not always, but often, they have to raise prices to raise money to pay off the money thay paid for the business, and, since they didn't build the business from the ground up they don't know all the secrets - how to get the best product, how to keep customers, how to grow the business.
When I had to use independent garage mechanics I sometimes got a really good one...and I treated the guy like a king...because he should be valued.....there were 10 bad ones for every good one.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2013 LX 570 2016 LS 460
4x4 gas - .00012 and 54%
4x4 diesel - .00012 and 56%
4x2 gas - .00016 and 53%
4x2 diesel - .00016 and 55%
Vehicle color or individual options do not affect the numbers. Neither does the V6 vs V8 engine choice for the gas models.
Edmunds Price Checker
Edmunds Lease Calculator
Did you get a good deal? Be sure to come back and let us know! Post a pic of your new purchase or lease!
MODERATOR
2015 Subaru Outback 3.6R / 2024 Kia Sportage Hybrid SX Prestige
It's been a long time since I last leased. One of my biggest complaints about leasing is you do due diligence, carefully research everything, make a good deal, and then get barraged with all the other fees to make the deal much less attractive. Thinking lease inception fees, disposition fees, cap cost reduction, security deposits, abnormal wear and tear fees (which is something of a voodoo science in and of itself), etc.
Yeah....I'd like to hear how this plays out, too.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250